supplier collaboration program - trace one · supplier collaboration program program service...
TRANSCRIPT
Suppliers are under intensifying pressure from their retailer partners to:
• Increase accuracy and amount of product/compliance information
• Enter more information in shorter timeframes
• Keep product and compliance information accurate over time
Suppliers must utilize retailer-specific systems and learn retailer-specific rules, all which require valuable resources to gain and maintain competence in those areas. Suppliers are expected to be reliable, responsive, and flexible, facing the age-old challenge of doing more with less.
How should suppliers address this challenge?
Supplier Collaboration Program
Program Benefits:
• Increased team efficiency
• Crises recovery time reduction
• Ability to monitor performance
• Clear understanding of goals and expectations
• Reduced liability risk
Program Overview:
To help suppliers exceed their retailer partners’ expectations, Trace One provides robust, comprehensive, supplier collaboration program options.
The programs are designed to drive adoption, self-sufficiency and to become a more strategic Albertsons supplier.
Dedicated Program Manager
Quarterly Newsletter
Education Library
Recorded Webinars
Instructor-led Webinars
1-to-1 Instructor-led Webinar
Industry / Regulatory Updates
Best Practice Assessment /Audit
Overall Performance Score
Compliance Dashboards W/detail W/detail
Specification Support
Supplier Collaboration Services 4 hours 16 hours
Proactive Account Management
MANDATORY LEVEL
PERFORMANCE BASED
Program Options:
There are three current available packages:
• Foundation is a more tactical approach to education
• Business offers a comprehensive package designed for self learning and custom support
• Premium offers a end to end package that can be tailored to supplier needs.
Supplier Collaboration Program
Foundation $2,500 p/a
Business $6,000 p/a
Premium $9,500 p/a
contact us: [email protected]
Supplier Collaboration Program
Program Service Descriptions:
Quarterly Newsletter Each quarter, Trace One will provide a newsletter to the supplier Program Participants containing program updates, including but not limited to important information from the Retailer, tips & tricks highlights for optimization, and reminders of initiatives & deadlines.
Education Library Suppliers will have access to a robust knowledge base of application and business process information.
Recorded Webinars Program participants receive access to a comprehensive academy of on-line, on-demand video modules covering application functionality and retailer business requirements.
Instructor-led Webinars Trace One maintains a schedule of instructor-led webinars covering application functionality and retailer business requirements.
1:1 Instructor-Led Webinar Trace One offers suppliers private, one-on-one coaching on system usage and meeting Retailer’s business requirements, especially in the area of Spec Entry.
Industry / Regulatory Updates Suppliers will routinely receive relevant industry and regulatory updates.
Best Practices Assessment Annually, suppliers will be taken through an industry best practices matrix that assesses their collaboration and operational process maturity, to identify prime areas for optimization.
Overall Performance Score / Compliance Dashboards Depending on program levels and Retailer’s availability of a Collaboration Portal, suppliers will have access to a multitude of dashboard views representing their performance for the Retailer at a detail level, including but not limited to areas such as their collaboration status, engagement performance, product status, and audit status.
Specification Support Suppliers will receive assistance from a support team with in depth SpecConnect systems knowledge to answer their questions.
Supplier Collaboration Services Suppliers will receive assistance for items such as system administration, data validation, data entry, audit completion, and spec entry support.
Proactive Account Management Depending upon program levels, suppliers will have access to Proactive Support, which provides account monitoring, tailored education help and action planning.
contact us: [email protected]
Foundation Business Premium
What’s my learning style? Mostly self guided
Mix of self guided and live training
Personalized training
How proficient am I with SpecConnect?
Excellent Moderate Poor
How many of my products have completed documentation in SpecConnect?
High Medium Low
How complex are the products I provide?
Simple Moderate Complex
How frequent is the turnover on my team?
Infrequent Occasional Frequent
Do I need account services such as an account merge or personal coaching?
Not needed Some needed Needed
Do I need live support to answer my SpecConnect questions?
Not needed Needed Needed
Live Services Not Needed Unlimited Unlimited
Program Decision Guide
Use the decision guide below to determine the best package for your business
Supplier Collaboration Program
Trace One connects retailers, manufacturers and suppliers to accelerate product innovation while creating supply chain transparency. Our solution is a secure, collaborative, cloud-based technology platform that helps all tiers in the supply chain increase their communication speed, data accuracy, and visibility into their business. Trace One powers the world’s largest network for private label development with more than 20,000 companies in 100 countries developing over $300B in products annually.