T I U C H U N Q U C G I A

TCVN 8689:2011

Xut bn ln 1

D CH V IPTV TRN MNG VIN THNG

CNG CNG C NH CC YU CU IPTV services on fixed public telecommunication network Requirements

H NI 2011

TCVN

TCVN: 8689:2011

TCVN 8689:2011

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Mc lc

1 Phm vi p dng ................................................................................................................................... 5

2 Ti liu vin dn .................................................................................................................................... 5

3 Thut ng v nh ngha ....................................................................................................................... 5

4 K hiu v thut ng ( b vit tt theo tiu chun) ............................................................................... 6

5 Ch tiu cht lng dch v IPTV .......................................................................................................... 7

5.1 Cc ch tiu cht lng k thut ..................................................................................................... 7

5.1.1 Ch tiu cht lng tn hiu video ............................................................................................ 7

5.1.1.1 Cht lng tn hiu video .................................................................................................. 7

5.1.1.2 Cc tham s lp truyn dn .............................................................................................. 7

5.1.2 Ch tiu thi gian tng tc ..................................................................................................... 9

5.1.3 Ch tiu ng b gia tn hiu hnh v ting ............................................................................ 9

5.2 Cc ch tiu cht lng phc v ..................................................................................................... 9

5.2.1 kh dng ca dch v ......................................................................................................... 9

5.2.2 Thi gian thit lp dch v ..................................................................................................... 10

5.2.3 Thi gian khc phc dch v ................................................................................................. 10

5.2.4 Khiu ni ca khch hng v cht lng dch v ................................................................. 10

5.2.5 Hi m khiu ni khch hng ................................................................................................ 11

5.2.6 Dch v h tr khch hng .................................................................................................... 11

TCVN 8689:2011

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Li ni u

TCVN 8689:2011 c xy dng trn c s Khuyn ngh ITU-T G.1080, ti

liu TR-126 ca DSL Forum .

TCVN 8689:2011 do Vin Khoa hc K thut Bu in xy dng, B Thng

tin v Truyn thng ngh, Tng cc Tiu chun o lng Cht lng

thm nh, B Khoa hc v Cng ngh cng b.

TCVN: 8689:2011

5

T I U C H UN Q UC G I A T C V N X X X : 2 0 0 9 D ch v IPTV t rn mng v in thng cng cng c nh - Cc yu cu IPTV services on fixed public telecommunication network - Requirements 1 Phm vi p dng

Tiu chun ny quy nh cc yu cu ch tiu cht lng cho dch v IPTV (nh c nh ngha trong

iu 3.1) trn mng Vin thng cng cng c nh.

Tiu chun ny c th c cc doanh nghip cung cp dch v IPTV v cc c quan qun l p dng

qun l cht lng dch v cung cp cho khch hng.

2 Ti liu vin dn Cc ti liu vin dn sau rt cn thit cho vic p dng tiu chun ny. Vi nhng ti liu vin ghi

nm ban hnh th p dng phin bn c nu. Vi nhng ti liu khng ghi r ngy thng, p dng

ln phin bn mi nht (bao gm tt c cc sa i).

[1] TR-126 Triple-Play Services Quality of Experience (QoE) Requirements, DSL Forum, Dec. 2006 (Cc yu cu cht lng thc t cho cc dch v Triple-Play).

[2] ITU-T G.1080 Quality of experience requirements for IPTV services, Dec, 2008 (Cc yu cu

cht lng thc t cho dch v IPTV).

[3] ITU-R BT.500-11 Methodology for the subjective assessment of the quality of television pictures,

2002 (Phng php nh gi ch quan cht lng hnh nh truyn hnh).

[4] ITU-T J.247 Objective perceptual multimedia video quality measurement in the presence of a full

reference, Aug, 2008 (o cht lng video a phng tin bng cm quan hng i tng

trong tham chiu y ).

[5] IETF RFC 3357 One-way Loss Pattern Sample Metrics, Aug, 2002 (Cc ch tiu mu suy hao

mt chiu).

3 Thut ng v nh ngha

3.1

Dch v IPTV

Dch v a phng tin (nh truyn hnh, video, audio, vn bn, ha, s liu) truyn ti trn cc

mng vin thng c nh da trn IP, c kim sot nhm cung cp mc cht lng dch v, hi

lng, bo mt v tin cy theo yu cu.

T I U C H U N Q U C G I A TCVN 8689:2011