team buliding & leadership skills

7/28/2019 Team Buliding & Leadership Skills

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http://groups.yahoo.com/group/hrcommunity

Ordinary People-Extraordinary Life's!Seek the Leader in you!

Team Building andLeadership workshop


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I will pay more for the ability to

deal with people than for anyother ability under the sun

- John D. Rockfeller


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Team Leader

Your first and foremost job as a

Leader is to take charge of your own

energy and then orchestrate the

energy of those around you

- Peter Drucker


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Dynamic Team

HighPerforming

Interdependent

Confident


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A Dynamic Team

Clearly states its mission and goals;Operates creatively;

Focuses on results;

Clarifies roles and responsibilities;

Is well organized;

Builds upon individual strengths;

Supports leadership and each other;

Resolves disagreement;

Communicates openly;

Evaluates its own effectiveness.


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Steps to build a Dynamic Team

Drive

Map out your teams

mission statement.

Define its purpose of

existance.

Chart out the teams

goals and priorities.

Register your rules of

the road -

Guidelines.


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Drive

Strive

Clarify team

members roles and

responsibilities.

Set realistic goals.

Identify roadblocks.

Draw up action plans.



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Drive

Strive

Thrive

Provide feedback.

Commit to conflict

resolution.

Collaborate for

creativity.

Deal with decision

making -

Empowerment



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Drive

Strive

Arrive

Thrive

Celebrate

success.

Keep track of

progress.

Consistently

encourageinvolvement.

Revitalise team

meetings.



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Drive

Strive

Revive

Arrive

Thrive

Unwelcome intrusions / changes disruptplans. Eg. 2 members quit / new

project. Restructuring of department ?

Need to backtrack few steps toregroup.

Reestablish team

s goals, priorities & re-look at responsibilities.



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The Dynamic Team

Drive

Strive

Revive

Arrive

Thrive


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Symptoms of poor teamwork

Guarded communication.

Lack of disagreements.

Unwilling to share information.

Ineffective team meetings.

Unrealistic goals.

Unhealthy competition.

Little faith in others.


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After the Team Challenge

Observers comments on group behaviour andperformance.

How did you feel at the different stages of the

exercise?

Did the team develop a successful strategy to cope

with destructive members?

How did you feel to be a saboteur ?

What are the positive and negative aspects of

competition?

What are your learnings ???


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Different Roles in a team

Team Enhancing Roles Team Impeding Roles

Knowledge Contributor

Process Observer

People Supporter

Challenger

Listener

Summarizer

Conciliator

Mediator

Gatekeeper

Concealer

Pessimist

Squelcher

People diagnoser

Dominator

Flaw Finder

Naysayer


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TheOK

Corral


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Transactional Analysis

What is TA?

A model for understanding human behavior

Three Ego States (parent, adult, and child) or parts of

the brain

Parent's is a language of values

Adult's is a language of logic and rationality

Child's is a language of emotions

Effective functioning in the world depends on theavailability of all three, intact ego states.


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Parent ego

What are the Parent Types?

Prejudiced

(lacks facts & logic)

Nurturing

(caring and sympathetic behavior)

Critical

(fault-finding, condescending)


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The Child (Ego) in all of us

Represents the feeling/emotionalpart of us.

Includes the impulses, feelings, andbehaviors that comes naturally to asmall child.

Often referred to as theemotional part of us.


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The Child Ego State

A Child is

Impulsive

Self Centered

Pleasure Loving

Angry

Fearful

Happy

Rebellious

Sad

Aggressive


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The Adult Ego

That part of us that deals objectively with

reality (why is this important?)

Gathers objective information

Organizes

Tests reality

Computes dispassionately


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Claude Steiner, PhD

Being able to see things as they are without

the emotional attachments and aversions of our Child and

without the prejudices of our Parent (be they that I/You are

OK or not) gives us the power to make

decisions on the basis of the closest approximation

to reality that we can attain given our experience

at the moment.


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So what about the Adult Ego

Looks at the past but doesnt dwell on it.

Think of a person who lives in the

pastwhat other characteristics do you

see in them?

Focuses on information and objectively

analyzes data to make decisions.

Often referred to as the computer part of us.


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Ego Portraits

Most people have a favorite ego state.

when at work where do people spendmost of their time?

What about with family?


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The Parent Ego:AP C

What are characteristics of someone with alarge adult ego?


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The Adult Ego:AP C

What are characteristics of someone with a largeadult ego?


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The Child Ego:

AP

C


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Contamination

Occurs when prejudice, beliefs, pre-

conceived notions are so strongly heldthat they contaminate the adults ability

to think logically.

C A

P

Th OK C l


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YOURE OK

Im OK

Youre OK

Im Not OK

Youre OK

Im OK

Youre Not OK

Im Not OK

You

re Not OK

IM

OK

IM

NOTOK

YOURE NOT OK

The OK Corral


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Examples and Characteristics

Im OK, Youre OK - I feel good about my own

performance and the whole team is doing very well

now.

Characteristics:

Mutual respect. Collaboration, Construtive

approach to problems and disagreements.

Confidence. Refusal to put self or others down


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Im OK, you re not OK- The boss really likes my effort.

He didnt say much about yours, though

Characteristics:

Smugness. Superiority. Competitiveness regardless of

cost to others. Will put others down readily and with

enjoyment. Hostility. Constantly looking for errors by

others. Victimization and harassment of others.

Characteristics ... (Contd)


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Im not OK, youre OK- Other people are so much

better at their jobs than I am.

Characteristics:

Feelings of inadequacy and powerlessness. Withdrawal.

Under valuing of own skills and abilities. Running awayfrom Problems.

Im not OK, youre not OK - Weve made a mess of this

project. Its just terrible.

Characteristics :

Hopelessness. Sense of getting nowhere. Why bother?


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Appreciation:

Key to Effective Team Work

46% of people who quit their job do

so because they feel

unappreciated!

- US Dept. of Labour


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Team Work is no accident,

it is the by-product of

good leadership!


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Mental blocks / Inner barriers that hinders

effective team working

They are built from your assumptions on how you &

others should work.

They gradually transform into rules governing you -your response to people & situations.

One believes them unquestioningly .

One doesnt think of them, or recognize them as

sources of ineffectiveness at work.

What are they??


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Denial :

I dont see a

problem, so it

isn't there.


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Blind Spots &

shortcuts

What I dont

like cant be

important


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Self Interest

Always look

out for No. 1


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Mind reading

People should

know what Iwant without

being told !


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Blame

If something hasgone wrong, it

has to besomebodys

fault.


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Being nice

Being nice to

Avoid conflictat all cost.


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PerfectionIf its not

perfect its

nothing


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ExcusesThere is alwaysa good reason

why I dontfollow the ruleseveryone worksby.


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Being right

Theres a right

way & a wrongway, my wayis always right.


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Emotional Intelligence

Where the 20th century was driven by

IQ,

the key to success in the 21st Century

will be

EQ - Emotional Quotient


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The Stages of Effective Team

Management

New Manager - I did it

Experienced Manager - We did it

Leader - You did it


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A Team that is :

Open to ideas.

Eager to communicate.

Focused on its goals.

Accepting of all members.

. . . is DYNAMIC.


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Good Managers know how to cut:They trim costs, reengineer & restructure.

Leaders know how to grow:They realize you cant shrink your way to

Greatness!

Business Week - Top 25 Manager s 95

team buliding & leadership skills

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