teamwork ain't easy

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Teamwork ain’t always easy. From meetings where everybody has something to say but nothing gets done to poor decisions being made because the most senior or most forceful team member won the argument; sometimes you long for the days of high-walled cubicles and lone ranger coding. Long no more. In this workshop, you will learn about two simple techniques that drastically improve a team’s ability to work together toward common goals with less conflict and more genuine collaboration.

TRANSCRIPT

Teamwork Aint Always Easy

Michael Doc Norton@DocOnDev

http://cache.gawkerassets.com/assets/images/lifehacker/2010/12/work_with_you.jpg

Michael Doc Norton

Michael Doc NortonGrouponDirector of Engineeringdoc@groupon.com@DocOnDev

Michael Doc NortonGrouponDirector of Engineeringdoc@groupon.com@DocOnDev

Husband

Michael Doc NortonGrouponDirector of Engineeringdoc@groupon.com@DocOnDev

Husband Father

GRANDFATHER

GRANDFATHERHES SOOO CUTE!!

Simple Team Decisions

Should we offer Peets Coffee?

Should we offer Peets Coffee?

Should we offer Peets Coffee?

Should we offer Peets Coffee?Disagree. I

Require Changes

Needs Discussion.

Have ChangeSuggestions

Desire Discussion. Have Minor Concerns

Not in Total Agreement, but

Will Support

Good Idea, I Will Work For It

Great Idea, I Will Lead the

Implementation

Now You Try It

Should We Move On?

Should We Move On?

Disagree. I Require Changes

Needs Discussion.

Have ChangeSuggestions

Desire Discussion. Have Minor Concerns

Not in Total Agreement, but

Will Support

Good Idea, I Will Work For It

Great Idea, I Will Lead the

Implementation

Does Collaboration Mean Everyone?

What kind of chairs should we purchase?

What kind of chairs should we purchase?

Top of the line Herman Miller.

Those chairs are a scam. Get the $120 chair from OceMart.

I like the conference room chairs.

It doesnt matter to me, but we could each buy our own.

Lumbar support, please.

I dont really care, but I personally like leather chairs.

What kind of chairs should we purchase?

Wired are better. I like the numeric keypads.

Those chairs are a scam. Get the $120 chair from OceMart.

I like the conference room chairs.

It doesnt matter to me, but we could each buy

our own.

Small profile is crap, I dont really care, but I personally like leather

chairs.

Forming the Right Team

Collaboration Contracts

Inform Explain Consult Collaborate Advise Inquire Abstain

I will Inform you of my decision

I will Explain my reasoning

for this decision

I will Consult with others

before making this decision

I will Collaborate

with others on this decision

I will Advise the decision

maker

I will Inquire about the decision

I will Abstain from this decision

Collaboration Contracts

Inform Explain Consult Collaborate Advise Inquire Abstain

I will Inform you of my decision

I will Explain my reasoning

for this decision

I will Consult with others

before making this decision

I will Collaborate

with others on this decision

I will Advise the decision

maker

I will Inquire about the decision

I will Abstain from this decision

Joe Alice Thom, Susan Art, Arnie Janet, Frank

Collaboration Contracts

Inform Explain Consult Collaborate Advise Inquire Abstain

I will Inform you of my decision

I will Explain my reasoning

for this decision

I will Consult with others

before making this decision

I will Collaborate

with others on this decision

I will Advise the decision

maker

I will Inquire about the decision

I will Abstain from this decision

Joe Alice, Thom, Susan Art, Arnie Janet, Frank

Collaboration Contracts

Inform Explain Consult Collaborate Advise Inquire Abstain

I will Inform you of my decision

I will Explain my reasoning

for this decision

I will Consult with others

before making this decision

I will Collaborate

with others on this decision

I will Advise the decision

maker

I will Inquire about the decision

I will Abstain from this decision

Joe Alice, Thom, Susan Art, Arnie Janet, Frank

Alice, Thom, Arnie, Frank Susan, Art Janet, Joe

Collaboration Contracts

Inform Explain Consult Collaborate Advise Inquire Abstain

I will Inform you of my decision

I will Explain my reasoning

for this decision

I will Consult with others

before making this decision

I will Collaborate

with others on this decision

I will Advise the decision

maker

I will Inquire about the decision

I will Abstain from this decision

Joe Alice, Thom, Susan Art, Arnie Janet, Frank

Alice, Susan Thom, Arnie, Frank, Art Janet, Joe

Now You Try It

Form Teams

We Need a Facilitator(for each team)

You are Members of a Start-Up Software

Company

Roles(start left of facilitator)

1.CEO

2.HR Manager

3.CFO

4.QA Engineer

5.Engineering Lead

6.Engineer

7.Designer

8.Engineer

9.Oce Administrator

10.Engineer

11.Project Manager

12.Engineer

Choose At Least Two Topics

Inform Explain Consult Collaborate Advise Inquire Abstain

I will Inform you of my decision

I will Explain my reasoning

for this decision

I will Consult with others

before making this decision

I will Collaborate

with others on this decision

I will Advise the decision

maker

I will Inquire about the decision

I will Abstain from this decision

1.Choose Conference Room Chairs

2.Plan the Next Company Outing

3.Create an Engineering Recruiting Process

4.Marketing Plan for Agilistration

5.Select Beer for the Kegerator

6.Select a Testing Strategy & Tools

Parallel Thinking

But first...a wee bit pseudo-psychology

http://thepeoplesmarketing.us/wp-content/uploads/2012/03/dude.jpg

Myers / BriggsEXTROVERSION

SENSINGTHINKINGJUDGING

INTROVERSIONINTUITIONFEELINGPERCEPTION

CANT WE ALL JUST

GET ALONG?

I blame these dudes.

http://www.mwg-bayreuth.de/tl_files/bilder_allg/Fach%20Religion%20und%20Ethik/ethik_fachschaft.png

-10

0

10

20

30

40

Q1 Q2 Q3 Q4 Next

Trend % Profit

-10

0

10

20

30

40

Q1 Q2 Q3 Q4 Next

Trend % Profit

Ive seen this before. Lets try ...

As a matter of fact...

Yes, but I feel...

That will never work because...

This isnt a problem, its an

AWSOME opportunity!

Were Doomed

Six Thinking Hats

Six Thinking Hats

Neutral, objective, only concerned with facts

and figures

The emotional view,just what you feel, no justification needed

Careful and cautious, the devils

advocate, points out the weakness in

ideas

Sunny and positive, covers hope and positive thinking

Associated with fertile growth, creativity and

new ideas

Cool, the color of the sky, above everything else, the organizing

hat

Six Thinking Hats

Six Thinking Hats

Six Thinking Hats

Six Thinking Hats

Six Thinking Hats

Six Thinking Hats

Six Thinking Hats

Six Thinking Hats

Six Thinking Hats

Six Thinking Hats

Six Thinking Hats

Now You Try It

Proposal:Open a new office for sales and development of Agilistration in Palo Alto.

We have $1.2M

Additional funding from employees, then friends and family.

Six Thinking Hats

Neutral, objective, only concerned with facts

and figures

The emotional view,just what you feel, no justification needed

Careful and cautious, the devils

advocate, points out the weakness in

ideas

Sunny and positive, covers hope and positive thinking

Associated with fertile growth, creativity and

new ideas

Cool, the color of the sky, above everything else, the organizing

hat

Palo Alto Office with $1.2M & additional funding from employees, friends & family.

[Argument] completely lacks aconstructive, creative or design element. It was intended only to discover the 'truth' not to build anything.

~ Edward DeBono

No one person, no one alliance, no one nation, no one of us is as smart as all of us thinking together.

~ James Stavridis(Navy Admiral)

Michael Doc Norton@DocOnDev

http://cache.gawkerassets.com/assets/images/lifehacker/2010/12/work_with_you.jpg

Teamwork Aint Always Easy

Thank You!