CURRICULUM VITAE

SHARON WHITE

Address: Al Jaffliya, Dubai , United Arab EmiratesMob. Num.: +917 52 8495627Email: sharonwhite79@yahoo.com

Career Objective

To obtain a position that will provide an opportunity for me to serve with accountability andInitiative and positively influence an organization with my vast and diversely acquired proficiency.

Summary of Skills and Qualifications

Knowledge on Windows platforms and Mac OS X operating system; knowledgeable in OfficeApplications such as MS Word, PowerPoint, Excel, Outlook; proficient in ticketing/loggingtool such as CRM (Customer’s Relation Management) AND MASTERKEY (Real Estate Software); follows directives and orders properly; can easily adapt to changes and flexible with schedule transitions; committed , goal and solution focused; a good team player and customer oriented with attention to detail and precision; can work independently with minimal supervision and under pressure and able to multi-task; good work ethics and reliable; strong leadership and interpersonal skills; and good customer service skills and excellent in both oral and written English.

Work Experiences

Personal AssistantJune 5, 2016 – PresentSchon PropertiesCity tower 2, Sheikh zayed road

Provide general secretarial / administration support to senior managers & Directors. Organising external / internal meetings attending them and taking minutes. Liaising with other staff regulatory authorities, suppliers and clients etc. Responsible for answering & screening telephone calls & face to face enquiries. Making appointments and arranging International travel and accommodation. Raising purchase orders, expense claims and arranging invoices. Maintaining and enhancing the working environment of the department. Carrying out routine administrative duties like, photocopying and filing etc. Writing reporting and briefing papers and making presentations. Dealing with incoming emails, faxes and post. Producing board meeting papers, agendas, and facilities for meetings. Promoting a professional image of the company. Responsible for stationery acquisition including periodicals and subscriptions. Involved in recruitment, budgets & accounts, managing junior staff & HR issues.

Executive secretary, Sales representative & Content writerSeptember 1, 2014 – May 16, 20162A IT servicesJumeirah Bay X3 bldg., Cluster XJumeirah lakes Towers

Arranging travel, meetings and appointments. Supervising and monitoring the work staff. Managing the day-to-day operations of the office.

Balancing office budgets. Organizing and maintaining files and records. Planning and scheduling meetings and appointments. Managing projects and conducting research. Preparing and editing correspondence, reports, and presentations. Providing quality customer service. Reviewing and implementing the company's health and safety policy. Arranging training for staff. Investigate problems, prepare reports, develop solutions and make recommendations to

management in order to resolve customer complaints. Possess enormous ability to easily discern prospective location by keen intuition, tactically

converting cold calls to profitable sales. Ability to sight opportunities through consultative marketing techniques and excellent

customer service skills that lead to customer referral relationship. Friendly nature that builds sound relationship with new and existing customers, enlarging

the management’s customer data base. A well nurtured customer service skills that helps in providing effective guidance to

customers in purchasing goods that fit their needs. Ability to utilize strong presentation skills in marketing and promoting the company’s

products and services. Ability to take the initiative to independently set personal goals to achieving and exceeding

company’s sales target. Ability to take cold calls and convert them to sales. Ability to maintain and sustain a sound relationship with key decision makers in the

corporate world. Adequately knowledgeable of company policies, marketing strategies, product designs and

functions. Provide historical records by keeping records on customer inquiries and sales. Creating detailed descriptions for high end brands displayed on an online buying website. Updating social media marketing.

Admin manager & Executive secretaryJanuary 10, 2014 – April 15, 2014Salony CreationsSahaa Offices Block C, Downtown

BurjKhalifa

Ensure all the filing is in place. Identify opportunities; produce leads and book appointments for the sales force with the

emphasis on high quality leads. Develop creative pitches and propositions aimed at specific industry sectors. Proactively follow up leads generated from canvassing by the account managers. Use of Initiative to identify and follow up opportunities with companies who are not already on

the database. Manage the database to a high degree of accuracy to ensure targeted marketing activity can

take place to generate new business. Liase effectively with all the departments to ensure the customer requirements are met. Contribute to the team performance by sharing and implementing best practice ideas. Coordinate for events held, ensure smooth execution of events. Answer calls and attend to customers related to Salony Creations online products. Assist in organizing meetings for the Managing Director. Coordinate with PR and Media Activities. Assist in data entry to accounts.

Office Admin/ReceptionistDecember 2, 2011 – January 2, 2014Creatus Advertising and Design L.L.C.Sheikh Zayed Road, Dubai , U.A.E.Company Industry : Advertising

Provide personal administrative support to management and the company through conducting and organizing administrative duties and activities including receiving and handling information.

Communicate verbally and in writing to answer inquiries and provide information. Answer and direct phone calls to the designated department and give customer assistance to

questions or concerns that they may have. Coordinate the flow of information both internally and externally. Handle incoming mail and other material Greet clients/customers and provide them with excellent customer service. Arrange and confirm appointments, arrange travel, prepare itinerary, trip file and supplies. Maintain schedules and calendars Carry out ad hoc activities as requested by management. Maintains safe and clean reception area by complying with procedures, rules, and regulations.

SecretarySeptember 2011 – October 2011SIAM YOKO CO. LTD.Bangkok, ThailandCompany Industry : Cosmetics

Provided a full secretarial and administrative support service to the General Manager. Responsible in screening telephone calls, enquiries and requests and handled them when

appropriate. Prepared and managed correspondence, reports, and documents.

Sorted and distributed incoming correspondence, including faxes, posts and emails within the department.

Organized and coordinated meetings, conferences and travel arrangements required by the General Manager.

Take type and distribute minutes of meetings.

Project Coordinator/SecretaryJuly 2010 – May 2011The Domus Group (MMS &Helishow Exhibitions Organizer)Sheikh Zayed Road, Dubai, U.A.E.Company Industry : Events and Exhibitions

Receives & screens incoming calls, seeks to resolve queries. Coordinates with the venue managers regarding all the necessary activities needed to obtain

required passes and permit to work Coordinates, collects & submits all the required order forms, stand designs and other technical

specifications from the exhibitors/clients and/or contractors for approval Coordinates with contractors for stand building & dismantling and overall support to carry out

every project Monitors and orders office supplies & stationeries Prepares reports /correspondence with accuracy, formatted correctly, free of typographical

errors. Establishes and maintains an accurate filing system for all documents wherein filing should be

up to date, accurate and easily retrievable. Maintains customer’s files in a systematic manner, ensuring completion, confidentiality and

accuracy. Distributing emails to concerned parties Performs and carries out all duties as required by the management professionally.

Customer Service ExecutiveAugust 2008 – May 2010Eurostar Communications LLCDeira, Dubai, U.A.E.Company Industry: Media and Broadcasting

Handled technical issues, customer complaints, and answered general inquiries regarding all pay TV channels in UAE in all types of settings.

Also responsible in activating subscriptions and other operational tasks. Responded to e-mails escalated by service provider, sub dealers & showrooms Provided support and knowledge to sub dealers & showrooms. Generated technical and sales reports and submitting them to the management. Handled outbound calls for customer retention. Planned, organized, and implemented projects to improve sales and performance of the team. Provided knowledge and training to new agents in the existing systems, products, services and

business rules.

Administrative AssistantJune 2000 – July 2008City Government of DigosJose Abad Santos St, Digos City, Philippines 8002

Encodes and retrieves information on assigned tasks. Gathers necessary data needed to complete the statistical report for the City and encodes them

after all information are obtained. Follow-ups necessary documents needed for approval. Attends seminars and trainings when new projects are to be implemented. Responds to customer queries on-site or over the phone. Assists customer with their concerns and provides proper information and instructions when

need to be referred to another department for the resolution of the issue. Assists foresters when conducting field survey. Creates itineraries for travel. Supports other administrative tasks and performs other related duties mandated by the Head of

Office.

PERSONAL DATA

Age: 36Date of Birth:June 10, 1979Place of Birth: Digos City, Davao, PhilippinesCitizenship: FilipinoReligion: Roman CatholicAvailability: Can join immediatelyVISA Status: Cancelled visa

LANGUAGES:

Tagalog – NativeEnglish – Advanced: excellent command in speaking, listening, reading and writing skills

EDUCATIONAL BACKGROUNDBachelor’s degree in secondary education - 1996- 2000 Cor Jesu CollegeDigos City, Davao, Philippines

Seminars / Trainings / Certificates

September 6, 2016 – Basic recruiter session – Linked In

September 19, 2016 – Advanced recruiter session – Linked In

June 5-10, 2011 – MASTERKEY, training course (Real Estate Software), Dubai, U.A.E.

December 8-13, 2009 – Product TrainingBy: OSN, Orbit Showtime, Dubai Media City

January 26-29, 2004 - Workshop on the Finalization of Digos City Statistical DatabaseBy: National Statistics Coordination BoardWaterfront Hotel, Lanang, Davao City

March 20-21, 2004 - 1st Mindanao Congress on StatisticsBy: MSU-Iligan of Technology (Department of Mathematics) inCoordination with the Iligan Institute Statistical CoordinatingCouncil MSU-Iligan Institute of Technology, Iligan City

REFERENCES:

Mr. Jayesh Anirudhan+97155 558 6502

Mr. Achraf Zouaoui+97155 800 6766