the facebook journey … 14% finished
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The facebook journey … 14% finishedTRANSCRIPT
The Facebook journey … 14% finished CTO Forum 2013, Abuja
Simon Milner
Public Policy
October, 2013
1 Development, the Internet and Facebook
2 Privacy
3 Safety
4 Growth and jobs
5 Politics and government
6 Internet.org
Agenda
1 Development, the Internet and Facebook
2 Privacy
3 Safety
4 Growth and jobs
5 Politics and government
6 Internet.org
Agenda
Development and the Internet
Development and the Internet
Access
Direct utility
Technology choices
Externalities Security and
safety
Business models
Political engagement
Development, the Internet and Facebook
Development and the Internet
Access
Direct utility
Technology choices
Externalities Security and
safety
Business models
Political engagement
Facebook is
mobile first
People on Facebook …
1.15B 819M
500
250
0
750
2004 2005 2006 2007 2008 2009 2010 2011
1,000
2012
users >1.15B
users >800M
Facebook’s growth
2013
Insert fb world map here re 80% of users outside US
Focus on Africa
80M 58M
Policies
Facebook is based on a real name culture
Before Now
Spooks123
> Simon Milner
Threats of Violence
Promotion of Self Harm
Bullying & Harassment
Hate Speech
Graphic Violence
Sex & Nudity
Theft, Vandalism & Fraud
Violations of Identity & Privacy
Violations of Intellectual Property
Phishing and Spam
What we don’t allow
We connect people …
1 Development, the Internet and Facebook
2 Privacy
3 Safety
4 Growth and jobs
5 Politics and government
6 Internet.org
Agenda
Privacy principles
Control
Accountability
Embodied in our data use policy
“User education”: What you share and how to control the audience
“View As”: how your timeline appears to other people
Accountable to our regulators
1 Development, the Internet and Facebook
2 Privacy
3 Safety
4 Growth and jobs
5 Politics and government
6 Internet.org
Agenda
Reporting policy violations ▪ There are two main ways to contact
▪ In the help center we provide
information and contact links sorted
by topic
▪ From content on our site people can
report abuse or violations of our
standards
A whole community approach
• Social reporting is a way for people
to quickly and easily ask for help
from someone they trust
• By encouraging people to seek
help from friends, we hope that
many of these situations can be
resolved face to face
• We let people know what happens
to their reports
Facebook User Operations Global team:
▪ Menlo Park, California
▪ Austin, Texas
▪ Hyderabad, India
▪ Dublin
▪ Representatives from over 25 countries
▪ 23 Supported Languages
▪ Prioritization of issues according to need and urgency
▪ Manually investigating reports ▪ Building smart tools and systems to support the community
Partnerships
Global Safety Advisory Board
Local partnerships
Slide 7
1 Development, the Internet and Facebook
2 Privacy
3 Safety
4 Growth and jobs
5 Politics and government
6 Internet.org
Agenda
1 Development, the Internet and Facebook
2 Privacy
3 Safety
4 Growth and jobs
5 Politics and government
6 Internet.org
Agenda
Goodluck Jonathon page
Verification A blue check-mark on a Facebook page or a Facebook profile using the “follow” feature indicates that the page is official
No fake pages receive the blue check-mark
Verification on Facebook is currently available for national-level ministries, ministers, politicians; journalists with significant numbers of fans; major brands and celebrities; and large-scale international NGOs
The British Monarchy: Marks important events and
milestones with a quick status update and photo, mixing the
engaging with the informative.
Power of the photo
1 Development, the Internet and Facebook
2 Privacy
3 Safety
4 Growth and jobs
5 Politics and government
6 Internet.org
Agenda
Internet.org ambitions
Three areas of focus
• Making data more affordable.
• Making data more efficient.
• Focusing on innovative business models to help get people online
Working with global and local partners