ten years on, what has person centred planning got to offer in a climate of change?

Ten years on, what has Ten years on, what has person centred planning person centred planning

got to offer in a climate of got to offer in a climate of change?change?

ConferenceConference

3030thth November 2006 November 2006

Person centred planning conferencPerson centred planning conference 30/11/06e 30/11/06

The event held at Trinity Community Initiatives on the Knockmore Road in Lisburn was attended by over 100 senior managers and staff from all 4 Trusts in the EHSSB and staff from the SHSSB and Positive Futures. The title “Ten years on, what has person centred planning got to offer in a climate of change?” made reference to thefact that this way of working has been firmly established within Northern Ireland for over ten years. The conference was an opportunity to reflect on the impact of this approach and to review the contribution it has to make to good quality care as we move to new structures and organisations.

The conference was funded by the EHSSB and was opened by Hugh Connor Director of Social Services.

Person centred planning Person centred planning conferenceconference


Hugh Connor Director of Social Work Hugh Connor Director of Social Work EHSSB opens the conferenceEHSSB opens the conference


Michael Smull, Helen Sanderson, Dorothy Michael Smull, Helen Sanderson, Dorothy Gallagher (EHSSB), Roslyn Dougherty (DLT), Gallagher (EHSSB), Roslyn Dougherty (DLT),

Caroline Brogan (S&EBT), Hugh Connor Caroline Brogan (S&EBT), Hugh Connor (EHSSB), Edna McConville (DLT)(EHSSB), Edna McConville (DLT)


PurposePurpose

To give Senior Managers and relevant To give Senior Managers and relevant staff the opportunity to reflect on the staff the opportunity to reflect on the contribution that Person Centred contribution that Person Centred Planning has to make as we move Planning has to make as we move into new structures and into new structures and organisations.organisations.


Key organisers of Key organisers of conferenceconference


By the end of the conference you will:By the end of the conference you will:

• Have heard about the Good 2 Great Programme Have heard about the Good 2 Great Programme and understand the contribution it can make to and understand the contribution it can make to developing person centred organisations.developing person centred organisations.

Have learned about some of the most recent Have learned about some of the most recent research and good practice measures in regard to research and good practice measures in regard to person centred planning.person centred planning.

Have heard about how the person centred review Have heard about how the person centred review model is being used in England and Wales.model is being used in England and Wales.

Have discussed with colleagues the implications for Have discussed with colleagues the implications for practice and steps to develop a more person centred practice and steps to develop a more person centred culture and ethos.culture and ethos.

Agenda for the day:Agenda for the day:


RegistrationRegistration


Positive and Productive Positive and Productive MeetingsMeetings

A Meeting Map was A Meeting Map was introduced at the introduced at the start of the day. start of the day.

To find out more To find out more about meeting about meeting maps go to: maps go to: www.positiveproduwww.positiveproductivemeetings.com ctivemeetings.com


A conference workbook was used A conference workbook was used introducing person centred thinking introducing person centred thinking templates to focus group discussion.templates to focus group discussion.


Use of the workbookUse of the workbook

Discussion using workbooks in groups following Discussion using workbooks in groups following each presentation, encouraged people to consider each presentation, encouraged people to consider application in their work setting and plan future application in their work setting and plan future action within their own Trusts:action within their own Trusts:

Over 78% of participants felt that the workbook Over 78% of participants felt that the workbook was a very good tool to guide discussion.was a very good tool to guide discussion.

Feedback comments included:Feedback comments included: Excellent opportunity for reflection with colleaguesExcellent opportunity for reflection with colleagues Good discussion on how to apply PCPGood discussion on how to apply PCP We need to have these opportunities from time to We need to have these opportunities from time to

time to help us learn.time to help us learn. A good tool for developing PCP within A good tool for developing PCP within

organisations.organisations.


Key presenters:Key presenters:Helen Sanderson (Helen Sanderson Helen Sanderson (Helen Sanderson

Associates) & Michael Smull (ELP Learning Associates) & Michael Smull (ELP Learning Community)Community)


How to get from Good 2 Great: How to get from Good 2 Great: Creating a structure for Person Creating a structure for Person

Centred Organisations:Centred Organisations: Michael covered a number of key points:Michael covered a number of key points: The developments from Essential Lifestyle Planning to The developments from Essential Lifestyle Planning to

Person Centred ThinkingPerson Centred Thinking The need for change of culture within organisations, The need for change of culture within organisations,

alongside individual practicealongside individual practice The development of Good 2 Great programmes as an The development of Good 2 Great programmes as an

approach to move organisations towards real person approach to move organisations towards real person centred-ness.centred-ness.

Training for staff and managers in person centred thinking Training for staff and managers in person centred thinking tool;s and the use of Positive & Productive Meetings and tool;s and the use of Positive & Productive Meetings and Person Centred Supervision.Person Centred Supervision.

The use of “coaches” to encourage and promote The use of “coaches” to encourage and promote implimentation of training into practice.implimentation of training into practice.


Michael focussed on the Michael focussed on the importance of organisational importance of organisational

changechange


Good paper versus bad Good paper versus bad paper…paper…

In a culture in which good paper takes precedence over a good life -

The mission/vision is about helping people get good lives

BUT Efforts to get good lives are not

noticedWHILE The behavior of senior managers

tells front line managers that good paper is rewarded and bad paper is punished

AND The people who use the services

often have good plans but lives where what is really important to them is absent


Feedback re Good 2 Great:Feedback re Good 2 Great:

Positive Futures added Positive Futures added their experience of their experience of applying Good 2 Great in applying Good 2 Great in their organisation and their their organisation and their hopes for the future hopes for the future development of this development of this approach.approach.

““To create a culture in the To create a culture in the work environment and the work environment and the need for leadership need for leadership involvement got me really involvement got me really enthused about Positive enthused about Positive and Productive Meetings.and Productive Meetings.


Ideas for steps forward:Ideas for steps forward:

Person centred thinking within professional forumsPerson centred thinking within professional forums Person centred thinking mission statementsPerson centred thinking mission statements All managers trained in person centred thinkingAll managers trained in person centred thinking Equality standards – mission statement within the Equality standards – mission statement within the

departmentdepartment Training inclusive for all staff groupsTraining inclusive for all staff groups Develop person centred meetings with the people we work Develop person centred meetings with the people we work

withwith Support group for practitionersSupport group for practitioners Working with partners in using these skillsWorking with partners in using these skills Support for championsSupport for champions PC Thinking in induction for all staffPC Thinking in induction for all staff Team meetings using 4 + 1 QuestionsTeam meetings using 4 + 1 Questions Steering group – take lead in moving organisation forwardSteering group – take lead in moving organisation forward


Thoughts on person centred Thoughts on person centred review presentationreview presentation

Empowering processEmpowering process Transition reviews – provide Transition reviews – provide

facilitatorfacilitator Clients review – involved totally in Clients review – involved totally in

processprocess Useful and empoweringUseful and empowering Extremely useful in children’s Extremely useful in children’s

servicesservices Older people – domiciliary reviewsOlder people – domiciliary reviews Challenges with PC review modelChallenges with PC review model Informal process – visuals powerfulInformal process – visuals powerful Valuable contribution – successful Valuable contribution – successful

already (SHSSB)already (SHSSB) Aspire to doAspire to do User involvement modelling, develop User involvement modelling, develop

culture of thisculture of this Good model for adult disability – Good model for adult disability –

flexible budgets, action planflexible budgets, action plan Good examples of this UCHT – Good examples of this UCHT –

managing risk issuesmanaging risk issues

Helen outlined work on Helen outlined work on transition planning with transition planning with young people leaving young people leaving special education. The special education. The use of this model use of this model greatly enhanced greatly enhanced effective planning with effective planning with the young person for the young person for their future.their future.

““Inspiring on person Inspiring on person centred reviews.”centred reviews.”


Lessons from research and Lessons from research and good practice:good practice:

Helen presented recent research Helen presented recent research carried out with CSCI and the carried out with CSCI and the exciting new developments where exciting new developments where inspectors evaluate practice based inspectors evaluate practice based on agreed person centred standards.on agreed person centred standards.

““Good having senior managers Good having senior managers attend this, listening and sharing attend this, listening and sharing working models of practice”working models of practice”


Ulster Community & Hospitals Ulster Community & Hospitals and SHSSB Groupsand SHSSB Groups


Down Lisburn GroupDown Lisburn Group


South & East and Down Lisburn South & East and Down Lisburn GroupsGroups


SHSSB staffSHSSB staff


ParticipantsParticipants


North & West group North & West group


Participants plans for using this Participants plans for using this in the workplace:in the workplace:

Take back information to PCP Steering GroupTake back information to PCP Steering Group Speak to line manager re PCPSpeak to line manager re PCP Embrace a PCP approach to Health Action Plans for Looked After Embrace a PCP approach to Health Action Plans for Looked After

ChildrenChildren Look to person centred review process for children with disabilitiesLook to person centred review process for children with disabilities Person centred planning should be part of our role and not additional Person centred planning should be part of our role and not additional

responsibilities.responsibilities. Plan to explore development of Positive and Productive Meetings Plan to explore development of Positive and Productive Meetings

approach.approach. Pilot person centred reviews and learning logPilot person centred reviews and learning log Improve culture and staff trainingImprove culture and staff training Change team meetingsChange team meetings Consider teams approach to “coaching” staff and PCP working with Consider teams approach to “coaching” staff and PCP working with

staff supervisionstaff supervision By thinking differently!By thinking differently! Using tools for meetingsUsing tools for meetings Try to champion this approachTry to champion this approach


Feedback from participants:Feedback from participants:

“…“…learned that PCP is now evidenced learned that PCP is now evidenced based practice. The conference based practice. The conference stimulated my interest again in PCP. stimulated my interest again in PCP. I look forward to PCP becoming an I look forward to PCP becoming an integral part of my practice.”integral part of my practice.”

““It was very enlightening and has It was very enlightening and has motivated me to initially discuss motivated me to initially discuss person centred thinking at out next person centred thinking at out next integrated patch meeting with a view integrated patch meeting with a view to looking at how we might start to to looking at how we might start to roll it out in primary care.”roll it out in primary care.”


Feedback from participants Feedback from participants 22

““You had an opportunity to speak to You had an opportunity to speak to key note speakers and gain some key note speakers and gain some feedback with individual queries and feedback with individual queries and advice. It was also interesting to advice. It was also interesting to hear what’s new and what works!!!”hear what’s new and what works!!!”

““I found the conference interesting I found the conference interesting and encouraging.”and encouraging.”

““The entire day was excellent, The entire day was excellent, stimulating and thought provoking.”stimulating and thought provoking.”


Want to know more?Want to know more?

You can find out more about the You can find out more about the presenters and their work by going presenters and their work by going to:to:

www.helensandersonassociates.co.uwww.helensandersonassociates.co.ukk

www.elpnet.netwww.elpnet.net www.positiveproductivemeetings.cowww.positiveproductivemeetings.co

mm

http://www.elpnet.net/

http://www.positiveproductivemeetings.com/

http://www.positiveproductivemeetings.com/

ten years on, what has person centred planning got to offer in a climate of change?

Documents

person centred organisations

person centred culture

person centred review

conference workbook

hugh connor ehssb

good tool

good practice measures

dorothy gallagher ehssb