tcm user forum 2011 - tieto · pdf file14.30 – 15.30 tcm 6.3 show case 15.30 –...

© 2010 Tieto Corporation

TCM user forum 20112011-10-20


Agenda13.00 – 13.15 Introduction

13.15 – 13.30 Software as a service – for funds

13.30 – 14.00 What has happened since last?What are the plans for next year?

14.00 – 14.30 Coffee break

14.30 – 15.30 TCM 6.3 show case

15.30 – 16.30 External speaker: Fredrik Hjort Automated and High Frequency Trading

16.30 Stockholm Open (bus transfer)

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Software as a Service - for Funds

Service based on unique credentials

Ulf Brolin

Tieto, Capital Markets & [email protected]


SaaS for FundsTable of contents

1. Introduction2. Drivers/trends for SaaS / Services3. What is it - Product vs. SaaS4. Advantages

4


Introduction SaaS / Services• Strategy for Tieto as a whole to grow within Services /

SaaS

• Strategy also applicable on Capital Market and Life• Create and establish Service Offering• Significant growth contributor

• One offer running in Norway and one signed in September

• Close in signing the first in Sweden for Funds

• Preferred partners with MFEX since spring 2011


Drivers for SaaS / ServicesMarket• Financial service providers focus on customer intimacy - leaving IT-

production centricity• Savings market constant increasing – long term • The IT Service Market is becoming more standardized and industrialized, IT

is increasingly driven by business, which in turn wants services

Customer Pains• Interested in lower operational risk• Life cycle management of IT - readiness for outsourcing is increasing

Build on existing customer base / Tieto Brand • Existing customer base excellent platform• Our existing products central in the offer – who can it better than Tieto!• Tieto has experience in delivering services

6


SaaS vs. Product

7

Operations

Support&

Maintenance

3rd Linesupport

ExtendedServices

* Add-On

CUSTOMER TIETO

Customer Responsibility

TietoResponsibility


SaaS vs. Product

8

Application Operation

Server Operations

Operations

Support&

Maintenance

Incident/Problem Managem

Governance

Service Management

3rd Linesupport

Product Maintenance

Mandatory Legal Requirem

ExtendedServices

* Add-On

CUSTOMER TIETO

Service Updates


TietoResponsibility


SaaS vs. Product

9


Server Operations


Server Operations

Operations

Support&

Maintenance

Incident/Problem Managem

Governance

Service Management Service Management

Governance

Incidetn/Problem Managem

3rd Linesupport

Product Maintenance


Service Desk


ExtendedServices

Service Updates

Product Maintenance

Developm & Change req

* Add-On

CUSTOMER TIETO

Service Updates

On-Call Service *


Tieto Responsibility


Avantages with SaaS/Services • Reduce IT operational effort

• Optimize IT effiency

• Reduce operational risk

• Benefit from an experienced outsourcing partner

• Quick Product launch/Nordic market access - from 24 h

10


SaaS for Funds – Service overview

11

• Tietos Software as a Service brings together the world class functionality in our Fund solution with the acknowledged Service Know How from Tieto

• One Service Desk covering the entire Service Nordic support

• Complete Service maintenance/management software, hardware, integration and connectivity agreed/needed. HW, SW & connectivity included.

• Service updates are continually performed by Tieto, i.e. software releases and connectivity upgrades.

• Management of agreed IT Operations i.e. availability / transactions.Tietoresponsible for service output – not just functionality.

• The Service includes:• Shareholder record keeping, Transfer Agency/Nominee management, External Funds

• “Preferred partner” with the leading fund platform in the Nordics, MFEX

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TCM 2011What has happened since last?

Andreas Nygren

Product managerTieto, Capital Markets & [email protected]

© 2010 Tieto Corporation 11/7/201113

Organization• Organization is growing

• 50% growth • 105+ dedicated TCM resources

• Global delivery modelSolution Architect(s)

Product solution architect

Support – Project Management, Technical, UI, Domain, Process

System Developer(s)

Tester(s)

System Developer(s)

Project manager(s)

India

Sweden

Solution architect(s)

Support – Project Management, Technical, UI, Domain, Process


TCM Marketadd-on module• Automated external fund trade towards MFEX (no faxes)• Automatic approval of external fund order• Automated fund transfer between distributors

14 2009-12-17


Version 6 of TCM• Browser based clients

• MS Windows workstations with Firefox / Internet Explorer browsers• Linux workstations with support for standard browsers

• Business logic in MS SQL Server database• Exposed as services realized in .NET C#

• Batch interface • File based Export and Import (bulk) data transfers • Scheduled by third party job schedulers e.g. IBM Tivoli

• Reports on schedule / on demand• Microsoft Reporting Services

15 2009-12-17


New standardized interfaces

16 2009-12-17

TCM export interfaces DescriptionTransaction confirmation export Exports processed order results

Accounting movement export Exports accounting and payment data

Currency exchange export Export of currency exchange

TCM import interfaces DescriptionOrder import Imports orders

Fund price import Imports fund prices

Currency price import Imports currency prices

Accounting movement import Imports responses from accounting systems

Currency exchange import Imports responses from f/x system

Holder import Imports customer data


Additional business functionality• “Investeringssparkonto”

• New account type (in/out scope of tax)

• Transfer clients holdings between distributors• New transaction type

• Fund merger automation• Merge open order

• New cut off modes in order • Set cut off based on valuation date or value date

• Balance calculation and payment dates for dividend • Set balance calculation date as well as the payment date independently of the

NAV date and Action dates, respectively

17 2009-12-17


Additional technical functionality• Type replacement framework

• Possibility to identify a business object by additional search criteria's’ to avoid use of internal keys

• Session management• Possibility to have two browser instances open at the same time

• Persist user data• Per user basis configuration

• Security support for SAML & Windows identity foundation• Better support for integrating into different directory providers

18 2009-12-17


Additional GUI functionality• Collapsible panels

• Quick links

• Default handling

• Localization

• Screen and grid utilization

• Template functionality

19 2009-12-17


TCM Business intelligenceadd-on module

21 2010-10-20

• Complement to TCM reporting• “Cubes”


Additional business functionality• Bookings

• Various booking changes including order bookings

• Performance fee – interest rate• Two different thresholds when defining who should pay performance fee

(acquisition value or interest or index)

• Four eyes principles• Additional business object to be in scope of four eyes principle

• Trade setting validation towards fund profile• Similar to existing order validation

• Commission calculation• Trenches, commission on aum based on account owner etc.

22 2009-12-17


Additional technical functionality• Richer object design

• Extensive use of hierarchy objects instead of flat result sets• Business oriented web services

23 2009-12-17


Additional GUI functionality• Personalization

• Grids• Panels• Recent lists

• Flexible GUI• Dynamic field consolidation• Role based configuration• Additional on action user support

24 2009-12-17

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TCM 6.3Show case

Reecha Sharma

Business analystTieto, Capital Markets & [email protected]

© 2010 Tieto Corporation 11/7/201126

Strategy – User Interface• Step 1:

• Lift existing functionality to a new platform • Keep the UI as thin as possible

• Step 2:• Release UI to projects

• Step 3:• Gather usability demanded by customers and include in release

planning

• Step 4:• Gather usability demanded by customers and include in release

planning

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Thank you!www.tieto.com/cms

Andreas Nygren


Ulf Brolin

Tieto, Capital Markets & [email protected]

Reecha Sharma

Business analystTieto, Capital Markets & [email protected]

tcm user forum 2011 - tieto · pdf file14.30 – 15.30 tcm 6.3 show case 15.30 –...

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