the 5 stages of facilities management measurement

THE 5 STAGESOF FACILITIES MANAGEMENT MEASUREMENTA story of how a few little changes create BIG success.

MEET FRAN.She’s an innovative and skilled facility manager for a fast-growing, successful business.

1The 5 Stages of FM Measurement


FRAN LOVES HER JOB. BUT SHE’S ALSO A LITTLE STRESSED.

(OK, a lot stressed.)


Fran makes sure the workspace is optimized and employees have the space and resources they need to be productive. She also has to provide the C-suite with quality metrics to effectively plan for the future.

Whew.


Busy facilities managers like Fran (and you) rely on data to achieve their goals. The more data she has, and the better it’s organized, the more efficient and effective she can be at her job. But without the right tools, she feels overwhelmed, frustrated and ineffective.

Getting the right data to optimize your workspace today and into the future is a process.


This is not a quick fix. Let’s watch as Fran explores these five stages to success.

STAGE ONE Disparate Systems

and Reports

STAGE TWO Manual Central

Reporting

STAGE THREE Integrated System & Reporting

STAGE FOUR Proactive Planning

STAGE FIVE Predictive Modeling


STAGE ONEDisparate Systems and ReportsFran currently has a separate system and report for

everything, such as a seating chart created on office

blueprints and a spreadsheet that lists each piece of

equipment and its location.

This stage isn’t helping Fran at all.

It’s time to move on.

When employees have a facility work order, they email

Fran. When new hires are on-boarded, HR emails

Fran. When space is redesigned, the space planner

emails Fran. Each function is siloed with its own

processes and tools.



STAGE TWOManual Centralized ReportingFrustrated by being forced to hunt down

information across dozens of platforms,

Fran creates a master spreadsheet.


This system is an improvement, but it’s

still not efficient enough for her liking.

Now she can quickly review all the data she needs

whenever she needs it. There’s just one problem: It’s still

up to her to manually enter this information. When Fran

is really busy (which is always), she sometimes forgets

to update her reports. And there’s always a chance for

human error.


STAGE THREEIntegrated System and ReportingOverwhelmed by the effort to manually collect

data and create reports, Fran implements facility

management software that consolidates all the

various systems and data into a centralized database

allowing her to automatically generate reports.

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Finally, Fran is getting closer. It’s not

perfect, but she believes it will be soon.

Finally, she has a system in place to automatically track

and capture the data she needs to make split-second

decisions throughout her workday. She hasn’t yet

amassed enough historical data to accurately measure

her success and plan ahead—but she’s moving in the

right direction.


STAGE FOURProactive PlanningAfter a few months of using her new facility

management software and centralized reporting

process, Fran now has access to historical data that

helped set her baseline, measure her goals and

better communicate with the C-suite about plans

for enhancing workplace productivity.SPACEUTILIZATION

SYSTEMAUTOMATION

HISTORICALDATA

ROI

T


Fran feels like a giant weight has been lifted

off her shoulders. We’re getting warmer!

Fran has used her data to help improve space

utilization and enhance service delivery to employees.

Not only does this process make Fran’s job easier, it

impacts the bottom line. She can closely track resources

and services and monitor expenses. And she can be

more responsive to employee needs, which contributes

to an overall increase in productivity.


STAGE FIVEPredictive ModelingFran has been using her centralized, automated and

streamlined reporting method for several quarters and

has collected over a year’s worth of reliable data.


Ahhh, this stage is just right.

Fran has never been happier.

Now, she can quickly identify and repair operational

inefficiencies, develop proactive maintenance

schedules, provide a workspace that supports

employee productivity and engagement and

provides her the right information to visualize

the future.


As Fran demonstrated, mastering FM data doesn’t happen overnight. It requires dedication, time and a commitment to improving processes. But with the right tools in place, facilities managers like you are experiencing exponential success.

When it comes to data, as Fran

discovered, the sky’s the limit.

STAGE ONE Disparate Systems

and Reports

STAGE TWO Manual Central

Reporting

STAGE FOUR Proactive Planning

STAGE FIVE Predictive Modeling

STAGE THREE Integrated System & Reporting


You’re a powerful facilities manager, but even the best of the best can’t do it alone. iOFFICE was created to help facility leaders like you do even more (with fewer headaches).

Ready to learn more?Request a free demo today!

FREE DEMO TODAY!

http://www.iofficecorp.com/schedule-software-demo?__hstc=102885855.1f6b33d31c1fed1263ff32dd199f2a3c.1459197616195.1472043961901.1472145151596.70&hsCtaTracking=54b5e4db-d410-4b3b-a219-c773b0e041f2%7Cbef38714-edd7-40a2-8197-aa6d9f4bc62f

http://www.iofficecorp.com/schedule-software-demo

the 5 stages of facilities management measurement

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