SW Usage Explanation Double Wahala……..

In the beginning….

The profit motive tickled

But …..

abound Leakages

• Supply is Constrained

• Cost recovery is Impossible

• Primary Assets are Obsolete

• ATC&C losses are Crippling

State of the nation….

ADEC

Market Disequilibria

Reduce Costs Increase Revenue

• Actionable Insight

• Accountability • Effectiveness • Efficiency

• Enable new revenue streams

In Search of The Holy Grail

Product • Distinctive • Superior

Process • Operational Excellence • Cost Focus

Service • Customer Intimacy • Superior Experience

Efficiency

Re-connect with the customer

Automate and Informate processes to improve effectiveness

De-layer operations and connect the enterprise to improve efficiency

• Know what you should know, See where they are • Customer – Who, Where, How Much (KWh, NGN) and Relationships • Assets – Identity , Properties, Usage, Location • Energy • Cash

• Make it easy for your customers to engage with you • Omni channel customer service • Customer segmentation for targeted service, focus of and investment

• Reduce cost to serve • Use new technology • AMI, SCADA, OMS……… • On site Billing

• Focus effort and investment – Dynamic customer segmentation

• Enable new business models

• Managed contracts and Operations Franchise to ease pressure on cash flow and improve delivery

• New revenue streams – ToU, MD, Wattless, Non-Energy Services

A bit more

The new normal Mobile

• Information anywhere, anytime • Faster, Smarter, Easier

Cloud

• Information anywhere, anytime • Simpler • Agile

Internet of Things

• Everything that can be connected will be connected

Data for Insight

• Volume • Velocity • Variety

The Digital Enterprise

Using technology to radically transform performance and reach

SAP Value Map for Utilities

Energy Supply Chain Optimization

Fuel Supply Chain Management

Energy and Environmental Resource Management

Energy Portfolio Management

Operational Efficiency for Plants and Grids

Asset Portfolio and Commissioning

Asset Visibility and Performance

Asset Operations and Maintenance

Operational Risk Management

The Intelligent Grid

Grid Data Processing and Analysis

Demand Side Management

Meter Data Management and Operations

People and Talent

Core Human Resources and Payroll

Talent Management Time and Attendance

Management Workforce Planning and

Analytics

Finance Financial Performance

Management Accounting and Financial

Close Treasury and Financial

Risk Management Collaborative Finance

Operations Enterprise Risk and

Compliance Management

Procurement Supplier Discovery and Lifecycle Management

Strategic Sourcing and Contracting

Procurement and Order Collaboration

Collaborative Invoice to Pay

IT Management Application Lifecycle

Management IT Infrastructure

Management IT Portfolio and Project

Management IT Service Management IT Strategy and Governance

Customer Experience

Multichannel Marketing

Sales and Customer Service for Residential Customers

Sales and Customer Service for Commercial and Industrial Customers

Bill-to-Cash

Technology Solutions

Analytics Consumer Experience Data Management Enterprise Mobility

SAP HANA Platform

Application Development and Integration

Customer Education

Mobolaji Abolarin

Thank you