supply chain’s role in facility acquisitions – new & pre-owned peer roundtable/forum
TRANSCRIPT
AHA (2012)
• 2008 TO 2012, TOTAL INPATIENT ADMISSIONS FELL FROM 35.75 MILLION TO 34.40 MILLION, WHILE OUTPATIENT VISITS ROSE FROM 624 MILLION TO 675 MILLION.
AMERICAN SOCIETY FOR HEALTHCARE ENGINEERING (2014)
• 50% OF HOSPITALS ARE TAKING THE AFFORDABLE CARE ACT INTO CONSIDERATION IN CONSTRUCTION AND DESIGN PLANS, AND 22% SAY MEDICAL OFFICE BUILDING CONSTRUCTION IS A FUTURE FACILITY DEVELOPMENT PLAN IN RESPONSE TO THE ACA, ACCORDING TO THE 2014 HOSPITAL CONSTRUCTION SURVEY.
DELOITTE (2014)
• FOR YEARS, THE TREND WAS HOSPITAL-TO-HOSPITAL MERGERS AND ACQUISITIONS. TODAY, IT’S VERTICAL INTEGRATION. IT’S ‘THE WHOLE VALUE CHAIN’ – FROM HOME CARE TO HOSPICE TO SKILLED NURSING – AND MANAGE THE ENTIRE ECOSYSTEM.
• THIS TYPE OF INTEGRATION – EITHER THROUGH ACQUISITIONS OR PARTNERSHIPS – ALLOWS HOSPITALS TO PARTICIPATE IN RISK-BASED PAYMENT REFORM MODELS, INCLUDING ACOS.
STRATEGIC FOCUS
• Primary Care growth (non-acute) is our future.
• Medical Groups are the “go to” place for population care.
• Linking care across the continuum is becoming increasingly important for referrals, quality of care, patient satisfaction, and business growth (regardless of class of trade).
PHYSICIAN IMPERATIVE
• FINANCIAL STABILITY
• REVENUE GUARANTEE
• ELECTRONIC MEDICAL RECORD
• TECHNOLOGY
• LIFESTYLE
FACILITY & HEALTH SYSTEM IMPERATIVE
• FINANCIAL STABILITY
• REVENUE GROWTH
• POPULATION HEALTH COVERAGE
• COMMUNITY HEALTH
• HOSPITALISTS
• CLINICS
SUPPLY MANDATE • DYNAMIC
• MULTIDIRECTIONAL FLOWS OF INFORMATION
• STANDARDIZATION VS PHYSICIAN PREFERENCE
• CHANGING REGULATORY REQUIREMENTS
COMMUNICATIONS
& RELATIONSHIPS
SUPPLIES
FURNITURE, EQUIPMENT & INSTRUMENTATION
LOGISTICS
Access toInformatio
n & Personnel
Product Evaluation
Standardization
& Data
Order Templates
Listening
COMMUNICATIONS & RELATIONSHIPS
• “HOSPITALS HAVEN’TA CLUE HOW TO RUNA CLINIC PROFITABLY”- CONUNDRUM
• COMMON GROUND OF PATIENT CARE
• EARLY ORIENTATION TO FACILITY
• DYNAMIC & RESPONSIVE
PATIENTS
SUPPLIES
• DELIVERIES: CENTRALIZED/DECENTRALIZED/HYBRID
• CLINIC INVENTORY METHODS: KANBAN, PAR
• FORMULARY/TEMPLATE
• VALUE ANALYSES
• STANDARDIZED VS LESS EXPENSIVE DECISION
• OUTDATES, RECALLS
FURNITURE, EQUIPMENT & INSTRUMENTATON
• STANDARDIZED/CUSTOMIZED
• TEMPLATE BASED
• DELIVERY
• BRANDING
LOGISTICS
ORDERING: TEMPLATES, PAPER
TRANSPORTING/CONSOLIDATING: LAUNDRY, MAIL, PHARMACY, REVENUE/PAYMENTS
WASTE MANAGEMENT : PHARMACEUTICAL WASTE, SHARPS, LINEN, RECYCLING
PEACEHEALTH PERSPECTIVE - CONTRACTING
WHAT CONTRACTS ARE CURRENTLY IN PLACE AT THE CLINIC(S)?
• MED/SURG, PHARMACY, FOOD, FACILITIES, CLINICAL ENGINEERING, PURCHASED SERVICES
PEACEHEALTH PERSPECTIVE - CONTRACTING
WHAT CONTRACTS ARE CURRENTLY IN PLACE AT THE CLINIC(S)?
• MED/SURG, PHARMACY, FOOD, FACILITIES, CLINICAL ENGINEERING, PURCHASED SERVICES
• ASSIGNABILITY? IF NO, WHAT GAPS WILL BE CREATED?• EXPIRATION DATES? TERMINATION WITH OR W/O CAUSE?
PENALTIES?• MARKET BASKET ANALYSIS• IDENTIFY CONVERSION & CONTRACTING GAPS• GPO & VENDOR ASSISTANCE FOR SMOOTH TRANSITION
OLYMPIC MEDICAL CENTER
• FROM 1 TO MANY: MARKET DRIVEN, COMPETITION
• STRATEGY: DUPLICATION OVER DISTANCE
• COMMUNICATION
• SUPPLIES: STANDARDIZED TEMPLATES
• FURNTURE, EQUIPMENT & INSTRUMENTATION:
NEW CLINIC TEMPLATES FOR PREPLANNING
• LOGISTICS: COURIER AMBASSADORS
EVERETT CLINIC – SMOKEY POINT
LEAN DESIGN PRINCIPLES
• RIGOROUS COMMUNICATIONS, MULTIDISCIPLINARY – MEETINGS & RETREATS (CONSTRUCTION, DESIGN, ARCHITECTS, PROVIDERS, SUPPORT)
• DATA DRIVEN: WORKFLOWS AND ADJACENCIES
• REDUCTION OF WASTE – STEPS, SUPPLIES, FRUSTRATION
• RESULT:
CLINIC BASED ON WORKFLOWS TOTALLY CENTERED ON THE PATIENT RATHER THAN THE BUILDING DESIGN
IT’S YOUR TURN – WHAT’S HAPPENING AT YOUR FACILITY/HEALTHCARE
SYSTEM?
• IDENTIFY TOP THREE CHALLENGES FOR SUPPORTING OFFSITE LOCATIONS?
• HOW CAN VENDOR PARTNERS & GPOS ASSIST WITH THESE TRANSITIONS?
• WHAT TOOLS HAVE YOU DEVELOPED?
• WHERE DO YOU SEE YOUR DEPARTMENT IN 5 YEARS?