suprawin technologies ltd corporate presentation

2009 Suprawin Technologies Ltd. All rights reserved.

SUPRAWIN TECHNOLOGIES LTD

Global Business Process Outsourcing and IT Infrastructure Management Services


STL – An Overview Suprawin Technologies Limited (STL) is headquartered in

Bangalore, India also known as the Silicon Valley of India.

Our vision is to be a quality global company, delivering real value to our customers through our stage based approach. Our goal is to build long-term partnerships with our customers by delivering productivity benefits and maximizing customer profitability on a year on year basis.

Our Values• Long term relationship• Customer Satisfaction• Team Work• Integrity and Transparency• Pursuit of Excellence in quality and business processes


STL – Investors

• Intrust Global eServices Private LimitedIntrust Global eServices (IGeS), our holding company, is a well recognized offshore provider of knowledge based services. Founded in 2005, IGeS is amongst the pioneer players in the Legal Process Outsourcing (LPO) industry. IGeS is a member organization of NASSCOM and were named as one of the TOP TEN LEGAL PROCESS OUTSOURCING VENDORS in 2007 in the Black book of outsourcing.

• Suprajit Engineering LtdSuprajit is India's largest manufacturer of automotive cables with a capacity of over 50 million cables a year with a turnover of over Rs.1 Billion. Suprajit was presented the “BEST IT USER AWARD – 2006” in Automotive industry by NASSCOM.


STL – Service Offerings

BUSINESS PROCESS OUTSOURCED SERVICES

Litigation Support Services Content Management Finance and Accounting

services Data Empowerment

services

STL provides the below best-in- class Business process services to provide client with end to end services offerings

IT INFRASTRUCTURE MANAGEMENT SERVICES

IT Infrastructure solutions

Maintenance solutions Security consulting Storage Solutions

STL has clients from the following verticalsLegal | Retail | Manufacturing Banking and Financial Services | Health


STL – BUSINESS PROCESS OUTSOURCED SERVICES

Litigation Support Services

Litigation Coding

Electronic data discovery

Deposition and summarization

Contract drafting and review

Prior art search

Content Management

Finance &

Accounts

Data Empowerment Services

Data Harvesting

Data Cleansing

Data Enrichment

Taxonomy building and schema mapping

Book Keeping

Accounts Payable and Receivable

Payroll

Preparation of Financial Statements

MIS and Business Intelligence

Coding & Indexing

Document Conversion

Keyword and XML tagging

Transcription


STL – APPROACHAS

SESS

DELI

VER

DESI

GNO

PTIM

IZE

•In-depth study of the clients requirements and / or style guides•Client assigns a Project contact for all future queries, project requirements & execution•Conduct a study of the client’s data and evaluate the effort, technology and tools required to deliver the content as per the requirement

•Process Mapping •Technology Linkages and Client Delivery Design•Process Teams to be selected with responsibility allocation•The pilot project is executed for an agreed timeframe •Post successful completion of pilot; detailed project plan is presented to the client•A mutually agreeable project plan with a time schedule & milestones is setup

•Process Transitions Process Documentation•Service Level Agreements•Post Migration Review•Based on the study of the Pilot Metrics, the following are implemented with customer approval

1. Process 2. People 3. Infrastructure 4. Project Management Methodologies5. Technology

Based on the periodic review by the Steering Committee, the quality of the deliverables and the turn around time are subjected to continuous improvements using the already established metrics.

•Process Value Chain•Performance Mgmt.•Process Improvements •Revenue Enhancement


• Our processed have been developed over 20 years.• Our Processes are clearly defined, well documented,

communicated and are with measurable results.• The workflow management is customized to each

clients unique requirements and are continuously improved.

STL – PROCESS


• Our Employee love what they do.• They are Conscientious, dedicated, motivated and

result oriented.• Empowerment with support – given the power to

make decisions at ground zero, with management support round the corner.

• Make the right decision for the customers, for each other and for the company.

• We provide them an environment that fosters creativity and cooperation.

STL – PEOPLE


• Facilities to seat over 120 people in Bangalore, expandable at short notice.

• A 24 X 7 X 365 Data Center with high scalability design.

• Supported by state of the art fault tolerant systems with Firewall security and Network Monitoring.

• Servers with RAID facility supporting users working on heterogeneous platforms.

• Multiple redundancies in power supplies and WAN Links to ensure maximum uptime and connectivity.

• High speed broadband connectivity with backups.• VOIP connectivity from multiple vendors for

reliability and easy communication.

STL – DELIVERY SET UP


STL – DIFFERENTIATORS

PROCESS

Disaster recovery and business continuity plan for maximum up time

Flexibility to adapt/create custom process to meet customer business requirement

Dedicated account management

PEOPLE LOCATION

Multi-cultural exposure of management

Cross domain and multi technology experience

Lower attrition rate

HR practices geared for best staff recruitment and retention

Cost effective and timely availability of resources

Access to dedicated, skilled and high technology talent pool

30000+ IT/ Engineering students graduating annually within 50 miles radius


• Enable new business models

• Support growth

• Achieve process and systems standardization

• Reduced cycle times

• Quicker Authorizations

• Timely Billing and Collections

• Efficient Sourcing

• Improved information for decision making

• Better customer service

• Reduced error rates - quality at source

• Higher productivity

• Lower cost location

• Reduced working capital

• Reduced expenses

• Reduced systems infrastructure costs

Strategic SpeedQualityValue

STL – VALUE PROPOSITION


STL – Some of Our Customers and Business Partners


CORPORATE HEADQUARTERS:

SUPRAWIN TECHNOLOGIES LIMITED,

#364, 19th Main, 1st Block,

Rajajinagar, Bangalore - 560010

India

Tel: +91 80 23520229/30/31

Fax: +91 80 23429119

Email: [email protected]

www.suprawin.com

STL – CONTACT INFORMATION

http://www.suprawin.com/


The elusive key to a successful Offshore Outsourcing venture resides in a twelve-letter word

R E L A T I O N S H I P

THANK YOU FOR YOUR VALUABLE TIME

suprawin technologies ltd corporate presentation

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