the emerging information landscape the 8 realities of the “new normal”

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PewInternet.org The emerging information landscape The 8 realities of the “new normal” Lee Rainie, Director, Pew Internet Project 2.26.12 NFAIS - Philadelphia Email: [email protected] Twitter: @Lrainie

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Director Lee Rainie gave a keynote at the NFAIS annual conference about the way the internet and mobile connectivity have transformed the worlds of networked individuals. He discussed how normal life has changed in the past decade because of three revolutions in technology: 1) the spread of broadband; 2) the rise of mobile connectivity; and 3) the emergence of technological social networks. He will discuss trends and likely future developments in technology that will shape the way people learn, share, and create information.

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Page 1: The emerging information landscape The 8 realities of the “new normal”

PewInternet.org

The emerging information landscape The 8 realities of the “new normal”

Lee Rainie, Director, Pew Internet Project

2.26.12

NFAIS - Philadelphia

Email: [email protected]

Twitter: @Lrainie

Page 2: The emerging information landscape The 8 realities of the “new normal”
Page 3: The emerging information landscape The 8 realities of the “new normal”

3

“Tweckle (twek’ul) vt. To

abuse a speaker to Twitter

followers in the audience

while he/she is speaking.”

we need a tshirt, "I survived the

keynote disaster of 09"

it's awesome in the "I don't want to

turn away from the accident because I

might see a severed head" way

too bad they took my utensils away w/

my plate. I could have jammed the

butter knife into my temple.

Page 4: The emerging information landscape The 8 realities of the “new normal”

New normal – circa 1999

• Non-internet user, and users were …

• Male • White • College educated • Dial-up at 32/kbits • Email • Directory and portal

search • Chat rooms • Napster • TiVo

Page 5: The emerging information landscape The 8 realities of the “new normal”

0%

10%

20%

30%

40%

50%

60%

70%

80%

June 2000

April 2001

March 2002

March 2003

April 2004

March 2005

March 2006

March 2007

April 2008

April 2009

May 2010

May 2011

August 2011

Jan 2012

Home broadband Home dial-up

Digital Revolution 1 Internet (80%) and Broadband at home (66%)

71%

66%

Page 6: The emerging information landscape The 8 realities of the “new normal”

Networked creators are everywhere (two-thirds of adults; three-quarters of teens)

• 66% of int. users are social networking site users

• 55% share photos

• 37% contribute rankings and ratings

• 33% create content tags

• 30% share personal creations

• 26% post comments on sites and blogs

• 15% have personal website

• 15% are content remixers

• 14% are bloggers

• 13% use Twitter

• 6% location services – 9% allow location awareness from social media – 23% maps etc.

Page 7: The emerging information landscape The 8 realities of the “new normal”

56% of adults own laptops –

up from 30% in 2006

44% of adults own MP3 players –

up from 11% in 2005

52% of adults own DVRs –

up from 3% in 2002

42% of adults own game consoles

19% of adults own e-book readers - Kindle

19% of adults own tablet computer - iPad

Page 8: The emerging information landscape The 8 realities of the “new normal”

Digital Revolution 2 Mobile – 87%

327.6

Total U.S. population: 315.5 million

Page 9: The emerging information landscape The 8 realities of the “new normal”

4X% of adults/2X% of teens own “smartphones”

Page 10: The emerging information landscape The 8 realities of the “new normal”

Apps – 50% of adults

22% 29*

38 43 38*

43* 50*

0%

20%

40%

60%

80%

100%

Download apps to their phone

Have preloaded apps on their phone

Total who have apps on phone

Sept 2009 May 2010 August 2011

Page 11: The emerging information landscape The 8 realities of the “new normal”

Digital Revolution 3 Social networking – 50% of all adults

9%

49%

67%

76%

86%

83%

85%

7%

8%

25%

48%

61% 70% 71%

6% 4%

11%

25%

47% 51%

52%

1%

7%

13%

26% 33%

35%

0%

20%

40%

60%

80%

100%

2005 2006 2007 2008 2009 2010 2011 2012

18-29 30-49 50-64 65+

% of internet users

Page 12: The emerging information landscape The 8 realities of the “new normal”

318.5

197.6 155.7

85.1 78.4 42.0

0.0

50.0

100.0

150.0

200.0

250.0

300.0

350.0

Millennials (18-34)

Gen X (35-46)

Younger Boomers (47-56)

Older Boomers (57-65)

Silent Generation

(66-74)

G.I. Generation (75+)

Mean size of Facebook friends network

Page 13: The emerging information landscape The 8 realities of the “new normal”

New normal – circa 2012 • Broadband

• Mobile

• Gender parity

• Race and ethnicity parity

• Less SES stratification

• Less generational variance

• Email

• Search

• Social networking and content creation

• Video on demand

Page 14: The emerging information landscape The 8 realities of the “new normal”

Eight realities of the new normal for information

users and providers

Page 15: The emerging information landscape The 8 realities of the “new normal”

New Reality 1) The world is full of networked individuals using networked information

Image attribution: Flickrverse, Expanding Ever with New Galaxies Forming Cobalt123 http://www.flickr.com/photos/cobalt/34248855/sizes/z/in/photostream/

Page 16: The emerging information landscape The 8 realities of the “new normal”

Volume Velocity

Vibrance Valence / Relevance

New Reality 2) The 4 V’s of information “physics” change

Page 17: The emerging information landscape The 8 realities of the “new normal”

New Reality 3) People are shifting info platforms

Page 18: The emerging information landscape The 8 realities of the “new normal”

7873

61

5450

17

0

10

20

30

40

50

60

70

80

90

Local TV National network/cable

Online Radio Local newspaper

National newspaper

% o

f ad

ult

s (

18+

)

News platforms Americans use on typical day

New Reality 3) Corollary People use multiple platforms

Page 19: The emerging information landscape The 8 realities of the “new normal”

7%

46% 46%

0%

10%

20%

30%

40%

50%

60%

70%

1 platform 2-3 platforms 4-6 platforms

% o

f ad

ult

s (

18+

)

# of news platforms Americans use typical day

New Reality 3) Corollary People blend platforms – 59% use online and offline

Page 20: The emerging information landscape The 8 realities of the “new normal”
Page 21: The emerging information landscape The 8 realities of the “new normal”

New Reality 3) Corollary People are not platform zealots

Page 22: The emerging information landscape The 8 realities of the “new normal”

Portable

New Reality 3) People’s encounters with information change

Participatory

Page 23: The emerging information landscape The 8 realities of the “new normal”

Personal

New Reality 3) People’s encounters with information change

Page 24: The emerging information landscape The 8 realities of the “new normal”

New Reality 4) Influence is migrating from organizations to networks and new “experts”

Traditional experts with new platforms, esp. blogs

Amateur experts who are avid contributors – sometimes with tribes

New algorithmic authorities

Page 25: The emerging information landscape The 8 realities of the “new normal”

New Reality 4) Corollary Social networks are more influential and are

differently segmented and layered

Sentries

Page 26: The emerging information landscape The 8 realities of the “new normal”

New Reality 4) Corollary

Evaluators

Social networks are more influential and are differently segmented and layered

Page 27: The emerging information landscape The 8 realities of the “new normal”

New Reality 4) Corollary

Audience

Social networks are more influential and are differently segmented and layered

Page 28: The emerging information landscape The 8 realities of the “new normal”

• Continuous partial attention to media streams

• Immersion in deep dives

• Info-snacking in free moments

New Reality 5) People’s attention zones have changed

Page 29: The emerging information landscape The 8 realities of the “new normal”

New reality 5) Corollary People graze for info all day long

Page 30: The emerging information landscape The 8 realities of the “new normal”

New Reality 6) Knowledge containers and displays are changing in the age of the “metaverse”

Page 31: The emerging information landscape The 8 realities of the “new normal”

New Reality 7) New divides are emerging based on new tech literacies

Page 32: The emerging information landscape The 8 realities of the “new normal”

Your map is wrong!

New Reality 8) The future is uncertain

Page 33: The emerging information landscape The 8 realities of the “new normal”

New Reality 8) Corollaries

The architecture itself

Information policies

Social norms and attitudes

Page 34: The emerging information landscape The 8 realities of the “new normal”

Therefore … • … confront the existential question: What’s our

franchise?

• … what’s our mobile play?

• … what’s our social play (natural alliances)?

• … prepare for disruptions …

… from “social” actors who aren’t looking for money or who don’t like current business models or credentials

… from new analysts in the world of “big data”

… from tech companies that see themselves as publishers/creators/curators

Page 35: The emerging information landscape The 8 realities of the “new normal”

Thank you!