the confidence game - what is the mission of testing? with keith klain
DESCRIPTION
View webinar: http://www.eurostarconferences.com/community/member/webinar-archive/webinar-79-the-confidence-game---what-is-the-mission-of-testing It is extremely important that testers understand and adhere to their mission, so why wouldn't the mission of testing be confidence? Shouldn't we want to have confidence in our products? Isn't it a good thing to have confidence in our testing? In this talk, Keith outlines the dangers of making confidence the mission of testing and why we should be skeptical of claims to the contrary. Drawing from personal experience with senior IT and business management and examples from marketing materials, Keith will discuss bias, goal displacement, and why testers should be comfortable in state of uncertainty.TRANSCRIPT
Welcome to the 2013
This webinar is due to start at 3:40PM. Make sure you stick around at the end for the Q&A session and continue the conversation with the speaker on Twitter after the show!
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This webinar is presented by Keith Klain and he will discuss:
‘The Confidence Game - What is the Mission of Testing?’
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skepticism
the doctrine that true
knowledge or knowledge in
a particular area is
uncertain
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“coverage metrics can
measure confidence!”
“confidence can be
established across a multi-
dimensional framework!”
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marketing
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confidence in…
TESTING
products and systems
DECISIONS
COVERAGE
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”Overconfident
professionals sincerely
believe they have
expertise, act as experts
and look like experts.
You will have to struggle
to remind yourself they
may be in the grip of an
illusion.”
Daniel Kahneman
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i
confidence
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“We never
are right, we
can only be
sure we are
wrong.”
Richard
Feynman
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what is the
missionof testing?
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nformation!
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“testing is QUESTIONING a system in
order to evaluate it.” James Bach
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“Politics is the art of looking
for trouble, finding it
everywhere, diagnosing it
incorrectly and applying the
wrong remedies.”
Groucho Marx
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confidence
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MANAGE
EXPECTATIONS!
YOUR
OWN
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Thank you!http://qualityremarks.com
@keithklain
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Don’t miss Keith Klain Keynote Talk: “Creating Dissonance: Overcoming Organizational Bias Toward Software Testing at the 2013 EuroSTAR
Conference.