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Community Policing Team 8: Elisenia Centeno, Alexandra Houton, Holly McCleary, William Onley and Ashley Roland 12-1-2016

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Page 1: Team 8 Community Policing Campaign (1)

Community Policing

Team 8: Elisenia Centeno, Alexandra Houton, Holly McCleary, William Onley and Ashley Roland

12-1-2016

Page 2: Team 8 Community Policing Campaign (1)

TABLE OF CONTENTS OVERVIEW, SITUATION ANALYSIS, RESEARCH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

OVERVIEW: SITUATION, OPPORTUNITY, CHALLENGE...............................................1

SITUATION ANALYSIS: MCCA ........................................................................................2

SITUATION ANALYSIS: COPS OFFICE ...........................................................................3

RESEARCH: CLIENT – ABOUT MCCA .......................................................................... 4-5

RESEARCH: CLIENT – ABOUT COPS OFFICE ............................................................. 6-7

RESEARCH: INDUSTRY ...................................................................................................8

RESEARCH: COMPETITORS............................................................................................9

RESEARCH: TARGET AUDIENCE ................................................................................. 10

PROGRAM GOALS AND OBJECTIVES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-12

PROGRAM GOALS .......................................................................................................... 11

OBJECTIVES .................................................................................................................. 12

KEY TARGET PUBLICS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-14

STRATEGIES.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

KEY MESSAGES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

TACTICS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17-19

EXECUTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

EVALUATION.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21-22

EVALUATION ................................................................................................................. 21

UNEXPECTED RESULTS ............................................................................................... 22

CONCLUSION AND RATIONALE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Page 3: Team 8 Community Policing Campaign (1)

Community Policing

Overview,

Situation

Analysis,

Research Four Cities Festivapalooza

Page 4: Team 8 Community Policing Campaign (1)

OVERVIEW

Situation Relations between communities and law enforcement officials are a major issue in the United States, today. Police units are meant to keep order within the cities they patrol, but,

as of lately, opinions vary as to whether officers are protecting their citizens. An internet search can produce multiple occurrences involving police officers and citizens, which leads

people to believe the police and justice systems are not in the right. For example, less than

50% of the Hispanic and black communities trust their police officers to protect their safety1.

The Major Cities Chiefs Association and the Office of Community Oriented Policing Services have tasked Group 8 with building trust within the communities they are

obligated to serve and protect without sacrificing the safety of those communities.

Opportunity Decades ago, crime was not within American’s top five major concerns2. Nowadays, it tops

the charts of people’s greatest fear within their country3. Police and justice forces nationwide have to leverage community policies and relations to create trust between

officers and their publics.

The public is vulnerable, and police are in the powerful position of relating their strengths

and mission statements. During a time when the nation faces foreign threats, police have the opportunity to reshape their communities’ perspectives and to create a trusted bonds.

Challenge The U.S. Conference of Mayors Working Group of Mayors and Police Chiefs reported Jan.

22, 2015, that the 2014 shooting of Michael Brown raised issues that are difficult to

discuss4. According to the report, the shooting of an unarmed, black teenager by a white police officer brought up "issues of race, class, prejudice, poverty, and inequality." The

grand jury's decision to not indict the officer deepened the divide.

Other instances occurred that further alienated police within their communities. This

division resulted in backlash from people seeking justice for what they feel the victims deserve.

An underlying problem lies within protests and riots. Protesters are passionate in trying to get their voices heard, and they end up either under arrest or are gassed by officers. MCCA

and COPS Office must prepare to deal with protesters at any event involving police within

communities where tensions run high.

Page 5: Team 8 Community Policing Campaign (1)

SITUATION ANALYSIS

Major Cities Chiefs Association

Strengths

The association reaches both the

United States and Canada

Access to distributed materials from

both the organization and the media

Member Cities Active Facebook presence

Three seasonal conferences

Links on website

Opportunities

Tommy Norman as a potential influencer

To promote a more diverse police force

There is room for growth on social media

o Suggestion: Major Cities should

consider Twitter and YouTube Reaching out to youths in elementary to

build relationships and to promote as a

possible career

Create a relationship with major media

outlets Create a conference to unite Tommy

Norman and Black Lives Matter movement

Gain publicity by strengthening MCCA

and COPS Office’s positions

Weaknesses

No central office

Links to press releases expire

Major Cities is only active on one

social media platform: Facebook

Not enough executive diversity

Not a prominent organization

Threats

Other police-run organizations

Rise in police-related shootings of black

males

Negative perception of police officers

Potential riots that can break out

Page 6: Team 8 Community Policing Campaign (1)

SITUATION ANALYSIS

Office of Community Oriented Policing Services

Strengths

Funding transparency

Successful tactic: Coffee With A Cop

Day

Director Ronald L. Davis appointed by

Obama Provides police strategies, training,

technical assistance to all ranks of law

enforcement

Component within the Department of

Justice office Active on social media

Worked with President Obama to

devise detailed plan for community

policing

Opportunities

Attach name recognition

Create an Instagram account

Ronald L. Davis profile piece

Gain publicity by strengthening MCCA

and COPS Office’s positions

Weaknesses

No name recognition

“Cops” gives false denotations

Difficult to maneuver website

Threats

Potential shootings

Uncontrolled media

Negative perception of police in general because of interactions

Page 7: Team 8 Community Policing Campaign (1)

RESEARCH: CLIENT

About MCCA

The Major Cities Chiefs Association includes chief law enforcement executives from 63 of

the largest urban areas in the United States and the seven largest cities in Canada.

Members of the MCCA serve approximately one-fifth of the U.S. and Canadian population.

Leadership breakdown

J. Thomas Manger – President – Montgomery County Police Department Chief

(Caucasian male) Art Acevedo – 1st Vice President – Austin Police Department Chief (Hispanic male)

George Turner – 2nd Vice President – Atlanta Police Department Chief (African-

American male) James A. Cervera – Virginia Beach Chief of Police (Caucasian male)

Jerry Dyer – Fresno Police Department Chief of Police (Caucasian male) Jennifer Evans –Peel Regional Police Chief (Caucasian female)

Kim Jacobs – Columbus Police Division Chief (Caucasian female)

Janeé Harteau – Minneapolis Police Department Chief (Hispanic female) Darrel W. Stephens – Executive Director (Caucasian male)

Patricia Williams – Associate Director (African-American female)

Gender 60% Male leadership

40% Female leadership

Race 60% Caucasian 20% African-American 20% Hispanic

Social media presence

MCCA is active primarily on Facebook. Multiple Twitter accounts were created for separate

chapters and cities within the organization, but MCCA does not have a strong following on

the organization’s main account, which lacks content and only has 40 followers.

Press involvement

Minimal coverage from the media. One Wall Street Journal article briefly mentioning Major Cities Chiefs Association

for a statistic.

According to the MCCA website, major cities account for nearly 20% of the nation’s

population, but more than one-quarter of reported index crimes and more than 37%

of all reported violence offenses.

MCCA’s plan/campaign to increase public trust

Police leaders must consider the following when building public trust and confidence:

1. General policies for releasing public information 2. Leveraging social media

3. Name and video releases 4. Leadership responses to officer-involved shootings and other critical events

5. Subjecting agencies to public reviews

Page 8: Team 8 Community Policing Campaign (1)

According to an MCCA news release, the organization and all law enforcement are aware

that African-American males dying at the hands of police is a chief concern5. In 2015, 258 black males – representing 26% of all victims – were shot and skilled by

officers. African-Americans represent 14% of the entire population.

In 38 (15%) of those encounters with police, they were unarmed, as compared to 93

(9.4%) of the entire 990 shootings. As of Sept. 27, 2016, there have been a total of 714 officer-involved shootings, with

2,174 (24%) African-Americans.

In 15 (8.6) of those cases, the person was unarmed.

“MCCA played a major role in the President’s Task Force on 21st Century Policing. One of

the co-chairs, retired Philadelphia Commissioner Charles Ramsey, is the immediate past

president of MCCA and one of the members of the task force was retired Tucson Chief

Roberto Villasenor. The Task Force Report was released in May 2015 and included 62

recommendations and 92 action items. MCCA held four meetings during the summer to

discuss the implementation of the recommendations. The Community Oriented Policing

Services (COPS) Office provided support for three roundtable discussions with MCCA

members. The Laura and John Arnold Foundation supported a partnership with the

International City/County Managers Association to discuss the recommendations with local

government officials and community organizations in the context of improving police

community relationships.”6

Page 9: Team 8 Community Policing Campaign (1)

RESEARCH: CLIENT

About COPS Office

The Office of Community Oriented Policing Services was established in 1994 and is part of the U.S. Department of Justice. COPS Office takes control of community policing

throughout the nation, states, local, territorial, and tribal law police agencies by offering resourceful information.

COPS Office’s goal is to employ professional officers throughout the nation by providing

police strategies, training, and technical assistance to all ranks of law enforcement to build trust and respect within police and communities. Since the establishment of COPS Office,

there has been more than $14 billion to support improvement of community policing7.

Leadership

United States Attorney General Eric Holder selected Ronald L. Davis, who is African-

American, in November 2013 as the COPS Office director8. President Barack Obama

appointed Davis to serve as executive director of the newly developed President’s Task Force on 21st Century Policing. Obama assigned Davis and the Task Force to create a plan

to better improve community policing, trust with communities, and expand public safety9.

The COPS Office initiated Oct. 7, 2016, as National Coffee with a Cop Day10. Over 500 law enforcement agencies participated in the country, and eight other countries have adopted

this day11.

Community Policing in Action: Photo Contest by Nov. 4, 2016

This was a photo contest, initiated by the COPS Office nationwide, to show officers

positively involved in their community. Pictures are shown on the website.

Dallas reached the semi-finals. Winners included pictures from cities, Pennsylvania,

Georgia (WINNER), Virginia, Colorado, Wisconsin, Delaware, Florida, California, Illinois,

Missouri, Maryland and New Jersey12.

Social media platforms

COPS Office publishes an e-newsletter.

COPS Office is very active on Facebook, with new posts at least once almost daily.

Posts include national heritage months, news about the organization, and community outreach opportunities.

COPS Office posts regularly on Twitter, at least once daily. Posts include honoring

officer and civilian deaths, raising awareness about COPS’s current projects, issues

occurring in the country, promoting COPS’s projects, and engaging internet users to become active in their community.

YouTube uploads are on a monthly basis. Videos include speeches from law

enforcement hierarchy, national holiday’s, Justice Department announcements, responses to shootings and other community disturbances.

Page 10: Team 8 Community Policing Campaign (1)

Programs

President’s Task Force on 21st Century Policing: Developed Dec. 18, 2014, President Barack Obama created an 11-member task force, as an executive order, to combat the issues faced

between law enforcement agencies and their communities.

This task force met seven times in 90 days to review nine pillars of focus: building trust and legitimacy; policy and oversight; technology and social media; community policing and

crime reduction; training and education; and officer wellness and safety.

This now serves as a resource for agencies to turn to when wanting to exemplify positive changes in their actions13.

Advancing 21st Century Policing Initiative was launched in May 2016. This program will

provide hands-on assessments and technical assistance to select offices around the country. Texas has two offices within this program, one in Arlington, and the other in San Antonio.

Coverage consists of when COPS Office is awarded grants, when they will oversee agencies

actions and when they have implemented a new program. In the news about every month or every other month.

Page 11: Team 8 Community Policing Campaign (1)

RESEARCH: INDUSTRY

Industry – Community and Police Relationships

Murphy, Kristina. "Public Satisfaction With Police: The Importance Of Procedural Justice

And Police Performance In Police–Citizen Encounters." Australian & New Zealand

Journal Of Criminology (Australian Academic Press) 42.2 (2009): 159-178. Criminal

Justice Abstracts with Full Text. Web. 29 Oct. 2016.

Law enforcement can greater improve trust and relationship with communities when they

perform fair job duties, putting less strain on authoritative procedures, according to

Murphy.

The public is more likely to comply with police regulations when they have the opportunity

to have conversations with their local officers and see officers use similar behavior per individual (acting with dignity and respect).

Police can be viewed as more legitimate when they are involved with their community

residents, according to a 2003 Sunshine and Tyler article.

A study of Oakland residents living in high crime areas concluded favorable evaluations of

law enforcement officers after office had changed from command-and-control orientation to

a fair and respectful disposition (Tyler and Huo, 2002).

Page 12: Team 8 Community Policing Campaign (1)

RESEARCH: COMPETITORS National Association of Chiefs of Police (NACOP)

This nonprofit was founded in Florida 1967, and was organized for education and charitable

activities. The organization provides funding to small departments, officers and the family

of those paralyzed or disabled in the line of duty14.

Program expenses are covered by 23.4% of funds, and over 60% of funds are spent on

fundraising14.

International Association of Chiefs of Police

A professional law enforcement association that runs for more than 120 years. The

association has 25,078 members in 115 countries15.

Tools provided help members perform their jobs effectively, efficiently, and safely while

educating the public on law enforcement’s role in building sustainable community

relations15.

Some common issues dealt within MCCA are also part of the IACP association project

initiatives. Its projects include “Protecting Citizens’ Civil Rights,” “Identity Crimes Project,”

“Gun and Gang Violence Reduction” and “Victim Assistance.’

IACP provides 1,450 days of training a year, 204 workshops, 101 meetings and 91 events in

hotels and other venues with 15,335 total attendance including delegates from 83 countries.

Each region has its own association of police chiefs, such as Texas Association of Chiefs of

Police and New England Association of Chiefs of Police, with each possessing its own

guidelines, procedures and mission statements.

Black Lives Matter

Created in 2012 after the death of Trayvon Martin by an officer. Black Lives Matter is

neither a charity organization, nor an organization. Black Lives Matter is a movement that

launched on social media.

Advocating against violence towards African-American lives in the forms of police brutality,

overcrowded jails, assault, poverty, unequally treated immigrants, etc.

Guiding principles include supporting diversity, equal justice, community and empathy.

“It is an affirmation of Black folks’ contributions to this society, our humanity, and our

resilience in the face of deadly oppression.”16

Social media outlets include email, Facebook, Tumblr, Twitter and Instagram. Posts at

least once a day on each, promoting African-American achievements in the U.S. and its key

messages of social peace and justice for all.

Growing hashtag and movement in the current generation. Used as a hashtag whenever

there is unfair police violence against a black person.

Page 13: Team 8 Community Policing Campaign (1)

RESEARCH: TARGET AUDIENCE Populous cities are where majority of the trust is broken between law enforcement and

those they serve. More than 50% of minorities do not trust their officers, while over 50% of

white Americans believe their law enforcement is doing a great job at protecting their

communities.

Baltimore, Chicago, Dallas and Los Angeles have increasing tension between law

enforcement and local citizens. Focusing on these cities may prevent the next American

tragedy.

Specifically, this campaign will target the following:

Black males, ages 33 to 44

o Located in Baltimore, Chicago and Dallas

o With an annual household income of $50,000 or less

Hispanic males, ages 18 to 44

o Located in Los Angeles

o With an annual household income of $50,000 or less

Page 14: Team 8 Community Policing Campaign (1)

Community Policing

Program Goals

and Objectives Four Cities Festivapalooza

Page 15: Team 8 Community Policing Campaign (1)

PROGRAM GOALS

Goal #1 To enhance two-way communication at the city-level and establish a trusting relationship

between Major Cities Chiefs Association and the Office of Community Oriented Policing

Services.

Goal #2 To increase awareness of the efforts made by the Major Cities Chiefs Association and the

Office of Community Oriented Policing Services, so that their publics can easily get

involved in community events.

Goal #3 To aid in putting a stop to police brutality in unjust ratios of minorities and low-income

residents.

Page 16: Team 8 Community Policing Campaign (1)

OBJECTIVES

Objective #1: Output To host festivals in the four designated cities (Baltimore, Chicago, Dallas and Los Angeles)

through a joint partnership between the COPS Office and MCCA organizations.

Objective #2: Impact – Informational To produce at least one positive media story about the COPS Office and MCCA in each of

the four cities in at least one major newspaper and one broadcast outlet by the end of the

2017-18 campaign year.

To generate four national news stories about MCCA and COPS organizations using positive

community outreach methods.

Objective #3: Impact – Attitudinal To convince 5% of residents that live in Baltimore, Chicago, Dallas and Los Angeles that

police are not the enemy and that there is a potential positive relationship between the

community and police.

Objective #4: Impact – Behavioral To influence 30% of men, ages 18 to 44, in Baltimore, Chicago, Dallas and Los Angeles to

work in harmony with city police departments.

To decrease police shootings 10% during the year 2017.

Page 17: Team 8 Community Policing Campaign (1)

Community Policing

Key Target

Publics Four Cities Festivapalooza

Page 18: Team 8 Community Policing Campaign (1)

TARGET PUBLICS

Primary Target Publics Black males ages 33 to 44

o Located in Baltimore, Chicago and Dallas

o With an annual household income of $50,000 or less

Hispanic males ages 18 to 44

o Located in Los Angeles

o With an annual household income of $50,000 or less

Secondary Target Public Males ages 18 to 44

o Located in Baltimore, Chicago, Dallas and Los Angeles

o With an annual household income of $14,000 or less

Influencers

Tommy Norman

Stephanie Rawlings-Blake, Mayor of Baltimore

o Leaving office to be professional speaker

Policymakers

Baltimore

Stephanie Rawlings-Blake, since 2010

o She is the second female mayor

o Active on Twitter

Chicago

Mayor: Rahm Emanuel, since 2011

Dallas

Mayor: Mike Rawlings

o 61st mayor of Dallas

o Works closely with Dallas Commission on Homelessness

o Called by peers and residents the “Homeless Czar”

o Park Board President (Previous)

o On the Jesuit College Preparatory Board of Trustees

o Tent City: Under I-30 and I-45

City Office of Community Relations – Brenda Allen

o Not the office’s chief executive, but Allen works closely with its social

media and neighborhood engagements

City Office of Policy, Media & Communications – Patricia Blasquez

o Not the office’s chief executive, but Blasquez works with media requests,

social media platforms and Dallas’ arts and cultural scene

Page 19: Team 8 Community Policing Campaign (1)

Los Angeles

Mayor: Eric Garcetti, since 2013

o Formerly served as a Los Angeles City Council member for the 13th

District

Council president, 2006 to 2012

o Democratic Party, 45 years old, married

o Initiatives:

Office of Sustainability

Addressing Homelessness

Aliso Canyon Gas Leak Resources

U.S.-China Climate Leaders Summit

LA Great Streets

o Streets cover 18% of L.A.’s land mass

Initiative’s goal: to serve, support and strengthen

vibrant corridors that are the backbone of Los

Angeles

15 corridors

Infrastructure

The open call winner for Los Angeles Poet Laureate

o Deadline: Dec. 16, 2016, at 11:59 p.m.

Poet Laureate serves as an official ambassador of the city’s cultural scene, promoting rich

literacy and celebrating the written word

Page 20: Team 8 Community Policing Campaign (1)

Community Policing

Strategies Four Cities Festivapalooza

Page 21: Team 8 Community Policing Campaign (1)

STRATEGIES

Strategy #1 To host a festival in the four communities, which will serve as a positive environment

where men ages 18 to 44 can spend time with their families, all while learning about the

benefits of working alongside police to achieve a common goal.

Strategy #2 To use media relations and social media platforms to reach our target audience, males ages

18 to 44.

To promote the festivals through radio stations for long commuters or radios on buses.

Strategy #3 A partnership with Tommy Norman to: pitch a feature story about Norman’s involvement

in Four Cities Festivapalooza, use as a credible source for the social media campaign, and

to distribute key messages of positive community policing within diverse neighborhoods.

Strategy #4 To set up booths at the festivals that provide a wealth of information about the benefits of

MCCA and COPS office, the subject of body cameras, and policing the police.

To host family-friendly activities like games that will bring in children and their fathers to

bond and create a sense of goodwill at the festival.

Strategy #5 To send press kits to major daily newspapers and four national news networks in each of

the four communities where Four Cities Festivapalooza will be held.

Strategy #6 To build a website designated solely for the Four Cities Festivapalooza campaign.

Strategy #7 To find one person in each of the four communities impacted by police violence, interview

them about their experience, and write personality profiles to pitch to designated media

outlets.

Page 22: Team 8 Community Policing Campaign (1)

Community Policing

Key Messages Four Cities Festivapalooza

Page 23: Team 8 Community Policing Campaign (1)

KEY MESSAGES

Key Message #1

Four Cities Festivapalooza unites police officers and their communities.

Key Message #2 COPS is here for your family.

Key Message #3 An African-American is 2.5 times more likely to be shot and killed by a police officer than a

Caucasian American.

Key Message #4 Do you want to dunk a cop? Join the fun at Four Cities Festivapalooza.

Page 24: Team 8 Community Policing Campaign (1)

Community Policing

Tactics Four Cities Festivapalooza

Page 25: Team 8 Community Policing Campaign (1)

TACTICS

Tactic #1: Festival activities/venues COPS Office and MCCA will host information booths for their specific organizations,

as well as various other police-affiliated organizations

o Bring in businesses looking for new hires to host their own information

booths. This provides incentive for men ages 18 to 44 to attend.

Games include:

o Dunking officers in a water tank will increase participation among older

crowds

o Children can pin badges on an officer as an instructional activity that

demonstrates where officer name and numbers go

o Corn hole

o Jenga

o Inflatable bounce houses for children to play in

Event venues:

o Baltimore: Inner Harbor

o Chicago: Chicago Park District

o Dallas: Fair Park

o Los Angeles: Grand Park

Tactic #2: Utilize social media platforms for campaign MCCA: Facebook, Twitter and Instagram

o Facebook: Post once daily – one image with each text post. During the event,

have participants use a special hashtag and enable tagging for city-specific

festival albums. Create Facebook event under the profile page with a summary of what

the campaign is about, why MCCA and COPS Office are working

together to host the event, and how people can volunteer and/or participate with their families.

o Twitter: Post twice daily – one photograph/graphic/infographic/gif with text and one regular text post. Create a moment on the Twitter profile page for

each festival event.

o Instagram COPS Office: Facebook, Twitter, Instagram, YouTube, Snapchat

o Facebook: Post once daily – one image with each text post – leading up to

each festival event. On the day of each festival, post Facebook Live videos of

officers being dunked and pinned. Also, on the festival days, post a photo of where information booths are being held.

Create Facebook event under the profile page with a summary of what the campaign is about, why MCCA and COPS Office are working

together to host the event, and how people can volunteer and/or

participate with their families.

Page 26: Team 8 Community Policing Campaign (1)

o Twitter: Post once daily – both an image and a text post. Create a moment on

the Twitter profile page for each event. Also, host a live Q&A session with the COPS Office director.

o Instagram

o YouTube: Post videos on the days leading up to the festival, with a time lapse on the video to show how the festival is being put together during those days.

On the festival day, have families give brief interviews about what they liked about the event, and possibly get COPS Office members and MCCA members

to join the conversations.

o Snapchat In addition, use social media with Tommy Norman as a credible source to discuss

the upcoming festivals held in Baltimore, Chicago, Dallas and Los Angeles.

o Verse Norman well in the campaign’s key messages, including how MCCA and COPS Office are striving to spread positive community policing within

diverse neighborhoods.

Tactic #3: Send Tommy Norman on a tour Spokesperson Tommy Norman will tour Baltimore, Dallas, Los Angeles and Chicago

to host each festival. Norman will be available for meet-and-greets and group selfies.

Use the hashtag “#TommyTakesFestivapalooza.”

Tactic #4: Generate media coverage Baltimore: Baltimore Sun, Baltimore Magazine, city paper, W-BAL-TV11, WJZ13,

WMAR2, WBFF o Newspaper: Pitch a feature to Baltimore Sun about local police/positive story

that also highlights the local festival.

Baltimore Sun is a newspaper with local news, trending stories, sports, politics, obituaries and a business section. There is an e-

newsletter, as well. Baltimore Magazine The city’s paper is affiliated with Baltimore Sun Media Group

o Radio: Have Tommy Norman narrate a little blurb about the festival in between interviews and songs. Feature an actual interview with a local host

to provide information about his mission, the mission of COPS Office and

MCCA, as well as the festival. W-BAL-TV11 is a local news station for Baltimore Maryland (NBC

affiliated) WJZ13 is a news station (CBS affiliated) WMAR2 is a news station (ABC affiliated) WBFF is a news station (Fox-affiliated)

o Television: Feature a segment about the festival that provides insight on the

location, the time and the nature of the event. Have one reporter report on

the event to be aired afterward in case there is an annual festival that will take place in later years.

Chicago: Chicago Defender, NBC 5 Chicago, The Steve Harvey Show and WVON

1690AM radio station

Page 27: Team 8 Community Policing Campaign (1)

o Pitch Chicago Defender a feature story about Tommy Norman and his

success, as well as how Norman will serve as a spokesperson for MCCA and COPS Office’s festivals.

o Send a news release to NBC 5 Chicago and contact a news reporter to give

them a rundown of the event. Discuss COPS Office and MCCA and why they’re holding the event. Mention who will attend the event and what kind

of influencers will be present (i.e., Tommy Norman). o Pitch the “Steve Harvey” show and WVON 1690AM radio station to promote

the event for local constituents.

Dallas: K104, WFAA 8, 93.3 and 97.9 radio stations

o Pitch radio station K104 in Dallas to promote the festival to Metroplex residents.

o Send a news release to WFAA 8 about the event. Los Angeles: KCBS, KNBC, KTLA, KTTV, KMEX, KIIS-FM, KPCC-FM, KFI-AM,

KPWR-FM, LA Times, LA Daily Journal, Los Angeles Magazine and LA Weekly

o L.A. news channels

KCBS – Ch 2 – CBS KNBC – Ch 4 – NBC

KTLA – Ch 5 – CW

KABC – Ch 7 – ABC KTTV – Ch 11 – FOX

KMEX – Ch 34 - Univision o L.A. radio stations

KIIS-FM 102.7

KPCC-FM 89.3 KFI-AM 640

KPWR-FM 105.9

o L.A. printed media LA Times

LA Daily Journal

Los Angeles Magazine LA Weekly

Tactic #5: Community engagement/traveling basketball team

Page 28: Team 8 Community Policing Campaign (1)

Community Policing

Execution Four Cities Festivapalooza

Page 29: Team 8 Community Policing Campaign (1)

EXECUTION

Timeline January through March – Los Angeles

April through June – Baltimore

July through September – Chicago

October through December – Dallas

Sample deliverables/collateral Media releases

o Four Cities Festivapalooza announcement

o Release information about vendors co-sponsoring the four festivals

o Send out four releases on the days the festivals take place

Media advisories

o Contact local newspapers and broadcasters mentioned in tactics about the

festivals

o Present photo and interview opportunities with Tommy Norman, Ronald L.

Davis and the MCCA leadership team

o Hold a conference call for stakeholders to discuss the situation and the

benefits

Feature stories

o Tommy Norman

o Ronald L. Davis of COPS Office

o Coffee with a Cop Day origin

Every week, publish a social media story about an officer affiliated with either COPS Office or

MCCA

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Community Policing

Evaluation Four Cities Festivapalooza

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EVALUATION Measure how many people accepted the Facebook event invitation compared to the

people who actually attended

Do a media audit of the news stories to make sure they are 50% positive

Measure how many people visit our website

Measure how many people share our Facebook festival event campaign invitation

Contests and radio plugs measure the number of exposures of the medium.

Measure how many people attended the festival

Field responses from festival attendees to measure their attitudes about the event and

whether the event changed their perspectives

o Since this might be hard to measure there could be a “comment” box at the exit

of the festival where people explain their feelings prior and after the festival.

Possibly interviews to determine this as well.

Was all of the media prior, covering, and after the event positive or negative?

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UNEXPECTED RESULTS Weather advisories

Tommy Norman, or someone just as important to the campaign, becomes ill Advertisements do not air on radio or broadcast television

No outlet runs the stories pitched for their publication Venues are destroyed either naturally or unexpectedly by the city

An overwhelming or underwhelming turnout

Vendors back out of the event A violent riot or death occurs involving an officer before the Four Cities Festivapalooza A lawsuit

A riot or violent occurrence at the festivals

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Community Policing Campaign Plan

Conclusion and

Rationale Four Cities Festivapalooza

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CONCLUSION/RATIONALE

Conclusion #1 This will work because it will give MCCA and COPS Office the opportunity to engage with

their audience through a festival in four major cities.

In addition, they will receive answers from their target audience through the surveys at the

events to get input and feedback, which will help both organizations in improving

community policing.

Conclusion #2 Hosting contests and radio plugs will work because contests are popular, along with free

merchandise that radio stations bring to events to promote their stations. The festival in

Baltimore would promote both radio stations and the festival.

Conclusion #3 The festival will attract members of our target audience (through their kids) with games

and family activities. The festival is free so members of the target audience might attend

just because it is an inexpensive activity, even those who may not have children.

The theme of the festival itself could inspire target audience to attend because of their

feelings about the topic.