Presented by: Steven Fisher@StevenFisher

The New and Improved Mobile

Worker

Definition: Mobile Worker (noun) Workers who, “perform their work in multiple locations such as customer sites, company offices, their homes, vendor offices, planes, and hotels”

Source: Richman, A., Noble, K., & Johnson, A. (2002). When the workplace is many places. The extent and nature of off-site work today. Watertown, MA: WFD

Consulting Inc.

Mobile workers can be divided into three mutually exclusive main categories: •Office-based mobile workers•Non-office-based mobile workers •Home-based mobile workers

7 billion*7 billion*

* Roughly the number of people on the planet.

* Roughly the number of people on the planet.

77% number of people with mobile

devices

77% number of people with mobile

devices

In 2010, the world’s mobile worker population passed the

one billion mark

By 2013, total mobile workers will represent more than a

third of the world’s workforce

Source: IDC Study: http://thenextweb.com/mobile/2010/02/21/billion-mobile-workers-worldwide-2010/

U.S. 119.7 million Japan 49.3 million Asia/Pacific 546.4 million Western Europe 129.5 million Rest of world (including Canada) 153.2

million

Source: IDC Study: http://thenextweb.com/mobile/2010/02/21/billion-mobile-workers-worldwide-2010/

.

Geographical Projection of MobileGeographical Projection of Mobile Workers by 2013

The trend is clear, mobile use is rapidly becoming integrated into every business

sector and every industry.

Communication Accessibility Connectedness Efficiency AvailabilityOrganization

There are many advantages to using mobile technology to be more productive:

Productivity paradoxInability to disconnectIncreased stressedIncreased work hoursIncreased risk of making mistakes

But, the disadvantages are becoming more apparent, too.

One of the problems with living in an always on society is we perceive the

need to always be on.

Mobile workers carry 2.68 mobile devices for work

Logged employee work hours:

Before mobile use: 49 hours/weekAfter mobile use: 70 hours/week

Sources: http://sidneyevematrix.posterous.com/mobile-workforce-which-tech-gadgets-do-we-usehttp://www.cbc.ca/documentaries/doczone/2010/digitaldummies

So How Can You Get the Most Our of Your Mobile Workforce?

Remember that Mobile Workers Come in All Shapes and Sizes.

Source: http://piras.blogautore.espresso.repubblica.it/files/2010/03/refaceme-southpark-01.jpg

Don’t scare people with new technology

Show them that it will make them an

evil mastermind.

And make them feel empowered with the new tools.

Eight Trends You Should Follow to Boost Productivity

1. Build Your Own HTML5 or downloadable apps

2. NFC (Near Field Communication) for payment / offers / loyalty

3. Consumer led mobile health for monitoring / diagnosis / wellness

4. Augmented Reality: placing digital content literally in physical context.

5. Rapid enterprise adoption of tablets for productivity

6. Cloud Tipping Point – > Leverage Cloud Spaces (Box, Dropbox) for your Smartphone, Tablet backup and access

7. Leverage “SoLoMo” – Social / local / mobile converging

8. Understand “Gamification” – Ultimate way to engage a new generation of audiences

9. Empowerment – impact of empowering billions of people around the world with real-time connected devices has just begun... It's going to be a fascinating decade

Questions?

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Even that “Email Thing”: stevenjohnfisher@gmail.com