T he future of the industry is taking centre stage at our next Retail Banking Summit in Asia on 8-9 November 2017 in Singapore. This is

a third edition of the Summit that has now become a not-to-miss annual gathering for Asian bankers.

WHAT WILL WE DISCUSS? The need for the shift from ego-systems to eco-systems: Open Banking

The role of digital transformation in SME Banking: SME, credit scoring, credit risk management, credit bureau

Revamping the value proposition of wealth managers: Private banking, wealth management

Digital wallet - added-value services beyond basic payment: mobile money, payment gateways

The secrets to end-to-end digital onboarding and customer acquisition Bridging the capabilities gap in digital with

customer self-service, bots and analytic engines How new technologies are making their way in the

industry: artificial intelligence, blockchain, speech recognition, and augmented reality

This premier event is exclusive for Efma members and free of charge. Each member institution is allocated up to 5 seats for their senior executives to join the event. The Summit will take a look at how pioneering banks accross Asia Pacific are embracing the latest technology advances to make positive changes to the way they run their businesses.

ATTENDEES107

24

SPEAKERS

98%OF THE RESPONDENTS

FROM LAST YEAR’S EVENT RECOMMEND THIS EVENT

TO A COLLEAGUE

SINGAPORE

Get a feel of what to expect in 2017, with the info from last year’s event:

CO-HOSTING FINANCIAL INSTITUTION:

RETAIL BANKING SUMMIT IN ASIA

Singapore 8-9 NOVEMBER

#EfmaAsia17

8-9 NOVEMBER

2017

RETAIL BANKING SUMMIT IN ASIA SPEAKERSwww.efma.com/asia17

WHO IS SPEAKING AT THE EVENT?

Vincent BastidChief Executive Of�cerEfmaFrance

Sandeep LalHead of Digital, Consumer BankingGroup DBS Bank SingaporeSingapore

Deniz GüvenManaging Director, Global Head,Design and Client ExperienceStandard Chartered BankSingapore

Paul CobbanChief Data & TransformationOf�cer DBS BankSingapore

Joël KornreichGroup CEOAlliance Bank Malaysia Berhad

Sumit DuttaChief Executive Of�cerPT Bank HSBCIndonesia

Subroto SomEVP and Group Head of RetailBanking GroupMashreq BankUAE

Neal CrossChief Innovation Of�cer andChief Technology Of�cerDBS BankSingapore

Pak Indra UtoyoManaging DirectorBank RakyatIndonesia

Kanagasabapathy SurendranManaging Director& Head Digital BankingCIMBMalaysia

Deepak SharmaChief Digital Of�cerKotak Mahindra BankIndia

Gürhan ÇamPresident & General Secretary ofInnovation Committee (Co-Mission)DenizBankTurkey

Jayash PatelHead of Liv. Digital BankEmirates NBDUAE

M. Mudassar AqilChief Executive Of�cerFINCAPakistan

8-9 NOVEMBER

2017

RETAIL BANKING SUMMIT IN ASIA SPEAKERSwww.efma.com/asia17

Makoto ShibataPrincipal Analyst & Head of GlobalInnovation Team, Digital InnovationDivision Bank of Tokyo-Mitsubishi UFJJapan

Amran Bin HassanHead of InnovationMaybankMalaysia Berhad

Kees-Jan KoppenaalRegional Sales DirectorAsia Paci�c BackbaseSingapore

Christian RolandHead of TransformationFEVP TransformationSiam Commercial BankThailand

Daisuke OgawaDigital StrategistMizuho Financial GroupJapan

Rohit GargSenior Vice President, Head ofBusiness Banking - MENA RegionMashreq BankUAE

Kazuya SakakibaraExecutive Of�cerIT Strategy/Product DevelopmentJibun BankJapan

John BerryUK Regional ManagerEfmaUnited Kingdom

Supaneewan ChutrakulFirst Senior Vice PresidentRetail Business DivisionKasikornbank Thailand

Humphrey LaubscherSenior Product ManagerEmerging ProductsAustralia PostAustralia

WHAT DELEGATES THOUGHT OF LAST YEAR’S EVENT?

It is valuable and good opportunity to learn and share knowledge experience among the banks and �nancial Industry.

Sutavadee Thongsiri, Team Executive,Information System Examination Dpt, Supervision Group, Bank of Thailand, Thailand

Wide range of topics and case studies from different regions, relevant to current market situations. Overall good.

Jiralug Vilainatre, VP of StrategicBranding and Advertising Division, Krungsri, Thailand

Coffee break and networking14.35

Our new hero: the man with no money Standard Chartered in digital A day without money New business models for connected customers

Deniz Guven Managing Director, Global Head, Design and Client ExperienceStandard Chartered Bank Singapore

13.25

The art of changing: from within and from outside Why we are doing it? What we are doing? How we are doing it?

Amran Bin Hassan Head of InnovationMaybank Berhad Malaysia

15.05

Speech by DBS Bank

Sandeep Lal Head of Digital, Consumer Banking GroupDBS Bank Singapore

13.50

Dialogue session

Deniz Guven Managing Director, Global Head, Design and Client ExperienceStandard Chartered Bank Singapore

Sandeep Lal Head of Digital, Consumer Banking GroupDBS Bank Singapore

14.15

Digital transformation: how can banks in Asia achieve it?

Pre conference lunch and networking11.30

Global trends in innovation by Efma

Vincent Bastid Chief Executive Of�cer Efma

13.00

Global trends in banking innovation

RETAIL BANKING SUMMIT IN ASIA PROGRAMMEwww.efma.com/asia17

8NOVEMBER

2017

Omnichannel strategies and sales through digital channels: perspectives for Asia

Digital transformation: the where, what and how Where: digital vision and strategy What: customer engagement and journeys How: the “hard and the soft” – technology and culture

Christian Roland Head of Transformation - FEVP TransformationSiam Commercial Bank Thailand

15.30

Dialogue session

Amran Bin Hassan Head of InnovationMaybank Berhad Malaysia

Kees-Jan Koppenaal Regional Sales Director Asia Paci�cBackbase Netherlands

Christian Roland Head of Transformation - FEVP TransformationSiam Commercial Bank Thailand

16.20

Speech by Backbase

Kees-Jan Koppenaal Regional Sales Director Asia Paci�cBackbase Netherlands

15.55

Digital Sales Enablement Program

Kanagasabapathy Surendran Managing Director & Head Digital BankingCIMB Malaysia

16.40

Speech by Mashreq Bank

Subroto Som EVP and Group Head of Retail Banking GroupMashreq Bank UAE

17.05

Dialogue session

Subroto Som EVP and Group Head of Retail Banking GroupMashreq Bank UAE

Kanagasabapathy Surendran Managing Director & Head Digital BankingCIMB Malaysia

17.30

RETAIL BANKING SUMMIT IN ASIA PROGRAMMEwww.efma.com/asia17

8NOVEMBER

2017

End of Day 118.10

RETAIL BANKING SUMMIT IN ASIA PROGRAMMEwww.efma.com/asia17

9NOVEMBER

2017

Big data, analytics and generating new revenue streams: what is the way forward for Asian banks?

Rome wasn’t built in a day: Successful big data transformations don’t happen overnight How can they start their transformation programme? What do they need to be mindful of? Is focusing entirely on the data they have the answer?

Paul Cobban Chief Data & Transformation Of�cerDBS Bank Singapore

9.00

Speech by PT Bank HSBC Indonesia

Sumit Dutta Chief Executive Of�cerPT Bank HSBC Indonesia

9.25

Leveraging data, analytics and digital capabilities to build new age banking Go to market strategy for acquiring new customers- learning from 811, India’s first and most successful downloadable bank account Integrating customer experience, engagement and cross sell journey in omni-channel world Path to new revenue pool, profitability, growth and managing risk

Deepak Sharma Chief Digital Of�cerKotak Mahindra Bank India

9.50

Welcome coffee and networking08.30

Dialogue session

Paul Cobban Chief Data & Transformation Of�cerDBS Bank Singapore

Deepak Sharma Chief Digital Of�cerKotak Mahindra Bank India

Sumit Dutta Chief Executive Of�cerPT Bank HSBC Indonesia

10.15

Coffee break and networking10.45

RETAIL BANKING SUMMIT IN ASIA PROGRAMMEwww.efma.com/asia17

9NOVEMBER

2017

Digital transformation of SME Banking business: lessons to be learnt by Asia

Using customer-centric innovation to deliver fast, simple and responsive solutions Alliance Bank’s journey in using innovation to deliver fast, simple and responsive solutions that are aligned to our customers’ best interests

Joël Kornreich Group CEOAlliance Bank Malaysia Berhad

11.15

The SME future platform

Supaneewan Chutrakul First Senior Vice President - Retail Business DivisionKasikornbank Thailand

11.40

Speech by Mashreq Bank

Rohit Garg Senior Vice President, Head of Business Banking - MENA RegionMashreq Bank UAE

12.05

Dialogue session

Supaneewan Chutrakul First Senior Vice President - Retail Business DivisionKasikornbank Thailand

Rohit Garg Senior Vice President, Head of Business Banking - MENA RegionMashreq Bank UAE

Joël Kornreich Group CEOAlliance Bank Malaysia Berhad

12.30

Lunch and networking13.00

Fintechs, APIs and the new world of open banking: How to do it right?

Case Study on building a new Corporate Innovation Lab inside Top 4 Australian Bank- Lessons learnt from setting the wrong corporate innovation metrics and how to set the right ones- Lessons learnt from implementing innovation frameworks but hiring the wrong people to implement it- Lean startup, design thinking and agile software development to work in a low cost but high learn environment

Humphrey Laubscher Senior Product Manager Emerging ProductsAustralia Post Australia

14.00

RETAIL BANKING SUMMIT IN ASIA PROGRAMMEwww.efma.com/asia17

9NOVEMBER

2017

Discovering and targeting new customer segments

Innovation with MUFG Open innovation by MUFG FX rate prediction with AI Other Jibun Bank cases

Kazuya Sakakibara Executive Of�cer , IT Strategy/Product DevelopmentJibun Bank Japan

Makoto Shibata Principal Analyst & Head of Global Innovation Team, Digital Innovation DivisionBank of Tokyo-Mitsubishi UFJ Japan

From preference to passion for banking - building a lifestyle digital bank -Liv. Who the customer is over what they have Building ecosystem banking Challenging from within

Jayash Patel Head of Liv. Digital BankEmirates NBD UAE

14.25

15.20

Dialogue session

Humphrey Laubscher Senior Product Manager Emerging ProductsAustralia Post Australia

Jayash Patel Head of Liv. Digital BankEmirates NBD UAE

14.50

Digitalize BRI core in micro & consumer business Empowering Account Officer (Mantri) / Micro Loan Officer Customer Centric Approach by Simplifying & Re-Engineering Business Process in Loan Processing. Integrating Partner Ecosystem.

Pak Indra Utoyo Managing DirectorBank Rakyat Indonesia

SimSim: a radical new design for the 21st Century Free payments are the catalyst to fundamentally change how we consume financial services Platform design with a social hook for viral effect Incumbent banks are at an inherent disadvantage due to their vested interests in the status quo

M. Mudassar Aqil Chief Executive Of�cerFINCA Pakistan

16.10

15.45

New species DigiSapiens: some hints from DenizBank* for reaching them! DigiSapien FinTech banking IoT banking Ecosystem banking DenizBank innovation culture

Gürhan Çam President & General Secretary of Innovation Committee (Co-Mission)DenizBank Turkey

17.30

End of conference18.30

Dialogue session

Gürhan Çam President & General Secretary of Innovation Committee (Co-Mission)DenizBank Turkey

Daisuke Ogawa Digital StrategistMizuho Financial Group Japan

Neal Cross Chief Innovation Of�cer and Chief Technology Of�cerDBS Bank Singapore

17.55

RETAIL BANKING SUMMIT IN ASIA PROGRAMMEwww.efma.com/asia17

9NOVEMBER

2017

Dialogue session

M. Mudassar Aqil Chief Executive Of�cerFINCA Pakistan

Makoto Shibata Principal Analyst & Head of Global Innovation Team, Digital Innovation DivisionBank of Tokyo-Mitsubishi UFJ Japan

Pak Indra Utoyo Managing DirectorBank Rakyat Indonesia

16.35

Artificial intelligence, robotics and machine learning: what is in for banks in Asia?

Mizuho and Japan's overall approach to blockchain/DLT Our notable blockchain/DLT cases especially collaboration with our corporate customers Visions and next step for integrating blockchain/DLT into actual business

Daisuke Ogawa Digital StrategistMizuho Financial Group Japan

17.05

8-9 NOVEMBER

2017

DATESRetail Banking Summit in Asia 2017 will begin at noon on Wednesday 8 November 2017 and will end on Thursday 9 November 2017 around 17.00.

LANGUAGES All sessions will be held in English ACCOMMODATIONEach participant must pay the cost of his or heraccommodation directly to the hotel beforedeparture.

LOCATION Day 1 at Grand Copthorne Waterfront hotel392 Havelock RoadSingapore 169663

Day 2 at DBS Bank12 Marina Boulevard Marina Bay Financial CentreTower 3Singapore 018982

REGISTRATION The registration covers participation in the Summit, documents, lunches and coffee breaks. Since our places are limited, we would seek your co-operation in letting us know at least one month in advance if you are cancelling your participation.

DATE SIGNATURE

REGISTRATION FEE

Efma l 10 Boulevard Haussmann l 75009 Paris l France l Tel: + 33 1 47 42 52 72 l Fax: + 33 1 47 42 56 76 l www.efma.com APE: 8230Z l VAT ID: FR 38 313 062 788 l Efma sarl company with registered capital of EUR 15,000 l RC Paris 313 062 788In accordance with Article 27 of the law on the processing of personal data of 6.1.78, the information which you are requested to provide is necessary to enable us to process your registration and is intended for Efma’s services. You may access this information and request that it be rectified if necessary.

FREE for Efma members Note that each Efma member has been allocated up to 5 free passes

Please send this registration form by email at registration@efma.com or fax +33 1 47 42 56 76

ATTENDEE’S INFORMATION

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PRACTICAL INFORMATION

All registrations are strictly individual.

FREE FOR EFMA MEMBERS

FREE & RESERVED FOR EFMA MEMBERS Want to become an Efma member & attend free of

charge? Contact wailing@efma.com

RETAIL BANKING SUMMIT IN ASIA REGISTRATION FORMwww.efma.com/asia17