the jindajabber - jindalee aged care residence · 2016-11-03 · hasn’t 2016 flown by? we are...

Page

The Jindajabber November-December 2016

CHRISTMAS PARTIES -

DETAILS PAGE 12

INSIDE THIS ISSUE

From the DON’s Desk……………………….. 2

Health & Leisure Report………………….. 3

Months in Review………………………….… 4-8

Upcoming Special Events…………………. 9

Notice Board…………………………………... 10-12

A,B,D,G & H Lifestyle Programs………... 13-14

F Lifestyle Programs…………………………. 15-16

C & J Lifestyle Programs……………………. 17-18

Word Search ………....……………………….. 19

Praise & Complaints………………………….. 20

Feedback Form……………………………..…… 21

FROM THE DON’S DESK

We extend a warm welcome to all new residents, relatives, visitors and staff coming to Jindalee!

There have been some changes in staff over the last few weeks. Jamie Whitby has changed roles and is now managing Banksia wing.

Leea Thurston is now the Admissions Officer and will co-ordinate return to work from Workers’ Compensation.

We farewell Michelle Barilaro as she returns to the Sunshine Coast. It is sad to say goodbye Michelle. Good Luck!

After many years of employment at Jindalee, Rasma Dyball has also resigned. We wish her all the best for the future. We hope she en-joyed her flowers and pot plant that were delivered to her home from all her friends and colleagues here at Jindalee!

Our Administration Manager, Sally Arrowsmith, is returning to work after a bout of ill health. A big thankyou to all those who have assisted with attending to her duties over the past few weeks.

Alanna High and her husband Dean have announced the birth of a beautiful baby girl, Avaya Brae on September 26th. Congratulations and enjoy your maternity leave!

There is a lot going on in the next few weeks. The Health and Leisure team will fill you in and we will catch up in the Christmas Jindajabber!

Until then,

Kind Regards

Jo, Pam & Chris (Director & Deputy Directors of Nursing)

Jo Temple (Director of Nursing)

HEALTH & LEISURE REPORT Hasn’t 2016 flown by?

We are already making plans for the

festive celebrations programmed for

the end of the year.

Christmas parties for the residents are

planned for Tuesday 13th, Wednesday

14th and Thursday 15th of December.

Our Christmas lunch celebrations are a

very important part of the lead up to

the holiday season. We welcome all

family members and friends to attend.

Please see the all the details in this

edition of Jindajabber (Page12) and

book early to avoid disappointment!

Health & Leisure Team

Front: Kate, Richard, Odile & Leanne

Back: Kate, Adrian, Michael & Tracey (Left to Right)

Kind Regards

Richard, Kate, Leanne, Michael , Adrian , Tracey , Odile & Kate

With the warmer weather upon us, it is the perfect opportunity to spend some

time outdoors. Many of the residents enjoy gardening. Les Humphrey, residing in

Hoya has a beautiful display of orchids on his balcony. They are just magnificent!

We have included photos so that we can all appreciate his “green thumb!”

MONTHS IN REVIEW

Rugby Choir

On October 13th,a number of residents had the chance to see the Australian Rugby

Choir perform at the Southern Cross Club. As in the past, we were not disappointed

by the singing and many positive comments were exchanged on the way home.

Floriade Bus Drives

Residents had the chance to attend Floriade on three

different occasions. The weather this year had not

been kind to the flowers, but those who went on the

bus still had a fabulous trip.

We have included photos so that those who did not

attend can marvel at some of the better displays.

Restaurant Outing

Portia’s Place in Griffith was the destination of our October restaurant outing on

the 26th October.

Over twenty residents enjoyed a Chinese banquet with some wine followed by

coffee or tea.

Everyone had a great time with delicious food and of course, great company! We

look forward to our next restaurant outing in December.

YMCA Sports Carnival

The annual YMCA Sports Carnival

was held on Thursday 13th October.

The residents had been training hard

for 6 weeks with students from The

University of Canberra prior to the

event.

Jindalee's team of 16 residents

attended as the reigning champions

and had a great day of competition

and fun.

We came very close this year in a

number of events but were unable to

retain our title.

We have come back with some very

creative ideas for the 2017 competi-

tion. It was great fun...better luck next

year!

Jan & Dave & Classical Concert

We have enjoyed many performers over the last

two months including “The Two of Us”, also

known as “Jan and Dave” to their friends at

Jindalee. We always hear lots of laughter and

singing and see smiles all round when they visit.

Another wonderful event in October was a classi-

cal concert on the piano by a young fellow named

Daniel. It was refreshing to see such a talented

recital performed by a 12 year old!

Thank you to Daniel and his family for making

the performance such an enjoyable one.

Bingo

One of our most popular activities at Jindalee is our twice weekly bingo game. We

average around 20 players at each game and it is wonderful to see so many residents

engaged in friendly competition.

Melbourne Cup Celebrations Tuesday 1st November 2:00pm Bush Lounge &

on wings

Remembrance Service Friday 11th November 10:30 H Wing Flagpole

Coffee Outing (H & F) Wednesday 23rd November 10:00am

Woden Senior Singers Thursday 1st December 2:00pm Bush

Lounge

Restaurant Outing Wednesday 7th December 11:00am

A,B,C,D,G & J Christmas Party Tuesday 13th December

11:45 Bush Lounge

H Wing Christmas Party Wednesday 14th December 12:15pm Bush Lounge

F Wing Christmas Party Thursday 15th December 12:15pm Bush Lounge

Anglican Christmas Service Tuesday 20th December 2:00pm Bush Lounge

Christmas light Tour Tuesday 20th December 8:00pm

UP COMING SPEICAL EVENTS

NOTICE BOARD

FIRE ALARMS

If the fire alarm goes off when you are in

the building, don’t panic!! Just wait for

guidance from senior staff.

There is a person in charge on every shift

who will know what to do and give

instructions.

Never put yourself in danger.

RESIDENT CARE

We strive to provide optimum resident care

and to ensure Jindalee is a happy and safe

facility.

Please if you have any concerns or issues

contact;

Jo Temple (Director of Nursing)

Pam Bondfield (Deputy Director of Nursing)

Chris Lemon (Deputy Director of Nursing)

Alison Paton (Educator)

Rosemary Vagi (Clinical Nurse Consultant)

Emma Escovilla ( Clinical Nurse Consultant)

or any staff you feel comfortable with.

MEDICAL APPOINTMENTS

Due to the increasing number of external

appointments that residents are needing we

ask that a relative or friend are to please

accompany.

It is not always possible to take a staff member

off the floor.

LAUNDRY

Jindalee laundry staff label all new

clothing as they arrive to Jindalee. Any

new items need to go first to the laundry

before 3.00 pm, 7 days a week. Our

laundry staff will label them and then

redistribute them to the appropriate wings.

For all lost clothing items please see the

laundry staff for assistance.

LIBRARY SERVICE

We have a mobile library service that

delivers & picks up library books to

resident’s rooms. If you would like this

service, please talk to a Health & Leisure

staff member. They can sign you up for the

service.

HAIRDRESSER

We have a hairdresser who attends every

Monday & Tuesday. If you would like an

appointment please talk to reception or ask

a staff member to write in the hairdressers

book which is on every wing.

BEAUTICIAN SERVICES

We have a beautician who provides

treatments every Friday.

Please ask reception for a list of treatments

and prices.

ALCOHOL POLICY

Relatives are more than welcome to bring in

alcohol for their loved ones but it must be

handed to a senior member of staff to be

stored securely and safely monitored.

TAKING RESIDENTS

OUT OF BUILDING

If you are taking a resident out of the build-

ing it is essential that the staff on the wing

are informed. It requires documentation to

communicate that someone is away from the

facility.

BUYING SOCKS

When buying socks for loved ones please

consider buying “diabetes friendly” or

“Bonds All Day” socks as these reduce the

problems of tight bands and pressure from

the seams.

RELATIVES DETAILS

EPOA’s/Next of Kin or relevant persons

please alert staff if you;

change your address , phone number or con-

tact details.

We can then update your details.

NEWSPAPERS

If you would like a newspaper delivered to

your room please talk to reception about

which newspaper you would like and it will

be organized.

PRAISE AND COMPLAINTS

BY

RESIDENTS OR THEIR RELATIVES

At Jindalee Aged Care Residence, we aim to provide the highest quality of care to our resi-

dents. To assist us to continually improve our service, we welcome feedback and suggestions

for improvement from residents and their relatives. Suggestions are considered by the staff at

the Resident’s Care Committee Meeting where they are discussed. We investigate all

complaints and aim to resolve issues quickly and effectively.

Praise and concerns can be informal or formal, and anonymous if that is your desire.

Most issues can be dealt with informally. If you have an issue please ask to speak to the

person in charge of the wing. The issue may easily be dealt with in a simple conversation.

Jindalee has a Praise and Complaint Form that is available, providing a more formal method of

offering praise or concern. There is an option of remaining anonymous however it is difficult to

give feedback if we do not know who is raising the concern.

Once a Praise and Complaint Form has been completed, it can be handed to the nurse,

placed in the suggestion box in the foyer or posted to Jindalee.

The Director of Nursing (DON) or delegates review all the forms. They investigate the cause

of the concern, with a focus on whether Jindalee’s Policy and Procedures are contributing

factors and takes appropriate action to rectify any issues. Feedback is then available to the

complainant (if not anonymous).

All completed forms are kept in a folder in the Educator’s Office.

External support groups can also offer assistance

Aged Care Complaints Commissioner Complaints Resolution: 1800 550 552

Email: [email protected]

Website: www.agedcarecomplaints.gov.au

Address: Aged Care Complaints Commissioner, GPO BOX 9848, Canberra, ACT

ADACAS (02) 6242 5060

Jindalee Aged Care Residence

Feedback

Praise Complaint

Comment from: (please circle) Resident Relative Nurse Other

Provide feedback if a resident / relative / staff member wishes

Put your name on the form if you want feedback

Return the form to the DON via the DON’s Book

Area: Nursing Kitchen Laundry Maintenance Other

Date: ___________________

Please tell me your comment:

________________________________________________________________

________________________________________________________________

________________________________________________________________

Name of person providing feedback (optional): ______________ Wing: ______

Comment by DON: _________________________________________________

the jindajabber - jindalee aged care residence · 2016-11-03 · hasn’t 2016 flown by? we are...

Documents