telegroup confidential a division of: telegroup confidential selling xdsl
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Telegroup Confidential
TelegroupGlobal Servicewith a personal touch SM
TelegroupGlobal Servicewith a personal touch SM
A division of:
Telegroup Confidential
TelegroupGlobal Servicewith a personal touch SM
SellingxDSL
Telegroup Confidential
TelegroupGlobal Servicewith a personal touch SM
Prepared For
Telegroup/Primus
Agents
Telegroup Confidential
TelegroupGlobal Servicewith a personal touch SM
The Future is with DSL
AnalogAnalog
SlowSlow
CircuitsCircuits
Phone CentricPhone Centric
MonopolyMonopoly
1 MB+1 MB+DSL TechnologyDSL Technology
25M+25M+Persons OnlinePersons Online
Telecom ActTelecom Actof 1996of 1996
ConvergingConvergingForcesForces
The Result - CommunicationsThe Result - Communications WasWas Will BeWill Be
DigitalDigital
FastFast
PacketsPackets
PC CentricPC Centric
CompetitiveCompetitive
Telegroup Confidential
TelegroupGlobal Servicewith a personal touch SM
“Why Sell DSL?”*
*Last words of the analogosaurus telecomus
Telegroup Confidential
TelegroupGlobal Servicewith a personal touch SM
Selling xDSL & Internet Services A Great Professional Challenge Complete Back Office solution for the Agent Generous Commission structure Residual Commissions Dedicated Sales Support Web-based training On-line provisioning with Telegroup
RepLink-2000 On-line Agent management tools
Telegroup Confidential
TelegroupGlobal Servicewith a personal touch SM
DataCom Bottleneck
0x
20x
40x
60x
80x
100x
Per
form
ance
Mul
tiple
Performance Increase 1988-1998
Modems Microprocessors
80x
6x
Telegroup Confidential
TelegroupGlobal Servicewith a personal touch SM
DSLDSLDigital Subscriber Line (DSL)Digital Subscriber Line (DSL)is a Group of Technologiesis a Group of Technologiesthat Deliver Higher Speedsthat Deliver Higher Speeds
over Existingover ExistingTelephone Copper WiringTelephone Copper Wiring
What is DSL?
Telegroup Confidential
TelegroupGlobal Servicewith a personal touch SM
HDSLHDSL SDSLSDSL
ADSLADSL VDSLVDSL
RADSLRADSL IDSLIDSL
Types of DSL
Telegroup Confidential
TelegroupGlobal Servicewith a personal touch SM
HDSLHDSL SDSLSDSL
ADSLADSL VDSLVDSL
RADSLRADSL IDSLIDSL
ADSL (Asymmetric DSL)ADSL (Asymmetric DSL)ADSL Offers a Variety of Downstream &ADSL Offers a Variety of Downstream &
Upstream Rates. ADSL is Often ProvisionedUpstream Rates. ADSL is Often Provisionedwith Greater Downstream than Upstream Rateswith Greater Downstream than Upstream Rates
(Hence the “Asymmetric” Name). (Hence the “Asymmetric” Name). These Rates are Dependent on the DistanceThese Rates are Dependent on the Distance
a User is from the CO and May Varya User is from the CO and May Varyfrom as Little as 384 Kbps up to 1.5 Mbps.from as Little as 384 Kbps up to 1.5 Mbps.
Types of DSL
Telegroup Confidential
TelegroupGlobal Servicewith a personal touch SM
HDSLHDSL SDSLSDSL
ADSLADSL VDSLVDSL
RADSLRADSL IDSLIDSL
SDSL (Symmetric DSL)SDSL (Symmetric DSL)Developed as a ModifiedDeveloped as a Modified
HDSL Software Technology, if you qualify HDSL Software Technology, if you qualify SDSL can provide up to 1.1 MbpsSDSL can provide up to 1.1 Mbps
in Both Directions over a Single Twisted Pair.in Both Directions over a Single Twisted Pair.However, the Distance overHowever, the Distance over
Which This Can Be AchievedWhich This Can Be Achievedis limited.is limited.
Types of DSL
Telegroup Confidential
TelegroupGlobal Servicewith a personal touch SM
HDSLHDSL SDSLSDSL
ADSLADSL VDSLVDSL
RADSLRADSL IDSLIDSL
IDSL (ISDN DSL)IDSL (ISDN DSL)IDSL Provides up to 144-Kbps Transfer RatesIDSL Provides up to 144-Kbps Transfer Rates
in Each Direction and Can Be Provisionedin Each Direction and Can Be Provisionedon Any ISDN-Capable Phone Line.on Any ISDN-Capable Phone Line.
Unlike ADSL and Other DSL Technologies,Unlike ADSL and Other DSL Technologies,IDSL Can Be Deployed RegardlessIDSL Can Be Deployed Regardless
of the Distance the User isof the Distance the User isfrom the Central Office.from the Central Office.
Types of DSL
Telegroup Confidential
TelegroupGlobal Servicewith a personal touch SM
Analog28Kbps
SDSL1.5Mbps
Cable Modem3.0Mbps
ISDN128Kbps
13 Seconds -
Note: Cable Modems work on a shared network; Speed is determined by the number of active users on the network. Theoretical maximum speed limited by Ethernet board at 10Mbps. Actual maximum speed typically 1-3Mbps.
Time
Access
27 Seconds
5 Minutes
23 Minutes
Time To Download 5Mb File
This is a residential product, and not a business solution for our business customers
Telegroup Confidential
TelegroupGlobal Servicewith a personal touch SM
Speed Price Security Availability
Technology Alternatives
Access
DSL
T1
ISDN
Cable
Analog
Telegroup Confidential
TelegroupGlobal Servicewith a personal touch SM
DSL is Faster Than Analog, ISDN, Cable, or Wireless Solutions.
DSL Provides a Secure Remote Access over a Dedicated Copper Phone Line.
DSL is Cost Effective to Implement, Requiring No Expensive Engineering or Infrastructure Build-Outs.
Since DSL Utilizes Existing Copper Wiring (if available) Infrastructure, DSL is Deployable Today.
DSL Advantages
Telegroup Confidential
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DSL Operates over Ordinary 2-Wire Phone Lines Always Connected - Like a Dedicated T1 to the
Home. No Waiting for Connection or Busies. Enables High Bandwidth & ‘Push’ Apps. Cheaper than traditional T1 and Frame Relay Faster than dial-up service
DSL Advantages
TelegroupGlobal Servicewith a personal touch SM
Telegroup Confidential
Digital Select NOC
NOC Proactive Monitoring 24x365.Network Status Available @ digitalselect.net
TelegroupGlobal Servicewith a personal touch SM
Telegroup Confidential
SmallBusiness
Client (End User) Connection
5. Test End-to-End Connection to Primus4. Connect the Modem to the RJ-45 Wall Jack
3. Connect the Modem to the Hub, Router, or Switch2. Install a Pre-Configured xDSL Digital Modem
1. Install Wiring from NID to RJ-45 Wall Jack (Optional $$)
xDSLDigitalModem
RJ45
NID
Layer 3Configured PC or LAN
with ISP Access
Hub, Routeror Switch
w/10BaseTEthernet Port
ToCO
TelegroupGlobal Servicewith a personal touch SM
Telegroup Confidential
Employee orConsumer
Home
Client (End User) Connection
5. Test End-to-End Connection to Primus
Layer 3Configured PC
w/10BaseT Card& Corporate or
ISP Access
4. Connect the Modem to the RJ-45 Wall Jack3. Connect the Modem to the Computer’s Ethernet Card2. Install a Pre-Configured xDSL Digital Modem
1. Install Wiring from NID to RJ-45 Wall Jack (Optional $$)
xDSLDigitalModem
RJ45
NID
ToCO
Telegroup Confidential
TelegroupGlobal Servicewith a personal touch SM
Customer Premise Equipment
Telegroup Confidential
TelegroupGlobal Servicewith a personal touch SM
Ethernet (10BaseT) Connection to Client’s Workstation or Hub
DigitalSelect Provides Flowpoint 144 (IDSL), Diamond Lane 2000 (ADSL), & Flowpoint 2200 (SDSL) and others
DigitalSelect will Configure and Install Its CPE Firewall now included, customer is responsible
for configuration
Customer Premise Equipment
TelegroupGlobal Servicewith a personal touch SM
Telegroup Confidential
Telegroup/Primus Network DesignInternet
CO “…X”
SmallBusiness
DigitalSelect
Corporate LAN
T1orT3
T3or
OC3CO “2”
CO “1”
xDSL
xDSL
xDSL
EmployeeHome
ConsumerHome
Layer 2 PVC
CLEC Hub
Telegroup Confidential
TelegroupGlobal Servicewith a personal touch SM
National Network
Detroit
Portland
Phoenix
Minneapolis
Dallas
Austin Houston
Chicago
Raleigh
Denver
Seattle
San Francisco
San Diego
Los Angeles
Atlanta
Washington
Boston
Philadelphia
New York
Baltimore
Miami
Created By: Ann Martin
Cities where service is currently available
Telegroup Confidential
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DC/Baltimore Footprint
Example of service availability
Telegroup Confidential
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Check if Customer QualifiesTelegroup Service AvailabilityComplete the following form to estimate Telegroup Service availability for Clients
Inputting only the phone number will indicate overall Telegroup Service Availability for the Central Office that serves that phone number but won’t provide estimation of obtainable speed.
Inputting the phone number and address will indicate estimated service speed based on the serving Central Office and distance from that CO to the client.
Telegroup Confidential
TelegroupGlobal Servicewith a personal touch SM
Service
Speeds
144 K/144 K
192 K/192 K
384 K/384 K
768 K/768 K
1.5 M/384 K
1.1 M/1.1 M
Up To Up To Up To
12,000’ 15,000’ 18,000’
xDSL Loop Lengths
Telegroup Confidential
TelegroupGlobal Servicewith a personal touch SM
Business Quality Services Residential Service is scheduled for mid 2000
ADSL, SDSL & IDSL Easy & Inexpensive to Upgrade to 1.1Mbps Substantial Upgrade from Slower, Dial-Up,
Usage-Based ISDN Substantially Less Expensive Than Frame
Relay or T1
Telegroup vs. Bell Atlantic
Telegroup Confidential
TelegroupGlobal Servicewith a personal touch SM
Costs - A “No-Brainer”
Telegroup/Primus vs. Bell Atlantic Business ISDN
0
100
200
300
400
500
600
700
4 8 12
Hours Usage/Work Day/Month
Av
era
ge
Mo
nth
ly C
os
t ($
)
Bell Atlantic Business ISDN
DSL 144
DSL 192
DSL 384
DSL 768
DSL 1.1 or 1.5
Telegroup Confidential
TelegroupGlobal Servicewith a personal touch SM
Qualify the Loop at partners.digitalselect.net but Remember “Driving Distance,” not as “Crow Flies” (if you need a DSL password notify Agent Support at [email protected])
No Guarantee of Bandwidth Delivery Customer is Better Off Obtaining CPE from
Telegroup
Sales Issues
Telegroup Confidential
TelegroupGlobal Servicewith a personal touch SM
Manage Expectations - Up to 45-60 Days after Telegroup receives completed paperwork and Covad receives the order
If They Absolutely, Positively, Have to Have the Bandwidth but Have Distance Issues, Sell Leased Lines! (available in selected areas)
Must Have Contact at End User Site Residential Issues Complicate Things - Focus
on Business, (residential to follow in mid 2000)
Sales Issues
Telegroup Confidential
TelegroupGlobal Servicewith a personal touch SM
High Tech Jargon for MONEY
DSL
Telegroup Confidential
TelegroupGlobal Servicewith a personal touch SM
Agent Support1-877-375-3388
1-877-375-3180 [email protected]
TelegroupGlobal Servicewith a personal touch SM