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I Town of Whitby · BUDGET HIGHLIGHTS

CAO'S MESSAGE 2TOWN COUNCIL 3COUNCIL’S GOALS 4COMMUNITY SNAPSHOT 5KEY ACCOMPLISHMENTS AND SUCCESSES 62019 PRIORITIES 12FINANCIAL HIGHLIGHTS 18

TABLE OF CONTENTS

Town of Whitby · BUDGET HIGHLIGHTS I PAGE 2

On behalf of the Town of Whitby, I am pleased to present this report developed alongside our 2019 Budget

As you read this report, it will become readily apparent that Whitby is an active, connected and vibrant community that continues to undergo positive transformation I invite you to learn more about the exciting projects and initiatives we’ve recently completed or currently have underway

To name a few, in 2018, we grew and enhanced our special events, which now includes ‘Open Streets’ – an event that gets people active and opens the streets to people and closes them to cars A number of new multi-use paths were built and parks redeveloped to provide outdoor, welcoming spaces for residents to enjoy We also continued work on the revitalization of our two historic downtowns

Through the Office of the Town Clerk and the support of more than 250 election officials, we successfully delivered the 2018 Whitby Election Also in 2018, we completed our largest infrastructure project to date with Rossland Road and West Whitby These are in addition to the number of foundational investments we are making to improve our technology and customer service

In 2019, we will build on the momentum created last year, with a continued focus on maintaining our infrastructure, improving our customer service, enhancing the Town’s walkability and building Whitby as a destination We will also continue to focus on local jobs and service excellence and to raise the bar on how we do business and engage residents Together, these efforts will help us deliver on Council’s 2018 to 2022 Goals (see page 4) and continue to realize the full potential of our community

I would like to thank Council, staff, our residents, volunteers, committees and community organizations for all they do to better our Town People are what drive and make a positive difference within a community – I look forward to working together to keep Whitby a place we are all proud of

MATT GASKELL Chief Administrative Officer

SENIOR LEADERSHIP TEAM

Matt Gaskell, Chief Administrative OfficerKen Nix, Commissioner, Corporate Services and TreasurerPeter LeBel, Commissioner, Community and Marketing ServicesRoger Saunders, Commissioner, Planning and DevelopmentSuzanne Beale, Commissioner, Public Works

Warren Mar, Commissioner, Legal and By-Law Services and Town SolicitorDave Speed, Fire ChiefCarlene Siopis, Manager, Corporate Communications Chris Harris, Town ClerkJackie Long, Head of Human ResourcesRhonda Jessup, Chief Executive Officer, Whitby Public Library

CAO’S MESSAGE


TOWN COUNCIL

Mayor

DON MITCHELL 905 430 4300 x2203mayor@whitby ca

As a result of the Regional composition review, Whitby gained one additional seat bringing Town Council to nine members.

Regional Councillors

ELIZABETH ROY 905 706 2001roye@whitby ca

CHRIS LEAHY 905 706 0720leahyc@whitby ca

STEVE YAMADA905 706 1587yamadas@whitby ca

RHONDA MULCAHY905 706 0482mulcahyr@whitby ca

Local Councillors

STEVE LEENorth Ward (1) 905 706 0214lees@whitby ca

DEIDRE NEWMANWest Ward (2)905 706 0413newmand@whitby ca

JOANNE ALEXANDERCentre Ward (3) 905 706 0379alexanderj@whitby ca

MALEEHA SHAHIDEast Ward (4) 905 706 0514shahidm@whitby ca

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COUNCIL’S GOALS

2018 to 2022

1 To build a strong, respectful Council team with a positive shared vision and four-year action plan; to ensure all

municipal affairs are conducted with professionalism and integrity.

2 To enhance the transparency and accessibility of Town Hall and ensure effective public consultation and engagement, including greater opportunities for voter engagement through the municipal election process.

3 To deliver local jobs and prosperity through strategic planning and promotion that builds resilience and economic diversity.

4 To make workplace morale a priority by building a collaborative, inclusive, respectful and creative work environment that engages the abilities of all staff to solve problems, accomplish new things and deliver the best outcomes to residents.

5 To continue the Whitby tradition of responsible financial management and respect for taxpayers; and to understand the importance of affordability and sustainability to a healthy, balanced community.

6 To ensure Whitby is clearly seen by all stakeholders to be business and investment friendly and supportive; and to continuously improve the customer experience and the effectiveness and efficiency of communications, service delivery and approvals.

7 To accelerate the pedestrian focus of our historic downtown cores; to leverage municipal tools and resources to generate downtown supportive investments; to facilitate the continued growth of our Innovation District; and to gain care and control of Baldwin Street through downtown Brooklin.

8 To make our streets and neighbourhoods safer through innovative and best-practice design standards and traffic calming measures that reduce traffic speeds; to increase citizen involvement in building Complete Streets; to effectively manage parking on residential streets and in our downtowns; and to reduce the traffic impact of new developments on existing neighbourhoods.

9 To remain the community of choice for families and become the community of choice for seniors and job creators; and to focus new growth around the principles of strong, walkable and complete neighbourhoods that offer mobility choices.

10 To become the destination of choice for visitors; to realize the economic, cultural and social potential of our downtowns, waterfront, green spaces and major attractions; to support and facilitate new community events

and increase recreational opportunities along our waterfront.

NORTH WARD

1

WEST WARD

2CENTRE WARD

3

EAST WARD

4


COMMUNITY SNAPSHOT


KEY ACCOMPLISHMENTS AND SUCCESSES

Lynde Shores Conservation Area.

A Vibrant and Engaged CommunityExplore and Experience Magazine The Town launched its first “Explore + Experience Whitby” magazine - a free guide to all of the unique things to see and do in the community The first annual edition featured Whitby’s downtowns, waterfront, craft breweries, active transportation network and more The 2019 edition will be available this spring

New Snow Angels ProgramThis new program launched last winter gives residents the opportunity to recognize ‘Snow Angels’ who help to clear the snow and ice off their neighbours’ driveways and/or sidewalks Every Snow Angel receives a special Snow Angel toque and certificate of appreciation from the Town Snow Angels can be nominated by completing a form online or at any Town facility

Champion of Diversity Award In 2018, the Town’s Ethno-cultural and Diversity Advisory Committee (EDAC) was presented a provincial Champion of Diversity Award The award recognized EDAC’s ongoing efforts to promote diversity and inclusion in Whitby

2018 SPECIAL EVENTS

HIGHLIGHTS 50+ Town events 60,000+ attendees 160+ volunteers 890+ volunteer hours

Special Events Volunteer Strategy Each year, more than 160 volunteers give of their time to support the Town’s special events This strategy, approved by Council in fall 2018, aims to improve how the Town attracts, retains, trains and recognizes its event volunteers The strategy and accompanying action plan are expected to launch this spring

2018 Municipal Election On October 22, 2018 residents elected nine Members of Council to office In preparation for the municipal election, staff hired and trained over 250 Election Officials to work at 15 Election Day voting locations The Town offered special voting locations, roving polls and advance vote Whitby’s Inaugural Meeting of Council was held on December 3, 2018



Accountability and Transparency Board and Committee Recruitment In November 2018, the Town launched its call for board and committee volunteers More than 150 volunteers were appointed in January 2019 to support the 15 plus boards and committees that advise Council on matters of importance, including diversity, active transportation, heritage, sustainability and accessibility

Archived Video of Committee and Council MeetingsCouncil meetings have been made more accessible Residents unable to attend a meeting in person or watch the proceedings in real-time can go online at their convenience to view archived videos of the meetings

New Committee Structure Council approved a new committee structure, replacing individual Operations and Planning and Development Committee Meetings with Committee of the Whole Meetings The change introduced dedicated nights for Public Meetings and gives all Members of Council a chance to vote at both Committee of the Whole and Council Meetings

Improving Customer ServiceTown Hall Redevelopment ProjectThis multi-year project is focused on expanding and optimizing the existing Town Hall site into an innovative and sustainable community hub for all As part of the project, last summer select Town services including By-law and Licensing, Engineering, Transportation and Parking, moved to the Town’s new Garden Street Branch Office (at Garden Street and Rossland Road) A number of renovations were also completed at Town Hall, including upgrades to the Council Chambers and office space for staff Work will continue in 2019

Front-line Service DeliveryNew assisted listening devices were made available at the front counters of Town facilities to help improve communication between residents with hearing, learning, speech and/or communication difficulties and Town staff Customer Service Feedback Forms are also available at various Town facilities

Growing Bigger and Better Development in West Whitby Construction was completed on 3 3 kilometres of the new four-lane Des Newman Boulevard, the main north-south road in West Whitby Subdivision construction in West Whitby will continue in 2019 In the coming years, an estimated 27,000 people are expected to call West Whitby home

Guiding Development in Brooklin New Urban Design and Sustainable Development Guidelines for Brooklin were adopted by Council in 2018 The guidelines will help align and prepare for future development in the area They will also help ensure new development is consistent with the Brooklin Community Secondary Plan and growing Brooklin as a complete community

Keeping Stormwater Ponds CleanThe Town undertook two stormwater pond studies and six stormwater pond cleanings with support from provincial and federal grants Together, the projects will help ensure the ponds continue to operate efficiently and allow cleaner water to flow into Whitby’s waterways

Stormwater ponds play an important role in keeping our waterways clean.



Downtown Whitby.

Revitalizing the Downtowns Downtown Whitby Action Plan This multi-year plan to create a more viable, vibrant and pedestrian-friendly downtown is nearly complete A total of 88 per cent (24 of the 27) of the plan’s action items have either been completed or are in progress Action items completed in 2018 included updates to the Town’s Permanent Sign By-law, a green noise barrier at Celebration Square and a new Community Improvement Plan

Downtown Whitby BIA In 2018, the Town signed a Memorandum of Understanding with the Downtown Whitby BIA The BIA launched a number of initiatives and events aimed at revitalizing the downtown and continuing to support local businesses The BIA is made up of approximately 300 businesses who have joined together to oversee the improvement, beautification and maintenance of the Downtown Whitby area

Community Improvement PlanThis new plan, approved by Council in summer 2018, aims to support local businesses and stimulate new investment in Downtown Whitby Through the Community Improvement Plan (CIP), business and property owners can now apply for funding under six financial incentive programs To date, more than $61,000 has been delivered to ten grant recipient businesses in Downtown Whitby resulting in approximately $187,791 in investments

The Four Corners in Downtown Whitby.



An Active Community Park ImprovementsIn addition to completing the renovation of the Log Cabin at Cullen Central Park, three new pickleball courts, two new bocce courts, an outdoor patio and walkways were also added Whitby was the first local municipality in Durham Region to have dedicated pickleball courts In addition, new playground equipment was installed at Carson Park and Country Lane Park A new parkette, Upperview Park, was also constructed

New pickleball courts at Cullen Central Park.

Summer Camp ProgramsIn 2018, approximately 4,000 children participated in the Town’s Summer Camps and Playground Program The Playground Program ran in eight local parks and was made possible by community partners Community Connection, CAPREIT and Canadian Tire Jumpstart

Marina Improvements A number of upgrades were made to the Port Whitby Marina including new accessible benches along the Waterfront Trail, improved Wi-Fi and clubhouse upgrades For the sixth year in a row, the Marina achieved a Clean Marine Diamond rating from Boating Ontario – one of the highest rankings a marina can obtain for following environmental best practices

WHITBY PUBLIC LIBRARY3 Public Library locations295,736 physical items available + millions of digital items1.4 million+ items checked out 700,000+ annual library visits

Whitby Public Library is focused on developing a vibrant library system that launches learning, ignites ideas and inspires imagination.Strategic plan priorities: engage with our community; strive for excellence; and build awareness of our possibilities.

Whitby Public Library Digital ServicesThe Whitby Public Library (WPL) launched Kanopy, an award-winning video streaming service which provides WPL card holders with access to more than 30,000 independent and documentary films Digitization of services is a key focus of the library’s new five-year strategic plan, also completed in 2018

Station Gallery37,000+ Visitors 361 Programs

Lynde House Museum3,000+ annual visitors 100+ events



A Sustainable Community Tracking Our Sustainability EffortsAs part of its commitment to sustainability, in September 2018 the Town released its first Sustainability and Energy Management Progress Report Reports will be issued annually going forward and will provide a snapshot of the Town’s corporate and community sustainability efforts

Residents help to plant a new pollinator garden.

Becoming a Bee CityBuilding on the Town’s current initiatives aimed at conserving and restoring pollinator habitats, the Town joined other Canadian communities and became a Bee City Canada community Last spring, the Town partnered with TD Canada and the community to plant a new naturalized pollinator habitat along Whitby’s waterfront In 2019, a bee hive will be installed at Town Hall

A Waste Diversion LeaderThe Town continues to be a waste diversion leader in Durham Region In addition to regular garbage, yard waste and green bin collection, the Town conducts special collections to help divert materials from disposal The Town’s waste calendar is made available each spring and the Waste Wizard and Waste Buddy Apps are available year round

Emerald Ash Borer Tree ReplacementThe Town has completed its removal of the 7,000 ash trees located on Town property that were affected by the Emerald Ash Borer In 2019, efforts will move towards the preservation of surviving treated ash trees, as well as the continued planting of new trees

Fleet to Trees This new program helps to off-set greenhouse gas emissions from the Town’s fleet For every new vehicle the Town purchases, new trees are planted within Whitby

Energy Savings at McKinney CentreIn early 2018, the Town purchased an electric ice resurfacer (or Zamboni) to replace a natural gas powered machine at McKinney Centre The change resulted in a reduction in annual greenhouse gas emissions, and is expected to generate approximately $7,000 in annual cost savings over the machine’s lifetime

Street Light Conversion to LEDs The retrofitting of the Town’s 10,000 street lights to energy efficient LEDs is now complete Using LED technology improves visibility and safety for pedestrians and drivers, and saves approximately $1 4M per year in energy costs Going forward, all new street lights acquired or installed by the Town will be LEDs In addition, the Town completed LED conversions in the arenas at McKinney Centre

All Town-owned street lights have now been converted to LEDs.



Reducing Local TrafficRossland Road ConstructionThe widening of the 1 5 kilometre stretch of Rossland Road from Lake Ridge Road to McQuay Boulevard was completed in December 2018, making it one of the largest infrastructure projects undertaken in the history of the Town Together with the construction of 3 3 kilometres of the new four-lane Des Newman Boulevard in West Whitby, the project saw more than $60 million invested by all three levels of government in road infrastructure for the area

Municipal511.ca This new online mapping tool provides residents with real-time traffic and road closure information within Whitby and the region Through Municipal511 ca, users can view a map of current and future road construction projects, lane restrictions and road closures – including those related to special events In July 2018, the Town was the first local municipality in Durham Region to launch the new service

Road ImprovementsA number of roads in Whitby received improvements last year, including King Street, James Street and Ontario Street The work included new concrete curb and gutter, sidewalk, pavement structure and stormwater sewers More than 10 road-related resurfacing projects were also completed using funding from the federal gas tax

“ Through road improvements, new path connections and technology we are helping people to move more easily through our community.”

- Mayor Don Mitchell

A Connected CommunityNew CrossridesIn 2018, Whitby got its first crossrides (marked crosswalks for cyclists) At a crossride, cyclists may remain on their bike and ride through the crossing The introduction of crossrides is one way the Town is delivering on its commitment as a Bronze-level Bicycle-Friendly Community

New Paths and TrailsThree new multi-use path and sidewalk connections were completed – a new sidewalk along Baldwin Street; a new multi-use path along the south side of Victoria Street; and, a new multi-use path along Henry Street A new trail within the Hydro Electric Power Corridor connects Nichol Avenue and Dundas Street

A Healthy CommunityMental Health Supports for Whitby FirefightersA new partnership was formed between Whitby Fire and Emergency Services and Wounded Warriors Canada to provide the Town’s firefighters and their families access to new mental health supports

New By-laws for Public SpacesTo help keep Whitby healthy and clean, Council approved two new By-laws: a barbeque ban for Kiwanis Heydenshore Park and Cullen Central Park; and, a smoke-free By-law for parks, trails, and all properties of Town recreation centres, arenas and libraries


2019 PRIORITIES

Enhancing Our Community EngagementCorporate Rebrand The Town’s rebranding project is well underway Further to the completion of phase one (research and engagement) and the initiation of phase two (design) of the Corporate Rebrand Project in 2018, the brand recommendation will be brought forward for Council approval in early 2019

Community Engagement Strategy The Town values community engagement as an important part of how it works Last fall, residents were asked to have their say on the development of the Town’s first Community Engagement Strategy and Action Plan Based on feedback collected from more than 400 residents, the new strategy will launch in 2019 and provide a consistent framework for when, how and why the Town engages with the community

A Welcoming Community Whitby’s First Culture PlanThe Town has initiated the development of its first Culture Plan, with the goal of building Whitby’s arts and culture sector and reinforcing its importance as an economic driver and key ingredient to creating a vibrant community The Plan will be developed in three phases – research, community engagement and strategy development and implementation – and is expected to be brought forward for Council approval in late 2019

Special Events PolicyEach year, the Town hosts eight major events and more than 40 summer programming events and supports more than 200 community events A Special Events Policy will provide a framework and consistent approach for how special events are supported and permitted within the Town The new policy will be brought forward for Council approval in early 2019

“ Community events, like Open Streets, help build civic pride and create a more connected community. We look forward to welcoming residents and visitors to our events this year.”


2019 Special Events The Town delivers more than 50 events every year This year’s special events calendar will include Canada Day, Brooklin Harvest Festival and the second annual Open Streets event All Town-led events will continue to have a pointed focus on inclusivity, active transportation, wayfinding and signage In addition, special efforts will be made to create programming for audiences of all ages and cultural backgrounds

Support for Local Organizations Each year, through the Mayor’s Community Development Fund and the Performing Arts Community Development Fund, the Town is proud to support a number of local organizations that have a positive impact on the community In 2018, the Town provided over $140,000 in grants to more than 35 local community organizations

HIGHLIGHTS1 Community Survey (365 participants)5 Roundtables (45 participants)3 Goals for Engagement1 Framework for Engagement


2019 PRIORITIES

Improved Customer ServiceCommunity SurveyMore than 1,600 residents and businesses took part in the Town’s 2018 Community Survey The biennial survey was conducted to gauge resident satisfaction and included both a telephone and online component Data collected will help inform the Town’s annual budget, business plans and service delivery

2018 COMMUNITY SURVEY HIGHLIGHTS1,616 participants 91% reported quality of life as excellent or good 81% are proud to say they are from Whitby 82% are satisfied or very satisfied with the Town’s customer service

Town Hall RedevelopmentA Municipal Headquarters (Town Hall) Needs Assessment and Master Plan for the Whitby Civic Centre site are now underway Whitby Civic Centre is approximately 13 acres and includes the current Town Hall, Civic Centre Park and the Whitby Civic Recreation Complex Two design concept options for the Centre have been developed for consideration A decision on which design option to continue with and explore further is expected to be made in 2019, following engagement with the community

Whitby Town HallRedevelopment Project

Our Corporate Strategic Plan The new Corporate Strategic Plan will be used alongside Council’s Goals and the Community Survey to guide the Town’s strategic direction and inform the annual budget and work plans The plan will establish a long-term vision for the organization and prioritize the Town’s goals, future investments and service delivery standards

Attracting Top TalentAs part of the Town’s new Corporate Strategic Plan, a People Strategy will be initiated in 2019 to help attract and retain top talent to work for the organization Work will be done to identify policies that support Whitby as a great place to work, and develop new programs and initiatives that are relevant to an increasingly diverse workforce

Corporate IT Strategic PlanThe Town will continue to move forward with the action items and recommendations contained within the Corporate IT Strategic Plan The plan identifies and prioritizes the work required to transform the Town into a municipal leader in customer-centred digital services

Vibrant and Walkable Downtowns Transportation and Pedestrian Safety Action Plan StudyImproving how people move within Downtown Whitby will continue to be a priority This study, initiated in 2017, aims to identify opportunities to make walking, driving and other forms of transportation in the downtown area safe, efficient and connected The results and final action plan will be presented later this year

Fire Hall Site In 2018, Council approved the redevelopment of the one-acre Fire Hall site in Downtown Whitby Construction of the new multi-use development is expected to begin this year


2019 PRIORITIES

Whitby’s new Innovation Accelerator.

Attracting Local Business Investment1855 (Innovation Accelerator)Whitby’s new Innovation Accelerator, “1855”, will officially open in spring 2019 It will serve as a space where entrepreneurs can advance their ideas and create market ready products and services The accelerator will build on the Town’s existing Innovation District, an ecosystem made up of more than a dozen tech and innovation companies

“ Whitby is innovative – and we are committed to growing that innovation to attract new business investment and create local jobs.”


Growing Our Local EconomyWhitby is home to a growing number of world-class entertainment and tourism related businesses In the first half of 2019, construction is anticipated to begin on the new Le Nordik Spa, a development that is expected to generate numerous local jobs and attract more than 150,000 visitors to the Town The new Rec Room Entertainment Centre (Playdium) and Brock Street Brewery’s downtown location are also expected to open in 2019

Serviced Employment Lands Based on a comprehensive review of all employment lands and industrial/office buildings completed in 2018, the Town will continue to revise the Employment Lands Inventory and provide recommendations to Council on how to best support increased serviced employment land supply for non-residential growth

Whitby’s WaterfrontRedevelopment of the Pumphouse As part of the Town’s vision for a publicly accessible, destination waterfront, in 2017, Whitby’s pumphouse (built in 1904) was approved for redevelopment Construction is planned to begin in 2019 and will include an outdoor patio

Whitby Water Supply Plant Expansion An expansion to the Whitby Water Supply Plant on Water Street is being planned and undertaken by the Region of Durham The Town will continue to work with the Region to ensure Whitby’s waterfront is protected and the design of the expansion is optimized, while balancing the water supply capacity needs as the Town continues to grow


2019 PRIORITIES

Rendering of the Operations Centre.

Planning For the FutureOperations Centre ExpansionThe expansion, renovation and upgrade of the Town’s Operations Centre continues to be a priority for the Town In 2018, as part of phase one of the project, a steel frame and structural elements were completed for the second floor addition to the main building In 2019, work will continue on upgrades to the main reception area, accessibility features and interior finishes

Sustainable Development GuidelinesThe Town will create new Sustainable Development Guidelines to help guide future development in the community The guidelines, which will apply to site plan and subdivision applications on private property, aim to incentivize developers to consider sustainability when planning and developing new areas of the community The guidelines are expected to be brought forward for Council approval in late 2019

Town Urban Design GuidelinesWork will continue to create new Urban Design Guidelines for the Town The guidelines will help to ensure that future development aligns with the Town’s vision of Whitby as a vibrant, connected and complete community

Continuing our Age-Friendly CommitmentsAn Age-Friendly CommunityThe new 2019 to 2023 Seniors’ Recreation and Leisure Services Strategy will be finalized and presented to Council for approval this spring The strategy, developed based on feedback from the community, will help guide seniors’ recreation and fitness programming, services and events over the next five years

A Youth Friendly WhitbyWhitby is proud to be a Platinum Level Youth-Friendly Community This spring, a new 2019 to 2023 Recreation and Leisure Services Youth Strategy will be finalized and brought forward to Council for approval The strategy will build on the action items completed in the previous strategy and help identify ways to continue to ensure the needs of Whitby’s youth are proactively being met

Hospice Care Centre of Excellence Construction on a new 10-bed residential hospice and Palliative Care Centre of Excellence in Whitby is expected to begin this year In 2018, the Town donated an approximately 3-acre property (located on the north-east corner of Prince of Wales Drive and Crawforth Street) to Durham Region Hospice for the purpose of creating the new hospice


2019 PRIORITIES

Port Whitby Marina.

Parks and Recreation Brooklin Memorial Park Master PlanA Master Plan for Brooklin Memorial Park will be undertaken in 2019 to ensure the park continues to serve the community well into the future The park is currently home to Luther Vipond Memorial Arena, a softball diamond, playground, tennis courts, skate park features and more Community engagement will be undertaken as a key aspect in the development of the plan The park is expected to undergo redevelopment in 2021

Park ImprovementsConstruction will continue on Jeffery Park and include new accessible playgrounds, a multi-purpose court, splash pad, shade structure and pedestrian bridge The walkways, lighting and tennis courts at Central Park will also be replaced New playground equipment will be installed at Willowbrook and Deverell Parks In addition, a plan and design for a new fully accessible baseball diamond at Willow Park will also be undertaken through funding from Whitby Challenger Baseball

Trail ConnectionsIn 2019, a new trail will be constructed between Manning Road and William Stephenson Drive within the Hydro Electric Power Corridor

Parks and Open Spaces Master PlanThis plan, set to be initiated in 2019, will provide a 10-year vision, goals and strategic direction for Whitby’s more than 120 parks and over 1,200 acres of open space The plan will review and address the current and future needs of Whitby’s parks and open spaces system Community engagement will be undertaken as a key aspect in the development of the plan

A rendering of Jeffery Park.

Kiwanis Heydenshore Park located on Whitby’s waterfront.


2019 PRIORITIES

Cyclists enjoying one of Whitby’s many trails.

Improving Our InfrastructureRossland Road Multi-Use PathIn 2019, the Town will continue to build new multi-use paths, including along sections of Rossland Road These paths, which are partially funded by the Ontario Municipal Commuter Cycling (OMCC) Program, will provide a link for West Whitby residents to access Town facilities and nearby schools

Road Reconstruction and Resurfacing Two major road reconstruction projects will be undertaken near Downtown Whitby on Centre Street South (from Arthur Street to Dunlop Street) and Gilbert Street (from King Street to Byron Street) Improvements will also be made to Garden Street and Coronation Road Work will include new concrete curb and gutter, pavement structure and stormwater sewers, as well as sidewalk replacement

Parking Master Plan The Town’s study of the current and future residential parking needs in Whitby is now complete The final plan, including recommendations to address on-street parking within the community, will be presented to Council in 2019

Active Transportation Plan A new Active Transportation Plan will be brought forward to Council for approval this spring The plan, which was informed by feedback collected from residents, will help to create safer active transportation opportunities, such as walking and cycling, within the community

Brock Street Bridge ReplacementThe Town will continue to coordinate with the Ontario Ministry of Transportation (MTO) on the replacement of the Brock Street bridge over Highway 401 The project, being undertaken the MTO, is now underway and is expected to be complete by late 2020

Legalization of Cannabis Cannabis Retail StoresOn January 21, 2019, the Town of Whitby made the decision to opt-out of having private retail cannabis stores within its municipal boundaries More than 2,600 people provided feedback that helped Whitby Town Council make this decision The Town will continue to work with the Regional Municipality of Durham, Durham Regional Police Services and other area municipalities to address local impacts of the legalization of cannabis


FINANCIAL HIGHLIGHTS

2019 Capital InvestmentsThe financial highlights below provide an overview of the 2019 Capital Investments in community infrastructure

$1.6MFire and Emergency

Services $19.9MRoads and

Stormwater

$1.1MLibraries

$4.1MCommunicationsand Technology

$4.3MActive Transportation$2.5M

Recreation

$4.7MParks

RECREATION CENTRE

$2.1MFacilities

$3.9MOther



Property TaxThe Town is responsible for collecting property taxes on behalf of the Region of Durham and the School Boards

Federal

ProvincialMunicipal

Region of Durham ($2,776)

Town of Whitby ($1,802)School Boards ($743)

5% 1%

Property Tax(Total $5,321)

3%47%

44%

9%

GovernmentTax Dollars*

9%

Government Tax Dollars %Federal 47%

Provincial 44%

Municipal 9%

Total 100%

Property Tax % $Region of Durham 52% $2,776

Town of Whitby 34% $1,802

School Boards 14% $743

Total** 100% $5,321

** Based on the 2018 average assessment value of $437,000 as identified by MPAC Property Notice Assessment (January 1, 2016). Reflects Town’s proposed 2019 Budget, Region of Durham 2.2% guideline and assumed as 0% for the provincial education rate.

*Source: Association of Ontario Municipalities: What's Next Ontario? – Ontario Sustainability Project 2015



Where does the money come from?The Town’s primary funding source is property tax which represents approximately one-third of the total property tax bill Other funding sources include user charges from various recreation programs, licensing fees, funding from other levels of government and investment income

Property Taxes ($93.9M)

User Fees ($25.4M)

Reserve Transfers ($7.2M)[including Gas Tax Revenue]Other Revenues ($6.2M)[Whitby Hydro $4.3M, Other $1.9M] Provincial and Federal Support ($0.2M)

19%

5%

71%

5%

0%

Total $133.0M

Funding Source % $ (Million)Property Tax 71% $93.9M

User Fees 19% $25.4M

Reserve Transfers (including Gas Tax Revenue) 5% $7.2M

Other Revenues (Whitby Hydro $4.3M, Other $1.9M) 5% $6.2M

Provincial and Federal Support 0% $0.2M

Total 100% $133.0M

Note: Values have been rounded to the nearest percentage and dollar amounts.


The Town’s financial statements are audited by Deloitte LLP and available online at whitby.ca or by contacting the Corporate Services Department at [email protected] or 905.430.4300 x2232


Where does the money go?Seventy-six per cent of the property tax dollars received are directed to support day-to-day municipal services (Operating Expenses), including fire services, plowing and maintaining roads, parks and trails, community programs, events and library services Twenty-four per cent of the property tax dollars received are invested in community assets and infrastructure (Capital Expenses), such as facilities, parks, vehicles and equipment, roads, bridges, sidewalks, and stormwater facilities

The chart below shows the services and programs the average Whitby taxpayer’s Town portion of $150 supports each month

$0 $5 $10 $15 $20 $25 $30 $35 $40 $45

Capital Expenses $36Operating Expenses $114

$41.32

$39.64

$28.61

Public Library Services$9.28

Waste Management$6.28

Corporate Governance$5.34

Winter Control$5.14

Community Programs$4.81

Building, Planning & Development Services$3.31

By-Law and Animal Services$2.56

Sustainability, Heritage, Downtowns and Community Development and Economic Development$2.24

Special Events and Community Grants$0.82Station Gallery$0.82

Fire and Emergency Services

Roads, Bridges, Sidewalks

Facilities, Parks and Trails

Based on the 2018 average assessment value of $437,000 as identified by MPAC Property Notice Assessment (January 1, 2016).

http://whitby.ca

mailto:%20treasury%40whitby.ca?subject=


HOW ARE WE DOING?

91% of respondents reported overall quality of life in Whitby – excellent (41%) or good (49%)

COMMUNITYSURVEY2018

82%of residents are satisfied or very satisfied with the overall Town’s customer service

81%are proud to say they are from Whitby

*Source: 2018 Community Survey.

Town Hall575 Rossland Road EastWhitby, ON L1N 2M8905.430.4300

E: [email protected]: whitby.ca/budget

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