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THE IMPORTANCE OF DATA:
SUPPORTING STUDENT AND
ORGANISATIONAL DECISION-
MAKING
WHAT WE WILL COVER
The importance of data in:
• student decision-making
• organisational decision-making
Use of data: an example from Oxford Brookes
KEY INFORMATION SETS –
INFORMING CHOICE:
Key items of
information
What
students
want …
Where they
want it …
Making initial
comparisons
easier
STUDENT LED INFORMATION
INSTITUTIONAL LEVEL:
Bursaries, accommodation costs, Students’ Union data and fees
EMPLOYMENT:
Future employment and salary (DLHE) data and
professional body accreditation.
COURSE LEVEL:
Student satisfaction (NSS), Information on learning and
teaching and assessment.
It has the most
important information
there straight away
I think the idea is brilliant, there’s
nothing out there like it, everyone
will use it, anyone who’s in line for
university which is like thousands
and thousands of students, every
single one will use this
It kind of feels like the
website really wants to
help you in your decision
Report to HEFCE by Fluent Interaction
FOCUS
GROUPS:
USAGE SO FAR
5.2 million
page
views
280,000
unique
visitors
Average
duration
of visit –
almost 8
mins
REVIEW
Improving employment
outcomes information
Behavioural use of
information: a clearer
view on student
decision-making
NATIONAL
STUDENT
SURVEY: A
REMINDER
Annual
survey since
2005
Covering:
Teaching on my Course
Assessment and Feedback
Academic Support
Organisation & Management
Learning Resources
Personal Development
Students Union
Assessment and
feedback:
Year on year improvement
2007
62% satisfied
2008 & 2009
64% satisfied
2010
66% satisfied
2011
68% satisfied
2012
70% satisfied
2013
72% satisfied
Overall
satisfaction
the highest
in 9 years
LEADING CHANGE
17,000 more
respondents
than in 2012
National Student Survey
review underway
Deadline for responses was
13 November.
NEXT STEPS
Need to ensure it is fit for
purpose and reflects
changes in HE.
DATA IN ORGANISATIONAL DECISION-
MAKING:
CONTEXTUALISED ADMISSIONS
THE ROBBINS
REPORT
50 YEARS ON
The ‘Robbins principle’
‘courses of higher education
should be available for all
those who are qualified by
ability and attainment to
pursue them and who wish to
do so’
‘modern societies can[not] achieve their aims of economic growth and higher cultural standards without making the most of the talents of their citizens.’
FAIR ACCESS TO
HIGHER EDUCATION…
WHY IT MATTERS
‘…it’s obvious when students come to study with us that the brightest sparks do not always come with the best results.’
Contextualised Admissions: Examining the Evidence
‘A degree is one of the best
guarantees of stable
employment and economic
security over a lifetime.’
State of the Nation: Social
Mobility and Child Poverty in
Great Britain
WHERE WE ARE
‘Learners with University-
educated parents were
found to be five times more
likely to reach higher
education than those from
disadvantaged
backgrounds.’
Contextualised Admissions:
Examining the Evidence
‘You can see differences,
for example in personal
statements… there is more
‘grooming’ in independent
schools which have more
experience to give better
careers advice, support
and preparation.’
THE CHALLENGES
Student
Number
Controls:
ABBs
Media coverage
‘Top universities are secretly
admitting poor students with
lower entry grades amid
growing political pressure to
boost access to higher
education’
The Telegraph
Could aid
social
mobility
Facilitates
reaching
targets
Helps identify applicants who may
benefit from additional support
Helps assess
applicants for
financial
support
Supports the
applicant
experience
Enhances
the
diversity of
the student
body
Widens
participation
THE
BENEFITS
Improves
calibre of
entrants
through
identifying
potential
USING
INFORMATION AT
AN INSTITUTION
LEVEL:
THE BROOKES
EXPERIENCE
BROOKES ACADEMIC
PERFORMANCE TRACKING:
STUDENT:
Level, mode, gender, age, ethnicity, socio -
demographics, academic programme
PLUS
ACADEMIC
PERFORMANCE:
Intake numbers, tariff entry,
progression, retention, degree classification, first
destination etc
WHAT
DATA?
IMPROVING
DECISION
MAKING:
One version
of the ‘truth’
In the hands
of those
responsible
at all levels
Puts time &
emphasis in
right place
SOME
OUTCOMES:
… student experience development
and operational planning
Agreement on
what academic
performance
means
Brookes-wide
benchmarks
Department
heads can
monitor their
contribution to
targets &
issues can be
solved more
quickly
MEETING STUDENT
NEEDS
Data is vital to:
• Enable informed decision-making
• Act as a catalyst for change
It is additional work, but it is having an
effect.
QUESTIONS?