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  • Laurie L. Prescott, MSN, RN, CCDS, CDIP

    Clinical Documentation Improvement Specialists

    The

    COMPLETE TRAINING

    GUIDE

    26917_CDISCT_cover&back_spiral.indd 1 10/8/14 11:12 AM

  • The Clinical Documentation Improvement Specialists

    COMPLETE TRAINING

    GUIDE

  • The Clinical Documentation Improvement Specialists Complete Training Guide is published by HCPro, a division of BLR.

    Copyright 2014 HCPro, a division of BLR

    All rights reserved. Printed in the United States of America. 5 4 3 2 1

    ISBN: 978-1-55645-283-3

    No part of this publication may be reproduced, in any form or by any means, without prior written consent of HCPro or the Copyright Clearance Center (978-750-8400). Please notify us immediately if you have received an unauthorized copy.

    HCPro provides information resources for the healthcare industry. HCPro is not affiliated in any way with The Joint Commission, which owns the JCAHO and Joint Commission trademarks. Advice given is general. Readers should consult professional counsel for specific legal, ethical, or clinical questions.

    Laurie L. Prescott, MSN, RN, CCDS, CDIP, Author Melissa Varnavas, EditorMelissa Osborn, Product Manager Erin Callahan, Senior Director, ProductElizabeth Petersen, Vice President Matt Sharpe, Production SupervisorVincent Skyers, Design Manager Vicki McMahan, Sr. Graphic DesignerMichael McCalip, Layout/Graphic Design Joy Blankenship, Cover Designer

    Arrangements can be made for quantity discounts. For more information, contact:

    HCPro75 Sylvan Street, Suite A-101Danvers, MA 01923Telephone: 800-650-6787 or 781-639-1872Fax: 800-639-8511Email: customerservice@hcpro.com

    Visit HCPro online at:www.hcpro.com and www.hcmarketplace.com

  • iii 2014 HCPro The Clinical Documentation Improvement Specialists Complete Training Guide

    Table of Contents

    About the Author .......................................................................................... viiIntroduction for Managers ............................................................................ ix

    Letter to Managers .....................................................................................................................................xiii

    Introduction for New Staff .......................................................................... xixLetter to New Staff .................................................................................................................................. xxiii

    Chapter 1: CDI Specialist Roles and Responsibilities ..................................1Defining CDI ...................................................................................................................................................1Roles of Supporting Staff .............................................................................................................................4CDI Program Variances .................................................................................................................................7Roles and Responsibilities of the CDI Staff ........................................................................................... 10Productivity Expectations .......................................................................................................................... 14Other Responsibilities (As Defined) ....................................................................................................... 17

    Chapter 2: Almost Everything You Need to Know About Inpatient Coding ............................................................................... 21

    ICD Origins and Transitions ..................................................................................................................... 22Code Set Essentials ..................................................................................................................................... 26ICD Organization and Application .......................................................................................................... 32Additional Considerations for Code Assignment ................................................................................ 34Crash Course Complete ........................................................................................................................... 41

    Chapter 3: Healthcare Reimbursement .................................................... 45Medicare ........................................................................................................................................................ 45Additional Code Sets ................................................................................................................................. 52Quality Improvement Payment Methodology ....................................................................................... 54

  • iv The Clinical Documentation Improvement Specialists Complete Training Guide 2014 HCPro

    Table of Contents

    Chapter 4: Compliant Query Practices ...................................................... 63Government and Industry Guidance ...................................................................................................... 63Additional Query Examples ...................................................................................................................... 75

    Chapter 5: Regulatory Oversight ............................................................... 79Query Compliance Concerns .................................................................................................................. 80Auditors and Other Regulatory Agencies ............................................................................................. 87

    Chapter 6: The Art of Record Review ......................................................... 97Emergency Room (ER) Records .............................................................................................................. 98Ongoing Records to Watch ...................................................................................................................... 99Diagnostic Testing ...................................................................................................................................... 101Ancillary Staff Assessments and Documentation .............................................................................. 101Repeat Reviews ......................................................................................................................................... 103Retrospective/Second-Level Reviews ................................................................................................... 103Exercises to Perfect the Review Process ............................................................................................. 104

    Chapter 7: Documentation Improvement Opportunities by Major Diagnostic Category ....................................................................109

    MDC 4: Diseases and Disorders of the Respiratory System .......................................................... 109MDC 5: Diseases and Disorders of the Circulatory System .......................................................... 124MDC 1: Diseases and Disorders of the Nervous System ............................................................... 136MDC 18: Infectious Diseases .................................................................................................................. 153An MDC Collection of CDI Concerns ................................................................................................ 162

    Chapter 8: Physician Education ..................................................................179Support From the Start ........................................................................................................................... 180Identifying Training Needs ....................................................................................................................... 180Informal Efforts .......................................................................................................................................... 182Formal Education ...................................................................................................................................... 187

    Chapter 9: Evaluating Success ....................................................................193Peer Reviews .............................................................................................................................................. 195Productivity and Other Metrics ............................................................................................................. 196Identify Program Targets .......................................................................................................................... 201Trending Progress ...................................................................................................................................... 204

    Online Materials

    Editors Note: The following materials are located online at the following URL: www.hcpro.com/downloads/12289

    IntroductionSample Orientation ScheduleSample Orientation ChecklistSample Mentor and Preceptor RolesSample CDI Job Description

  • v 2014 HCPro The Clinical Documentation Improvement Specialists Complete Training Guide

    Table of Contents

    Chapter 1Government at Work ICD-10 Delay RecapACDIS Code of Ethics

    Chapter 2Coding Clinic Exercises

    Chapter 3DRG Assignment ExercisesDRG Decision TreeCrossword PuzzleCrossword Puzzle AnswersPhysician Documentation Tip SheetCMS HAC Fact Sheet

    Chapter 4Escalation Policy Add

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