team driven improvement with retrospectives
DESCRIPTION
Talk "Team Driven Improvement with Retrospectives" given at London Scrum User Group on 18th October 2012.TRANSCRIPT
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Agile Coach @ Unruly
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Who’s Here?
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Enjoy working in a team?Enjoyed working in a team?
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Team-driven!
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FrustrationsSometimes teamwork isdifficult ..
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Sustainable pace?
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“Retrospective?”
• Looking back overa lifetime of work?
“Retrospective?”
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Pioneered by Norman Kerth.
“a ritual held at the end of a project tolearn from the experience and to planchanges for the next effort.”
Book: Project Retrospec:vesexplains techniques for 3 day off-‐site mee:ngs at
the end of a project to iden:fy lessons learned.
Project Retrospectives
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A meeting where a team looksback on a past period of work sothat they can learn from theirexperience and apply this learningto future work.
Retrospectives
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Safety Check
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Project Timeline
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Mining The Time Line for Gold
Use flip-chart to categorize experience• What has worked well?• What have we learned?• What to do differently?• What is still puzzling?• What needs further work?
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“A discussion ofwhat went right andwhat went wrong inthe Sprint, andwhat can be doneto improve the nextSprint.” 2004
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Cut-down list of questions• What went well?• What didn’t go well?• Actions
Typical Scrum Retrospective
Risk: team judge past events rather thanthinking how to react next time around!
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Disconnected Cycle?
PO
SM
£££
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Agile Retrospective Cycle
From “Agile Retrospectives”by Derby & Larsen
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Pitfalls
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No time to improve!
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Living in the past
Spend too much on looking back, no time to discuss future changes.
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Unconnected Ideas
Individuals have ideas for improvement butdon’t connect them to team action.
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Cloudy Thinking
If team is not clear on what to do then nothing happens
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Thinking too big!
Be realistic! How much can you really do next sprint?
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No owner
When no one on team champions a change, it gets forgotten
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Always the Same Owner
Scrum Master takes on actions for the team ratherthan supporting team to do actions themselves.
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Invisible Actions
Actions from retrospective not visible to team or outside.
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Activities that trivialise
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Picking on people
Maintain safety
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Tips
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Meetings require pre-workand follow up!
Hard to learn about creating effective retrospectiveby being a participant
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Care for People
• Make a safe space• Diffuse tension• Bring food and
drinks
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Slow Down!
• People will not talk if you do notlisten to them
• Invite everyone to share whathappened
• Take time to gather the wholestory
• Involve each member of theteam
• Forget about making lists ofwhat went well, etc.
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• Break down into improvementgoal and action steps smallenough to fit into sprint cycle• Prioritise along with other work• Review in Scrum meetings
Apply Scrum planning
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Rotate theFacilitator
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Experiment!• Retrospectives are
about learning fromexperience
• Experiment andadapt the format togenerate newinsights
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Is there an elephant in theroom?
Acknowledge the current state
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Drop the Timebox?
• Try running yourretrospective withouta timebox.
• If there’s not much totalk about finish early
• If there’s a lot to talkabout it keep going(with plenty ofbreaks)
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Get Outside
• Get out of the office• Go to the park or the
pub• Lifts pressure and
generates energy• Remember to take
notes and photos
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Be patient
Change Takes Time
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References
• Project Retrospectives: A Handbook for Team Reviews by Norman L. Kerth.
• Agile Retrospectives: Making Good Teams Great by Esther Derby & Diana Larsen.
• The Retrospective Handbook by Patrick Kua
• Collaboration Explained by Jean Tabaka.
• Agile Coaching by Rachel Davies & Liz Sedley.• Facilitator’s Guide to Participatory Decision-Making by Sam Kaner• Innovation Games by Luke Hohmann
• http://facstaff.unca.edu/manns/retropatterns.html• http://www.retrospectives.com
• http://www.retrospectivefacilitatorgathering.org/
• http://xp123.com/xplor/xp0509/index.shtml
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Any Questions?
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Thank you!