system monitoring & performance analyzer

INFOCOM

Reforming Trends and Techniques!

Ameya Infocom Pvt. ltd. E: [email protected] w:www.ameyainfocom.in

Ameya Infocom Pvt. Ltd.Ameya Infocom Pvt. Ltd.

INFOCOM


Ameya Infocom Pvt. ltd. E: [email protected] w: www.ameyainfocom.in

Person goes to ATM to withdraw some cash

But fails to withdraw money from ATM

INFOCOM



Probable Causes:

1.ATM Out Of Cash.

2.ATM not working.

3.ATM is offline due to connectivity.

4.Software hang and require boot

up.

5.Hardware Failure

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Simple Question is:

When and How soon

the Management

comes to know about

the problem?

INFOCOM



Business ImpactBusiness Impact

1. Loss in revenue.

2. Higher Down time of services.

3. Loss of Customer Satisfaction

4. Migration of Customers

5. Insufficient Data Management

INFOCOM



INFOCOM



Key FeaturesKey Features

• Real Time Business and Operations Monitoring

• Ultra Visualizer for Real Time Data

• Critical Knowledge Points (CKPs)

• Report Server

• Ad-hoc Reports

INFOCOM



Solution OverviewSolution Overview

• Fact based decision making based on Real-Time ATM Data

• Designed for all type of ATM Business Requirements

• Pre- loaded with more than 40 Dashboards, Views and Reports

• Ad-hoc Reports

• ATM Market Risk Analysis

• Fully Interactive Business and Highly Secure Operations Models

• Critical Knowledge Points (CKPs) for ATM Business Decisions

• History based Trend-Analysis

INFOCOM



Key BenefitsKey Benefits• Vendor Management:

• Business rules for SLA management based real time, accurate, precise and concrete information.

• Increase ATM uptime:• Operation/Business dashboard provide real time status of ATMs

status to provide pro-active actions.

• Boost ATM Availability:• Take automatic actions in certain scenarios to resolve the problem

which leads increase the ATM Availability.

• Reduce Cash out:• Special dashboards showing ATM's cash status with zero, low or

full currency status.• ATM status by 5-10 last replenishment and their time.

INFOCOM



Key BenefitsKey Benefits

ATM profitability:• Generate ATM profitability reports based on branch, region and city

etc. to find out most and least profitable ATMs.

CKPs (Critical Knowledge Points):• Our Bank's customer using other Banks ATM and type of transactions

doing.• Similarly, customers of other bank who are using our Bank's ATMs.• Banks, which are denying the transaction of customers on our Bank

ATM etc.• Most n Least profitable ATMs by location, region, branch, city,

vendor.

INFOCOM



Featured DemoFeatured Demo

• Real Time Operations Monitoring

• Pre- Loaded Views for Operations Team

• Out of Box Reports for Business and Operations Team

• Ultra Visualizer for Business and Operations

INFOCOM




Out of Service Terminals with Currency Details

INFOCOM




Terminal Availability Percentage Report for all Terminals

INFOCOM




Terminal Cash Position Report

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Overall ATM Monitoring Dashboard

INFOCOM




ATM Transaction Statistics

INFOCOM



system monitoring & performance analyzer

Economy & Finance

ameya infocom

infocom reforming trends

atm status

bank atm

atm uptime

atm profitability reports

realtime atm data

boost atm availability