temando - multi-carrier fulfillment service

INTELLIGENT SHIPPING FOR THE FUTURE OF COMMERCEtemando.com

SHIPPING PLATFORM FOR COMMERCEStreamlines the entire multi-carrier fulfillment process from the shipping cart to the customer’s door and everything in between


What Consumers WantTemando’s 2016 State of Shipping in Commerce ReportSurvey conducted in Dec 2015-Jan 2016 among 208 UK retailers & 1001 consumers. Same survey conducted in the US / AUS & FR.


Why do clients shop online?STATE OF SHIPPING IN COMMERCE 2016


Shopping Cart Abandonment


What US Consumers WantWhat UK Consumers Want


Impact of a negative Shipping experience


About Temando


Our Vision

Connect the world’s logistical resources into a single intelligent platform and make commerce universally

accessible to everyone.


Our Story

2009 – Formed, APAC

2011 – Temando Online Fulfilment Platform Launched

2012 – 33,580 Registered Users

2013 –Deloitte Tech Fast 50, 794% Revenue Growth

2014/15 – 52,000 Registered Users

2016 - Temando has over 55,000 registered retailers


GLOBAL COVERAGE

AND EXPERIENCE

55,500 CUSTOMERS

2B+ TRANSACTIONS

24/7 CUSTOMER SUPPORT

ENTERPRISE SLA’S

5 OFFICES GLOBALLY

About Temando


We Solve the Challenges of Shipping in CommerceA multi-carrier platform for today’s business systems.

Reduce cart abandonment by providing delivery options and being upfront with shipping costs.

Shipping calculator can be displayed on product and/or cart level.

Multi-carrier management and software that matches what a customer wants with what a carrier can deliver.

Increase conversions Transparent costs and efficient fulfillment

Multi-carrier management


The Impact

Increase SalesReduce Costs GrowAutomate shipping

processes and access discounted shipping rates

Create demand and increase sales by

displaying shipping options customers convert on

From your first shipment to your billionth, our platform scales as

you grow


Our PlatformYour Product’s Journey is Your Customer’s Journey


Temando Video

http://youtube.com/v/_W4EUhgjDq0


Our ProductsPowering Commerce

Multi-Carrier EngineShip and fulfil orders in an intelligentmulti-carrier platform that automates everything

Shipping Options EngineDelivering Amazon-esque shipping experiences in the shopping cart that your customers will love you for

Fulfillment Optimization EngineAdd a layer of intelligence to your fulfillment and use your stores and warehouse to their full potential

Order EngineCentralise and ship all your orders from your shopping cart and marketplaces in one spot

All Temando products are powered by enterprise grade API’s which connect with today’s leading Commerce Platforms


Shipping Options Engine

• Curate postcode specific shipping experiences, combining ship-from-store to enable hyper local delivery

• Display a relevant selection of Same Day, Next Day, Standard Shipping and re-name the services to suit your brand

Deliver Amazon-esque shipping experiences in the shopping cart.


Shipping Options Engine

• Increase conversions by displaying relevant shipping options in the shopping cart

• Your customers want choice - given them the option of selecting their preferred premium delivery method

Deliver Amazon-esque shipping experiences in the shopping cart.

50% of cart abandonment is shipping related. We can help you solve this.


Fulfillment Optimization Engine

● Optimized order routing between retail stores, warehouses and consumer location

● Fulfil from stores or warehouses with available inventory

● Packing availability to make optimal decisions

● Easy UI to maintain rules

Add a layer of fulfilment intelligence and use your stores and warehouse to their full potential.


Multi-Carrier Engine

● Instantly access hundreds of the world’s leading carrier services

● Quote, book and produce carrier compliant shipping labels in milliseconds

● Access discounted pre-negotiated rates or use your own negotiated rates

● Using ground services? We’ve always been dimensional weight pricing ready

Advanced multi-carrier platform that automates everything. Seamlessly connect with your carriers to quote, book, ship and track products to people.


Order Engine

• Select and create accounts with the carriers you want to work with

• Central management of your shipping options across all your carts and marketplaces

• Connect and automatically sync online orders from Shopify, eBay, Amazon or wherever you sell

• Easily manage orders - pick, pack and dispatch in the most intuitive user interface to hit logistics since, well, forever

• Generate carrier compliant shipping labels at lightning speeds

Manage all your orders from your shopping cart and marketplaces in the one system.


Returns AutomationBuild trust and loyalty through creating branded returns experiences for your customers.

• It's your brand, you should control the returns experience and with Temando you can manage every step• Provide a dedicated returns page where customers can lodge returns and select from Postal drop off or carrier pick up• Easily offer free returns or charge your customers the real cost• Allow your customer to track the return all the way to your warehouse or store • You decide - universal returns for everyone or empower your customer service team with the tools to manage approved returns


Tracking PortalOur integrated tracking feed keeps your customers informed every step of the way.

• Connect tracking feeds into your existing system or website

• Keep customers engaged and informed with automated alerts and delivery updates

• Customize your order confirmation emails with live links to tracking pages on your website

• Display interactive maps on your website showing the tracking statuses of the shoppers order


ConnectorsConnectors Cloud-based infrastructure accessible through powerful API’s

hank you!

For Further Information and live product demonstrations contact:

Darko AtijasVP – [email protected]: 02075591451

Rob GibsonChannel Partner Manager – [email protected]: +44 7495 605007

mailto:[email protected]

mailto:[email protected]

temando - multi-carrier fulfillment service

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