syllabus du m2 msi-mitat - univ-tlse3.fr · concevoir et piloter un projet dans un contexte...

PERIODE D’ACCREDITATION : 2016 / 2021

UNIVERSITE PAUL SABATIER

SYLLABUS MASTER

Mention Management des systemes d’information

M2 International Management of Air Transport andTourism

http://www.fsi.univ-tlse3.fr/

2018 / 2019

30 NOVEMBRE 2018

http://www.fsi.univ-tlse3.fr/

SUMMARY OF THE CONTENT

PRESENTATION . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

PRESENTATION OF THE SPECIALTY . . . . . . . . . . . . . . . . . . . . . 3

Speciality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

PRESENTATION OF THE YEAR OF M2 International Management of Air

Transport and Tourism . . . . . . . . . . . . . . . . . . . . . . . . . . 3

CONTACTS SECTION . . . . . . . . . . . . . . . . . . . . . . . . 5

CONTACT INFORMATION CONCERNING THE SPECIALTY . . . . . . . . . . 5

CONTACT INFORMATION CONCERNING THE DISCIPLINE . . . . . . . . . 5

CONTACT INFORMATION FOR THE DEPARTMENT : FSI.LVG-Gestion . . . 5

Table summarizing the modules that make up the training program . 6

LIST OF THE MODULES . . . . . . . . . . . . . . . . . . . . . . 9

GLOSSARY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

GENERAL TERMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

TERMS ASSOCIATED WITH DEGREES . . . . . . . . . . . . . . . . . . . . . 33

TERMS ASSOCIATED WITH TEACHING . . . . . . . . . . . . . . . . . . . . 33

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PRESENTATION

PRESENTATION OF THE SPECIALTY

SPECIALITY

Parcours type : Management de l’Entreprise en Reseau (MER)Mention de rattachement : Management des systemes d’informationMots Cles : Management, Ingenierie de projets, Systemes d’information, Organisations en reseauEtablissement : UNIVERSITE TOULOUSE III PAUL SABATIER

PRESENTATION OF THE YEAR OF M2 INTERNATIONAL MANAGEMENT OF AIRTRANSPORT AND TOURISM

Activites visees par le parcours-type, en complement de celles decrites pour la mention :Ingenierie de projets au sein d’organisations reseaux et transversesAccompagnement et support fonctionnel au deploiement de solutions SI integreesElaboration et mise en œuvre de strategies nationales et internationales pour des organisations reseauxControle et coordination d’organisations en reseauCompetences attestees specifiques au parcours-typeIngenierie de projetsConcevoir et piloter un projet dans un contexte d’entreprise etendue et d’organisation reseauElaborer et mettre en œuvre des mecanismes de controle et de coordination de projets inter-organisationnelsAccompagnement et support fonctionnel au deploiement de solutions SI integreesPiloter la conception de solutions SI adaptees a des besoins utilisateurs/clientsConduire des projets de deploiement de SI au sein de structures reseauxElaboration et mise en œuvre de strategies nationales et internationalesApprehender la complexite manageriale liee a des organisations en reseau dans des contextes nationaux et inter-nationauxIdentifier les differents types de structures organisationnelles des entreprises en reseau national et internationalConcevoir et piloter des strategies de partenariat nationales et internationalesControle et coordination d’organisations en reseauMaitriser et mettre en œuvre des methodes et outils de controles et de pilotage adaptes aux organisations enreseauPrendre en compte et respecter des valeurs societales : environnement et developØpement durable, ethiqueSecteurs d’activites :M. Activites specialisees, scientifiques et techniquesSpecifiquement M70 Activites des sieges sociaux ; conseil de gestion.J. Information et CommunicationSpecifiquement J 62 Programmation, conseil et autres activites informatiquesTypes d’emplois accessibles avec lacertification- Chef de projet en entrepreneuriat, SI ou developpement managerial- Assistant PMO (bureau de projet)- Consultant fonctionnel et organisationnel- Coordonnateur/animateur de reseaux- Controleur de gestionCodes ROME :- H1102 Management et ingenierie d’affaires- M1201 Analyse et ingenierie financiere- M1204 Controle de gestion

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http://recherche-naf.insee.fr/SIRENET_ClassesNaf/62.htm

- M1402 Conseil en organisation et management d’entreprise- M1703 Management et gestion de produit- M1801 Administration de systemes d’information- M1806 Conseil et maıtrise d’ouvrage en systemes d’information

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CONTACTS SECTION

CONTACT INFORMATION CONCERNING THE SPECIALTY

PERSON IN CHARGE OF TEACHING AFFAIRS OF M2 INTERNATIONAL MANAGEMENT OF AIR TRANS-PORT AND TOURISM

NAPOLI JocelyneEmail : [email protected]

SECRETARY OF STUDENT AFFAIRS OF

GHAFFOUR IsabelleEmail : [email protected] Telephone : 0561556934

Universite Paul SabalierU3 - Porte 105118 route de Narbonne31062 TOULOUSE cedex 9

CONTACT INFORMATION CONCERNING THE DISCIPLINE

PERSON IN CHARGE OF THE DISCIPLINE MANAGEMENT DES SYSTEMES D’INFORMATION

ALLARD FrederiqueEmail : [email protected] Telephone : 05 61 55 60 25

CONTACT INFORMATION FOR THE DEPARTMENT : FSI.LVG-GESTION

HEAD OF DEPARTMENT

JEAN-AMANS CaroleEmail :

DEPARTMENT SECRETARY

ANDISSAC PaulineEmail :

5

mailto:[email protected]



mailto:

mailto:

TABLE SUMMARIZING THE MODULES THAT MAKE UP THE TRAINING PROGRAM

page Code Title of the module EC

TS

Man

dat

ory

Op

tion

al

Cou

rs

TD

Pro

jet

Sta

ge

First semesterEIMSI3AM KEYS TO SUCCESS 6 O

10 EIMSI3A1 Tutorial 2411 EIMSI3A2 Professional skills assessement 1612 EIMSI3A3 Information System Management & Organisational Piloting 10 1013 EIMSI3A4 Projects Management 10 10

EIMSI3BM METHODOLOGY AND COMMUNICATION TOOLS 8 O14 EIMSI3B1 English applied to Business Comm. in a Professional Context 4015 EIMSI3B2 Scientific and Technical English in a professional context 4016 EIMSI3B3 TOIEC or other language option 24

EIMSI3CM ECONOMIC AND SOCIAL ENVIRONMENT OF AIR TRANS-PORT AND TOURISM

6 O

17 EIMSI3C1 Economics applied to Air Transport 10 1018 EIMSI3C2 Economics applied to Tourism 10 1019 EIMSI3C3 Personal Internship Preparation 7 7

EIMSI3DM RESEARCH & PROJECTS (EDUCATION- RESEARCH- AC-TION)

4 O

20 EIMSI3D1 Research Design 6 621 EIMSI3D2 Training-action : presentation & coordination 3022 EIMSI3D3 Real Operational Projects 150

23 EIMSI3EM IN-DEPTH DISCIPLINARY RESEARCH 3 F 20

EIMSI3FM AIR TRANSPORT AND TOURISM : STRATEGY AND DE-VELOPMENT

6 O

24 EIMSI3F1 Securite et suete du transport aerien 10 1025 EIMSI3F2 Airport Management 10 1026 EIMSI3F3 Air Transport and Tourism Regulations 10 10

Second semesterEIMSI4GM ENVIRONMENT, CULTURE & HERITAGE 9 O

27 EIMSI4G1 Gestion des sites du patrimoine mondial (WHS) 10 10

6

page Code Title of the module EC

TS

Man

dat

ory

Op

tion

al

Cou

rs

TD

Pro

jet

Sta

ge

28 EIMSI4G2 Airlines Management and Marketing 10 1029 EIMSI4G3 World Heritage Sites : Environnement and culture (WHS) 10 10

EIMSI4HM PROFESSIONAL INTERNSHIP 21 OChoose 1 module among the following 3 modules :

30 EIMSI4H1 Internship in a Company 331 EIMSI4H2 Research Paper 15032 EIMSI4H3 Internship as Student-Self Manager 3

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LIST OF THE MODULES

9

UE KEYS TO SUCCESS 6 ECTS 1st semester

Sous UE Tutorial

EIMSI3A1 TD : 24h

TEACHER IN CHARGE OF THE MODULE


LEARNING GOALS

Master the prerequisites in the 3 core fields of the course (namely : international communication, professionali-zation process and management) to use them professionally in the sectors of air transport and tourism.

SUMMARY OF THE CONTENT

Customised sessions : speaking in public and language remedial

10



Sous UE Professional skills assessement

EIMSI3A2 TD : 16h



LEARNING GOALS

The PEC system (Portefeuille d’Experience et de Competence) professionally guides the students by enhancingtheir skills and training and organising their internship and job search.

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Sous UE Information System Management & Organisational Piloting

EIMSI3A3 Cours : 10h , TD : 10h




LEARNING GOALS

What is at stake and what are the guidelines in a company’s information systems, how to manage them via theroll-out of new technologies.

12




Sous UE Projects Management

EIMSI3A4 Cours : 10h , TD : 10h




LEARNING GOALS

Through case studies, this course aims at showing the operational and strategic principles of project manage-ments.

13



UE METHODOLOGY AND COMMUNICATIONTOOLS

8 ECTS 1st semester

Sous UE English applied to Business Comm. in a Professional Context

EIMSI3B1 TD : 40h



LEARNING GOALS

Rules and uses of English in a professional context : Academic research or job search or operational preparations.Case studies, presentations, conferences on current professional topics with experts in the field of tourism and airtransport management. Practical applications within a professional context.

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8 ECTS 1st semester

Sous UE Scientific and Technical English in a professional context

EIMSI3B2 TD : 40h



LEARNING GOALS

Practical scientific and technical English : analyses of current economic topics within a professional context.Summary of documents, oral presentations. Assorted supporting materials : articles, audio, documents, video,multimedia, etc.

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8 ECTS 1st semester

Sous UE TOIEC or other language option

EIMSI3B3 TD : 24h



LEARNING GOALS

Learning or improving a second foreign language depending on the country of origin (French, German, Spa-nish)

16


UE ECONOMIC AND SOCIAL ENVIRONMENT OFAIR TRANSPORT AND TOURISM

6 ECTS 1st semester

Sous UE Economics applied to Air Transport

EIMSI3C1 Cours : 10h , TD : 10h


FRANCIUS DarnelEmail : [email protected]

LEARNING GOALS

Present economic issues within air transport and international tourism, emphasizing the economic choices thatcompanies face and how to carry them out.

17



6 ECTS 1st semester

Sous UE Economics applied to Tourism



GUY Jean-LouisEmail : [email protected]

LEARNING GOALS

Who are the key stakeholders ? Companies, airports, aerial navigation...Economics and development of international air transport.

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6 ECTS 1st semester

Sous UE Personal Internship Preparation




LEARNING GOALS

Improve personal skills

19


UE RESEARCH & PROJECTS (EDUCATION-RESEARCH- ACTION)

4 ECTS 1st semester

Sous UE Research Design

EIMSI3D1 Cours : 6h , TD : 6h



LEARNING GOALS

learn how to design and implement a scientific research scheme or a professional engineering project within theallotted time

20



4 ECTS 1st semester

Sous UE Training-action : presentation & coordination

EIMSI3D2 TD : 30h



LEARNING GOALS

Project follow-up and feedback.

21



4 ECTS 1st semester

Sous UE Real Operational Projects

EIMSI3D3 Projet : 150h



LEARNING GOALS

A team operational project for an organisation or a research laboratory.

22


UE IN-DEPTH DISCIPLINARY RESEARCH 3 ECTS 1st semester

EIMSI3EM TD : 20h


MOTTAY DidierEmail : [email protected] Telephone : 05 61 55 64 14

23


UE AIR TRANSPORT AND TOURISM : STRA-TEGY AND DEVELOPMENT

6 ECTS 1st semester

Sous UE Securite et suete du transport aerien

EIMSI3F1 Cours : 10h , TD : 10h

LEARNING GOALS

Liberalization of air traffic and globalization : global consequences in terms of security, continual progress. Casestudies.

24


6 ECTS 1st semester

Sous UE Airport Management



DISSET PatrickEmail : [email protected]

LEARNING GOALS

International and European civil aviation law, airport administrative and legal management.

25



6 ECTS 1st semester

Sous UE Air Transport and Tourism Regulations



PAPON NorbertEmail : [email protected]

LEARNING GOALS

Transportation Security guidelines. Passenger support. Special procedures. Intelligence-driven strategy designedto improve both security and passenger experience.

26


UE ENVIRONMENT, CULTURE & HERITAGE 9 ECTS 2nd semester

Sous UE Gestion des sites du patrimoine mondial (WHS)

EIMSI4G1 Cours : 10h , TD : 10h

LEARNING GOALS

Monitoring WH sites around the world.

27


Sous UE Airlines Management and Marketing


LEARNING GOALS

Marketing and financial management of airlines : Special features of Ølow costØ airlines ; global alliances, airtransport distribution, commercial policies and marketing practices according to domestic, regional, or foreigncompanies. Managing World Heritage Sites : identifying needs for capacity building for WHS conservation andmanagement activities.

28


Sous UE World Heritage Sites : Environnement and culture (WHS)




LEARNING GOALS

.To learn to Ømanage marketsØ by acquiring basic knowledge and studying the tools and specific practices of airtransport.To become aware of strategic issues linked to sales, marketing and quality standards.To have a general outlook on the exploitation of airports and service quality in airports and on their strategies,issues and perspectives.Practical case studies : Heritage conservation and management activities. Human factors and aerial security,certification, software programs, procedures, maintenance, continual training.

29


UE PROFESSIONAL INTERNSHIP 21 ECTS 2nd semester

Sous UE Internship in a Company

EIMSI4H1 Stage : 3 mois minimum



LEARNING GOALS

Carry out a 4-month mission within a company or organization and be able to comply with the local rules andregulations and to draw up a formal internship report.

30



Sous UE Research Paper

EIMSI4H2 Projet : 150h



LEARNING GOALS

Research students have to engage in research seminars, scientific investigation and have to draw up a researchreport.

31



Sous UE Internship as Student-Self Manager

EIMSI4H3 Stage : 3 mois minimum




LEARNING GOALS

Their main concern will be to set up their own company and reach the objectives fixed beforehand.

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GLOSSARY

GENERAL TERMS

DEPARTMENT

The departments are teaching structures within components (or faculties). They group together teachers lecturingin one or more disciplines.

MODULE

A semester is structured into modules that may be mandatory, elective (when there is a choice) or optional(extra). A module corresponds to a coherent teaching unit whose sucessful completion leads to the award ofECTS credits.

ECTS: EUROPEAN CREDITS TRANSFER SYSTEM

The ECTS is a common unit of measure of undergraduate and postgraduate university courses within Europe,created in 1989. Each validated module is thus assigned a certain number of of ECTS (30 per teaching semester).The number of ECTS depends on the total workload (lectures, tutorials, practicals, etc.) including individual work.The ECTS system aims to facilitate student mobility as well as the recognition of degrees throughout Europe.

TERMS ASSOCIATED WITH DEGREES

Degrees have associated domains, disciplines and specialities.

DOMAIN

The domain corresponds to a set of degrees from the same scientific or professional field. Most of our degreescorrespond to the domain Science, Technology and Health.

DISCIPLINE

The discipline corresponds to a branch of knowledge. Most of the time a discipline consists of several specialities.

SPECIALITY

The speciality constitutes a particular thematic orientation of a discipline chosen by a student and organised asa specific trajectory with specialised modules.

TERMS ASSOCIATED WITH TEACHING

LECTURES

Lectures given to a large group of students (for instance all students of the same year group) in lecture theatres.Apart from the presence of a large number of students, lectures are characterized by the fact they are given by ateacher who defines the structure and the teaching method. Although its content is the result of a collaborationbetween the teacher and the rest of the educational team, each lecture reflects the view of the teacher giving it.

TD : TUTORIALS

Tutorials are work sessions in smaller groups (from 25 to 40 students depending on the department) led by ateacher. They illustrate the lectures and allow students to explore the topics deeper.

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TP : PRACTICALS

Teaching methods allowing the students to acquire hands-on experience concerning the knowledge learned duringlectures and tutorials, achieved through experiments. Practical classes are composed of 16 to 20 students. Somepracticals may be partially supervised or unsupervised. On the other hand, certain practicals, for safety reasons,need to be closely supervised (up to one teacher for four students).

PROJECT

A project involves putting into practice in an autonomous or semi-autonomous way knowledge acquired by thestudent at the university. It allows the verification of the acquisition of competences.

FIELD CLASS

Field classes are a supervised teaching method consisting of putting into practice knowledge acquired outside ofthe university.

INTERNSHIPS

Internships are opportunities enabling students to enrich their education with hands-on experience and to applylessons learned in the classroom to professional settings, either in industry or in research laboratories. Internshipsare strongly regulated and the law requires, in particular, a formal internship convention established between thestudent, the hosting structure and the university.

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