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Copyright 2010 SCDigest and The Supply Chain Television Channel The Fundamentals of Inventory Optimization Full Videocast Link: http://www.sctvchannel.com/webinars/Videocast3.php ?cid=3469 Supply Chain VideoCast™

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Copyright 2010 SCDigest and

The Supply Chain Television Channel

The Fundamentals of

Inventory Optimization

Full Videocast Link:

http://www.sctvchannel.com/webinars/Videocast3.php

?cid=3469

Supply Chain VideoCast™

Broadcast Made Possible by:

Demand-driven Inventory Optimization

Fundamentals of Inventory Optimization

Session 1: Catching Up on the BasicsJoe Shamir, CEO, ToolsGroup

Key Questions to be Answered

• What’s the difference between Inventory Management and Inventory Optimization?

• What are the different types of Inventory Optimization?

• When is each type critical? Industry-by-Industry

5

ToolsGroup Summary

• Leader in demand-driven inventory optimization, successfully deployed in 31 countries at 200+ companies worldwide

• Innovation partner for companies who want to achieve excellent service levels with less global inventory

• Extended offering includes “Rapid Inventory Rightsizing”

• 95% of customer licenses ever purchased still in operation today, under maintenance

• Integrates to numerous ERP systems

Offices in Boston, Toronto, Mexico City, Barcelona,

Milan, Paris, London, Amsterdam & Cape Town,

plus partners worldwide

SupplyUncertainty

& Variability

Inventory Buffer

Demand Uncertainty

& Variability

Inventory Management

Retailers

DCs

Manufacturing

Transport

Single SKU/L

SupplyUncertainty

& Variability

Inventory Buffer

Demand Uncertainty

& Variability

Inventory Modeling: Classic Inventory Management

What Changed?

Service Level Pressures

Product

Proliferation

Global Sourcing

(Longer Supply Lines)

Cost of Working Capital

Daily

Replenishment

SupplyUncertainty

& Variability

Inventory Buffer

Demand Uncertainty

& Variability

Inventory Modeling: The Real Modern World

The First Step to Inventory Optimization

“Plan your service, not your inventory”

SupplyUncertainty

& Variability

Inventory Buffer

Demand Uncertainty

& Variability

Three Types of Inventory Optimization

Retailers

DCs

Manufacturing

Transport

What is the right mix to carry? Where should inventory be staged?

(Multi-Echelon)

What lot size?

Mix Optimization

Mix Optimized

Customer Service LevelIn

ve

nto

ry

“One Size Fits All”

10-15%

Reduction in Inventory Cost

Multi-Echelon Optimization(Stage Optimization)

Postponement Optimization

West

Multi-Packs

East

South

Toothpaste

Toothbrush

Packaging

Assembly

One size fit all coverage:

Hold inventory everywhere

Postponement:Delay assembly of

long lead-time toothbrush

Toothpaste

Toothbrush

Packaging

Multi-Packs

East

South

West

Distribution

Lot Size Optimization (EOQ)

Industry by Industry

Scalability, Product

Perishability

Automated Solution,

Product Substitution

Launch and End of Life

Profiles

Inventory Modeling,

Lumpy Demand

Mix Optimization,

Promotions

Out-of -StocksOffshore supplies

creating longer, less flexible lead

times

Trade off in-season lost

sales and end-of-season

discounting

Complex multi-tier distribution

environments

Large #s of SKUs, Complex

multi-echelon Networks

ScalabilityWrong inventory

crowding out needed

inventory

Large #s of

SKU-Ls

Part criticality

(service level policy)

Product

obsolescence and freshness

Lack of good inventory data

High customer service levels

Short product life cycles and

seasonal collections

Slow movers & lumpy demand

Customer service issues

(SLAs)

RetailWholesale

Distribution

Fashion/

Electronics

Aftermarket

Parts

CPG

Summary

• Inventory Management optimizes inventory only for a single SKU/L in the network, and even then does not reliably deliver target customer service levels

• This issue become more pronounced with higher service

levels, longer lead times, scarce or expensive working capital or lumpier demand (proliferating products, more frequent replenishment)

• Inventory Optimization reliably delivers target service

levels and understands the “big picture”, to optimize all SKU/Ls, across multi-echelons, and optimal lot sizes

• Inventory Optimization needs vary depending on industry and company circumstances

Demand-driven Inventory Optimization

Fundamentals of Inventory Optimization

Session 2: Implementation ConsiderationsMartin Woodward, Managing Director - UK

CONFIDENTIALCONFIDENTIAL 1919

Key Principals to a Successful Inventory Optimization Implementation

• Reducing the Bullwhip

• Calming Supply Chain Nervousness

Volatility

Constant Expediting

SC Noise!

Extra Inventory

CONFIDENTIALCONFIDENTIAL 2020

The Most Important Things About Process Discipline

Key Processes:-

• Forecasting

• Blending market intelligence into a robust statistical forecast

• Inventory Optimisation

• Reactive segmentation – differentiating items and customers

• Replenishment

• More than placing an order – recognising price breaks and

building intelligent loads

CONFIDENTIAL

Case Study – Office Team

CONFIDENTIAL 21

CONFIDENTIALCONFIDENTIAL 22

Case Study – Office Team

CONFIDENTIAL

Case Study – Office Team

• £200m sales

• 5 RDC’s, 15 LDC’s

• 37,000 Stocked items

• 180,000 SKU Locations

CONFIDENTIAL 23

CONFIDENTIAL

Challenges

• Two semi-independent supply networks from historical mergers

• Forecasting – no forecasting process

• Inventory planning – simple re-order point set historically.• Not sensitive to forecast trends or seasonality

• Logic lost over time

• Replenishment• Re-supply ordering not reliable

• Local stock controller frequently overriding suggested proposals and ordering alternative quantities

• Frequent stock outs in one location satisfied by supply from other location

• Opportunity – to restructure the network (5 to 4 RDCs) and focus slow movers in a few key locations

• Imperative to maintain very high service levels throughout any change

• Burning bridge – absorb new recently acquired companies

• Future – flexibility to support ambitious growth

CONFIDENTIAL 24

CONFIDENTIAL

Solution

• Implement new inventory management processes and world class solution

• Forecasting – monthly process

• Create statistical forecast

• Identify exceptional demand (high and low) and trim outliers and add missed demand

• Inventory Optimization

• Review actual service level vs. target (twice a week)

• Replenishment

• Create replenishment orders

• Review - anything above recommendation referred to finance for approval

CONFIDENTIAL 25

CONFIDENTIAL

Solution (Con’t)

• Opportunity Buying - forecast demand to predict consumption and cover of bulk purchase opportunities

• Inter-depot Transfers – run periodic report to rebalance stock between warehouses to eliminate need to serve customers from wrong warehouse

• Future proofing

• Key element – capturing demand by post code enables demand to be transferred between RDCsand demand from new acquisitions to be integrated seamlessly ensuring correct products in correct RDC.

CONFIDENTIAL 26

CONFIDENTIAL

Results

2008

• Integrated two supply chains

• Reallocated customer demand to LDC’s, and LDC demand

between RDC’s

• Closed one RDC

• Absorbed two new companies

• No impact on service, no lost customers

2009-10

• 44% increase in stock turns from average of 11.7 in 2008 to

average of 16.9 in 2009

• Class A service level raised to 99.2%

• Class B service level raised to 97.4%

• Increase in planners (from 4 to 6) enabled a reduction in expediters (from 20 to10) – net reduction of 8 positions

• Significant reduction in inter-depot transfers

• Now ordering full mixed containers from Far East

- reduction on cost prices of £100k, with excellent burn ratesCONFIDENTIAL 27

®

Session 3:

Graduating To

Multi-Echelon

Inventory Optimization

Noha Tohamy

AMR Research

®

Inventory Management

• Is your first thought, “How do I minimize inventory?”

But If inventory is a dependent variable, how can we view

inventory issues in isolation?

• Better Questions…

• How can I increase demand forecast accuracy?

• How can I minimize latency of demand and planning information?

• How can I work with suppliers to manage inventory and costs?

• What options do I have for my network and/or postponement strategies?

®

Multi-echelon Inventory Optimization

• Single echelon: sequential approach – forecast demand for each of the echelons separately

• Single echelon: DRP: forecast demand for the distribution/downstream demand and then pass up that

requirements to the echelon above

• Multi echelon:

• solve one problem, taking into account the demand forecast at the lowest echelon.

• Takes into account lead time and lead time variations in all the higher echelons

• Demand forecasting and inventory replenishment decisions are made at the enterprise or network level in a single

optimization exercise rather than in a sequence of sub-exercises for each echelon.

• Benefit:

• Avoids multiple independent forecast updates in each

echelon.

®

Inventory Optimization vs. SCP

• The difference between inventory policy products and standard SCP products for DRP and deployment is the use of

• non linear stochastic algorithms to analyze demand and supply variability within a multi-tiered network,

• Service-Level Agreements (SLAs) as optimization parameters.

®

Inventory Optimization - One Size Can’t Fit All

®

Inventory Optimization Functionality

Key Functionality Requirements:

• Setting time-phased Inventory Targets: finding the optimal item, location specific inventory targets to reflect seasonal demand in

conjunction with production / supply capacity constraints

• Multi-Echelon Inventory Optimization: optimizing inventory

across all states (RM, WIP, FG) through the supply chain based on customer facing service targets

• Handling Items with Variety of Demand Variance Profiles: handling items that exhibit both a normal distribution as well as

other profiles, like lumpy demand and slow moving items

• Optimizing Service Level Mix: Determining the item-level targets

based on an overall service goal for a product family, customers, channels

• Supply Variance Calculations: handling supply variability parameters

• Tie to Demand Sensing: Refining the inventory decisions based on current needs and requirements

®

Inventory Management

When determining if your supply chain has the right level of inventory, keep these four items in mind:

1. Tradeoffs—Have you achieved balance in your supply chain with inventory serving as the right buffer between demand and supply variability?

2. Reliability—Inventory levels often rise when suppliers or operations are not

reliable. The more reliable your processes, the lower the level of inventory that can be obtained.

3. Total supply chain inventories—Are you taking responsibility for total supply

chain inventories and tradeoffs?

4. Reduced demand latency—The longer your supply chain and the larger the bullwhip effect, the more inventory will be in the system. Supply chain leaders

are building demand networks to see true demand in days.

Inventory choices need to be made from end to end supply chain perspective!

Resources

•• Joe Shamir, Joe Shamir, ToolsGroupToolsGroup

•• [email protected]@toolsgroup.com

•• Martin Woodward, Martin Woodward, ToolsGroupToolsGroup

•• [email protected]

•• NohaNoha TohamyTohamy, AMR Research, AMR Research

•• [email protected]@amrresearch.com

Web Sites:Web Sites:

www.toolsgroup.comwww.toolsgroup.com

www.amrresearch.comwww.amrresearch.com