tema 2 positioning y branding
TRANSCRIPT
SISTEMA DE INFORMACIÓN DE MERCADOS
Juan Conde Revuelta
Departamento de Comercio Internacional
Tema 2
TEMA 2. BRANDING MANAGEMENT
0. PRACTICE SUMMARY SIM (3 POINTS)
PRACTICE UNIT 1: ATTITUDES AND VALUES (0.5 POINTS) PRESENTATION UNIT 2 : BRANDING MANAGEMENT(1 POINT) PORTFOLIO PRACTICE UNIT 2(1 POINT)
PRACTICE 1: TONY SEGARRA INTERVIEW PRACTICE 2: CRACKER JACK CASE PRACTICE 3: BRAND ARTICLES PRACTICE 4: BRIEFING (CREATIVE THINKING) PRACTICE 5: CREATIVE DESIGN (SOAP PACKAGING)
PRACTICE UNIT 3 (0.5 POINTS)
TEMA 2. BRANDING MANAGEMENT
TEACHER’S OUTLINE
1.BRANDING MANAGEMENT (BRANDING POSITIONING)2.BRANDING EQUITY3.BRANDING STRATEGIES4.BRAND GROWTH STRATEGIES5.PROTECTING BRAND NAMES6.CASE ANALYSIS7.PERSONAL BRANDING
TEMA 2. BRANDING MANAGEMENT
1. STUDENT’S OUTLINE
1.BRAND FOCUS2.BRAND STRATEGY3.EXPRESSING THE BRAND THROUGH ITS IDENTITY4.BRAND CULTURE5.BUILDING YOUR EMPLOYER BRAND6.THE IMPORTANCE OF DESIGN7.SUSTAINING THE BRAND
TEMA 2. BRANDING MANAGEMENT
1. BRANDING MANAGEMENT
ORAL PRESENTATION
EN GRUPOS DE DOS PERSONAS, ELEGID UNA OPCIÓN ENTRE LOS SIGUIENTES SIETE CAPÍTULOS PREVIAMENTE DESCRITOS.
NOTA TRABAJO: 10%
FECHA DE PRESENTACIÓN: DÍAS 7, 8 Y 10 DE OCTUBRE
VER PLANTILLA DE CALIFICACIÓN PUBLICADA EN EL BLOG
TEMA 2. BRANDING MANAGEMENT
1. BRANDING MANAGEMENT
ORAL PRESENTATION
EXTENSIÓN: EXTENSIÓN: PRESENTACIÓN DE 15 A 20 DIAPOSITIVASPRESENTACIÓN DE 15 A 20 DIAPOSITIVAS
IDIOMA: IDIOMA: ESPAÑOL, INGLÉS, FRANCÉS O MIXTO ESPAÑOL, INGLÉS, FRANCÉS O MIXTO (COHERENCIA)(COHERENCIA)
DURACIÓN: DURACIÓN: EXPOSICIÓN DE 10 MINUTOS MÁXIMO. 8 EXPOSICIÓN DE 10 MINUTOS MÁXIMO. 8 MINUTOS MÍNIMOMINUTOS MÍNIMO
TEMA 2. BRANDING MANAGEMENT
1. BRANDING MANAGEMENT
ORAL PRESENTATION
ESTRUCTURAÍNDICEINTRODUCCIÓN CONCEPTOS BÁSICOS DEL CAPÍTULO VIDEO O EJERCICIO PRÁCTICO A MODO DE EJEMPLO ASPECTOS CURIOSOS A TRATARCONCLUSIÓN BIBLIOGRAFÍA
ESTILO FUENTE: CALIBRI, TIMES NEW ROMAN, ARIAL. TAMAÑO CONTENIDO: 16/18
TEMA 2. BRANDING MANAGEMENT
1. BRANDING MANAGEMENT
INTRO PRACTICE
READ THE INTRO TEXT:
DO BRANDS HAVE TO ADAPT THEIR PRODUCTS TO APPEAL TO LOCAL PREFERENCES?
WHAT IS A LABELING REQUIREMENT?
ANY LEGAL REQUIREMENTS?
TEMA 2. BRANDING MANAGEMENT
1. BRANDING MANAGEMENT
INTRO PRACTICE
LABELING EXAMPLE: FOOD PRODUCTS
Under General labelling legislation the following must appear on the label:
• name under which the product is sold * • list of ingredients• quantity of certain ingredients• net quantity * • date of minimum durability * • any special storage instructions or conditions of use
TEMA 2. BRANDING MANAGEMENT
1. BRANDING MANAGEMENT
INTRO PRACTICE
LABELING EXAMPLE: FOOD PRODUCTS
Under General labelling legislation the following must appear on the label:
• name or business name and address of the manufacturer or packager, or of a seller within the European Union
• place of origin of the foodstuff if its absence might mislead the consumer to a material degree
• instructions for use where necessary• beverages with more than 1.2% alcohol by volume must declare
their actual alcoholic strength *
TEMA 2. BRANDING MANAGEMENT
2. BRANDING EQUITY
HOW DO WE CREATE BRAND EQUITY?
BRANDS SHOULD BE CAREFULLY NURTURED BY MARKETING PROGRAMS. BRAND EQUITY DOESN’T JUST HAPPEN. IT IS ALSO KNOWN AS THE CUSTOMER LOYALTY JOURNEY
IT ARISES FROM A SEQUENTIAL BUILDING PROCESS OF FOUR STEPS:
1. POSITIVE BRAND AWARENESS2. ESTABLISHING A BRAND MEANING IN ITS CONSUMER’S MINDS.3. ELICIT THE PROPER CONSUMER RESPONSES. SEE HOW
CONSUMERS FEEL AND THINK ABOUT THE BRAND (COMMITMENT)
4. CREATE A CONSUMER-BRAND RESONANCE. LOYALTY. EX: HARLEY DAVIDSON, APPLE.
TEMA 2. BRANDING MANAGEMENT
2. BRANDING EQUITY
BUYER SATISFACTION AND FAVOURABLE ASSOCIATIONS WITH A BRAND LEAD TO BRAND EQUITY
BRAND EQUITY PROVIDES A COMPETITIVE ADVANTAGE EX: GATORADE NAME DEFINES SPORTS DRINKS
A SECOND ADVANTAGE: CONSUMERS ARE WILLING TO PAY A HIGHER PRICE.
TEMA 2. BRANDING MANAGEMENT
2. BRANDING EQUITY
VALUING BRAND EQUITY
BRAND VALUATION: PROPER MANAGEMENT OF THE BRAND
BRAND DEVALUATION: INEFFICIENT MANAGEMENT OF THE BRAND.
TEMA 2. BRANDING MANAGEMENT
2. BRANDING EQUITY
PRÁCTICA: ENTREVISTA CON TONI SEGARRA
NOMBRA AL MENOS DOS POSIBLES ESTRATEGIAS DE COMUNICACIÓN DE MARCA.
NOMBRE AL MENOS DOS EJEMPLOS DE CAMPAÑAS DE COMUNICACIÓN EXITOSAS QUE REFORZARON LA REPUTACIÓN DE LA MARCA.
¿ES OBAMA UN PRODUCTO O UNA MARCA?
LA MARCA ESPAÑA ESTÁ EN SUS CUOTAS MÁS BAJAS DE POPULARIDAD. ¿HUNDIR AÚN MÁS LA MARCA ESPAÑA PODRÍA SER UNA BUENA CAMPAÑA DE COMUICACIÓN? ¿ES REALMENTE ÉSTA LA CAMPAÑA DE COMUNICACIÓN DE RYANAIR?
TEMA 2. BRANDING MANAGEMENT
2. BRANDING EQUITY
PRACTICE: CRACKER JACK
BRAND MANAGEMENT:
HOW WOULD YOU DESCRIBE CRACKER’S JACK BRAND EQUITY?
WHAT ABOUT ITS BRAND AWARENESS?
WHAT ABOUT CRACKER JACK’S NEGATIVE AND POSITIVE PERCEPTIONS?
TEMA 2. BRANDING MANAGEMENT
2. BRANDING EQUITY
PRACTICE: CRACKER JACK
PROMOTION STRATEGIES:AFTER READING THE TEXT, WHAT DO YOU THINK OF ITS
SIMULATED TEST MARKET ADVERTISEMENT?WHICH IS THE BEST WAY FOR CRACKER JACK TO BE
POSITIONED WITHIN THE MARKET? SALES PROMOTION STRATEGIES: MERCHANDISING? CHECK CRACKER JACK’S COMMERCIALS ON TV (YOUTUBE)
WHAT DO YOU THINK OF ITS COMMUNICATION CAMPAIGNS? CASE UPDATE.
DESCRIBE THEIR PRICING STRATEGIES EXPLAIN ITS PRODUCT STRATEGIES AS WELL AS:
ITS PACKAGE DESIGN AND CATEGORY EXTENSIONS PRODUCT CANNIBALISM
TEMA 2. BRANDING MANAGEMENT
3. BRANDING STRATEGIES
BRANDING STRATEGIES
MULTIPRODUCT BRANDING MULTIBRANDING PRIVATE BRANDING
TEMA 2. BRANDING MANAGEMENT
3. BRANDING STRATEGIES
BRANDING STRATEGIES
MULTIPRODUCT BRANDING A COMPANY USES ONE NAME FOR ALL ITS PRODUCTS IN A
PRODUCT CLASS. IT IS USED TO ESTABLISH DOMINANCE. EX: SONY
ADVANTAGES:LOWER ADVERTISING AND PROMOTION COSTSRAISING OF BRAND AWARENESSGLOBAL BRAND IDENTITY
DISADVANTAGESTOO MANY USES OF A BRAND CAN DILUTE THE
MEANING OF A BRAND FOR CONSUMERS.
TEMA 2. BRANDING MANAGEMENT
3. BRANDING STRATEGIES
BRANDING STRATEGIES
MULTIBRANDING: ONE DIFFERENT BRAND FOR EACH PRODUCTADVANTAGES:
THE BRAND IS UNIQUE TO EACH SEGMENTBRAND FAILURE IS REDUCED
DISADVANTAGES PROMOTIONAL COSTS TEND TO BE MORE EXPENSIVE
TEMA 2. BRANDING MANAGEMENT
3. BRANDING STRATEGIES
BRANDING STRATEGIES
PRIVATE BRANDS: BRANDS SOLD UNDER THE BRAND NAME OF A RETAILER OR SOME OTHER DISTRIBUTOR.
EX: TESCO BRAND, ALDI, ETC.
PRICE CONSCIOUS CONSUMERS
TEMA 2. BRANDING MANAGEMENT
3. BRANDING STRATEGIES
BRANDING STRATEGIES II
SINGLE BRAND MODEL ( SOLITARY APPROACH= EX:VIRGIN) ENDORSED BRAND MODEL ( EX: NESTLÉ) BRANDED MODEL (HOUSE OF BRANDS= PROCTER & GAMBLE)
SINGLED BRAND MODEL= MULTIPRODUCT BRANDING ENDORSED BRAND MODEL BRANDED MODEL= MULTIBRANDING PRIVATE BRANDING
TEMA 2. BRANDING MANAGEMENT
3. BRANDING STRATEGIES
PRACTICE :BRAND ARTICLES (PHOTOCOPY)
WHY WAS ACCENTURE A WRONG NAME FOR ITS BRAND?
DO YOU KNOW ANY OTHER EXAMPLES WHO WENT WRONG?
WHY IS THAT IMPORTANT TO NAME CORRECTLY A COMPANY OR A PRODUCT?
WHAT HAPPENED IN USA WITH THE ADVERTISING CAMPAIGNS OF ITALIAN OLIVE OIL? WHY?
EXPLAIN ONE EXAMPLE OF COUNTERFEITING
ADVANTAGES AND DISADVANTAGES OF MULTINATIONAL AND LOCAL BRANDS.
TEMA 2. BRANDING MANAGEMENT
4. BRAND GROWTH STRATEGIES
NEW PRODUCT CLASS EXISTING PRODUCT CLASS
NEW BRAND
EXISTING BRAND
NEW BRAND FIGHTING BRAND
BRAND EXTENSION LINE EXTENSION
TEMA 2. BRANDING MANAGEMENT
4. BRAND GROWTH STRATEGIES LINE EXTENSION STRATEGY: WHEN AN ORGANIZATION INTRODUCES ADDITIONAL OFFERINGS WITH THE SAME BRAND IN A PRODUCT CLASS THAT IT CURRENTLY SERVES
NEW FALVORS, COLORS, INGRADIENTS, ETC. EX: CAMPBELL SOUP
BRAND EXTENSION STRATEGY: THE PRACTICE OF USING A CURRENT BRAND NAME TO ENTER A COMPLETELY DIFFERENT PRODUCT CLASS.
REQUIRES CARE. IT CAN MODIFY CONSUMER’S BRAND PERCEPTION.
TEMA 2. BRANDING MANAGEMENT
4. BRAND GROWTH STRATEGIES NEW BRAND STRATEGY: WHEN AN ORGANIZATION CONCLUDES THAT IT EXISTING BRAND NAME CANNOT BE EXTENDED TO A NEW PRODUCT CLASS.
VERY COSTLY THE MOST CHALLENGING STRATEGY AKIN TO DIVERSIFICATION
TEMA 2. BRANDING MANAGEMENT
4. BRAND GROWTH STRATEGIES FLANKER/FIGHTING BRAND STRATEGY: SOMETIMES NEW BRANDS ARE CREATED FOR A PRODUCT CLASS ALREADY SERVED BY THE ORGANIZATION WHEN A LINE EXTENSION STRATEGY IS DEEMED INAPPROPRIATE.
INVOLVES ADDING NEW BRANDS ON THE HIGH OR LOW END OF THE PRODUCT LINE BASED ON A PRICE QUALITY CONTINUUM.
EX: MARRIOT HOTELS / MARRIOT MARQUIS HOTELS
CANNIBALISM?
TEMA 2. BRANDING MANAGEMENT
5. PROTECTING BRAND NAMES COMPANIES PAY MILLIONS TO PROTECT THEIR BRANDS FROM DILUTION BY REGISTERING THEM ANYWHERE THEY ARE PRESENT AND DEFENDING THEM IN COURT.
DESIGN COUNTERFEITING: COPYING DESIGNS OR SCENTS AND RISK FREE.
BRAND NAME COUNTERFEITING: SELLING COUNTERFEIT PRODUCTS AS BRAND NAME ORIGINAL. THEY ARE FAKE.
EX: CAIRO FLEA MARKETS, ISTAMBUL, ETC.
TEMA 2. BRANDING MANAGEMENT
5. PROTECTING BRAND NAMES STRATEGIES TO COMBAT COUNTERFEITING:
LOBBYING THE COUNTRIES’ GOVERNMENTS CHANGING PRODUCT APPEARANCE TO DIFFERENTIATE
AUTHENTIC PRODUCTS FROM FAKES.EX: BUDWEISER (INSERTING SPECIAL IMAGES IN THEIR
BOTTLES) RAIDS
TEMA 2. BRANDING MANAGEMENT
6. QUESTIONS ¿QUÉ TIPO DE ESTRATEGIA DE MARCA SIGUE UNILEVER?¿QUÉ TIPO DE ESTRATEGIA DE MARCA SIGUE VIRGIN?¿QUÉ TIPO DE ESTRATEGIA DE MARCA SIGUE KRAFT FOODS?¿QUÉ TIPO DE ESTRATEGIA DE MARCA SIGUE COLGATE PARMOLIVE?¿QUÉ TIPO DE ESTRATEGIA DE MARCA SIGUE MARRIOT?¿QUÉ TIPO DE ESTRATEGIA DE MARCA SIGUE TESCO?¿QUÉ TIPO DE ESTRATEGIA DE MARCA SIGUE REVLON?
VISITA LAS SIGUIENTES WEBS:
http://www.kraftfoodsgroup.com/Brands/index.aspx http://www.unilever.fr/nos-marques/index.aspx
TEMA 2. BRANDING MANAGEMENT
6. QUESTIONS ¿QUÉ TIPO DE ESTRATEGIA DE CRECIMIENTO DE MARCA SIGUE COCA LIGHT-BACON?
¿QUÉ TIPO DE ESTRATEGIA DE MARCA SIGUE PARK AVENUE SHIRTS AND SUNGLASSES?
¿QUÉ TIPO DE ESTRATEGIA DE MARCA SIGUE EAGLE SNACKS?
VISITA LAS SIGUIENTES WEBS:
http://parkavenue.co.in/accessoriesIntro.php
TEMA 2. BRANDING MANAGEMENT
6. STUDY CASE: BRANDING BRIEF CREATIVE THINKING IN BRANDING MANAGEMENT:
ON BRAND/ OFF BRAND: PINPOINT WHAT WOULD BE ON BRAND AND THE OPPOSITE.
MOOD BOARD: COLLECT IMAGES, OBJECTS OR EVEN WORDS THAT MAY REPRESENT THEIR IDEA OF THE BRAND.
NOW IT IS TIME TO BUILD UP YOUR OWN NEW BRAND FOR CRACKER JACK OR YOUR NEW SOAP COMPANY THE BRANDING BRIEF WILL HELP YOU OUT. READ IT CAREFULLY AND ANSWER THE QUESTIONS AS A MEMBER OF A MARKETING DEPARTMENT/ BRANDING SECTION.
TEMA 2. BRANDING MANAGEMENT
6. STUDY CASE: BRANDING BRIEF CREATIVE THINKING IN BRANDING MANAGEMENT:
ON BRAND/ OFF BRAND: PINPOINT WHAT WOULD BE ON BRAND AND THE OPPOSITE.
MOOD BOARD: COLLECT IMAGES, OBJECTS OR EVEN WORDS THAT MAY REPRESENT THEIR IDEA OF THE BRAND.
NOW IT IS TIME TO BUILD UP YOUR OWN NEW BRAND FOR CRACKER JACK OR YOUR NEW SOAP COMPANY THE BRANDING BRIEF WILL HELP YOU OUT. READ IT CAREFULLY AND ANSWER THE QUESTIONS AS A MEMBER OF A MARKETING DEPARTMENT/ BRANDING SECTION.
TEMA 2. BRANDING MANAGEMENT
6. PRACTICE CREATIVE DESIGN ( PHASE 1): PACKAGING AND BRANDING
YOU WILL BE DIVIDED INTRO 3 DIFFERENTE GROUPS. WITH THE RESULTS OBTAINED FROM THE SURVEYS (EXTERNAL DATA), DETERMINE THE FOLLOWING ASPECTS:
BUDGETING AND FORECASTINGUSE OF THE PRODUCTPACKAGE DESIGN
COLOURS, MATERIALS, LOGO, ETC.3 DIFFERENT PROTOTYPES
THREE ADVICES TO PROMOTE THE ECOLOGIC PRODUCT
TEMA 2. BRANDING MANAGEMENT
7. PERSONAL BRANDING (LA MARCA PERSONAL)
LA MARCA PERSONAL
1. DEFINICIÓN2. ESTRATEGIA DE LA MARCA PERSONAL3. REDES SOCIALES4. HERRAMIENTAS PARA GENERAR CONTENIDO ATRACTIVO5. REPUTACIÓN Y MONITORIZACIÓN ONLINE6. CONSEJOS PARA UN POSICIONAMIENTO ONLINE CON ÉXITO
http://www.cef.es/marca-personal
TEMA 2. BRANDING MANAGEMENT
7. PERSONAL BRANDING (LA MARCA PERSONAL)
LA MARCA PERSONAL
AUTENTICIDAD TRANSPARENCIA VISIBILIDAD
HERRAMIENTAS
HERRAMIENTAS ON-LINE HERRAMIENTAS OFF-LINE
http://www.cef.es/marca-personal
TEMA 2. BRANDING MANAGEMENT
7. PERSONAL BRANDING (LA MARCA PERSONAL)
REPUTACIÓN ON-LINE
REPUTACIÓN ON-LINE E IDENTIDAD DIGITAL. EJEMPLOS
http://www.40defiebre.com/como-cuidar-reputacion-on-line/
¿QUÉ TIPOS DE MEDIOS ON-LINE TENEMOS DISPONIBLES?
¿CÓMO CONSTRUIMOS LA REPUTACIÓN ON-LINE?
¿CÓMO CONTROLAMOS Y/O MONITORIZAMOS NUESTRA REPUTACIÓN ONLINE?
http://www.cef.es/marca-personal
TEMA 2. BRANDING MANAGEMENT
7. PERSONAL BRANDING (LA MARCA PERSONAL)
PRÁCTICA
A CONTINUACIÓN ANALIZA Y EXPLICA EL FUNCIONAMIENTO DE LAS SIGUIENTES HERRAMIENTAS ON-LINE QUE PUEDEN AYUDARNOS A MONITORIZAR Y A GESTIONAR NUESTRA PRESENCIA ON-LINE
WILDFIRESOCIAL BROSOCIAL MENTIONHOOTSUITEKLOUTKREDPEERINDEX
http://www.cef.es/marca-personal
TEMA 2. BRANDING MANAGEMENT
7. PERSONAL BRANDING (LA MARCA PERSONAL)
PAUTAS PARA UN BUEN POSICIONAMIENTO DE NUESTRA MARCA PERSONAL
1. PRACTICAR EL BENCHMARKING2. DEFINIR LOS OBJETIVOS DE POSICIONAMIENTO3. DEFINIR LA ESTRATEGIA DE POSICIONAMIENTO4. DEFINIR LA IMAGE DE NUESTRA MARCA5. ELABORAR UNA BREVE GUIA DE COMUNICACIÓN6. DEFINIR LA FRECUENCIA DE NUESTRAS PUBLICACIONES7. INTERACTUAR: OPTIMIZACIÓN DE LOS CANALES SOCIALES8. ALINEARSE CON NUESTROS PÚBLICOS9. CREAR NOTORIEDAD NO SPAM10. APROVECHAR EL POTENCIAL DE LAS NUEVAS TECNOLOGÍAS
http://www.cef.es/marca-personal