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Case Study Teleconferencing NHS Derbyshire “There was no financial outlay, we only pay when we use the service, and the benefits in terms of efficiency and travel savings are well evidenced. It also demonstrated its flex- ibility during the heavy snowfalls in December 2010 when travel was made especially difficult” Alvaro Pancisi Head of Informaon Management and Technology Strategy NHS Derbyshire Background NHS Derbyshire Community Health Services NHS Trust employs more than 5,000 staff with an annual income of approximately £148 million. It is one of the largest provider organisaons in the country running more than 10 community hospitals and offering a range of services including health vising and treatment centres. As the Trust covers a large area, including the Dales, staff have to travel long distances when vising paents in their homes as well as going to regular meengs in different parts of the organisaon. Collecvely they travel around five million miles a year. This costs a significant amount of money in expenses and also wastes employee travel me and associated carbon costs. Teleconferencing - savings During the first year staff organised 1200 teleconference calls with 4700 people taking part. The Trust calculated that this saved more than 3000 hours of staff travel me and around 20 tonnes of carbon. It also saved the Trust more than £100,000. Any difficules? The Trust’s audio conferencing service only requires a fixed or mobile phone line and up to 40 people can take part. No prior booking is needed and the service is available 24-7. The Trust has also found that teleconferences last around 35 minutes on average, meaning they are oﬅen shorter and more focused than face-to-face meengs.

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Page 1: Teleconferencing NHS Derbyshire · Teleconferencing NHS Derbyshire “There was no financial outlay, we only pay when we use the service, and the benefits in terms of efficiency and

Case StudyTeleconferencing NHS Derbyshire

“There was no financial outlay, we only pay when we use the service, and the benefits in terms of efficiency and travel savings are well evidenced. It also demonstrated its flex-ibility during the heavy snowfalls in December 2010 when travel was made especially difficult”

Alvaro PancisiHead of Information Management and Technology Strategy NHS Derbyshire

Background

NHS Derbyshire Community Health Services NHS Trust employs more than 5,000 staff with an annual income of approximately £148 million.

It is one of the largest provider organisations in the country running more than 10 community hospitals and offering a range of services including health visiting and treatment centres.

As the Trust covers a large area, including the Dales, staff have to travel long distances when visiting patients in their homes as well as going to regular meetings in different parts of the organisation.

Collectively they travel around five million miles a year. This costs a significant amount of money in expenses and also wastes employee travel time and associated carbon costs.

Teleconferencing - savings

During the first year staff organised 1200

teleconference calls with 4700 people taking part. The Trust calculated that this saved more than 3000 hours of staff travel time and around 20 tonnes of carbon. It also saved the Trust more than £100,000.

Any difficulties?

The Trust’s audio conferencing service only requires a fixed or mobile phone line and up to 40 people can take part. No prior booking is needed and the service is available 24-7.

The Trust has also found that teleconferences last around 35 minutes on average, meaning they are often shorter and more focused than face-to-face meetings.

Page 2: Teleconferencing NHS Derbyshire · Teleconferencing NHS Derbyshire “There was no financial outlay, we only pay when we use the service, and the benefits in terms of efficiency and

NHS Sustainable Development Unit

Victoria House, Capital ParkFulbourn, Cambridge CB21 5XB

Tel: 01223 597 792Fax: 01223 597 712

Web: www.sdu.nhs.uk

The NHS Sustainable Development Unitdevelops organisations, people,tools, policy, and researchto help the NHS in England fulfil itspotential as a leading sustainableand low carbon organisation.

Success Factors

Alvaro Pancisi says the new way of working improves productivity, saves money, helps provide better patient care and is better for the environment. It is also helping the Trust become financially, socially and environmentally sustainable for the future.

Contact

If you would like to know more about this project then please contact:

[email protected] or call 01773 824171.

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