talent development leadership academy—session #6 talent development & coaching june 18, 2015...
TRANSCRIPT
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Talent DevelopmentLeadership Academy—
Session #6Talent Development &
CoachingJune 18, 2015
Eileen [email protected]
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Overview Team project presentation #3 Article “Are You a High-Potential?” Exercise--“A Supportive Person in My Life” Development conversations as the
foundation of talent development Demonstration--How to conduct a
development conversation & critique Practice round Accelerating one’s development
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Overview (con’t)
Debriefing 3rd coaching conversation Team presentation #4 Guest presentation—Greg Larson Resources Reaction panel Next session including graduation Team meetings
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Sample Outline for Team Report Principles
Start with end in mind What does audience want to know? Less is more
Outline Challenge & assignment Summary of recommendations Methodology Recommendations Call to action
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Team Project Run Through
Presentation incl. recommendations (15-20 minutes)
Questions by Board/Executive Sponsors & responses (10 minutes)
Suggestions to enhance the presentation to CM Association (10 minutes) Class Executive Sponsor(s)
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Discussion of Article Key points from article “Are You a
High-Potential?” What are implications for me?
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Talent Development
As a leader, why focus on talent development?
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Becoming a Great CoachHow to conduct a development conversation
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“A Supportive Person in My Life”1. Go to worksheet 2. Complete worksheet
individually3. Share in pairs4. Report out and identify themes
in large group
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Development Conversation A development conversation is
an informal discussion with your boss, colleague or friend that provides an opportunity for you to explore your hopes & dreams, receive feedback
& enlist support or assistance
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Premises of Development Conversations
Goal: Accelerating Everyone’s Development
The Employee’s Responsibility The Agency’s Responsibility The Role of Supervisors &
Managers The Importance of Development
Conversations
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Premises (con’t)
Difference Between Mentoring & Coaching Who Can Serve as a Coach? A Focus on Hopes & Dreams Difference Between Development
Conversation & Performance Review Incorporating Development
Conversations into Everyday Work
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The Coaching Model*
1. Ask “What are your hopes?” Focus on hopes and dreams, not
challenges or problems Probe what truly interests the person
and most importantly why
*Developed by Don Maruska, Director, Cal-ICMA Coaching Program
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The Coaching Model
2. Uncover the real issues What stands between the person
where he or she want to be? What issues or obstacles need attention? Actively listen and paraphrase what
you hear to help the person identify key issues
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The Coaching Model
3. Explore options What choices does the person see? What other options can you offer?
(“Have you considered. . .”) Choices encourage and empower
people
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The Coaching Model
4. Share stories or experiences Stories are most powerful way to
communicate “May I share a story or experience?” “Who do you know has fulfilled a
similar dream?”
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The Coaching Model5. Hold a big vision for the other person
People sometimes hold them- selves back so you can serve as a catalyst Ask “What would be a big leap to get there or achieve your hope?” Ask “Have you thought about _____ (a big leap) to get there?”
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The Coaching Model
6. Invite action “I’d like to invite you to consider
_____ (whatever action seems appropriate)”
You’re not telling the person what to do but you’re giving them something to which they can react
Leave the choice to them
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The Coaching Model
7. Build a “dream team” Ask “Who can help you realize your
dream?” Ask “Would you be willing to
approach _____?”
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The Coaching Model
8. Anticipate success Ask “By when would you like to
‘declare victory’ and achieve your dream?”
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Critique of the Coach In conducting the development
conversation. . . What did Frank do well? How could Frank have done
better?
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Practicing a Development Conversation
Select role as coach or coacheeCoach leads conversation based on model
25 minutes to conclude conversation
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Feedback or Observations1. What did you like about your
development conversation?2. What was difficult or felt
uncomfortable?3. What did you believe were the outcomes?
a. For the individual coachedb. For the coach
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Accelerating Development Focus on “learning by doing” Understand 70/20/10 rule Seek “sweet spot”
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Debrief Coaching Conversation What did you like about the third
coaching conversation? How could you or the coach have
improved the conversation? Do we suggest that we use the
same approach for the next Academy?
1. Info interview2. Development conversation3. Follow-up conversation
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Peer Coaching Who has a challenging or
problematic situation or project at work for which they would like peer feedback & suggestions?
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Team Project Run Through
Presentation incl. recommendations (15-20 minutes)
Questions by Board/Executive Sponsors & responses (10 minutes)
Suggestions to enhance the presentation to CM Association (10 minutes) Class Executive Sponsor(s)
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Greg Larson Career journey “Marketing & Branding Yourself--
7 Steps to Getting the Job You Want”
Exercise—Your competitive advantages
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Resources
Handout-- “Becoming a Great Coach” and “Good Coaches/Good Proteges”
Frank’s Career Compass column— “Developing a Dream Team of
Advisors” Article “Seven Habits of Highly
Effective Mentors” Handout-- “Making Coaching Work”
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Resources (con’t)
Cal-ICMA Coaching Programwww.cal-icma.org/coaching One-to-one coaching Webinars Career Compass advice columns “Women Leading Government”
Municipal Management Association of Northern California www.mmanc.org Credentialed Government Leader
Program
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Resources (con’t)
International City/County Management Association www.icma.org Emerging Leaders Development
Program Leadership ICMA Middle Manager Institute
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Reaction Panel What resonated with me? What did not resonate with me? What do I have to add?
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For Next Session Topic: “Political astuteness” Read article “Leadership Without Appearing Political” Prepare Team presentations Graduation ceremony
Perspectives from two participants (2 minutes)
Presentations of certificates “One thing I learned in the Academy or
found valuable about the experience” Photos & refreshments
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Team Meetings
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www.frankbenest.com