the library at the heart of teaching, learning, and...

© 2018 Ex Libris | Confidential & Proprietary

The Library at the Heart of Teaching, Learning, and Research

Ex Libris Overview & Strategy, MELI 2018

Bar Veinstein, Ex Libris President

© 2018 Ex Libris | Confidential & Proprietary 2

Ex Libris Today

950+ Employees globally

29%

61%69%

81% 81%92% 93% 96% 98%

2010 2011 2012 20132014 20152016 2017 2018

countries90

105+ ARL libraries

>900 MAPI calls per year 5 Data centers

7,500+Institutions in the Ex

Libris cloud

85+ of world’s top 100 universities

45 National libraries

Cloud % of new sales

92% customer satisfaction

2,200+Customer ideas on the Ex Libris Idea Exchange


An Active, Interconnected Customer Community

3

Ex Libris in Israel

>35Years of library

expertise

>450Employees

55+Institutions using Primo

& Summon

30+Institutions signed for

Alma

10+Institutions using

RefWorks

3Institutions using

Leganto

30+Institutions using

Aleph


Congratulation! Live Alma Customers


Welcome! Upcoming Alma Customers


ADDRESSING YOUR NEEDS, SHAPING LIBRARIES’ FUTURE

2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018

Unified library management and discovery

Libraries at the heart of teaching, learning, and research

Cloud-based, unified library services platform

Solutions for extending the library’s reach and impact


Ex Libris Higher-Ed Cloud Platform

7

LIBRARY MANAGEMENT

RESEARCH & DISCOVERY

STUDENTS & LEARNING


ProQuest & Ex Libris: An Exceptional Synergy

Cloud solutions

Books & eBooks

Electronic content


Customer Experience Employee Coverage

Dubai

China

Australia

Brazil

France

Germany

Hungary

India

Israel

ItalyJapan

Korea

Netherlands

Seattle, WA

Singapore

Chicago, IL

Ex Libris Support

ProQuest Customer Experience

Customer Success

Alexandria, VA

Ann Arbor, MI

Canada

La Vergne, TN

Malaysia

Mountain View, CA North Carolina

Palo Alto, CA

Spain

Sweden

Turkey

UK

Hong Kong

240 EMPLOYEES WORLDWIDE


Customer Experience & Operations

SHARED SERVICES ORGANIZATION

BETTER – AND STRONGER – TOGETHER

AREAS OF RESPONSIBILITY

Customer Experience

Content Operations

Ex Libris Operations

Group-wide Integration Initiatives


NERS Voting

Idea Exchange

Community Events

Product Working Groups

Focus & Special Interest Groups

Developer Network

Library experience

Infrastructure

ProQuest Synergies

Industry expertise

Product extensions

Product feedback

Industry advocacy

Institutions’ voice

Software expertise

Supporting platforms

Putting libraries at the heart of teaching,

learning, and research

Collaboration as a Core Value


Ex Libris Customer Knowledge Center is now open for customer content contributions!

Share Your Knowledge!Customer Contributions to the Knowledge Center


Thank [email protected]


Ex Libris Product StrategyMELI 2018

Shlomi Kringel, Corp. VP Learning & Research Solutions, Ex Libris


2019 Key Focus Areas

Library Management• AI-driven analysis & recommendations• Tighter integration with books selection & ordering

Research Information Management• Next-gen research repository• Broad analytics for library & research office

Teaching & Learning• Analytics – usage, student engagement• Library workflow productivity

Discovery Services• Data-intelligence discovery services• Primo VE rollout

Operations & Customer Experience• Process alignment with ProQuest• Cloud infrastructure & redundancy

Content Operations• Content enrichment• Indexing of databases, e-resources, video content

2019 KEY FOCUS AREAS


Librarians

Faculty & Staff ResearchersInstructors

Students

16

LIBRARY MANAGEMENT


STUDENTS & LEARNING

© 2018 Ex Libris | Confidential & Proprietary39

63

57

56

48

1,400

1,020

60,000

43,000

1.2B

900M

41

2018

2019Projection

COUNTRIES

CONSORTIA

USERS

APIS

ARLs

LIVE

Institutions

1,800

1,5000

17

User Institution Consortia Community

DARA - Data Analysis Recommendation Assistant

LEVEL

Behavior Configuration Usage Statistics

TYPE

RESOURCE MANAGEMENT RECOMMENDATIONS

CONFIGURATION RECOMMENDATIONS

ACQUISITION RECOMMENDATIONS

FULFILLMENT RECOMMENDATIONS


Librarians

Faculty & Staff ResearchersInstructors

Students

20



Discovery Product Focus Areas

Infrastructure

Full Text Access

Collaboration & Openness

Data Relations

Search Experience

Ecosystem


Improving the Discovery Experience

Controlled Vocabulary

Primo Studio


Improving the Discovery Experience

Open Access

Resource Recommendation


רגע של עברית

Synonym HebMorph ראשי תיבות מלינגו

שנות האלפיים2014 2017


ממשיכים להשתפר

: כל קריאה שנפתחת עוברת אנליזה•

מלינגו\האם בצד של פרימו

חיזוק הממשקים מול פרימו ומלינגו•

)בבדיקה(דירוג גבוה לצורת מלא חסר •

)בבדיקה(צירופי מילים •

עידכון מילון במקרה הצורך •


Unified and efficient data handling throughout the research lifecycle, facilitated through a unified suite of research solutionsResearch

Services

Research Project

Research Output

Research Opportunity

Research Impact

27


Maximize the impact of academic research

All research assets in one place, connected

Increased impact of research activitiesA next-gen research repository

Automated capture

Enrichment of metadata

Data exposure via discovery & institutional portals

Automated update of researcher profile

Research metrics and benchmarks

Research Services

28


• Growing adoption

• 7 Early adopter institutions

• 5 Development partners

• Early adopter program kick off

• First product release to dev. partners

• Strong roadmap

• Automatic capture of external resources

• Next-gen research repository

• Broad analytics for libraries & research offices

Research Services


Providing the broadest global coverage of funding opportunities, research insights, and collaborator discovery

Research Services

$60+ billion funding opportunities

Broad funding types incl. governments, corporates, NPOs,

foundations, private sources

Millions of scholarly profiles

Integrations with 3rd-party tools

Focus: Europe, ANZ

250+ subscribed institutions

Authoritative news & analysis of research policy and funding

Focus: North America

300+ subscribed institutions

Collaboratordiscovery


Providing students and scholars an easy-to-use tool that facilitates research,

collaboration, organization of data, and the writing of papers

34


RefWorks, an Ex Libris Solution

Product Release Cycle

Idea Exchange

Product Working Groups

Knowledge Center

24/7 HUB

Developer Network

© 2018 Ex Libris | Confidential & Proprietary36

Course resource lists made easy

Advanced analytics and reports

Integrated and automated workflows

Integration with institutions’ LMS

All types of materials

Online access, on any device

Leveraging the Ex Libris Higher-Ed Cloud Platform

36


“Our overall loans for physical items went up by 38% in 2017 compared to 2016, and e-book use went up by the same amount.”

Jean McGuinness,Library Services Team Leader, Abertay University

37

Growing Adoption Worldwide

“In our first year of moving to Leganto, we managed to increase the number of resource lists we were supporting by 67 percent”

Sarah Ames, Library Learning Services Support Officer


Thank [email protected]

the library at the heart of teaching, learning, and...

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