the 7 key ingredients of web content and experience management

30
ARTISANS OF OPEN SOURCE The 7 Key Ingredients of Web Content and Experience Management February 20, 2013 Russ Danner WEM Practice Director, Rivet Logic Rivet Logic Corporation 11410 Isaac Newton Square N. Suite 210 Reston, VA 20190 Ph: 703.955.3480 Fax: 703.234.7711 Copyright © 2013. Rivet Logic Corporation. All rights reserved. 1

Upload: rivetlogic

Post on 08-May-2015

495 views

Category:

Technology


1 download

DESCRIPTION

The evolution of the Web over the past few years has deeply immersed us into a new era of engagement. Enterprises today are continually striving to achieve higher levels of customer engagement across all online channels – the Web, mobile, social media, and more. Traditional Web CMS solutions are falling short, so leading enterprises are starting to adopt Web Experience Management (WEM) solutions to address the rapidly changing needs in this new era. Over the last two years, Rivet Logic has helped several major enterprises build and deploy new and exciting WEM solutions into production. Based on our experience, we have distilled the essence of success to seven key ingredients.

TRANSCRIPT

Page 1: The 7 Key Ingredients of Web Content and Experience Management

ARTISANS OF OPEN SOURCE

The 7 Key Ingredients of Web Content and Experience

Management

February 20, 2013

Russ Danner WEM Practice Director, Rivet Logic

Rivet Logic Corporation 11410 Isaac Newton Square N. Suite 210 Reston, VA 20190 Ph: 703.955.3480 Fax: 703.234.7711 Copyright © 2013. Rivet Logic Corporation. All rights reserved. 1

Page 2: The 7 Key Ingredients of Web Content and Experience Management

ARTISANS OF OPEN SOURCE

Rivet Logic

•  Award-winning professional services focused on: o  Web Experience Management o  Enterprise Content Management o  Social Collaboration and Communities

•  Using Leading Open Source Software

Copyright © 2013. Rivet Logic Corporation. All rights reserved. 2

Page 3: The 7 Key Ingredients of Web Content and Experience Management

ARTISANS OF OPEN SOURCE

Era of Engagement

Copyright © 2013. Rivet Logic Corporation. All rights reserved. 3

Page 4: The 7 Key Ingredients of Web Content and Experience Management

ARTISANS OF OPEN SOURCE

Social

Copyright © 2013. Rivet Logic Corporation. All rights reserved. 4

Page 5: The 7 Key Ingredients of Web Content and Experience Management

ARTISANS OF OPEN SOURCE

Mobile

Copyright © 2013. Rivet Logic Corporation. All rights reserved. 5

Page 6: The 7 Key Ingredients of Web Content and Experience Management

ARTISANS OF OPEN SOURCE

Local

Copyright © 2013. Rivet Logic Corporation. All rights reserved. 6

Page 7: The 7 Key Ingredients of Web Content and Experience Management

ARTISANS OF OPEN SOURCE

Web CMS is not Enough

Copyright © 2013. Rivet Logic Corporation. All rights reserved. 7

Page 8: The 7 Key Ingredients of Web Content and Experience Management

ARTISANS OF OPEN SOURCE

Seven Key Ingredients

Copyright © 2013. Rivet Logic Corporation. All rights reserved. 8

Page 9: The 7 Key Ingredients of Web Content and Experience Management

ARTISANS OF OPEN SOURCE

1. Open

Copyright © 2013. Rivet Logic Corporation. All rights reserved. 9

Page 10: The 7 Key Ingredients of Web Content and Experience Management

ARTISANS OF OPEN SOURCE

Open Content

Copyright © 2013. Rivet Logic Corporation. All rights reserved. 10

Page 11: The 7 Key Ingredients of Web Content and Experience Management

ARTISANS OF OPEN SOURCE

Open Infrastructure

Copyright © 2013. Rivet Logic Corporation. All rights reserved. 11

Page 12: The 7 Key Ingredients of Web Content and Experience Management

ARTISANS OF OPEN SOURCE

Open Infrastructure

Copyright © 2013. Rivet Logic Corporation. All rights reserved. 12

Page 13: The 7 Key Ingredients of Web Content and Experience Management

ARTISANS OF OPEN SOURCE

Open Source

Copyright © 2013. Rivet Logic Corporation. All rights reserved. 13

Page 14: The 7 Key Ingredients of Web Content and Experience Management

ARTISANS OF OPEN SOURCE

2. High-Performance

Copyright © 2013. Rivet Logic Corporation. All rights reserved. 14

Page 15: The 7 Key Ingredients of Web Content and Experience Management

ARTISANS OF OPEN SOURCE

3. Engagement

Copyright © 2013. Rivet Logic Corporation. All rights reserved. 15

Page 16: The 7 Key Ingredients of Web Content and Experience Management

ARTISANS OF OPEN SOURCE Copyright © 2013. Rivet Logic Corporation. All rights reserved. 16

Engagement Cycle

Page 17: The 7 Key Ingredients of Web Content and Experience Management

ARTISANS OF OPEN SOURCE

4. Developer Friendly

Copyright © 2013. Rivet Logic Corporation. All rights reserved. 17

Page 18: The 7 Key Ingredients of Web Content and Experience Management

ARTISANS OF OPEN SOURCE

5. Ease of Integration

Copyright © 2013. Rivet Logic Corporation. All rights reserved. 18

Page 19: The 7 Key Ingredients of Web Content and Experience Management

ARTISANS OF OPEN SOURCE

6. Multi-Channel

Copyright © 2013. Rivet Logic Corporation. All rights reserved. 19

Page 20: The 7 Key Ingredients of Web Content and Experience Management

ARTISANS OF OPEN SOURCE

7. Ease of Use for Business

Copyright © 2013. Rivet Logic Corporation. All rights reserved. 20

Page 21: The 7 Key Ingredients of Web Content and Experience Management

ARTISANS OF OPEN SOURCE

Solution Example

Copyright © 2013. Rivet Logic Corporation. All rights reserved. 21

Page 22: The 7 Key Ingredients of Web Content and Experience Management

ARTISANS OF OPEN SOURCE

1. Open

Copyright © 2013. Rivet Logic Corporation. All rights reserved. 22

Page 23: The 7 Key Ingredients of Web Content and Experience Management

ARTISANS OF OPEN SOURCE Copyright © 2013. Rivet Logic Corporation. All rights reserved. 23

Fully Dynamic Crafter Rivet Page

5 Million pages per second

2. Performance

Page 24: The 7 Key Ingredients of Web Content and Experience Management

ARTISANS OF OPEN SOURCE

3. Engagement

Copyright © 2013. Rivet Logic Corporation. All rights reserved. 24

Page 25: The 7 Key Ingredients of Web Content and Experience Management

ARTISANS OF OPEN SOURCE

4. Developer Friendly

Copyright © 2013. Rivet Logic Corporation. All rights reserved. 25

Page 26: The 7 Key Ingredients of Web Content and Experience Management

ARTISANS OF OPEN SOURCE

5. Ease of Integration

Copyright © 2013. Rivet Logic Corporation. All rights reserved. 26

Page 27: The 7 Key Ingredients of Web Content and Experience Management

ARTISANS OF OPEN SOURCE

6. Multi-Channel

Copyright © 2013. Rivet Logic Corporation. All rights reserved. 27

Page 28: The 7 Key Ingredients of Web Content and Experience Management

ARTISANS OF OPEN SOURCE

7. Ease of Use for Business

Copyright © 2013. Rivet Logic Corporation. All rights reserved. 28

Page 29: The 7 Key Ingredients of Web Content and Experience Management

ARTISANS OF OPEN SOURCE

Summary

Copyright © 2013. Rivet Logic Corporation. All rights reserved. 29

1.   Open 2.   High Performance 3.   Engagement 4.   Developer Friendly 5.   Ease of Integration 6.   Multi-Channel 7.   Ease of Use for Business Users

Page 30: The 7 Key Ingredients of Web Content and Experience Management

ARTISANS OF OPEN SOURCE

Q&A

Copyright © 2013. Rivet Logic Corporation. All rights reserved. 30

rivetlogic.com

blogs.rivetlogic.com

facebook.com/rivetlogic

youtube.com/rivetlogic

twitter.com/rivetlogic

crafterrivet.org