The Dale Carnegie Course®: Skills for Success

Hosted by Dale Carnegie Training

“My Dale Carnegie certificate is the most important degree I have.”

a. Emeril Legasse b. Mary Kay Ash c. Warren Buffett d. Bill Gates e. Sam Walton [Wal-Mart Founder]

Who said …

Source: The Snowball: Warren Buffett and the Business of Life

Changes and Challenges

What have you seen change in your relationships in the past two years?

What upcoming changes do you anticipate?

How do these changes impact you?

How can you change to obtain the results you want?This is our question.

Triangle of Success

AttitudeSk

ills

Knowledge

85%

15%

Communication skillsLeadership

Job knowledge

People Skills FlexibleTeam player

IntegrityStrong work ethic

Industry knowledge

Technical skills

CourageHumor

Analytical skills

Cycle of Performance Improvement

Knowledge Trap

NeedWantCanWill

Attitude

KnowledgePractice

Skill

FeedbackAccountability

Support

Practice with Coaching

Fundamental Concepts & Principles

Who would like to have a better memory?

Skill

Memory Linking Technique

The mind has the ability to think in terms of pictures.

The more exaggerated the picture, the easier it is to remember.

Linking pictures maximizesretention.

1

2

3

Five Drivers

Assessment; Syllabus; Info. form

Let us review the syllabus

Read, fill in, & sign the information form

Testimonials from Spring semester…

• Summary of Dale Carnegie participant reports from Spring Semester 2015

The Dale Carnegie Course®: Skills for Success

Hosted by Dale Carnegie Training Middle Tennessee State University