The Power of Human Connection

Michael and Katie Stallard

www.ConnectionCulture.com

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OUR CLIENTS

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CONNECTION CULTURE MODEL

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CONNECTION CULTURE MODEL

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POLL

Have you experienced a…

• culture of control?

• culture of indifference?

• Connection Culture?

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EXAMPLES

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CONNECTION DEFINED

Connection is a positive bond based on shared identity, empathy and understandingthat moves individuals toward group-centered membership.

Disconnection is anything less than a positive bond.

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RESEARCH AND FINDINGS

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CONNECTION: A SUPERPOWER

• Makes you smarter, happier and more productive

• Makes you more resilient to stress

• Helps protect you from illness

• Heals damage stress does to chromosomes

• Associated with 50% reduction in risk of early death

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DISCONNECTION: A SUPER-STRESSOR

• Increased vulnerability to other stressors

• More intense reaction to negatives

• Less emotional boost from positives

• Greater feelings of helplessness and threat

• Impaired cognitive function

• Decreased effectiveness of sleep

• Problems with self-regulation

• Depression

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POLL

Over the next three years, the stress I experience will…

• rise

• stay the same

• decline

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POLL

Over the next three years, the human connection I experience will…

• rise

• stay the same

• decline

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BENEFITS TO TEAMS/ORGANIZATIONS

• Cognitive advantage

• Employee engagement

• Strategic alignment

• Quality of decisions

• Creativity and innovation

• Agility and adaptability

= powerful performance advantage

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ORGANIZATIONAL RESEARCH

Gallup Research study units with higher connection/engagement:

• 21% higher productivity

• 22% higher profitability

• 10% higher customer metrics

• 41% fewer quality defects

• 48% fewer safety accidents

• 37% lower employee turnover

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CONNECTION CULTURE MODEL

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When everyone in the organization is

• proud of the reputation

• united by the values

• motivated by the mission

VISION

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When everyone in the organization

• understands the needs of people

• appreciates their positive, unique contributions

• helps others achieve their potential

VALUE

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When everyone in the organization

• safeguards relational connections

• shares ideas and opinions honestly

• seeks the ideas of others

VOICE

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BUILDING BLOCKS

• Develop a “connection mindset”

• Cultivate connecting habits of attitude, language and behavior (see Connection Culture)

• Memorize the 3Vs of a Connection Culture

✓ Communicate an inspiring vision

✓ Value people

✓ Give people a voice

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BUILDING BLOCKS

• Keep in mind that Connection Cultures are developed one subculture at a time. Assess each subculture then mentor and coach.

✓ What is the current state of the subculture you are in?

✓ What actions need to be taken to strengthen your subculture?

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BUILDING BLOCKS

• Establish and promote core values that connect.

• Hire, develop and promote for competence and connection skills.

• Employ Knowledge Flow Sessions to keep people in the loop and hear their ideas and opinions.

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BUILDING BLOCKS

• Establish a leader with resources and responsibility for overseeing the cultivation of a Connection Culture.

• Develop a culture team that includes culture ambassadors who identify positive examples and practices of connection taking place.

• Celebrate and disseminate acts of connection (both stories and practices).

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BUILDING BLOCKS

• Carve out a minimum of one day each week to spend time with family and friends.

• Prioritize family meals.

• Limit screen time.

• Volunteer in your community.

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Develop the courage to connect!

Types of connectors:

• Intentional Connector

• Unintentional Disconnector

• Intentional Disconnector

THE CHALLENGE

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