the flight dispatcher

7/29/2019 The Flight Dispatcher

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The Flight Dispatcher

or the FOO (Flight Operations officer)

In Europe

By EUFALDA( European Federation of Airline Dispatchers Associations )


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EUFALDA

Flight Dispatchers are the best kept secret of an airline.

Whether a flight can be performed - in operational and

technical terms - depends on a number of factors: wind,

weather at destination and en route, navigation aidsand equipment, airport facilities, the aircraft`s technical

condition and performance, fuel uplift needs and a lot

more. The flight Dispatcher`s job is to coordinate all

these variables to ensure that flight operation is

conducted as safely and economically possible

.

Flight dispatchers are the heart of an airline.

They are the main liaison to the

cockpit crew. He/she is the personauthorized by the appropriate authorities

or airlines to exercise Operational Control,

Flight Planning, and In-flight Assistance.

Especially in Europe the flight dispatcher also executes

slot coordination between actual flights and Eurocontrol,

i.e. the Central Flow Management Unit in

Brussels/Belgium.


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FOO in Europe

The Flight Dispatcher

in Europe can do

ProactiveDissemination by

Flight Dispatch of

Critical Information to

the Flight Deck

BUT


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The local CAA and the Airliners


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The symptoms

We could have

prevented accidents

like this!


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The symptoms contd

And this, especially if

the a/c would have had

ACARS or similarinstalled!
http://www.1001crash.com/index-page-cdescript-accident-SIAL_saab2000-lg-1-year-ok.htmlhttp://www.1001crash.com/index-page-cdescript-accident-SIAL_saab2000-lg-1-year-ok.html


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1.Maersk Air B737 Birmingham, UK-Copenhagen, DK, 12/1999

Encountered Severe WX, Outdated Info, DEST and ALT closed, Fuel Emergency landing in Billund,

DK, 70K Winds. No Flight Watch.

2.Hapag-Lloyd A310, Crete to Hannover, 7/2000

Landing gear failed to retract, crew continued, incorrect fuel estimate,passed a number of suitable

airports, fuel exhaustion while attempting to land at Vienna, aircraft destroyed.

3.Swiss SAAB 2000 Basel to Hamburg, 7/2002

Encountered Severe WX, DEST and ALT closed, Fuel Exhaustion,attempted landing at closed airport at night, Werneuchen, Berlin.A/C was vectored directly into

severe WX by ATC. Aircraft destroyed. No ACARS

4. SAS Airbus A330 Chicago-OHare- Stockholm, Swed., 10/2003.

Continued with no holding fuel into low visibility approach, did missed approach, insufficient fuel to

ALT, diverted to Helsinki with fuel emergency. Flight crew did not monitor fuel consumption or

weather during flight.


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Tools

Flight Dispatch is a noble

art!

Flight Dispatch is a

Diplomatic service!

Why???

We support the Pilots

Nobody talks about it, noteven the Pilots!

EASA dont know about

us!


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Tools

We do a perfect jobconsidering what we have,

but with better tools we

could do an even betterjob!

This is i.e. one of thetools!!

ACARS or similarcommunication systemShould be a MUST for all

passenger aircrafts.

Jobs2.jpgJobs2.jpg

7


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Time zones and the Flight

Dispatcher versus technology The worst thing for me

coming back from theStates or Canada issetting the timebarrecorrect on my watch!How do you do itwhen you have to

adjust the time some15years

backwards?????


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New Times New tools in Europe

Back to the Noble Art of Flight Dispatch!

Take a look of next picture, which could

have been from some reality show in TV.

But its not!! It is a thing performed every

day in some parts of the world but definitelynot in Europe!


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13

Dispatcher Selected Route

Flown Route

Computer Selected/ATC Assigned Route


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14

Graphical ly - Find any Fl igh ts Near St. Lou is

This is the new way Dispatchers flight

watch.


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15

Dispatcher Selected Route

Computer Flight PlanOptimized Routing

Flight

Planning


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Dispatcher Selected Rout

Computer Selected/ATC Assigned Rou

Flown Route


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What is a Flight Dispatcher ?

In some countries they are Licensed!

Licence means that the local CAA has issued a

License after the FOO has completed school withthe same theoretical knowledge as Pilots, i.e. in

1/Rules & Regulations!

2/Navigation Jet Aircraft!

3/Meteorology incl. high altitude! 4/Application!

5/Instruments and performance!

Is a License important?


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30

Dispatch In Europe Countries With State Issued Licenses

Countries Recognizing Other StateLicenses

Countries With Airline Certificates

Countries With No LicensesRequirements

Spain

Greece

Iceland

LatviaPoland

Portugal

Austria

Belgium

CroatiaCzech Republic

Denmark

Germany

Sweden

Turkey

SerbiaSlovakia

Hungary

Finland

Ireland

Italy

Netherlands

Norway

Switzerland

France Luxembourg

United Kingdom


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License or Certificate

I have a license to drive acar, but I can very welldrive it just as good

without the license!(responsible?)

It seems that EASA dontwant to recognize theFlight Dispatcher in E.U!

Why step backwards?Why downgrade thewhole E.U. in stead ofdoing an upgrade?
http://www.wreckedexotics.com/newphotos064/exotics/4bentley_20070129_001.shtml


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Staff in Hot dog stands need

licence in E.U. Why shouldnt we?

We make flight plansacc.to rules andregulations!We are

responsible for thevarious limitationsacc. The MMEL.

We want to beresponsible for ourjob, assure that thePilots are aware ofnot discussing flightprocedures with justanybody, andespecially not the

Sausage-man


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Training of Flight Dispatchers

Must establish single set of requirements tooperate as a Single Market

Free movement of labour not feasible until

knowledge and training requirements are defined Establish Minimum Training Standards

Establish Uniform Training Schools

Honour minimum level of training as defined inthe ICAO Training Manual Doc. 7192

Move toward Harmonization between theFAA/EASA


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What an Effective Flight

Dispatch System Does1. Pre-Flight Planning.

Considers weather, routing, fuel planning, alternates, NOTAMS, ATC Issues, terrain,

ETOPS, aircraft performance, MELs, airport issues, economic considerations and any

security issues.

2. In Flight Monitoring/Flight Watch.

Tracks the aircrafts progress and provides the flight crew with changes, and updates.

Fuel burn versus plan, weather, ATC problems, navaid outages, airport conditions,

aircraft systems problems, security issues, emergencies.

3.The Flight Dispatcher works as a team member with the Commander/PIC.


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License or Certificate!

We can Reduce pilots workload

and fatigue by providing up to

date information and doing

some tasks which the pilot willnot have to do.

An effective flight dispatch

system improves operational

processes and information to

the crew and fits into the

philosophy of the safety

management system (SMS)

We want to be responsible!

Southwest005.jpg


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Questions? Thank You.


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Thanks for your attention!

Jan Hhne VP.

EUFALDA :

European Federationof Airline Dispatchers

Associations

Question can be

addressed to: [email protected] or

[email protected]
mailto:[email protected]:[email protected]:[email protected]:[email protected]

the flight dispatcher

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