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    Contents

    Abstract

    Part A

    Introduction

    Company Background Vision Mission

    Sustainability based on CEMEXs claim

    CEMEX Sustainable Projects in UKo Enhancing Value Creationo Manage the Footprinto Engage their Stakeholderso Measurement and Assessment

    Current framework Measurement and Assessment Key Assessment findings Governance Stockholders Leading in sustainable construction Contribution to infrastructure Improving Carbon Strategy

    Excellence in environmental and Biodiversity management: High priority to health & safety Employee Relation Strengthen local communities Awards presented to CEMEX UK in 2010 Key performance indicator

    Part B

    Human resources concepts Schwepker model& Shahzad HR practice and leadership

    Fishbone model SECI model Proposed new framework The problem which we have with new technology What have we learnt?

    References

    http://www.google.com.my/url?sa=t&rct=j&q=&esrc=s&source=web&cd=2&ved=0CFYQFjAB&url=http%3A%2F%2Fpk.linkedin.com%2Fpub%2Fkhurram-shahzad%2F9%2F0%2F9a9&ei=nnamT52AJ4jlrAfqoZ3SAQ&usg=AFQjCNHLHsT7SWb1EkQiUcK9DhuEVM_gsQhttp://www.google.com.my/url?sa=t&rct=j&q=&esrc=s&source=web&cd=2&ved=0CFYQFjAB&url=http%3A%2F%2Fpk.linkedin.com%2Fpub%2Fkhurram-shahzad%2F9%2F0%2F9a9&ei=nnamT52AJ4jlrAfqoZ3SAQ&usg=AFQjCNHLHsT7SWb1EkQiUcK9DhuEVM_gsQ
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    He brought hybrid trucks from Denmark to carry concrete in rolling drums to agitate their

    content. It was a revolutionary invention in this industry.

    Vision: A financially sustainable business regarding a positive connection to people and the

    environment

    Mission: CEMEXs mission is to provide building needs o f its customers worldwide and make

    profit for its stakeholders by becoming the worlds most successful and profitable company in

    this area.

    Sustainability based on CEMEXs claims

    The company knows this fact that it needs to manage its business in advance to guarantee its

    positive involvement in making a more sustainable perspective, i.e., as part of a total approach

    within a firm governing body, and according to British Government's social, environmental and

    economic objectives for sustainable communities. Every year CEMEX allocates more than 30

    million for sustainability-related plans in UK.

    CEMEX Sustainable Projects in UK

    This interim report shows the company's sustainable projects during 2010. In this report we can

    see great steps which have taken in issues of great importance to the company's stakeholders

    such as a 49% reduction in waste return to nature, 35% improvement in environmental bad

    events, use of alternative energy source 7% and a reduction from 19 to 6 in lost time incidents.

    The companys vision is for a successful and sustainable entity which could make a positive

    involvement for people and the environment. Therefore, company started to play a major role in

    sustainable buildings by helping to merge sustainability practices into day-to-day life and

    decision- making processes. This companys model assures that its efforts and resources would

    concentrate on most important issues relevant to the business and have greatest concern to its

    stakeholders:

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    CEMEX sustainable approach and thus its contributing to a more sustainable environment is

    followed by three sustainability targets:

    Enhancing Value Creation

    CEMEX wants to provide innovative and high-tech products and solutions which our

    resource limited world needs to make a profitable as well as growing economy with low-

    carbon feature. By meeting the construction sector requirements to follow more sustainable

    operations, it assumes to create durable competitive benefits.

    Manage the Footprint

    CEMEX attempts to lower the environmental side effects of its construction operations.These effects are carefully recognized and surveyed to continuously reduce them to the

    lowest degree which is executable both economically and practically. There is also a firm

    plan to reduce carbon wastes which could in turn reduce companys operations

    environmental side effects.

    Engage their Stakeholders

    CEMEX keeps an effective and long-term relationship with major stakeholders to meet the

    critical needs and concerns of communities. CEMEX with its highly devoted and

    experienced staffs closely cooperates with a wide range of institutions which let company to

    use its all abilities generating social advantages that play a role in strengthening local

    environments.

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    Figure 1

    Measurement and Assessment

    To test their materials, they employed an independent institution, Vivian Partnership Ltd.

    This assessment included the collecting of people opinions (including communities,

    customers, suppliers, employees and nongovernmental institutions) on CEMEX UKs

    sustainable development practices and observing the outlooks of key stakeholders. Following

    a quantitative online investigation of 500 representatives, which resulted in a 14% response

    rate, was two qualitative workshops, one for employees and one for external stakeholders,

    each of which was attended by around 20 volunteers from the sample.

    Key Assessment findings

    1. The Sustainable Development issue has received much attention, though its full scope

    is not acceptable which primarily focuses on environmental matters.

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    2. Understanding CEMEX UKS report was seen easy.

    3. Readers used this report to get certain and time-oriented information, even though not

    as a general outlook.

    4. Regarding this fact that long-term goals have to be involved, there was an urge for

    more local data.

    5. There was a preference for more concise reporting system with better accessibility to

    main data.

    6. Major issues were reduction of pollution, carbon dioxide and climate change,

    resources and energy saving and site restoration.

    7. Regarding importance of health and safety and supply chain according to CEMEX,

    external stakeholders put low priority on these topics.

    Governance

    CEMEX practiced highest measures of corporate governance. The UK higher management team

    meets weekly and does daily decision making and adaptation with UK rules and regulations.

    This team reports to the CEMEX Northern Europe President, Ignacio Madridejos, who is a

    member of the Executive Committee led by CEMEXs Chairman and Chief Executive Officer,

    Lorenzo Zambrano.

    Ethical issues are seen as critical to companys success. Therefore, employees are required to act

    in accordance with CEMEXs Code of Ethics which provides a key for behavior to deal with

    conflict of interest, confidentiality, employee relations, the environment, external stakeholders,

    legal and financial compliance, company property and workplace health & safety.

    Stockholder s

    The key point in this company is if stakeholders prosper, the company itself will flourish. This

    perspective provides an advantage for company which makes it a choice for its stakeholders:

    Companys People - CEMEX tends to be the employer of choice in its markets.

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    Leading in sustainable construction

    During 2010, CEMEX UK was one of the first companies which received certification of the

    Building Research Establishment Framework Standard for the Responsible Sourcing of

    Construction Products (BES 6001) for its products.

    In 2010, it was opened a new rail route from Neath in South Wales to the CEMEX railhead at

    Sturton, near Leeds in West Yorkshire to make all products available through rail or water

    throughout the CEMEX network. This made an increase in rail freight for the year of 5%. In

    addition, there are planned new rail roads such as from Neath to railheads at Washwood Heath

    in Birmingham, and Bletchley near Milton Keynes.

    In 2010, the Aggregates division surpassed the industrial water and waste standards set by the

    Sustainable Concrete Forum via recycling facilities and waste reduction.

    But the ready-mix division could not reach to its target which was generating 5.4 kilos of waste

    per cubic meters of concrete produced. This division took a big step to fill the gap by stone

    washing of lorry drums.

    Contribution to infrastructure

    In 2010, CEMEX started a new rapid-hardening, controlled set concrete operation called

    Prompts. It provides contractors to strip formwork much earlier than they could use traditional

    concrete.

    The new concrete admixture system makes it possible to accelerate strength, consequently could

    make faster the construction times. It would be a good approach for solutions like road and rail

    renovation in which the using Prompts makes it possible speeded up ownership of the

    construction site. It is also appropriate for recasting in which structures can be remolded and

    stored just 12 hours after pouring.

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    The table below shows the supporting data as reported to the EA and appeared in the Pollution

    Inventory Record (PIR) on the Agencys website.

    Table 1

    Figure 3

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    Excellence in environmental and Biodiversity management:

    In 2010, there was no report for prosecutions because of pollution or planning violations.

    Nonetheless, it was received 21 complaints about issues as dust, noise, odor and transport.

    Comparing to 2009, we could see a 35% improvement.

    Table 2

    Environmental management: including strategy, target setting and execution which are pursued

    and coordinated by the Sustainability Department, business leaders and operational staff. Doing

    this, they could protect their operation legitimation, ensure legal compliance, and provide

    training.

    Carbon management and the administration of CEMEXs environmental management system:

    which combine sustainability issues with local operations and business systems?

    Because of their partnership with the RSPB and to fulfill their global commitment to recognize

    with Birdlife International measurements of which the RSPB is the UK partner, the CEMEX UK

    launched its biodiversity program in 2010. To do this, they are about to create and maintain

    1,000 hectares of priority biodiversity habitats by 2020.

    The company also planted 200 meters of new fencing area with 22,612 trees as part of screening

    and restoration program.

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    charity, schemes to improve land, air and water quality including Southam in Bloom, Moor

    Green Lakes Grazing Project, Barrow Gurney footpath construction and Attenborough Nature

    Reserve car park improvements, and educational programs with organizations such as Butterfly

    Conservation, Groundworks and Roadpeace.

    Employee relations

    At the end of 2010, CEMEX UK decided to close or temporarily suspense the operations at 14

    locations. These decisions were taken according to UK employment law assuring that they

    respected the rights of all persons who were included in. CEMEX UK employee turnover rate

    was 11%.

    In 2010, company management staff tried increase employee diversity and the UK management

    team was the responsible of diversity training to the end of that year. Then, about 20 nationalitieswere represented in workforce; 12% women and 88% men.

    Under companys Equal Opportunities policy, CEMEX UK employees have the right to be

    treated equally and with dignity and respect by their colleagues so that employment of disabled

    persons are also acceptable completely with regard to this fact that capacity of the applicant is

    concerned.

    Whenever any employee becomes disabled, management team does anything to ensure that

    person could continue his/her collaboration with the company. The company policy is to provide

    the same training and opportunities to all staffs regardless of their physical conditions, ethnic

    origin, gender and age.

    The company assumes that well trained workforce is the key factor to reach success. For

    example, during 2010, there was an 18 hours training program on average for each employee.

    In addition, company continued its policy to develop skills using a variety of approaches

    including on-the-job-training and on-line learning, including 82 sponsored further education

    courses, 120 National Vocational Qualifications and 1,052 individual on-line learning

    opportunities.

    Also, there are some weekly newsletters to inform employees continuously about company

    developments as well as quarterly magazines which are mailed to all employees and annual road

    shows across the country hosted by the UK President. In 2010, the Communications department

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    Key performance indicators

    Besides, the detail of current performance and targets regarding to sustainability principles such

    as Stakeholders and also those relating to climate change legislation, CEMEXs cement sector

    plan with the environment agency and the government strategy for sustainable construction have

    been considered that are reported in this website: http://www.cemex.co.uk/su/su_lp.asp

    Part B

    In this part, the main focus will be on the structure on human resources in different level of

    organization. In this regard the role of Human resources practices (HR practices) is a vital roleBased on previous researchers by famous scholars many human resource behaviors are

    originated from their intentions. Hence, some related frameworks will be discussed in following

    that leads to propose new framework.

    Although there are many relevant issues and concepts can affect different aspects of Sustainable

    development, some of them are seemed more important. For example the role of employee in

    organization is vital. Human resources abilities and skills in different level of organization are

    vary, for example in R&D departments the main focus are on knowledge that in other sections

    may be different, so any strategy should be defined based on relevant positions.

    As Barney (1991) mentioned, human resources (intellectual capital) can be exploited as resource

    for sustainable competitive advantage because it is rare and non-imitable. Thus, CEMEX should

    try to retain their employees. In this regard, there are many different research that focus on

    Turnover Intention such as ethical climate, Human Resources practices, organizational

    Commitment, Organizational Citizenship Behavior, Leadership Style, and Job satisfaction than

    will be discussed in the following.

    http://www.cemex.co.uk/su/su_lp.asphttp://www.cemex.co.uk/su/su_lp.asp
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    Figure 4

    Schwepker (2001)

    The conducted research by Schwepker (2001) showed that the ethical climate has potential

    influence on job satisfaction, organizational commitment, and turnover intention. For this

    purpose, he examined 33 American companies. (See figure4)

    Shahzad HR practice and leadership (2010)

    Furthermore, Shahzad et al. (2010) examined the relationships of Human resources practices and

    leadership style with organizational commitment and organizational citizenship behavior in

    educational industry. (See figure5)

    Ethicalclimate

    Job Satisfaction

    OrganizationalCommitment

    Turnover

    Intention

    http://www.google.com.my/url?sa=t&rct=j&q=&esrc=s&source=web&cd=2&ved=0CFYQFjAB&url=http%3A%2F%2Fpk.linkedin.com%2Fpub%2Fkhurram-shahzad%2F9%2F0%2F9a9&ei=nnamT52AJ4jlrAfqoZ3SAQ&usg=AFQjCNHLHsT7SWb1EkQiUcK9DhuEVM_gsQhttp://www.google.com.my/url?sa=t&rct=j&q=&esrc=s&source=web&cd=2&ved=0CFYQFjAB&url=http%3A%2F%2Fpk.linkedin.com%2Fpub%2Fkhurram-shahzad%2F9%2F0%2F9a9&ei=nnamT52AJ4jlrAfqoZ3SAQ&usg=AFQjCNHLHsT7SWb1EkQiUcK9DhuEVM_gsQ
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    Figure 5

    They found that the positive and significant relationship for each linkage of their framework.

    Hence, it seems that this structure can improve organizational commitment and organizational

    citizenship behavior in CEMEX as well. Undoubtedly, focus on these elements in some aspects

    will contribute to sustainable development (SD) because it can improve the all dimensions

    (Work, Responsibilities for short term and long term goals, responsibilities towards other

    departments, Applying the suitable resources, People, and Outside influence) for sustainable

    decision making. By using appropriate HR practices it will be facilitate although there are no

    unique groups of practices for all organizations. (see Table1)Many famous scholars have defined different practices but some of them are more famous that

    are shown in following table:

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    Table 5

    Researchers HR practices

    Pfeffers (1998) 1. employment security

    2. selective hiring of new personnel

    3. self-managed teams and decentralization of decision

    making as the basic principles of organizational design

    4. comparatively high compensation contingent on

    organizational performance

    5. extensive training

    6. reduced status distinctions and barriers, including

    dress language, office arrangements, and wage

    differences across levels

    7. And extensive sharing of financial and performance

    information throughout the organization

    Teseema & Soeters (2006) 1. recruitment and selection practices

    2. placement practices

    3.

    training practices4. compensation practices

    5. employee performance evaluation practices

    6. promotion practices

    7. grievance procedure

    8. Pension or social security

    Huselid (1995) 1. personnel selection

    2. performance appraisal

    3. incentive compensation

    4. job design

    5. grievance procedures

    6. information sharing

    7. attitude assessment

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    8. labor management participation

    9. recruitment efforts

    10. employee training

    11. promotion criteria

    Khurram Shahzad, Sajid Bashir,

    and Muhammad I Ramay (2008)

    1. compensation

    2. promotion and performance evaluation

    3. perceived employee

    Huang (2000) 1. Staffing

    2. Planning

    3. Compensation

    4. Training and development

    5. Appraisal

    Others 1. Safe, Healthy and Happy workplace

    2. Open House Discussions And Feedback Mechanisms

    3. Delight Employees With The Unexpected

    4. Open Management

    Most of practices emphasize on staffing, reward system, Training, and knowledge sharing, so

    these four practice will be discussed in term of Work, Responsibilities for short term and long

    term goals, responsibilities towards other departments, Applying the suitable resources, People,

    and Outside influence) for sustainable decision making.

    Staffing and choosing right persons for right positions is very important because it will increase

    job satisfaction that will increase organizational commitment among employees (based on

    figure1). On the other hand it is a tool for performance improvement that affects stakeholders

    satisfaction.

    Furthermore, reward and compensation systems can motivate employees to participate in better

    understanding the goals of organization either long term or short term. As a matter of fact this

    view is resulted from Fishbein (1967) framework.

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    Combination, and Internalization. In each step the process of tacit to tacit or explicit (explicit to

    tacit or explicit) is shown that this process causes creation of knowledge (See Figure7)

    Figure 7

    Without any doubt, knowledge creation has potential to increase innovation for internal andexternal environment that includes all factors in sustainable decision making.

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    parts. For example CEMEX decides to train their some employees, so they have to consider their

    target with respect to existed resources.

    After implementing any strategies CEMEX should evaluate the performance, so some results

    will be seen that contribute to better understanding of weakness and strength. It is clear that these

    evaluations must be based on appropriate criteria.

    After evaluating and analyzing, gaps and weakness will be identified. So, in next step taking

    action towards improving the problems will cause new planning again. And this process will

    continue to minimizing the gaps and problem and thereby making sustainability.

    The problem which we have with new change process

    The main problem can be in term of adopting employee and human resources with new planning

    (maybe new technology). For example John Brier et al. (2010) assert that one of the main problems is socio-technical system.

    Also environmental change is another problem may affect change process. For example some

    plans are based on current conditions, but during implementation, the environment is changing.

    What have we learnt?

    In summary, followed above discussion it can be concluded sustainable development is

    dependent to Environmental Scanning, Resources (budget, people, infrastructure, and

    technology), planning, governance, Monitoring Results and reporting (evaluation, performance

    measurement, and research), internal relationship (employees and stockholders), and external

    relationships (customers or other people in outside of organizations)

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    References

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    Asal, S. and Marcus, R., 2005b. Biomass Energy Potential in Argentina, Thesis for mastersdegree in sustainable development and organizations, University of Paris-Dauphine.

    Atkinson G. Measuring sustainable development macroeconomics and the environment.Cheltenham, UK: Edward Elgar; 1997.

    Bakovich, O., 2005. Un nuevo sector de la economa para atender el nuevo paradigmenergtico , presentation made at Jornadas de Biocombustibles conference, Secretara deEnerga, July 9.

    Cuvillier, S., 2005. Anlise de metodologias de avaliao da sustentabilidade de sistemasagrcolas, Thesis for masters degree in environmental studies, University of Rio de Janeiro.

    Darolt, M.R., 2001. As dimenses da Sustentabilidade: Um Estudo da Agricultura Orgnica naRegio Metropolitana de Curitiba, Paran, Thesis on environment and sustainable development,Universidade Federal do Paran and Universit Paris VII.

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    Division for Sustainable Development. Indicators of sustainable development: guidelines andmethodologies. Washington: United Nations, UNCED; 2001.

    European Environment Agency. Environmental signals, Report; 2000.

    Falco, L., 2004. Proyecto de Ley con Media Sancin del Senado sobre BiocombustiblesRenovables de Origen Agropecuario, Buenos Aires, presented to the Argentine Congresson December 1.

    Golusin M. Environmental management. Novi Sad, S erbia: Faculty of entrepreneurialmanagement; 2006.

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    Golusin M, Munitlak Ivanovic O. Definition, characteristics and state of indicators ofsustainable development in countries of Southeastern Europe. Agriculture Ecosystems andEnvironment 2009;130(1 2):67 74.

    Instituto de Ingeniera Rural, INTA (IIR-INTA), 2005. Los biocombustibles en la Argentina.Goldemberg, J., Johansson, T.B., Reddy, A.K.N., and Williams, R.H., 1987. Energy for aSustainable World, Wiley Eastern, New Delhi.

    Instituto Argentino de Energa (Argentine Institute of Energy) (IAE General Mosconi ), 2005. Situacin energtica Argentina.

    Milenovic B. Ekoloska ekonomija, teorija i primena. Serbia: Fakultet zastite na radu,Univerzitet u Nisu; 2000.

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    http://www.cemex.co.uk/su/su_lp.asp

    http://www.cemex.co.uk/su/su_lp.asphttp://www.cemex.co.uk/su/su_lp.asp