the cultural context of ihrm
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Chapter 2. THE CULTURAL CONTEXT OF IHRM. Chapter 2. Vocabulary Objectives Definitions of culture Intro to cross-cultural management research The Hofstede study The GLOBE study The Trompenaars & Hampden-Turner study Hall & Hall’s cultural dimensions The development of cultures. - PowerPoint PPT PresentationTRANSCRIPT
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For use with International Human Resource Management 6eBy Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.
ISBN-10: 1408032090© Cengage Learning
THE CULTURAL CONTEXT OF IHRM
Chapter 2
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For use with International Human Resource Management 6eBy Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.
ISBN-10: 1408032090© Cengage Learning
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STARTT
AB
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Chapter 2
Vocabulary Objectives Definitions of culture Intro to cross-cultural management research The Hofstede study The GLOBE study The Trompenaars & Hampden-Turner study Hall & Hall’s cultural dimensions The development of cultures
THE CULTURALCONTEXT OF IHRM
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For use with International Human Resource Management 6eBy Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.
ISBN-10: 1408032090© Cengage Learning
Culture as defined by: Kluckhohn & Kroeber, Hansen, Schein artefacts, values, underlying assumptions cross-cultural management Hofstede:
power distance, uncertainty avoidance, femininity vs. masculinity, individualism vs. collectivism, long-term orientationConfucianism, Confucianism dynamics
GLOBE:ingroup, in-group collectivism vs. institutional collectivismorganizational culture, national culture, gender egalitarianism,assertiveness, performance orientation, humane orientation
Trompenaars, & Hampden-Turner:universalism vs. particularism, communitarianism, neutral vs. emotional, diffuse vs. specific, ascriptive vs. achievement,sequential vs. synchronic time, internal vs. external control
Hall & Hall:high vs. low context, spatial orientation,polychrome vs. monochrome time
Vocabulary
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For use with International Human Resource Management 6eBy Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.
ISBN-10: 1408032090© Cengage Learning
Learn these key findings and themes:
1. Definitions of culture
2. Cultural concepts
3. Results of various intercultural mgmt. studies:Hofstede, GLOBE, Trompenaars, & others
4. Reflections on cross-cultural mgmt. research
5. Development of cultures
Objectives
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For use with International Human Resource Management 6eBy Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.
ISBN-10: 1408032090© Cengage Learning
Definitions of culture
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For use with International Human Resource Management 6eBy Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.
ISBN-10: 1408032090© Cengage Learning
Kluckhohn & Kroeber def. of culture Thinking Feeling Reacting
acquired & transmitted mainly by symbols,constituting the distinctive achievements of human groups, including their embodiments in artefacts;
Theessentialcore ofculture
consists of
traditional ideas &their attached values
Culture consists in patterned ways of
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For use with International Human Resource Management 6eBy Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.
ISBN-10: 1408032090© Cengage Learning
Hansen’s 4 elements of culture:
Standardization of 1. Communication2. Thought3. Feeling4. Behavior
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For use with International Human Resource Management 6eBy Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.
ISBN-10: 1408032090© Cengage Learning
Schein’s concept of cultureA culture has 3 levels:
1. Artefacts - visible2. Values – intermediate level of consciousness3. Underlying assumptions – invisible,
unconscious
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For use with International Human Resource Management 6eBy Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.
ISBN-10: 1408032090© Cengage Learning
Schein’s 6 underlying assumptions1. Nature of reality & truth2. Time dimension3. Effect of spatial proximity & distance4. Nature of being human5. Type of human activity6. Nature of human relationships
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For use with International Human Resource Management 6eBy Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.
ISBN-10: 1408032090© Cengage Learning
Intro to cross-cultural mgmt. research
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For use with International Human Resource Management 6eBy Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.
ISBN-10: 1408032090© Cengage Learning
Goals of cross-cultural mgmt. studies Describe Compare
Explain & improve interaction between employees, customers, suppliers or business in different countries & cultures
organizational behaviorbetween countries & cultures
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For use with International Human Resource Management 6eBy Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.
ISBN-10: 1408032090© Cengage Learning
The Hofstede study
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For use with International Human Resource Management 6eBy Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.
ISBN-10: 1408032090© Cengage Learning
Hofstede’s 5 culture dimensions1. Power distance2. Uncertainty avoidance3. Femininity vs. masculinity4. Individualism vs. collectivism5. Confucianism or long-term orientation
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For use with International Human Resource Management 6eBy Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.
ISBN-10: 1408032090© Cengage Learning
Long-term cultures characterized by: Great endurance, persistence in pursuing goals Position of ranking based on status Adaptation of traditions to modern conditions Respect of social & status obligations within limits High savings rates & high investment activity Readiness to subordinate oneself to a purpose The feeling of shame
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For use with International Human Resource Management 6eBy Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.
ISBN-10: 1408032090© Cengage Learning
Short-term cultures characterized by: Personal candor & stability Avoiding loss of face Respect of social & status obligations without
consideration of costs Low savings rates & low investment activity Expectations of quick profit Respect for traditions Greetings, presents & courtesies based on
reciprocity
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For use with International Human Resource Management 6eBy Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.
ISBN-10: 1408032090© Cengage Learning
Hofstede study: Power distance & individualism vs. collectivismFigure 2.1
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For use with International Human Resource Management 6eBy Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.
ISBN-10: 1408032090© Cengage Learning
Impact of the cultural context on HRM practicesTable 2.1
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For use with International Human Resource Management 6eBy Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.
ISBN-10: 1408032090© Cengage Learning
Future Hofstede-style research issues Realization of cross-level studies
Consider groups, organizations, & country levels
Inclusion of cross-cultural differencesConsider intracultural variance
Inclusion of theoretically relevant moderatorsConsider sex, class affiliation, etc.
Interaction between variables
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For use with International Human Resource Management 6eBy Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.
ISBN-10: 1408032090© Cengage Learning
The GLOBE study
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For use with International Human Resource Management 6eBy Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.
ISBN-10: 1408032090© Cengage Learning
The GLOBE study questions Are there leadership behaviors, attributes & org. practices
effective across all cultures? Are there leadership behaviors, attributes & org. practices
effective in some cultures only? How much do leadership attributes affect the effectiveness
of specific leadership behavior & its acceptance by subordinates?
How much do behaviors & attributes in specific cultures influence the well-being of members in the researched societies?
What is the relationship between these socio-culturalvariables & an international competitive capacityof the various sample societies?
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For use with International Human Resource Management 6eBy Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.
ISBN-10: 1408032090© Cengage Learning
GLOBE’s 8 culture dimensions1. Institutional collectivism2. In-group collectivism3. Uncertainty avoidance4. Power distance5. Gender egalitarianism6. Assertiveness7. Performance orientation8. Humane orientation
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For use with International Human Resource Management 6eBy Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.
ISBN-10: 1408032090© Cengage Learning
The Trompenaars & Hampden-Turner study
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For use with International Human Resource Management 6eBy Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.
ISBN-10: 1408032090© Cengage Learning C
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7 dimensions of Trompenaars & H-T studyaRelationshipsbetweenpeople
1. Universalism vs. particularism2. Individualism vs.
communitarianism3. Emotional vs. neutral4. Specific vs. diffuse5. Ascription vs. achievement
Concept of time 6. Sequential vs. synchronicconcept of time
Concept of nature 7. Internal vs. external control
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For use with International Human Resource Management 6eBy Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.
ISBN-10: 1408032090© Cengage Learning
Hall & Hall’s cultural dimensions
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For use with International Human Resource Management 6eBy Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.
ISBN-10: 1408032090© Cengage Learning
Hall & Hall’s 4 dimensions1. High vs. low context communication2. Spatial orientation
actual distance between people when communicating
3. Monochrome vs. polychrome timesequential processes vs. parallel actions
4. Information speedhigh or low information flow during communication
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For use with International Human Resource Management 6eBy Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.
ISBN-10: 1408032090© Cengage Learning
The development of cultures
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For use with International Human Resource Management 6eBy Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.
ISBN-10: 1408032090© Cengage Learning
Cultures changeThere is increasing1. International connectedness2. Global economy coordination3. Harmonization of laws & regulations4. Migration
Cultures are not confined to given territories.This means new challenges for HRM.
How resistant are cultures to change? Generation Y are fast, self-organized & absorbed learners
with distinct work-life balance preferences Entire society workforces are aging