The 7 Habits Of Highly Effective People

Organization Behaviour

About the Author and Book

o Late STEPHEN R. COVEY, MBA from Harvard, doctorate degree from Brigham Young University

o Co-founder and vice chairman of Franklin Covey

o International Entrepreneur of the Year Award

o Published in 1989.

o Sold over 25 millions copies (38 languages)

o Most Influential Business Book of the 20th & 21st Century.

•How to reach the career goals set without losing personal and family life ?

•How can I keep a promise I make to myself ?

•How can one really congratulate a friend enthusiastically for achieving some degree of success & recognition without eating his heart out ?

•There's so much to do & there's never enough time. How can I manage my life effectively ?

Common deep personal & professional problems

Habit 1Be Proactive

“I know of no more encouraging fact

then the unquestionable ability of man

to elevate his life by conscious endeavor.”

Habit 1Be Proactive

o Proactivity is the habit of personal vision.o You can either be proactive or reactive.o Don’t wait for events.o Plan well in advance.o Taking decisions in a timely fashion.o Taking responsibility.

The Four Human Endowments:• Self-Awareness• Imagination• Conscience• Independent Will

Habit 1Be Proactive

Habit 2BEGIN WITH THE END IN MIND

To Begin with the End in Mind means to start with a clear understanding of your

destination.

“What lies behind us and what lies before usare tiny matters

compared to what lies within us.”

All Things Are Created Twice All things are created twice: the mental or first creation, and the physical or second

creation I will create results mentally before beginning any activity. leadership is the first creation. Management is the second creation,

Using Your Whole Brain the two unique human endowments that enable us to practice Habit 2 -- imagination

and conscience -- are primarily functions of the right side of the brain. Expand Perspective Visualization and Affirmation

A Personal Mission Statement It describes what we want to be (character) and to do (achievements) You could call a personal mission statement a sort of written constitution - its

power lies in the fact that it’s fundamentally changeless. The key to living with change is retaining a sense of who you are and what you

value.

Habit 2BEGIN WITH THE END IN MIND

Habit 3Put First Things First

“Things which matter most must never be at the mercy of things which matter

least.”

Facilitates effective self management

Focuses on ability to act rather than to be acted upon

Measured by integrity i.e. the values we place on ourselves

Emphasizes on “TO WALK OUR TALK”

THE POWER OF INDEPENDENT WILL

PRINCIPLE OF PERSONAL MANAGEMENT

Habit 3Put First Things First

. Crisis

. Pressing problems

. Deadline-driven projects, meetings, preparations

. Preparation

. Prevention

. Values clarification

. Planning

. Relationship building

. True re-creation

. Empowerment

. Interruptions, some phone calls

. Some mail, some reports

. Some meetings

. Many proximate,pressing matters

. Many popular activities

. Trivia, busywork

. Some phone calls

. Time wasters

. “Escape” activities

. Irrelevant mail

. Excessive TV

I II

III IV

URGENT NOT URGENT

IMP

OR

TAN

TN

ot I

mpo

rtan

t

TIME MANAGEMENT MATRIX

Habit 4 THINK WIN/WIN

“We have committed the golden rule of memory

Let us now commit it to life.”

Habit 4 THINK WIN/WIN

Emotional Bank – A metaphor that describe the amount of trust that’s been built up in a relationship and the feeling of safeness that you

Six Major DepositsUnderstanding the individualsAttending to little thingsKeeping commitmentsClarifying expectationsShowing personal integrityApologizing sincerely when you make a withdrawal

Habit 4 THINK WIN/WIN

Habit 5SEEK FIRST TO UNDERSTAND THEN

TO BE UNDERSTOOD

“The heart has its own reasons which reason knows not of.”

Levels for Listening

• Ignoring

• Practice pretending

• Practice selective listening

• Attentive listening

• Empathetic listening

Principles of Empathic Communication

Habit 5SEEK FIRST TO UNDERSTAND THEN

TO BE UNDERSTOOD

Seek first to understand- Empathic listening•Gets inside another person’s frame of

reference.

•Deep understanding of the problem first.

•10% -words ,30%- sound and 60%- body language

•It gives a person “Psychological Air”.

•It is diagnosing before prescribing

Then seek to be understood:-• Requires high level of courage

• Equally critical in reaching win/win solutions.

“I take as my guide the hope of a saint:in crucial things, unityin important things, diversityin all things, generosity.”

Habit 6Synergize

0

Synergy takes place when two or more people

produce more together than the sum of what

they could have produces separately.\

“The whole is greater than the sum of its parts”

Principles of Creative Cooperation

BLOCKS TO SYNERGY

EGO JELOUSY LOW-TRUSTPROTECTIVEN

ESS

JEALOUSY

ANIEXITY MANIPULATIVE FEAR

DEFENSIVE

ANGRY

21

LEVELS OF COMMUNICATIONLEVELS OF COMMUNICATION

TRUST

Synergistic (Win/Win)Synergistic (Win/Win)

COOPERATION

Respectful (Compromise)Respectful (Compromise)

Defensive (Win/Lose or Lose/Lose)Defensive (Win/Lose or Lose/Lose)

Low

High

Low High

VALUING THE DIFFERENCES

CELEBRATE

VALUE

ACCEPT

TOLERATE

Habit 7Sharpen The Saw

“Sometimes when I consider what tremendousconsequences come from little things…I am tempted to think…there are no little things.”

Principal of balanced self-renewal

Four dimensions of renewal

Physical dimensional

Spiritual dimensional

Mental dimensional

Social/emotional dimensional

Habit 7Sharpen The Saw

Conclusion

• You probably should read this book once a year because the principles in it are eternal.

• They’re things that don’t change. As a matter of fact, this is exactly what Stephen says in the book.

• He says that the foundation of growth and success is not about personality and the things that change overnight.

• It’s about character and things that are stable and foundational. He’s talking about truth here, in our opinion.

Why to read this book

• Does not target any specific reader group• Conversely, fluidity of the language ensures that this is

easily read by anyone• Demonstrates personal success with practical

examples of real life situations 

We are what we repeatedly do.Excellence, then, is not an act, but a habit.

-- Aristotle