the mindset change for the agile tester

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TJ AM Tutorial 4/30/13 8:30AM The Mindset Change for the Agile Tester Presented by: Janet Gregory DragonFire, Inc. Brought to you by: 340 Corporate Way, Suite 300, Orange Park, FL 32073 888-268-8770 ∙ 904-278-0524 ∙ [email protected] www.sqe.com

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On traditional projects, testers usually join the project after coding has started, or even later when coding is almost finished. Testers have no role in advising the project team early regarding quality issues but focus only on finding defects. They become accustomed to this style of working and adjust their mental processes accordingly. In agile, testers must collaborate closely with customers and programmers throughout the development lifecycle, where their focus changes from finding defects to preventing them. Janet Gregory shares ways to change the tester’s mindset from “How can I break the software?” to “How can I help deliver excellent software?”—a critical mental shift on agile projects. Another facet of the mind-set change is learning how to test early and incrementally. Janet uses interactive exercises and examples to help you understand how effective this mindset change is—and how you can apply it on your agile projects.

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Page 1: The Mindset Change for the Agile Tester

TJ AM Tutorial

4/30/13 8:30AM

The Mindset Change for the Agile

Tester

Presented by:

Janet Gregory

DragonFire, Inc.

Brought to you by:

340 Corporate Way, Suite 300, Orange Park, FL 32073

888-268-8770 ∙ 904-278-0524 ∙ [email protected] ∙ www.sqe.com

Page 2: The Mindset Change for the Agile Tester

Janet Gregory

Agile testing coach and practitioner Janet Gregory (@janetgregoryca) is the coauthor of Agile Testing: A Practical Guide for Testers and Agile Teams and a contributor to 97 Things Every Programmer Should Know. Janet specializes in showing agile teams how testers can add value in areas beyond critiquing the product. For the past ten years, she has been working with teams to transition to agile development. Janet teaches agile testing courses and tutorials worldwide, contributes articles to leading publications, and enjoys sharing her experiences at conferences and user group meetings worldwide. Find more information at janetgregory.ca or visit her blog.

Page 3: The Mindset Change for the Agile Tester

13/03/2013

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Janet Gregory, DragonFire Inc.Copyright 2013

April 2013

StarEast, Orlando

1

Page 4: The Mindset Change for the Agile Tester

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Copyright 2013

DragonFire Inc.

First agile team – 2000

Currently – coaching, testing

Book – Agile Testing; January 2009

3

Copyright 2013

DragonFire Inc.

• Some ‘Lecture’

• Some ‘Exercises’

• Handling questions ..

Page 5: The Mindset Change for the Agile Tester

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Copyright 2013

DragonFire Inc.

• Iteration (sprint)

• Feature (epic)

• Story

• Done (story done, feature done, release done)

• Feedback

5

Copyright 2013

DragonFire Inc.

• more than “just” testing code

• an activity; not a phase

6

Page 6: The Mindset Change for the Agile Tester

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Copyright 2013

DragonFire Inc.

What challenges do you see for agile testers?

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Page 7: The Mindset Change for the Agile Tester

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Copyright 2013

DragonFire Inc.

Instead of

◦We’re here to find bugs … or ensure requirements are met … or break the software …

Think

– What can I do to help deliver

the software successfully!

9

Copyright 2013

DragonFire Inc.

Can you think of some ways that you cross

boundaries in how you work?

10

Page 8: The Mindset Change for the Agile Tester

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Copyright 2013

DragonFire Inc.

• Simplicity

• Feedback

• Respond to change

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Copyright 2013

DragonFire Inc.

Analytical

Relentlessly Curious

Observant

Skeptical

Empiricist

Critical Thinker

Investigator

http://www.slideshare.net/ehendrickson

12

Page 9: The Mindset Change for the Agile Tester

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Copyright 2013

DragonFire Inc.

What does this phrase mean to people?

Discuss at your tables,

and then we’ll debrief

13

T-shaped Skill-set

Page 10: The Mindset Change for the Agile Tester

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15

16

play, experiment, learn

keeps us vital and alive

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Copyright 2013

DragonFire Inc.

• Gives us an enthusiasm for life that is

irreplaceable. Without it, life just doesn’t taste

good - Lucia Capocchione

• You can discover more about a person in an hour

of play than in a year of conversation. - Plato

• Play is our brain’s favourite way of learning –

Dianne Ackerman

Portia Tung (see references)

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Page 12: The Mindset Change for the Agile Tester

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Copyright 2013

DragonFire Inc.

• Communication means ... sharing

◦ Ideas, information, decisions, solutions, etc.

• Collaboration means ...

◦Working together to find solutions, etc.

◦ The ‘whole team’ …..

� Customers, testers and programmers …..

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Copyright 2013

DragonFire Inc.

• Power of Three

• 3 Amigos

• Pairing

• Continuous feedback

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Page 13: The Mindset Change for the Agile Tester

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Picture by Augusta Evangelisti, based on diagram from Elisabeth Hendrickson

Copyright 2013

DragonFire Inc.

User

Story

Expand

Tests

High

level

AT

Auto-

mate

tests

Code

&

Execute

tests

Explore

Exploratory

Testing

Accept

Story

Fix

defects

Explore

examples

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Page 14: The Mindset Change for the Agile Tester

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Copyright 2013

DragonFire Inc.

• Examples provide common language

• Shared common understanding

• Coding and testing concurrently

• Involves whole team

• Shared definition of DONE

• Prevents defects

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• Question

• Elicit example

• Uncover hidden

assumptions

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Page 15: The Mindset Change for the Agile Tester

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Copyright 2013

DragonFire Inc.

Checking:

◦ Confirmation

◦ Machine decidable

Testing:

◦ Exploration & learning

◦ Requires sapience

**Definitions of testing vs. checking by Michael Bolton

GUI

API

Unit Tests

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Page 16: The Mindset Change for the Agile Tester

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Copyright 2013

DragonFire Inc.

It’s not just about code !!!

◦ Test assumptions

◦ Uncover hidden assumptions

The goal:

◦ Shared common understanding of the story

◦ Preventing defects (eliminate waste)

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Page 17: The Mindset Change for the Agile Tester

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Copyright 2013

DragonFire Inc.

• Understand the

business needs

• What level are at?

• Collaborate

appropriately

Release level

Iteration level

Story test level

Task level

Sys

tem

le

vel

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Page 18: The Mindset Change for the Agile Tester

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Copyright 2013

DragonFire Inc.

• Know your

customers

• Make them real

• Plan your

exploratory testing

using them

• Picture – from Jeff Patton’s

Pragmatic Personas weekly column

on Sticky Minds (1/25/2010)

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Page 19: The Mindset Change for the Agile Tester

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LegendGood to GoSome testing; could use moreMajor issueNo testing doneNot applicable

Page 20: The Mindset Change for the Agile Tester

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Copyright 2013

DragonFire Inc.

• Know your context

• Have a tool box full

• Simple is often best

• Use your imagination

Let’s look at some examples

35

Taken from

Ready to use

Graphic

Organizers for

primary grade

teachers

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Day 1

A new user

wants to

create her

account

Day 1

The new user

wants to log

into the

system

Day 2

An existing

user wants to

change her

password

Day 2

An existing

user forgets

her password

Day 2

The new user

wants to log

into the

system

Day 30

The system

asks user to

change her

password

Day ??

…….

Day 60

The user

wants to

delete her

account

Day ??

…….

Day ??

…….

Words / Phrases

• I wonder ….

• What caught your

attention?

• Could you show me?

• What makes you think

there is more?

Questions / Predictions

• What might happen

next?

• Why would that be?

• What is the worst thing

that could happen?

• …. or the best?

• What assumptions do

you have?

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Copyright 2013

DragonFire Inc.

Block

account

User

enters

wrong

password

Wrong

password a

2nd time;

Issue

warning

User can’t

log inThey are in

the

database

The

credentials

meet

req’ts

They

entered

their

credentials

correctly

Their

password

expired ….

Wrong

password a

third time

Prevent

user from

logging in

again;

Display

msg

39

Copyright 2013

DragonFire Inc.

• Practice anticipating what will happen

• Define your tests

• Check – running tests or collaborate with

customers and programmers before* coding

• Be prepared to change your tests if your

predictions are wrong

• Learn by reviewing – what questions could

you have asked first.

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Page 23: The Mindset Change for the Agile Tester

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Sub topic

Sub topic

Sub topic

MAIN

TOPIC

Sub topic

Sub topic

first time

change

new account

password

rules

encryption

saveuser name

rules

Login : User name & password

Copyright 2013

DragonFire Inc. 42

Page 24: The Mindset Change for the Agile Tester

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Copyright 2013

DragonFire Inc.

• Think simple

• Have a variety of tools

• Adapt to your needs

• Look in places you may not have considered

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Page 25: The Mindset Change for the Agile Tester

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Copyright 2013

DragonFire Inc.

• Curiosity

• Ability to observe

• Ability to challenge

• Ability to adapt

• To recognize contexts

• Ability to THINK !

45

46

Challenge

Yourself !

Page 26: The Mindset Change for the Agile Tester

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Copyright 2013

DragonFire Inc.

Agile Testing: A Practical Guide for

Testers and Agile Teams

By Lisa Crispin and Janet Gregory

www.agiletester.ca

Contact info

www.janetgregory.ca

http://janetgregory.blogspot.com/

Email: [email protected]

Twitter: janetgregoryca

47

• Elisabeth Hendrickson

� CAST keynote http://www.slideshare.net/ehendrickson

� Explore It! – new book on Pragmatic Programmers

• Ben Kelly, http://lets-test.com/wp-content/uploads/2012/05/LetsTest2012-

BenKelly-TheTestingDead.pdf

• Markus Gartner, http://www.shino.de/2012/07/16/cast-2012-the-testing-dead/

• Paul Carvalho, http://www.agilejournal.com/articles/columns/column-

articles/6515-low-tech-tools-for-the-thinking-tester

• Michael Bolton, http://www.developsense.com/blog/2009/08/testing-vs-

checking

• Ready to Use Graphic Organizers

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• http://www.exampler.com - Brian Marick’s web site

• Gojko Adzic, Bridging the Communication Gap, 2009; Specification by

Example, 2011

• www.stickyminds.com/ Pragmatic Personas - Jeff Patton’s weekly

column 1/25/2010

• Jean Tabaka, Collaboration Explained, 2006 Addison-Wesley

• http://www.uie.com/articles/indispensable_skills

• Portia Tung – Power of Play

http://www.selfishprogramming.com/category/playmaking/

• Ester Derby and Dianne Larsen, Agile Retrospectives