the amazon effect: pet products market
TRANSCRIPT
“The Amazon Effect” series breaks down specific product groups,
compares Amazon’s performance in that category to total retail
sales (online and offline) and considers the effect Amazon has on
that specific industry as a whole. We’ve explored the effect
Amazon is having on the toys, grocery, housewares and beauty
industries; in this latest edition, we explore how Amazon has
impacted the U.S. pet products market.
Pet Products: The Amazon EffectBy Nathan Rigby, VP Sales & Marketing at One Click Retail
Americans are spending more than ever on pet products, driven
by the close emotional bonds people share with their animals.
Now occupying more than half of U.S. households according to
the U.S. Pet Market Outlook, 2016-2017, pets today are seen as
family members in their own right. Naturally, Americans who
see their pets as their own children are willing to spend more
on them, and savvy marketers are picking up on this trend.
The Numbers
1. $67.5 billion: The total value of the U.S. pet product market.
2. $2 billion: com’s U.S. pet product sales.
3. 4%: The YoY growth of the U.S. pet product market.
4. 40%: The YoY growth of Amazon.com’s U.S. Pet Product sales.
The U.S. domestic pet product market has experienced steady year-
over-year growth for decades, but the demographic has changed
rapidly in recent years. Urban young professionals are now spending
the most on their pets; these people are highly tech-savvy and
spend much more of their time online, many even going as far as to
open Instagram accounts for their animals, leading to the popular
#dogsofinstagram and #catsofinstagram” hashtags.
Look no further than Amazon.com’s YoY growth rate for evidence of
this demographic shift: it’s 10x the growth rate of the U.S. domestic
market. Today’s pet owners are highly connected and responsible
for driving the market toward more online sales. Let’s take a look at
which types of products consumers are turning to Amazon for and
how this trend might affect the pet products market as a whole.
No surprises here – pet food was one of the first pet products to really take
off online. Many consumers are unable or unwilling to carry large, heavy
bags of food from the store, especially among today’s younger, city-dwelling
pet owners, many of whom don’t have a driver’s license or access to a
vehicle.Leading subcategories:
Pet Food, 60%+ YoY growth. Top seller: Taste of the Wild Dry Dog Food, $25+ million in 2016 sales.
Pet Treats, 40% YoY growth. Top seller: Greenies Dental Dog Treats, nearly $10 million in 2016 sales.
1. Pet Food & Feeding Supplies: 55%+ YoY Growth
Like big bags of pet food, crates and pens are bulky and awkward, leading many people
to opt out of carrying them home from the store in favor of having them delivered by
Amazon. For other large items such as pet gates and habitats, brick-and-mortar stores
lack the shelf space to carry a wide variety, so by going on Amazon consumers are able
to find something more personalized.Leading subcategories:
Pet Crates & Pens, 35%+ YoY growth. Top seller: Midwest iCrate Double Door Crate, $6+ million in 2016 sales.
Pet Doors & Gates, 30%+ YoY growth. Top seller: Carlson Gate with Pet Door, $5+ million in 2016 sales
Small Animal Habitats, 35%+ YoY growth. Top seller: MidWest Critter Nation Animal Habitat with Stand, $3+ million in 2016 sales.
2. Habitats & Supplies: 30% YoY Growth
Another side-effect of the increased urbanization of pet ownership is an
increase in medical expenses. Indoor pets tend to live longer and many
households now own older cats and dogs requiring more medication for age-
related conditions. While Amazon is obviously not able to provide veterinary
services, it does supply many over-the-counter medications at a cheaper price.Leading subcategories:
Pet Health Care Supplies, 30%+ YoY growth. Top seller: Nutramax Dasuquin with MSM Chewables, $10+ million in 2016 sales.
Pet Pest Control Supplies, 40%+ YoY growth. Top seller: Bayer Advantage II Flea Control Treatment for Cats, $15 million in 2016 sales.
3. Health Care: 30%+ YoY Growth
Additional top-performing categories on Amazon were consistent
with these market forces. Litter & Odor, for example, experienced
45%+ YoY growth, as urban pet ownership often means limited or
non-existent yard space. Grooming, Leashes, and Training &
Behavior, each of which are more of a necessity in urban
environments, were all top-performing categories as well.
For more info on top-performing product
categories and top-selling products, please
get in touch with One Click Retail.
We can see many of the same trends reflected in the UK. The top
two product categories are the same, with only Training & Behavior
climbing above Health Care to take the third spot. The biggest
difference is that Amazon.co.uk actually holds a much larger share
of the domestic market compared to Amazon.com; in the UK,
Amazon is responsible for over 10% of the £900 million ($1.1 billion)
domestic pet products market.
Today’s pet owners are young, city-dwelling professionals, driving sales
to Amazon for a number of reasons:
• Obligated to invest more in habitat, training, litter and odor control and
medication than their rural or suburban counterparts.
• Living in smaller households with limited or non-existent yard space.
• Less likely to own a vehicle or a driver’s license.
• More tech-savvy and spending more time online.
Key Findings
Most remarkable is the 40% YoY growth rate of Amazon’s Pet Products group as a
whole, compared to the total U.S. domestic market growth of only 4%. In the UK,
Amazon already accounts for more than 10% of the entire pet products market. If
this trend continues it could reach that size in America as well. Amazon has
recognized the value of the market by adding Pet Products to the list of product
groups available for one-hour delivery in the San Francisco Bay Area, which just
goes to show that they won’t let this new demographic of young, urban “pet
parents” go untapped.
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