tag driven information architecture using sharepoint 2007
DESCRIPTION
This presentation covers ways in which to utilise the tagging features of SharePoint 2007 to create an attractive and easy-to-use intranet portal. The New Zealand Ministry of Transport corporate intranet is used as an example. This intranet won several awards including Microsoft’s Partner Solution of the year award, and was named in Neilson Norman Group’s “Top Ten Intranets of 2008”. A key part of this project was defining the information architecture (IA) for the site, and then designing the site structure around the IA to ensure optimal usability. The second key part of the project was to include community features that would engage intranet users and keep them coming back to the site. This session will cover how the IA and community tools were designed and delivered using MOSS 2007.TRANSCRIPT
Creating a tag driven information architecture using SharePoint
2007COM103
Ari Bakker
Ari Bakker Technical Lead, cScape www.cscape.com [email protected] www.sharepointconfig.com twitter.com/aribakker
Agenda
Project overview Making information findable using
SharePoint 2007 Engaging the user SharePoint 2010 findability
enhancements
New Zealand Ministry of TransportWanted an intranet that would improve the flow of information around the organisation, as well as being engaging and enjoyable to use.
Image Source: James @ NZ
Making things findable
Achievements Won Microsoft New Zealand’s
Partner Solution of the Year, and Business Productivity Solution of the Year awards in 2007
Named in Nielsen Norman Group’s “Top 10 Intranets of 2008”
Goals
Improve information findability to reduce staff time spent looking for information
Support and strengthen the MoT culture and improve staff morale and job satisfaction by having the intranet be a channel for staff interaction
Reduce the amount of email communication between staff by creating a functional and attractive communal space
Making things findableImprove information findability to reduce staff time spent looking for information
Making things findable
Metadata Facets
Text goes here Level 2 text goes here
– Level 3 text goes here• Level 4 text goes here
» Level 5 text goes here
Metadata Facets
Text goes here Level 2 text goes here
– Level 3 text goes here• Level 4 text goes here
» Level 5 text goes here
Metadata magic
Metadata magic
Facets – Site Columns
Content Types
Demo
HOW METADATA MAKES THINGS FINDABLE
Metadata driven navigation, related content and search
Engaging the user
Engaging the user
Survey results
Desktop based alerts
Outcomes
“The redesign results go beyond just general satisfaction—they’re having a positive effect on staff productivity as well.”
“We’ve had overwhelmingly positive feedback from staff and higher uptake of the intranet.”
“The Alerts and Announcements feature helped to reduce the stress on staff of having a build-up of emails—that may or may not be relevant—cluttering their in-boxes.”
SharePoint 2010 Findability Enhancements
Retrieval Metadata driven
navigation Search facets Ratings Tagging Document IDs
Classification Managed Metadata
Service Shared Content Types Location based metadata
defaults The Content Organiser Document Sets
Demo
HOW SHAREPOINT 2010 IMPROVES FINDABLITY
