the maths of merchandising pdf

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  • The Maths

    of

    Merchandising

  • Charlie Turnbull Turnbulls Delicatessen & Caf

    Cheesemonger

    [Ex-accountant]

    Effective Merchandising & Marketing

  • Merchandising questions

    you ask yourself...

    What should I sell?

    At what price?

    How much of it?

    How do I sell it?

    Am I doing it right?

    Effective Merchandising &

    Marketing

  • What your shop can do for you

    Effective Merchandising &

    Marketing

  • Part 1:

    You need a

    GRAND PLAN!

    (otherwise known as you business

    plan)

    Effective Merchandising &

    Marketing

  • Building a

    realistic business model

    Effective Merchandising &

    Marketing

  • Your Farm Deli

    Turnover 437,020

    Cost of sales 65% 284,063

    Gross profit 35% 152,957

    staff costs 14% 61,183

    Profit after staff 21% 91,774

    Property costs 8% 35,000

    Overheads 3% 13,480

    Operating profit 10% 43,294

    Interest 8,000

    tax 5,294

    Net profit 7% 30,000

    Effective Merchandising &

    Marketing

  • Key Learning 1:

    Use the shape of your shop and industry

    norms to establish realistic targets for

    Turnover

    Margin

    Staff Budget

    Effective Merchandising &

    Marketing

  • Part 2:

    Turnover

    vs.

    Margin

    Effective Merchandising &

    Marketing

  • Effective Merchandising &

    Marketing

    Turnover for 30,000 profit at different Gross Margin levels

    0

    100,000

    200,000

    300,000

    400,000

    500,000

    600,000

    700,000

    800,000

    26

    %

    27

    %

    28

    %

    29

    %

    30

    %

    31

    %

    32

    %

    33

    %

    34

    %

    35

    %

    36

    %

    37

    %

    38

    %

    39

    %

    40

    %

    41

    %

    42

    %

    43

    %

    44

    %

    45

    %

    Average Gross margin

    Tu

    rno

    ve

    r

  • Effective Merchandising &

    Marketing

    Profit to margin

    (40,000)

    (30,000)

    (20,000)

    (10,000)

    0

    10,000

    20,000

    30,000

    40,000

    50,000

    60,000

    40

    %

    39

    %

    38

    %

    37

    %

    36

    %

    35

    %

    34

    %

    33

    %

    32

    %

    31

    %

    30

    %

    29

    %

    28

    %

    27

    %

    26

    %

    25

    %

    24

    %

    23

    %

    22

    %

    21

    %

    20

    %

    Average margin

    Pro

    fit

  • 20,000 more profit:

    is it easier to

    Increase turnover by 120,000

    to 562,000 (28% increase)

    Increase margin by 5%

    to 40%

    Effective Merchandising &

    Marketing

  • Key Learning 2:

    Margin has more affect

    on profit and loss than

    turnover

    Effective Merchandising &

    Marketing

  • Part 3: Margins

    turning turnover into profit

    Your margins are the

    ENGINE of your business

    Effective Merchandising &

    Marketing

  • Gross Profit Margin - 2

    applications

    1) on your whole business

    2) on an individual product

    Effective Merchandising &

    Marketing

  • How to calculate gross margin

    Application #1:

    Gross profit in the period

    divided by

    Turnover in the period

    * notes: exclude all VAT and account for stock changes

    Effective Merchandising &

    Marketing

  • Effective Merchandising &

    Marketing

    A word on Stock counts You cant know your

    margin without counting

    your stock

    at least every month

    Epos systems or Pen & pencil

  • How to calculate gross margin

    Version 2:

    Profit on item

    divided by

    sales price per item

    Effective Merchandising &

    Marketing

  • How to achieve a

    35%

    average margin?

    Turning the

    margin for a product

    into the

    margin of your business

    Effective Merchandising &

    Marketing

  • A margin for each strand of your business

    Deli

    Farm shop

    Butchery

    Fish counter

    Chocolatier

    Bakery

    Caf & Take away

    Florist

    Wine shop

    Fruit & vege

    Effective Merchandising &

    Marketing

  • Effective Merchandising &

    Marketing

    Department Gross margin

    Cheese 40% to 50%

    Home made 60% to 70%

    Requires slicing 50% to 60%

    Butchery 50% to 60%

    Horticulture (ex vat) 50% to 60%

    Fruit & vege 50% to 55%

    Loose deli 45% to 50%

    Loose olives 55% to 70%

    Confectionary (ex vat) 35% to 45%

    Alcohol (ex vat) 25% to 35%

  • Effective Merchandising &

    Marketing

    Why are they different?

    Staff costs

    Equipment costs

    Wastage

    Rarity vs commodity value

    Sales value.

  • Effective Merchandising &

    Marketing

    A mosaic of margins

    Your product mix must average out

    to the figure in your Business Plan

    BUT

    your planned margins will not

    be your observed margins

    This is your Margin Gap

  • Effective Merchandising &

    Marketing

    Key Learning 3:

    Build up the margin you want

    for your business plan with

    appropriate product groups with

    the same margin per individual item

  • Effective Merchandising &

    Marketing

    Part 4:

    The Margin Gap

    Planned vs Observed

    Turnover: 450,000

    Planned margin 35%

    Observed Margin 31%

    Lost profit 18,000

  • What is the margin on?

    Think PURCHASE UNIT

    each Case of wine 30%

    each Round of brie 50%

    each Tray of brownies 80%

    each Outer of biscuits 35%

    Effective Merchandising &

    Marketing

  • Take home a bottle of wine:

    target 30% purchase unit margin drops to 24%

    Buy a cheese & use 10% for tasters:

    target 50% purchase unit margin drops to 44%

    Miss a 5% price rise from your biscuit supplier:

    target 35% purchase unit margin drops to 32%

    Effective Merchandising &

    Marketing

  • Effective Merchandising &

    Marketing

    What erodes margins

    o Not selling them all

    o Wastage

    o Damaged packaging

    o Passing into your kitchen

    o Out of date stock

    o Incorrect pricing

    o Freebies

    o Promotions

    o Tasters

    (o Taking it home)

  • Effective Merchandising &

    Marketing

    Creating better margins

    Rarity/novelty value

    Messy stuff

    Unusual sizes/specialist foods

    Packaging

    Product that needs to be bought from humans not a shelf

    Product sold loose or requires slicing

    Value added or home made products

    Suppliers that dont sell into supermarkets

    Deals with suppliers

  • Key Learning 4

    Measure Your Gap

    Value Your Gap

    Find out why

    Close Your Gap

    Effective Merchandising &

    Marketing

  • Part 5:

    Talking

    CONTRIBUTION

    What is contribution?

    Effective Merchandising &

    Marketing

  • Contribution

    Contribution is the RENT

    paid by an individual product

    or a group of products

    Effective Merchandising &

    Marketing

  • Effective Merchandising &

    Marketing

    Contribution: Calculating it

    The total contribution over a specific period

    Example: FCC charcoal crackers Carrs water biscuits

    Sales 100 2.95 295 300 0.99 297

    Margin/COS 40% 177 30% 208

    Contribution 118 89

  • Rank your products lines

    according to the amount of

    contribution they pay you

    Effective Merchandising &

    Marketing

  • A word on lower margin

    high value goods

    Effective Merchandising &

    Marketing

  • Key Learning 5: Make your stock pay their rent.

    Choose & discard depending

    on a products lines Contribution

    Effective Merchandising &

    Marketing

  • Part 6: Staff costs

    Keep the costs in balance

    Effective Merchandising &

    Marketing

  • Effective Merchandising &

    Marketing

    Turnover for 30,000 profit at different

    Staffing Levels

    0

    100,000

    200,000

    300,000

    400,000

    500,000

    600,000

    700,000

    800,000

    900,0005%

    6%

    7%

    8%

    9%

    10%

    11%

    12%

    13%

    14%

    15%

    16%

    17%

    18%

    19%

    20%

    21%

    22%

    23%

    24%

    Average staff costs as % of turnover

    Tu

    rno

    ver

  • Effective Merchandising &

    Marketing

    How to control staff costs

    1: Set budgets

    2: Build a rota based on your budget

    3: Try to meet it!

    Focus on

    Improvement not Targets

  • Effective Merchandising &

    Marketing

    Key Learning 6:

    Staff is a cost

    Measure it as a percentage of turnover

    Match to budget rota

  • Effective Merchandising &

    Marketing

    Key Learnings: Recap

    1: Build a business plan

    2: Focus on your margins. Learn how to plan and set

    margins for individual products & observe the

    margins on your whole business

    3: Group products with similar margins, and build a

    mosaic of sales that matches your business plan

    4: Measure and work on your Margin Gap

    5: Make each stock line pay its rent

    6: Measure & match to budget staff costs

  • Effective Merchandising &

    Marketing

    The Grand Pan

    Look after your individual stocklines

    and the Grand Plan will look after itself