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Technology as a Reasonable Accommodation Things to Consider ADA Trainer Network Module 7b Trainer’s Name Trainer’s Title Phone Email/Website Address 1

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Page 1: Technology as a Reasonable Accommodation Things to Consider ADA Trainer Network Module 7b Trainer’s Name Trainer’s Title Phone Email/Website Address 1

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Technology as a Reasonable Accommodation

Things to Consider

ADA Trainer Network

Module 7b

Trainer’s Name

Trainer’s TitlePhone

Email/Website Address

Page 2: Technology as a Reasonable Accommodation Things to Consider ADA Trainer Network Module 7b Trainer’s Name Trainer’s Title Phone Email/Website Address 1

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DisclaimerInformation, materials, and/or technical assistance are intended solely as informal guidance, and are neither a determination of your legal rights or responsibilities under the ADA, nor binding on any agency with enforcement responsibility under the ADA. The Mid-Atlantic ADA Center is authorized by the National Institute on Disability and Rehabilitation Research (NIDRR) to provide information, materials, and technical assistance to individuals and entities that are covered by the ADA. The contents of this document were developed under a grant from the Department of Education, NIDRR grant number H133 A110020. However, those contents do not necessarily represent the policy of the Department of Education, and you should not assume endorsement by the Federal Government.

Page 4: Technology as a Reasonable Accommodation Things to Consider ADA Trainer Network Module 7b Trainer’s Name Trainer’s Title Phone Email/Website Address 1

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Technology-related Accommodation

• Consider how the AT will fit into the technology environment for the whole organization

• Important factors to consider: – Individual needs– Business needs– Availability of technology vendor– Current technology infrastructure

Page 5: Technology as a Reasonable Accommodation Things to Consider ADA Trainer Network Module 7b Trainer’s Name Trainer’s Title Phone Email/Website Address 1

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Technology as a Reasonable Accommodation

Page 6: Technology as a Reasonable Accommodation Things to Consider ADA Trainer Network Module 7b Trainer’s Name Trainer’s Title Phone Email/Website Address 1

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What is an Accommodation?

According to the EEOC (2002)…

• “any change in the work environment or in the way things are customarily done that enables an individual with a disability to enjoy equal employment opportunities”

Page 7: Technology as a Reasonable Accommodation Things to Consider ADA Trainer Network Module 7b Trainer’s Name Trainer’s Title Phone Email/Website Address 1

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Assistive Technology:Accommodations for employees with disabilities

0% 20% 40% 60%

Braille reader

Screen reader

Large screen

Voice recognition

Computer input

Screen magnifier

Workstation alteration

– Bruyere, Erickson, Schramm, 2003

Page 8: Technology as a Reasonable Accommodation Things to Consider ADA Trainer Network Module 7b Trainer’s Name Trainer’s Title Phone Email/Website Address 1

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Employers Believe Accessible Technology Improves Compliance, Satisfaction, and Productivity Most

49%

48%

47%

38%

35%

33%

32%

32%

29%

24%

Compliance with ADA and other laws

I mproving employee satisfaction

I mproving productivity

I mproving diversity in theworkplace

I mproving workplace collaboration

Raising customer or clientsatisfaction

Reducing workers’ comp claims

Retention of existing employees

Recruiting new employees

Reducing absenteeism – Microsoft, 2008

Page 9: Technology as a Reasonable Accommodation Things to Consider ADA Trainer Network Module 7b Trainer’s Name Trainer’s Title Phone Email/Website Address 1

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Results from a Job Accommodation Network Survey (2011)

• 56% of accommodations were made for no cost – 38% were a one-time cost– 4% required an on-going, annual cost

• Of those employers who reported a cost, one-time expenditures averaged $500

• 76% stated accommodations were either very effective or extremely effective

Page 10: Technology as a Reasonable Accommodation Things to Consider ADA Trainer Network Module 7b Trainer’s Name Trainer’s Title Phone Email/Website Address 1

JAN: Direct Benefits of Accommodation

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Page 11: Technology as a Reasonable Accommodation Things to Consider ADA Trainer Network Module 7b Trainer’s Name Trainer’s Title Phone Email/Website Address 1

JAN: Indirect Benefits of Accommodation68%

63%

59%

47%

45%

39%

32%

18%

reported improved interactions withco-workers

increased overall company morale

increased overall companyproductivity

improved interactions withcustomers

increased workplace safety

increased overall companyattendance

increased profitability

increased customer base

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Page 12: Technology as a Reasonable Accommodation Things to Consider ADA Trainer Network Module 7b Trainer’s Name Trainer’s Title Phone Email/Website Address 1

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Mid-Atlantic ADA CenterTransCen, Inc.

401 North Washington Street, Suite 450Rockville, MD 20850

Toll-Free: 800.949.4232 (DC, DE, MD, PA, VA, WV)

Telephone 301-217-0124Fax 301-251-3762TTY 301-217-0124Email [email protected] www.ADAinfo.org

The contents of this presentation were developed under a grant from the Department of Education, NIDRR grant number H133 A110020. However, those contents do not necessarily represent the policy of the Department of Education, and you should not assume endorsement by the Federal Government.