supercharge sales and marketing alignment at events
TRANSCRIPT
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SUPERCHARGESALES & MARKETING
ALIGNMENT
AT EVENTS
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Meet your hosts!
Pia Heilmann
Director of
Sales
Jenna Keegan
Director of Demand
Generation
Why is marketing & sales alignment crucial at events?
Events are the most successful way to reach C-Suite decision-makers
– Chief Nation
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Companies with marketing & sales
alignment are 67% better at
closing deals and extract 208%
more value from marketing.
– Marketo
US Marketers spent over $100B
on events in 2015—the highest
spend category in marketing
– Demand Metric
DURING
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SO…HOW DO WE
WORK TOGETHER?
BEFORE
AFTER
Planning your event strategy? Involve sales early & often!
• We decide which cities and markets to go to together
• Show data to backup your choices
• Deciding on accounts for account-based marketing? Don’t forget geography!
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BEFORE the event
Our motto?
It’s marketing’s job to provide the room, it’s sales’ job to fill it!
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BEFORE the event
Marketing:
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BEFORE the event
• Plan experiences and content that prospects will want
• Provide a list of target attendees
• Air cover invitations: email, social, ads
• Create invitation templates for sales
• Keep sales up to date on registrations
Sales:
• Identify prospects at all stages that would benefit from face time
• Send personal invites & reminders where relationships exist
• Set clear (and attainable!) goals
• Strategize about customers, other prospects, or internal team members that it may help to connect prospects withCreate a Slack
channel for your
event!
Keeping your Sales Team Accountable• Set attainable goals
• Communicate expectations and set engagement goals
• Think of it as discovery-calls:opportunities::registrations:attendees
• Get buy-in with contests! • Metrics to measure on: registrations, attendance, engagement at events, etc.
• Strategize, strategize, strategize.• What is holding a prospect back from progressing?
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BEFORE the event
Now that you’ve driven registrations together, how do you maximize the face-to-face time?
Engagement Mapping!
BEFORE the event
Pre-event Engagement Mapping• Meet with sales, marketing and any other internal attendees
• Assign engagement owners to registrants
Need to get sales excited about engagement mapping?
Share the Revenue Potential (the opportunity value of all event registrants)!
BEFORE the event
DURING the event
• Focus on accounts with greatest potential impact
• Avoid congregating with your team
• Discuss bump and exit strategies
• Keep the sales team accountable for engagement & note taking
• Fast data turnaround into CRM and marketing automation
• Conversation notes into CRM
• Create an event SLA so there are clear and consistent expectations around follow-up from marketing and sales
AFTER the event
AFTER the event
Revenue Potential
Influenced OpportunitiesSourced Opportunities
Revenue In The Room
ROI
What do we measure?
AFTER the event
Takeaways
• Plan your events WITH sales, not FOR sales
• Clearly communicate goals and expectations
• Use engagement mapping to optimize face-to-face time
• Incentivize on-site team to record conversation notes
• Create SLA for timely and relevant follow-up
• Measure everything! Great results drive alignment!
Questions?
Pia Heilmann
Director of Sales
@pia_elisabeth
Jenna Keegan
Director of Demand
Generation
@jennakeegs