technologies that will.. change the world of education?

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Technologies that will… change the world of education? Bartłomiej Polakowski, PwC CEE Learning Methods Manager https://www.sideshowtoy.com

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Technologies that will…

change the world of education?

Bartłomiej Polakowski, PwCCEE Learning Methods Manager

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Bartłomiej Polakowski

Who am I?

„What’s dangerous in not to evolve”

What’s the purpose?

Jeff Bezos, Amazon.com CEO

Purpose of this presentation

We are living in the age of huge number of available technologies and e-learning wouldn’t be the same

without the „e” element.

As e-learning experts, we should be aware of changes and trends in technical world around and ahead of

us. Without this knowledge business will sooner or later surprise us with questions regarding particular

technology…that will make us feel small;)

If we want to be learning consultants we can’t wait and just follow the others. We have to monitor the

market all the time.

This presentation concentrates on technologies that in my opinion have big potential to revolutionize the

way we learn.

PS. If you are not interested in technologies.. I’ve prepared some cool examples that will make you

change your mind;)

Bartłomiej Polakowski bartekpolakowski.wordpress.com

How will they change our lives?

Technologies

Technologies - How will they change our lives?

You will find many infographics like this on the Internet. What they show is that the number of new

technologies is constantly increasing.

It’s not possible (if you have life outside your office:) to follow all of them and know all the details how they

work. However we should be able to recognize at least the ones that are most discussed online, during

events and presentations.

Bartłomiej Polakowski bartekpolakowski.wordpress.com

Agenda

• New technologies – chance or danger?

• What technologies are comming? What are the trends?

• VR/AR/MR

• Machine Learning/Artificial intelligence (AI)

• Data Analytics/Big Data

• Blockchain & xAPI

PwC’s Digital Services

The greatest celebrity of

recent months

Bartłomiej Polakowski bartekpolakowski.wordpress.com

The greatest celebrity of recent months

Sophia became the first robot to receive citizenship of any country. She (if we can say about gender by

robots) was developed by Hanson Robotics and is able to imitate human gestures and make simple

conversations using AI and voice recognition technology.

It clearly shows how does our attitude towards machines changes. As they become more „human like”, we

are less afraid of them and use them in next areas of our lives.

Imagine that robots like Sophia can become teachers or mentors and will be available anytime and

anywhere you need support or information.

BTW: Sophia love jokes about destroying humanity but her family connections with Terminator are just

gossips…Exterminate! Exterminate!

Bartłomiej Polakowski bartekpolakowski.wordpress.com

New technologies – chance or danger?

Bartłomiej Polakowski bartekpolakowski.wordpress.com

New technologies – chance or danger?

There are two totally different views on how technology will influence our lives in the nearest future.

The first group are tech-enthusiast that see the huge potential in such fields like medicine, logistics or

sales.

The second group highlights threats connected with machines taking our jobs and…in extreme case our

lives (just ask Google for it;)

Bartłomiej Polakowski bartekpolakowski.wordpress.com

Who will defend us?

Bartłomiej Polakowski bartekpolakowski.wordpress.com

Who will defend us?

Fortunately we are not helpless. There are people around the globe who fight for our safe future.

Hayastan Shakarian – 75 years old women from Georgia has cut off the Internet in two countries using

simple shovel. It clearly shows that we can still fight the technology…even with one man army;)

What’s more, scientist, experts and tech-celebrities are demending regulations regarding development of

AI that will prevent us from killing robots knocking at our doors.

Bartłomiej Polakowski bartekpolakowski.wordpress.com

PwC’s Digital Services

Technological ups and

downs

14

Bartłomiej Polakowski bartekpolakowski.wordpress.com

Technological ups and downs

Gartner Hype Cycle for emerging technologies presents their popularity and maturity. Typically when

something new comes into market there is a growing interest around it. Experts write articles, every

conference includes it on it’s agenda and vendors try to put it in their portfolio.

This trend takes a while before reaching the top…where many people find out that the technology is not

fulfilling the expectations, is not that good as promised, it’s too expensive or there are no real business

cases for it.

The interest decreases but at the same time technology is still developed, the price falls down and

companies take time for meaningful implementations.

As a result the interest in the chosen technology increases again but this time it’s not fueled by vendors

and presentation but use cases from the market.

Looking at this year edition of Gartner Hype Cycle we can clearly see that the „safe zone” was reached by

VR followed by AR. On its way down there is Blockchain (probably because of the rumors around Bitcoin)

and the throne is occupied by AI.

This presentation covers all of this topics and put them in educational context.

Bartłomiej Polakowski bartekpolakowski.wordpress.com

PwC’s Digital Services

What technology

(existing or emerging) is

going to revolutionize

education?

Survey results

Bartłomiej Polakowski bartekpolakowski.wordpress.com

What technology (existing or emerging) is going to revolutionize education?

I’ve asked this question to experts and members of eLearning Industry LinkedIn group.

There were no suggestions from my site. Respondents could write whatever they thought. The majority of

answers covered Gartners predictions with VR, AR and AI leading the way.

Are these really the technologies with biggest educational potential? Let’s take a look.

Bartłomiej Polakowski bartekpolakowski.wordpress.com

„immersive, virtual and augmented reality will become part of people's daily life.”

VR/AR/MR

Mark Zuckenberg, Facebook CEO

VR/MR in training

You can find many examples of L&D projects using Virtual Reality. My favorite one is the new KFC game

for new joiners in escape room style (It just makes you want to play with these chickens!;)

However in most cases companies spend much less effort on fun and more on reality of their solutions like

DHL.

Where I see the biggest potential is Mixed reality promoted by Microsoft with their Hololens headset. It

enables shared work of several people located in different locations. All of them can see each other and

interact with the same digital object. Take a look at examples that show its use in medicine. Biggest

barier? Price

Bartłomiej Polakowski bartekpolakowski.wordpress.com

HTS (How to start)?

Developing a VR app is not an easy task and require big resources or programming skills. Fortunately

there are other ways how you can start your VR adventure.

I recommend two ways:

First - use Cardboard (cheapest VR goggles on the market) and available VR apps. You will find many at

Google Play or iTunes. The one that I find very useful is VirtualSpeech. It helps you train your presentation

skills. In compare to traditional way of preparing the presentation (in front of your laptop or walking along

the room) you are totally immersed in the experience. You can choose audience (conference, weeding

party, recruitment etc.) Than you upload your slides, set the timer and can start. You have to divide your

attention, look at the audience and control your voice. At the end you will get feedback regarding your

speech. Super useful!

Another way is to look for a non-IT friendly VR authoring environments Amazon has just announced

Sumerian which looks like a rapid tool for creating virtual trainings. You can set the locations, characters

and interactions with everything. This can be a game changer like Articulate Studio or Adobe Captivate

were in the past (suddenly everyone became an e-learning developer:). Take a look at a sample scene.

Bartłomiej Polakowski bartekpolakowski.wordpress.com

ARCore vs ARKit

Bartłomiej Polakowski bartekpolakowski.wordpress.com

ARCore vs ARKit

Apple and Google fights are epic. This time it takes place on AR arena. Both companies prepared

environments to develop new generation of apps that use smartphone sensors. In compare to previous

AR generation you don’t need any markers to place virtual objects in your environment. Apps can scan

your environment and identify all vertical and horizontal objects. This makes the whole experience much

more realistic as the virtual object can interact with the real environment – and you can play warships with

your friends on your carpet.

There are many apps and games developed so far so take your time to pla..do a small research;)

Bartłomiej Polakowski bartekpolakowski.wordpress.com

Performance support – virtual assistants

Bartłomiej Polakowski bartekpolakowski.wordpress.com

Performance support – virtual assistants

AR has a huuuuge potential in business environment. Especially in Performance Support area. Take a

look at the examples from Boeing or Thyssenkrupp. Workers wear special glasses like Hololens or Google

Glass (yes, it’s back) where they get contextual support regarding their current task. Everything is

displayed in front of eyes - element that needs repair, tool to use to do it, following steps and hints. And

you can call support and share your view with them if needed.

There are also some ideas how AR can „support” our life. For example a dating app that helps you during

discussion, advises which wine to choose and what to do to look intelligent, smart and funny;) You even

get points if you are a gamification evangelist;)

Google has also presented their idea of AR in voice segment. Their latest headphones called Google Pixel

Buds not only allows you to control your phone using Google Assistant but also translates automatically

everything people talk to you in foreign languages. Is this the end of the English schools we know now?

We will see. Translator still has problems with languages like Polish;)

Bartłomiej Polakowski bartekpolakowski.wordpress.com

Machine learning/AI

„Human plus machine isn't the future, it's the present”

Garry Kasparov, former world chess champion

http://www.macleans.ca/society/technology/garry-kasparov-on-russia-chess-and-the-great-gambit-of-ai/

Machine learning/AI

If you remember Garner chart presented at the beginning you’ve noticed that the hottest topic right now is

Artificial Intelligence.

I would like to encourage you to watch a TED video with Garry Kasparov. Famous chess master describes

his battles with Deep Blue computer and recommends to cooperate with machines to get the best results.

Bartłomiej Polakowski bartekpolakowski.wordpress.com

Machine learning (AI)

Bartłomiej Polakowski bartekpolakowski.wordpress.com

Machine learning/AI

You will find a lot of articles regarding AI. Human brain was humiliated after loosing to computer in GO

(and soon it will be able to battle us in other games like Starcraft:). A few years ago first robot became a

Director in a company and is responsible for financial decisions (what shows than all kind of jobs can be

replaced) and HireVue – company building systems supporting recruitment, launched an AI module that

analyses videos sent by candidates and select the ones that match job profile. This means that your

career depends on algorithm..which can hire it’s friend Bot instead of you;)

If you want to play with AI take a look at personality test which uses IBM Watson (AI superstar computer)

Bartłomiej Polakowski bartekpolakowski.wordpress.com

AI in education– where?

Students/employees assessment (tests and written assessments)

Virtual assistant always ready to answer your questions

Assessment of the whole learning processes and organization.

Personalized learning experience

Instant feedback and progress monitoring

Personalized carrer path

Bartłomiej Polakowski bartekpolakowski.wordpress.com

AI in education - examples

Bartłomiej Polakowski bartekpolakowski.wordpress.com

AI in education - examples

AI is gaining big interest from educational vendors. Almost all LMSs have some kind of machine learning

supported search on their development roadmap. These solutions will recommend content to learners

based on their profile, training history and preferences. Even if you have huge database with learning

materials, you will be presented with a collection selected specially for each learner.

You will also find first apps that follow that „fashion”. They even got their name - LEP (Learning

Experience Platform) and „feed” you daily with learning bites based on your chosen categories, training

history and interactions with the tool.

The algorithms became so smart that one professor in US used them to answer students questions on

discussion board. Nobody was aware that was speaking with a machine.

Amazon is also trying to make its way in this field. It’s virtual assistant Alexa will be delivered to the offices

and integrated with Office 365 to support employees by daily tasks.

Bartłomiej Polakowski bartekpolakowski.wordpress.com

AI in education - roadmap

Bartłomiej Polakowski bartekpolakowski.wordpress.com

AI in education - roadmap

I found this great chart in Marek Hyla’s presentation regarding Ai in education. It shows how AI will

possibly influence our educational market starting with intelligent search agents and ending with „one

machine” L&D team that will be able to plan a deliver personalized learning plan for each employee in the

organization..in a few seconds.

Bartłomiej Polakowski bartekpolakowski.wordpress.com

„Big data is not about the data”(the real value is in the analytics)

Data Analytics/Big data

Gary King, Weatherhead University Professor at Harvard University

https://harvardmagazine.com/2014/03/why-big-data-is-a-big-deal

Data Analytics (Big Data)

Bartłomiej Polakowski bartekpolakowski.wordpress.com

Data Analytics (Big Data)

It’s hard to speak about big data in training because available datasets are no that BIG. However learning

analytics is another hot topic that’s worth mentioning. I had a pleasure to take part in data analytics

contest lately. We took data from our LMS, cleaned it and processed using a tool called Qlik Sense (you

can download a free version).

Why training data analysis is important?

First of all, this is a great tool to work with business. No more „our people don’t get any training” or „their

team is trained more than we are”. You open an interactive dashboard, filter the data and show the

numbers.

Secondly it’s much easier to analyze trends. When you have few hundred thousand rows in excel it’s

much harder to do comparison, check correlations or spot errors in data.

You can combine different data sources and maybe finally spot some signs of training effectiveness;)

Bartłomiej Polakowski bartekpolakowski.wordpress.com

„You can't stop things like Bitcoin. [...]. It's like trying to stop gunpowder.”

Blockchain/xAPI

John McAfee, Technology Pioneer, Chief Cybersecurity Visionary of MGT Capital Investments

http://www.businessinsider.com/bitcoin-price-john-mcafee-not-a-bubble-2017-8?IR=T

Blockchain/xAPI

Everyone „plays” with Blockchain right now (or think about it). Finance, logistic, energetic and other type of

companies try to utilize its power. Education organizations have always been more resistant to changes.

However even in this area we can find first projects.

In this section I will introduce BC and xAPI and show how they can work together.

Bartłomiej Polakowski bartekpolakowski.wordpress.com

Blockchain? WTF?

Bartłomiej Polakowski bartekpolakowski.wordpress.com

Blockchain? WTF?

If you are completely new to Blockchain than these are two resources that I highly recommend. Start with

the video to get the basics and then read article to become BC guru

Bartłomiej Polakowski bartekpolakowski.wordpress.com

xAPI

Bartłomiej Polakowski bartekpolakowski.wordpress.com

xAPI

xAPI by many is called the successor to SCORM. In my opinion it’s completely different technology that

supplements it.

SCORM is great to monitor formal training inside the company. xAPI is superb to record any learning

activity outside your company’s network. You watched TED video or read an interesting article? This data

can also be stored and kept together with your compliance training.

If you want to learn more watch the video.

Bartłomiej Polakowski bartekpolakowski.wordpress.com

Blockchain in education – where?

Country’s local training database

Global certifications

Open badges

MOOCs

CPD (continuing professional development)

AI

Using artificial intelligenceyou can analyze training data from different organizationsand suggest changes to support local labor market.

xAPI

xAPI allows storing informallearning data coming from different learning portals. Then put in BC and you willhave your personal, completetraining record.Online learning portals

Bartłomiej Polakowski bartekpolakowski.wordpress.com

Blockchain in education – where?

Imagine a global database where all training information regarding all people is stored. Grades,

certifications, badges, CPDs, diplomas, training completions – everything in one place, available online.

No need to keep papers, no more lost data, no more privacy?

Bartłomiej Polakowski bartekpolakowski.wordpress.com

PwC’s Digital Services

Blockchain in

edu..action!

Bartłomiej Polakowski bartekpolakowski.wordpress.com

Blockchain in edu..action!

There are first initiatives that plan to use Blockchain in educational context. One of the first projects is led

by Sony who has a plan to connect universities around the world.

If you know Open Badges, there is also much interest in putting it on BC…so your badges won’t be nailed

to one server and will last forever

Bartłomiej Polakowski bartekpolakowski.wordpress.com

Obligatory reading

Homework

Thank YouLooking forward yo your feedback

and comments

Bartłomiej PolakowskiCEE Learning Methods Manager, PwC

[email protected]://www.linkedin.com/in/bartlomiej-polakowski-8576046/www.bartekpolakowski.wordpress.comhttps://www.facebook.com/korpoelearning