the human element

Gail C. Murphy

University of British ColumbiaTasktop Technologies Incorporated

@gail_murphy

interaction

• interaction with other people

• production of artifacts

• analysis of artifacts

• ...

Because these activities are so broad, many different kinds of tools with many different kinds of interfaces are used. Some of these interfaces seem to be designed with realizing that the interacting human is a human with ... and some seem to forget that there is a human in the loop. David was always fond of reminding us...

who’s doing the interaction?

thesis

too many software engineeringtool interfaces aimed at

too few software engineeringtool interfaces aimed at

a example

click-itiscognitive overload

a example

information where it appliesbrain power on problems that matter

some examples

debugging

whyline

Ko and Myers, ICSE 2008

coding

mylyn

Kersten and Murphy, FSE 2006

coding

hipikat

Çubranič and Murphy, ICSE 2003

interaction styles

problem-based dialogue (whyline)

context (mylyn)

recommendations (hipikat)

...

how to use multiple interaction styles together?

intent

intent

dialogue

context

recommendations

filteringsummarization

keep cognitive activities in the flow of the problem to solve

are these enough?

time to rethink the bento box

the human element

smart human being at the screen

interfaces for SE should domore to keep human in the flow

@gail_murphy

new interaction styles