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Taking Care of Business: Exploring the National Transitional Jobs Network’s New Employer Engagement Toolkit A National Transitional Jobs Network (NTJN) Learning Opportunity #EEToolkit December 15, 2014 1:00 PM to 2:15 PM CST

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Page 1: Taking Care of Business - IssueLabnationalinitiatives.issuelab.org/resources/20472/20472.pdf• Introduction: Today’s speakers, about NTJN, housekeeping, and learning goals. •

Taking Care of Business: Exploring the National Transitional Jobs Network’s New Employer Engagement Toolkit

A National Transitional Jobs Network (NTJN) Learning Opportunity #EEToolkit December 15, 2014 1:00 PM to 2:15 PM CST

Page 2: Taking Care of Business - IssueLabnationalinitiatives.issuelab.org/resources/20472/20472.pdf• Introduction: Today’s speakers, about NTJN, housekeeping, and learning goals. •

This webinar will begin in 15 minutes.

For audio via telephone: Toll: +1 (646) 307-1720

Access Code: 808-682-453

Audio PIN: Shown after joining the webinar

#EEToolkit

Page 3: Taking Care of Business - IssueLabnationalinitiatives.issuelab.org/resources/20472/20472.pdf• Introduction: Today’s speakers, about NTJN, housekeeping, and learning goals. •

#EEToolkit

This webinar will begin in 10 minutes.

For audio via telephone: Toll: +1 (646) 307-1720

Access Code: 808-682-453

Audio PIN: Shown after joining the webinar

Page 4: Taking Care of Business - IssueLabnationalinitiatives.issuelab.org/resources/20472/20472.pdf• Introduction: Today’s speakers, about NTJN, housekeeping, and learning goals. •

This webinar will begin in 5 minutes.

For audio via telephone: Toll: +1 (646) 307-1720

Access Code: 808-682-453

Audio PIN: Shown after joining the webinar

#EEToolkit

Page 5: Taking Care of Business - IssueLabnationalinitiatives.issuelab.org/resources/20472/20472.pdf• Introduction: Today’s speakers, about NTJN, housekeeping, and learning goals. •

This webinar will begin soon.

For audio via telephone: Toll: +1 (646) 307-1720

Access Code: 808-682-453

Audio PIN: Shown after joining the webinar

#EEToolkit

Page 6: Taking Care of Business - IssueLabnationalinitiatives.issuelab.org/resources/20472/20472.pdf• Introduction: Today’s speakers, about NTJN, housekeeping, and learning goals. •

Taking Care of Business: Exploring the National Transitional Jobs Network’s New Employer Engagement Toolkit

A National Transitional Jobs Network (NTJN) Learning Opportunity #EEToolkit December 15, 2014 1:00 PM to 2:15 PM CST

Page 7: Taking Care of Business - IssueLabnationalinitiatives.issuelab.org/resources/20472/20472.pdf• Introduction: Today’s speakers, about NTJN, housekeeping, and learning goals. •

Webinar Overview • Introduction: Today’s speakers, about NTJN, housekeeping, and learning goals. • Employer Engagement Toolkit overview. • Taking Care of Business: Transitional Jobs and Subsidized Employment Programs

Benefit the Business Community. • Putting Research into Action: Employer Engagement Templates • Effective Job Development: Strategies for Working with the Chronically

Unemployed. • Sample Job Description: Business Services Representative (Job Developer). • Employer Engagement: Employer Guide to Transitional Jobs Participant

Development. • Question and Answer session. • Next steps.

#EEToolkit

Page 8: Taking Care of Business - IssueLabnationalinitiatives.issuelab.org/resources/20472/20472.pdf• Introduction: Today’s speakers, about NTJN, housekeeping, and learning goals. •

Today’s Speakers

Caitlin C. Schnur National Initiatives Coordinator Heartland Alliance’s National Initiatives on Poverty & Economic Opportunity

Chris Warland Associate Director for Field Building Heartland Alliance’s National Initiatives on Poverty & Economic Opportunity

#EEToolkit

James Jones B.MORE Initiative Coordinator Heartland Alliance’s National Initiatives on Poverty & Economic Opportunity

Brad Hirn Employment Specialist Growing Home, Inc.

Shannon Warmann Business Solutions Representative II Workforce Solutions for Tarrant County

Page 9: Taking Care of Business - IssueLabnationalinitiatives.issuelab.org/resources/20472/20472.pdf• Introduction: Today’s speakers, about NTJN, housekeeping, and learning goals. •

National Transitional Jobs Network (NTJN) The NTJN is an initiative of Heartland Alliance’s National Initiatives on Poverty & Economic Opportunity. The NTJN is a national coalition dedicated to getting chronically unemployed Americans back to work. We advance effective employment solutions, including Transitional Jobs (TJ), to help individuals with barriers to employment succeed in the workforce. NTJN opens doors to work through: • Field building and technical assistance to TJ programs. • Research and evaluation. • Education and training. • Federal policy advocacy.

#EEToolkit

Page 10: Taking Care of Business - IssueLabnationalinitiatives.issuelab.org/resources/20472/20472.pdf• Introduction: Today’s speakers, about NTJN, housekeeping, and learning goals. •

Housekeeping • Everyone except for the presenter will be muted. • Use the Chat Tool to message NTJN with questions or concerns. • Tweet a question! #EEToolkit • Q & A session will occur at the end of the webinar. • A video recording of this webinar will be available on the NTJN’s website. • The webinar slides (without audio) will also be available on the NTJN’s website.

#EEToolkit

Page 11: Taking Care of Business - IssueLabnationalinitiatives.issuelab.org/resources/20472/20472.pdf• Introduction: Today’s speakers, about NTJN, housekeeping, and learning goals. •

Webinar Objectives and Learning Goals • Become familiar with the Employer Engagement Toolkit and its

components; • Understand how TJ and subsidized employment programs benefit

employers and the business community; • Learn effective messaging to show employers the business value of

partnering with a TJ or subsidized employment program; • Learn about developing and implementing effective job development

strategies; • Understand what’s needed to be a successful job developer; • Learn how employer partners can help make TJ a developmental

experience.

#EEToolkit

Page 12: Taking Care of Business - IssueLabnationalinitiatives.issuelab.org/resources/20472/20472.pdf• Introduction: Today’s speakers, about NTJN, housekeeping, and learning goals. •

Employer Engagement Toolkit Overview

Page 13: Taking Care of Business - IssueLabnationalinitiatives.issuelab.org/resources/20472/20472.pdf• Introduction: Today’s speakers, about NTJN, housekeeping, and learning goals. •

Employer Engagement Toolkit Overview • Find the toolkit online here: http://bit.ly/EEToolkit

• Six research briefs & resources, based on employer survey data and other

relevant research.

• Two videos featuring employer partners who have worked with TJ programs highlighting the benefits of this partnership.

• Links to external resources: • Connecting with Employers & Exploring Occupations • Engaging Employers & Maintaining Positive Employer Relationships • Making the Case for Hiring Individuals with Barriers to Employment • Building Staff Capacity and Skills

#EEToolkit

Page 14: Taking Care of Business - IssueLabnationalinitiatives.issuelab.org/resources/20472/20472.pdf• Introduction: Today’s speakers, about NTJN, housekeeping, and learning goals. •

Taking Care of Business: Transitional Jobs and Subsidized Employment Programs Benefit the Business Community

Find it online: http://bit.ly/11DAbex

Page 15: Taking Care of Business - IssueLabnationalinitiatives.issuelab.org/resources/20472/20472.pdf• Introduction: Today’s speakers, about NTJN, housekeeping, and learning goals. •

Part I: Businesses Benefit When They Offer Employment Opportunities to Workers with Subsidized Wages

Benefit #1: Reduced wage costs, leading to growth and increased capacity. Benefit #2: Improved business performance in key areas such as:

• financial health; • productivity; • customer satisfaction.

Benefit #3: The opportunity to “try out” a prospective employee at reduced cost.

#EEToolkit

Page 16: Taking Care of Business - IssueLabnationalinitiatives.issuelab.org/resources/20472/20472.pdf• Introduction: Today’s speakers, about NTJN, housekeeping, and learning goals. •

Benefit #4: Quality workers with built-in supports to promote workplace success. Benefit #5: Enhance competitive advantage by leveraging a commitment to socially responsible business practices. Benefit #6: Conduct business in an economically stronger community.

Con’t: Businesses Benefit When They Offer Employment Opportunities to Workers with Subsidized Wages

#EEToolkit

Page 17: Taking Care of Business - IssueLabnationalinitiatives.issuelab.org/resources/20472/20472.pdf• Introduction: Today’s speakers, about NTJN, housekeeping, and learning goals. •

Social and Economic Impact of TJ & Subsidized Employment Programs • Stronger families.

• Benefits to children.

• Better-equipped youth.

• Decreased reliance on public benefits.

• Economic independence.

• Reduced recidivism.

• Increased community safety.

• Local economic growth.

#EEToolkit Find it online: http://bit.ly/1xqSnnv

Page 18: Taking Care of Business - IssueLabnationalinitiatives.issuelab.org/resources/20472/20472.pdf• Introduction: Today’s speakers, about NTJN, housekeeping, and learning goals. •

Part II: Businesses Benefit When They Hire Employment Program Graduates into Unsubsidized Positions

Benefit #1: Reduce the costs associated with hiring qualified workers. Benefit #2: Hire people who are work ready and motivated to succeed.

Benefit #3: Leverage job retention services to reduce employee turnover costs.

#EEToolkit

Page 19: Taking Care of Business - IssueLabnationalinitiatives.issuelab.org/resources/20472/20472.pdf• Introduction: Today’s speakers, about NTJN, housekeeping, and learning goals. •

Benefit #4: Save money by taking advantage of the Work Opportunity Tax Credit (WOTC).

Benefit #5: Protection against loss or liability with free federal bonding.

Con’t: Businesses Benefit When They Hire Employment Program Graduates into Unsubsidized Positions

#EEToolkit

Page 20: Taking Care of Business - IssueLabnationalinitiatives.issuelab.org/resources/20472/20472.pdf• Introduction: Today’s speakers, about NTJN, housekeeping, and learning goals. •

Putting Research into Action: Employer Engagement Templates

Page 21: Taking Care of Business - IssueLabnationalinitiatives.issuelab.org/resources/20472/20472.pdf• Introduction: Today’s speakers, about NTJN, housekeeping, and learning goals. •

Employer Engagement Template: “Your Business Benefits When You Offer Job Opportunities to Subsidized Workers.”

Use this as a template for a one-page handout that program providers can develop to give to potential employer partners to help make the business case for offering time-limited job positions to subsidized workers.

#EEToolkit

Find it online: http://bit.ly/11DAoyq

Page 22: Taking Care of Business - IssueLabnationalinitiatives.issuelab.org/resources/20472/20472.pdf• Introduction: Today’s speakers, about NTJN, housekeeping, and learning goals. •

A Closer Look: “Your Business Benefits When You Offer Job Opportunities to Subsidized Workers.”

#EEToolkit

Page 23: Taking Care of Business - IssueLabnationalinitiatives.issuelab.org/resources/20472/20472.pdf• Introduction: Today’s speakers, about NTJN, housekeeping, and learning goals. •

Employer Engagement Template: “Your Business Benefits When You Hire Our Graduates.”

Use this as a template for a one-page handout that program providers can develop to give to employers to help make the business case for offering permanent, unsubsidized jobs to TJ and subsidized employment program graduates.

#EEToolkit

Find it online: http://bit.ly/1uKTiOQ

Page 24: Taking Care of Business - IssueLabnationalinitiatives.issuelab.org/resources/20472/20472.pdf• Introduction: Today’s speakers, about NTJN, housekeeping, and learning goals. •

A Closer Look: “Your Business Benefits When You Hire Our Graduates.”

#EEToolkit

Page 25: Taking Care of Business - IssueLabnationalinitiatives.issuelab.org/resources/20472/20472.pdf• Introduction: Today’s speakers, about NTJN, housekeeping, and learning goals. •

Effective Job Development: Strategies for Working with the Chronically Unemployed

Find it online: http://bit.ly/1uSTqf3

Page 26: Taking Care of Business - IssueLabnationalinitiatives.issuelab.org/resources/20472/20472.pdf• Introduction: Today’s speakers, about NTJN, housekeeping, and learning goals. •

Job Development: TJ Program Planning and Implementation • Provide adequate resources and support for job development. • Hire the right employees for the job.

• Use labor market information to target sectors that fit the populations

served.

• Asses for skills, interests, and work-readiness to make a good match.

• Begin job development on day one.

#EEToolkit

Page 27: Taking Care of Business - IssueLabnationalinitiatives.issuelab.org/resources/20472/20472.pdf• Introduction: Today’s speakers, about NTJN, housekeeping, and learning goals. •

Job Development: Effective Employer Engagement

• Take a “dual customer” approach. • Target the right employers.

• Effectively engage and network to develop long-term employer

relationships.

• Make the “business case” for TJ to employers.

• Continually evaluate job development success.

#EEToolkit

Page 28: Taking Care of Business - IssueLabnationalinitiatives.issuelab.org/resources/20472/20472.pdf• Introduction: Today’s speakers, about NTJN, housekeeping, and learning goals. •

Sample Job Description: Business Services Representative (Job Developer)

Page 29: Taking Care of Business - IssueLabnationalinitiatives.issuelab.org/resources/20472/20472.pdf• Introduction: Today’s speakers, about NTJN, housekeeping, and learning goals. •

Sample Job Description: Business Services Representative (Job Developer)

Use this a template for a job description of a Business Services Representative, also known as a Job Developer. This document describes the role’s duties and responsibilities and the ideal candidate’s qualifications and competencies.

#EEToolkit

Find it online: http://bit.ly/1xQzNUU

Page 30: Taking Care of Business - IssueLabnationalinitiatives.issuelab.org/resources/20472/20472.pdf• Introduction: Today’s speakers, about NTJN, housekeeping, and learning goals. •

Business Services Representative (Job Developer): Key Competencies • Relevant sales experience generating new accounts and

maintaining accounts in both private and public sectors. • Successful track record of relationship building and leveraging

new/existing business relationships to procure additional opportunities.

• Demonstrated ability to research and develop leads, make cold calls, foster innovation, and close deals. Ability to effectively promote and market services to new customers.

#EEToolkit

Page 31: Taking Care of Business - IssueLabnationalinitiatives.issuelab.org/resources/20472/20472.pdf• Introduction: Today’s speakers, about NTJN, housekeeping, and learning goals. •

Employer Engagement: Employer Guide to Transitional Jobs Participant Development

Page 32: Taking Care of Business - IssueLabnationalinitiatives.issuelab.org/resources/20472/20472.pdf• Introduction: Today’s speakers, about NTJN, housekeeping, and learning goals. •

Employer Guide to Transitional Jobs Participant Development

Employer partners play an important role in helping TJ participants develop new skills and prepare for unsubsidized work. This is a one-page handout for employer partners that describes the roles and responsibilities they have in helping subsidized workers develop skills and become more work-ready.

#EEToolkit

Find it online: http://bit.ly/1tgUB2J

Page 33: Taking Care of Business - IssueLabnationalinitiatives.issuelab.org/resources/20472/20472.pdf• Introduction: Today’s speakers, about NTJN, housekeeping, and learning goals. •

How Employers Can Facilitate TJ Participants’ Growth, Development, and Skill Acquisition

• Foster peer support through mentorship. • Be aware of learning opportunities that present themselves in the

course of the workday. • Make disciplinary or corrective actions as constructive as possible-

focus on what to do right next time. • Give frequent, consistent feedback to the participant on quality of

work, areas for improvement, and progress over time. • Hold participants accountable to the same standards as other employees.

#EEToolkit

Page 35: Taking Care of Business - IssueLabnationalinitiatives.issuelab.org/resources/20472/20472.pdf• Introduction: Today’s speakers, about NTJN, housekeeping, and learning goals. •

Question & Answer Session

To Ask a Question: • Use “Questions/Chat Box” or • “Raise Your Hand” or • Tweet at us: #EEToolkit

#EEToolkit

Page 36: Taking Care of Business - IssueLabnationalinitiatives.issuelab.org/resources/20472/20472.pdf• Introduction: Today’s speakers, about NTJN, housekeeping, and learning goals. •

Next Steps • A webinar recording will be available in about one week. • NTJN will email all webinar registrants with a link to the

recording. It will also be available on our website. • The webinar slides (without audio) will also be available

on our website. • To schedule your in-person Employer Engagement

workshop today, contact Chris Warland about availability.

#EEToolkit

Page 37: Taking Care of Business - IssueLabnationalinitiatives.issuelab.org/resources/20472/20472.pdf• Introduction: Today’s speakers, about NTJN, housekeeping, and learning goals. •

Speaker Contacts

Caitlin C. Schnur National Initiatives Coordinator Heartland Alliance’s National Initiatives on Poverty & Economic Opportunity [email protected]

Chris Warland Associate Director for Field Building Heartland Alliance’s National Initiatives on Poverty & Economic Opportunity [email protected]

#EEToolkit

James Jones B.MORE Initiative Coordinator Heartland Alliance’s National Initiatives on Poverty & Economic Opportunity [email protected]

Brad Hirn Employment Specialist Growing Home, Inc. [email protected]

Shannon Warmann Business Solutions Representative II Workforce Solutions for Tarrant County [email protected]

Page 38: Taking Care of Business - IssueLabnationalinitiatives.issuelab.org/resources/20472/20472.pdf• Introduction: Today’s speakers, about NTJN, housekeeping, and learning goals. •

Get Connected. Stay Connected.

Newsletters: transitionaljobs.net

Email: [email protected]

National Transitional Jobs Network

@tjprograms

transitionaljobs.wordpress.com

Thank you!