sustainability in cemex (uk)assignment,cemex suatainability
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Contents
Abstract
Part A
Introduction
Company Background Vision Mission
Sustainability based on CEMEXs claim
CEMEX Sustainable Projects in UKo Enhancing Value Creationo Manage the Footprinto Engage their Stakeholderso Measurement and Assessment
Current framework Measurement and Assessment Key Assessment findings Governance Stockholders Leading in sustainable construction Contribution to infrastructure Improving Carbon Strategy
Excellence in environmental and Biodiversity management: High priority to health & safety Employee Relation Strengthen local communities Awards presented to CEMEX UK in 2010 Key performance indicator
Part B
Human resources concepts Schwepker model& Shahzad HR practice and leadership
Fishbone model SECI model Proposed new framework The problem which we have with new technology What have we learnt?
References
http://www.google.com.my/url?sa=t&rct=j&q=&esrc=s&source=web&cd=2&ved=0CFYQFjAB&url=http%3A%2F%2Fpk.linkedin.com%2Fpub%2Fkhurram-shahzad%2F9%2F0%2F9a9&ei=nnamT52AJ4jlrAfqoZ3SAQ&usg=AFQjCNHLHsT7SWb1EkQiUcK9DhuEVM_gsQhttp://www.google.com.my/url?sa=t&rct=j&q=&esrc=s&source=web&cd=2&ved=0CFYQFjAB&url=http%3A%2F%2Fpk.linkedin.com%2Fpub%2Fkhurram-shahzad%2F9%2F0%2F9a9&ei=nnamT52AJ4jlrAfqoZ3SAQ&usg=AFQjCNHLHsT7SWb1EkQiUcK9DhuEVM_gsQ -
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He brought hybrid trucks from Denmark to carry concrete in rolling drums to agitate their
content. It was a revolutionary invention in this industry.
Vision: A financially sustainable business regarding a positive connection to people and the
environment
Mission: CEMEXs mission is to provide building needs o f its customers worldwide and make
profit for its stakeholders by becoming the worlds most successful and profitable company in
this area.
Sustainability based on CEMEXs claims
The company knows this fact that it needs to manage its business in advance to guarantee its
positive involvement in making a more sustainable perspective, i.e., as part of a total approach
within a firm governing body, and according to British Government's social, environmental and
economic objectives for sustainable communities. Every year CEMEX allocates more than 30
million for sustainability-related plans in UK.
CEMEX Sustainable Projects in UK
This interim report shows the company's sustainable projects during 2010. In this report we can
see great steps which have taken in issues of great importance to the company's stakeholders
such as a 49% reduction in waste return to nature, 35% improvement in environmental bad
events, use of alternative energy source 7% and a reduction from 19 to 6 in lost time incidents.
The companys vision is for a successful and sustainable entity which could make a positive
involvement for people and the environment. Therefore, company started to play a major role in
sustainable buildings by helping to merge sustainability practices into day-to-day life and
decision- making processes. This companys model assures that its efforts and resources would
concentrate on most important issues relevant to the business and have greatest concern to its
stakeholders:
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CEMEX sustainable approach and thus its contributing to a more sustainable environment is
followed by three sustainability targets:
Enhancing Value Creation
CEMEX wants to provide innovative and high-tech products and solutions which our
resource limited world needs to make a profitable as well as growing economy with low-
carbon feature. By meeting the construction sector requirements to follow more sustainable
operations, it assumes to create durable competitive benefits.
Manage the Footprint
CEMEX attempts to lower the environmental side effects of its construction operations.These effects are carefully recognized and surveyed to continuously reduce them to the
lowest degree which is executable both economically and practically. There is also a firm
plan to reduce carbon wastes which could in turn reduce companys operations
environmental side effects.
Engage their Stakeholders
CEMEX keeps an effective and long-term relationship with major stakeholders to meet the
critical needs and concerns of communities. CEMEX with its highly devoted and
experienced staffs closely cooperates with a wide range of institutions which let company to
use its all abilities generating social advantages that play a role in strengthening local
environments.
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Figure 1
Measurement and Assessment
To test their materials, they employed an independent institution, Vivian Partnership Ltd.
This assessment included the collecting of people opinions (including communities,
customers, suppliers, employees and nongovernmental institutions) on CEMEX UKs
sustainable development practices and observing the outlooks of key stakeholders. Following
a quantitative online investigation of 500 representatives, which resulted in a 14% response
rate, was two qualitative workshops, one for employees and one for external stakeholders,
each of which was attended by around 20 volunteers from the sample.
Key Assessment findings
1. The Sustainable Development issue has received much attention, though its full scope
is not acceptable which primarily focuses on environmental matters.
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2. Understanding CEMEX UKS report was seen easy.
3. Readers used this report to get certain and time-oriented information, even though not
as a general outlook.
4. Regarding this fact that long-term goals have to be involved, there was an urge for
more local data.
5. There was a preference for more concise reporting system with better accessibility to
main data.
6. Major issues were reduction of pollution, carbon dioxide and climate change,
resources and energy saving and site restoration.
7. Regarding importance of health and safety and supply chain according to CEMEX,
external stakeholders put low priority on these topics.
Governance
CEMEX practiced highest measures of corporate governance. The UK higher management team
meets weekly and does daily decision making and adaptation with UK rules and regulations.
This team reports to the CEMEX Northern Europe President, Ignacio Madridejos, who is a
member of the Executive Committee led by CEMEXs Chairman and Chief Executive Officer,
Lorenzo Zambrano.
Ethical issues are seen as critical to companys success. Therefore, employees are required to act
in accordance with CEMEXs Code of Ethics which provides a key for behavior to deal with
conflict of interest, confidentiality, employee relations, the environment, external stakeholders,
legal and financial compliance, company property and workplace health & safety.
Stockholder s
The key point in this company is if stakeholders prosper, the company itself will flourish. This
perspective provides an advantage for company which makes it a choice for its stakeholders:
Companys People - CEMEX tends to be the employer of choice in its markets.
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Leading in sustainable construction
During 2010, CEMEX UK was one of the first companies which received certification of the
Building Research Establishment Framework Standard for the Responsible Sourcing of
Construction Products (BES 6001) for its products.
In 2010, it was opened a new rail route from Neath in South Wales to the CEMEX railhead at
Sturton, near Leeds in West Yorkshire to make all products available through rail or water
throughout the CEMEX network. This made an increase in rail freight for the year of 5%. In
addition, there are planned new rail roads such as from Neath to railheads at Washwood Heath
in Birmingham, and Bletchley near Milton Keynes.
In 2010, the Aggregates division surpassed the industrial water and waste standards set by the
Sustainable Concrete Forum via recycling facilities and waste reduction.
But the ready-mix division could not reach to its target which was generating 5.4 kilos of waste
per cubic meters of concrete produced. This division took a big step to fill the gap by stone
washing of lorry drums.
Contribution to infrastructure
In 2010, CEMEX started a new rapid-hardening, controlled set concrete operation called
Prompts. It provides contractors to strip formwork much earlier than they could use traditional
concrete.
The new concrete admixture system makes it possible to accelerate strength, consequently could
make faster the construction times. It would be a good approach for solutions like road and rail
renovation in which the using Prompts makes it possible speeded up ownership of the
construction site. It is also appropriate for recasting in which structures can be remolded and
stored just 12 hours after pouring.
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The table below shows the supporting data as reported to the EA and appeared in the Pollution
Inventory Record (PIR) on the Agencys website.
Table 1
Figure 3
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Excellence in environmental and Biodiversity management:
In 2010, there was no report for prosecutions because of pollution or planning violations.
Nonetheless, it was received 21 complaints about issues as dust, noise, odor and transport.
Comparing to 2009, we could see a 35% improvement.
Table 2
Environmental management: including strategy, target setting and execution which are pursued
and coordinated by the Sustainability Department, business leaders and operational staff. Doing
this, they could protect their operation legitimation, ensure legal compliance, and provide
training.
Carbon management and the administration of CEMEXs environmental management system:
which combine sustainability issues with local operations and business systems?
Because of their partnership with the RSPB and to fulfill their global commitment to recognize
with Birdlife International measurements of which the RSPB is the UK partner, the CEMEX UK
launched its biodiversity program in 2010. To do this, they are about to create and maintain
1,000 hectares of priority biodiversity habitats by 2020.
The company also planted 200 meters of new fencing area with 22,612 trees as part of screening
and restoration program.
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charity, schemes to improve land, air and water quality including Southam in Bloom, Moor
Green Lakes Grazing Project, Barrow Gurney footpath construction and Attenborough Nature
Reserve car park improvements, and educational programs with organizations such as Butterfly
Conservation, Groundworks and Roadpeace.
Employee relations
At the end of 2010, CEMEX UK decided to close or temporarily suspense the operations at 14
locations. These decisions were taken according to UK employment law assuring that they
respected the rights of all persons who were included in. CEMEX UK employee turnover rate
was 11%.
In 2010, company management staff tried increase employee diversity and the UK management
team was the responsible of diversity training to the end of that year. Then, about 20 nationalitieswere represented in workforce; 12% women and 88% men.
Under companys Equal Opportunities policy, CEMEX UK employees have the right to be
treated equally and with dignity and respect by their colleagues so that employment of disabled
persons are also acceptable completely with regard to this fact that capacity of the applicant is
concerned.
Whenever any employee becomes disabled, management team does anything to ensure that
person could continue his/her collaboration with the company. The company policy is to provide
the same training and opportunities to all staffs regardless of their physical conditions, ethnic
origin, gender and age.
The company assumes that well trained workforce is the key factor to reach success. For
example, during 2010, there was an 18 hours training program on average for each employee.
In addition, company continued its policy to develop skills using a variety of approaches
including on-the-job-training and on-line learning, including 82 sponsored further education
courses, 120 National Vocational Qualifications and 1,052 individual on-line learning
opportunities.
Also, there are some weekly newsletters to inform employees continuously about company
developments as well as quarterly magazines which are mailed to all employees and annual road
shows across the country hosted by the UK President. In 2010, the Communications department
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Key performance indicators
Besides, the detail of current performance and targets regarding to sustainability principles such
as Stakeholders and also those relating to climate change legislation, CEMEXs cement sector
plan with the environment agency and the government strategy for sustainable construction have
been considered that are reported in this website: http://www.cemex.co.uk/su/su_lp.asp
Part B
In this part, the main focus will be on the structure on human resources in different level of
organization. In this regard the role of Human resources practices (HR practices) is a vital roleBased on previous researchers by famous scholars many human resource behaviors are
originated from their intentions. Hence, some related frameworks will be discussed in following
that leads to propose new framework.
Although there are many relevant issues and concepts can affect different aspects of Sustainable
development, some of them are seemed more important. For example the role of employee in
organization is vital. Human resources abilities and skills in different level of organization are
vary, for example in R&D departments the main focus are on knowledge that in other sections
may be different, so any strategy should be defined based on relevant positions.
As Barney (1991) mentioned, human resources (intellectual capital) can be exploited as resource
for sustainable competitive advantage because it is rare and non-imitable. Thus, CEMEX should
try to retain their employees. In this regard, there are many different research that focus on
Turnover Intention such as ethical climate, Human Resources practices, organizational
Commitment, Organizational Citizenship Behavior, Leadership Style, and Job satisfaction than
will be discussed in the following.
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Figure 4
Schwepker (2001)
The conducted research by Schwepker (2001) showed that the ethical climate has potential
influence on job satisfaction, organizational commitment, and turnover intention. For this
purpose, he examined 33 American companies. (See figure4)
Shahzad HR practice and leadership (2010)
Furthermore, Shahzad et al. (2010) examined the relationships of Human resources practices and
leadership style with organizational commitment and organizational citizenship behavior in
educational industry. (See figure5)
Ethicalclimate
Job Satisfaction
OrganizationalCommitment
Turnover
Intention
http://www.google.com.my/url?sa=t&rct=j&q=&esrc=s&source=web&cd=2&ved=0CFYQFjAB&url=http%3A%2F%2Fpk.linkedin.com%2Fpub%2Fkhurram-shahzad%2F9%2F0%2F9a9&ei=nnamT52AJ4jlrAfqoZ3SAQ&usg=AFQjCNHLHsT7SWb1EkQiUcK9DhuEVM_gsQhttp://www.google.com.my/url?sa=t&rct=j&q=&esrc=s&source=web&cd=2&ved=0CFYQFjAB&url=http%3A%2F%2Fpk.linkedin.com%2Fpub%2Fkhurram-shahzad%2F9%2F0%2F9a9&ei=nnamT52AJ4jlrAfqoZ3SAQ&usg=AFQjCNHLHsT7SWb1EkQiUcK9DhuEVM_gsQ -
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Figure 5
They found that the positive and significant relationship for each linkage of their framework.
Hence, it seems that this structure can improve organizational commitment and organizational
citizenship behavior in CEMEX as well. Undoubtedly, focus on these elements in some aspects
will contribute to sustainable development (SD) because it can improve the all dimensions
(Work, Responsibilities for short term and long term goals, responsibilities towards other
departments, Applying the suitable resources, People, and Outside influence) for sustainable
decision making. By using appropriate HR practices it will be facilitate although there are no
unique groups of practices for all organizations. (see Table1)Many famous scholars have defined different practices but some of them are more famous that
are shown in following table:
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Table 5
Researchers HR practices
Pfeffers (1998) 1. employment security
2. selective hiring of new personnel
3. self-managed teams and decentralization of decision
making as the basic principles of organizational design
4. comparatively high compensation contingent on
organizational performance
5. extensive training
6. reduced status distinctions and barriers, including
dress language, office arrangements, and wage
differences across levels
7. And extensive sharing of financial and performance
information throughout the organization
Teseema & Soeters (2006) 1. recruitment and selection practices
2. placement practices
3.
training practices4. compensation practices
5. employee performance evaluation practices
6. promotion practices
7. grievance procedure
8. Pension or social security
Huselid (1995) 1. personnel selection
2. performance appraisal
3. incentive compensation
4. job design
5. grievance procedures
6. information sharing
7. attitude assessment
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8. labor management participation
9. recruitment efforts
10. employee training
11. promotion criteria
Khurram Shahzad, Sajid Bashir,
and Muhammad I Ramay (2008)
1. compensation
2. promotion and performance evaluation
3. perceived employee
Huang (2000) 1. Staffing
2. Planning
3. Compensation
4. Training and development
5. Appraisal
Others 1. Safe, Healthy and Happy workplace
2. Open House Discussions And Feedback Mechanisms
3. Delight Employees With The Unexpected
4. Open Management
Most of practices emphasize on staffing, reward system, Training, and knowledge sharing, so
these four practice will be discussed in term of Work, Responsibilities for short term and long
term goals, responsibilities towards other departments, Applying the suitable resources, People,
and Outside influence) for sustainable decision making.
Staffing and choosing right persons for right positions is very important because it will increase
job satisfaction that will increase organizational commitment among employees (based on
figure1). On the other hand it is a tool for performance improvement that affects stakeholders
satisfaction.
Furthermore, reward and compensation systems can motivate employees to participate in better
understanding the goals of organization either long term or short term. As a matter of fact this
view is resulted from Fishbein (1967) framework.
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Combination, and Internalization. In each step the process of tacit to tacit or explicit (explicit to
tacit or explicit) is shown that this process causes creation of knowledge (See Figure7)
Figure 7
Without any doubt, knowledge creation has potential to increase innovation for internal andexternal environment that includes all factors in sustainable decision making.
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parts. For example CEMEX decides to train their some employees, so they have to consider their
target with respect to existed resources.
After implementing any strategies CEMEX should evaluate the performance, so some results
will be seen that contribute to better understanding of weakness and strength. It is clear that these
evaluations must be based on appropriate criteria.
After evaluating and analyzing, gaps and weakness will be identified. So, in next step taking
action towards improving the problems will cause new planning again. And this process will
continue to minimizing the gaps and problem and thereby making sustainability.
The problem which we have with new change process
The main problem can be in term of adopting employee and human resources with new planning
(maybe new technology). For example John Brier et al. (2010) assert that one of the main problems is socio-technical system.
Also environmental change is another problem may affect change process. For example some
plans are based on current conditions, but during implementation, the environment is changing.
What have we learnt?
In summary, followed above discussion it can be concluded sustainable development is
dependent to Environmental Scanning, Resources (budget, people, infrastructure, and
technology), planning, governance, Monitoring Results and reporting (evaluation, performance
measurement, and research), internal relationship (employees and stockholders), and external
relationships (customers or other people in outside of organizations)
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http://www.cemex.co.uk/su/su_lp.asp
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