the provost’s academic computing advisory committee october 29, 2002
TRANSCRIPT
The Provost’s Academic Computing Advisory
Committee
October 29, 2002
Academic Computing:What It Means Today
A way to focus resources on student and faculty information technology needsAn evolving collaboration of staff and faculty working with information technologies to further instruction and researchA voice: thinking beyond Peoplesoft
Academic Computing:Who’s Involved?
Faculty and Students (of course)Service partners represented here: ITS Academic Computing Group Center for Technology Enhanced Learning Cline Library Statewide Academic Programs NAU-Yuma Labs
Other constituents: Department Labs, Learning Assistance Center Researchers Instructors (increasingly of traditional courses) Registrar, bookstore, financial aid must be heard
Academic ComputingService Examples
Student and Faculty EmailCourse Management System (WebCT)WebCT workshops for facultyElectronic ReservesCampus, Statewide, and Departmental LabsResNetAcademic Computing Help DeskElectronic PortfoliosProjects (e.g., EZ-Proxy)
The Role of the Provost’s Academic Computing Advisory Committee
Forum for Academic Computing Issues
Increase faculty input/participation
Feed ideas into official strategic plans
The Provost’s ACAC web site includes the committee’s charter.
Challenges
Increasing Demand for Services
Unexpected Technological Impacts
New Conversations
Increasing Demand for Services
Growth Indicator: Email
NAU Email growth from 1992 - 2002
0
2000
4000
6000
8000
10000
12000
14000
16000
18000
20000
1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002
Student Email Accounts
Employee Email Accounts
Dana Jan84% of 4,150
92% of 19,728
Not shown: Affiliate Accounts (348 in 2002)
New Louie
Growth Indicator: ResNet
Resnet Participation
94300
1185
24112625
3258
4185
0
500
1000
1500
2000
2500
3000
3500
4000
4500
1996 1997 1998 1999 2000 2001 2002
Resnet Participation
83% of 5,055
Growth Indicator: ACHDAcademic Computing Help Desk
0
500
1000
1500
2000
2500
3000
3500
4000
4500
2000 2001 2002
ACHD avg phone calls/mo
ACHD avg crs attendance/mo
0
1000
2000
3000
4000
5000
6000
7000
8000
Calls
8/10/2001 10/10/2001 12/10/2001 2/10/2002 4/10/2002
Week of...
ACHD Calls by Week
Flagstaff Campus Labs (14 ITS open labs)
Lab unique visitors
02000
40006000
800010000
1200014000
16000
1999 2000 2001
Avg lab logins per day(open 356 days a year)
0
200400
600
800
10001200
1400
1999 2000 2001
2001 Lab Logins by Weekday
0
20000
40000
60000
80000
100000
120000
Sun Mon Tue Wed Thur Fri Sat
Unexpected Technological Impacts
Growing Pains: Social as well as Technical
Student Electronic Behaviors
Viruses (innocent until proven guilty)Copyright: Recording Industry Association of America (RIAA), Digital Millennium Copyright Act (DMCA), Open Letter to University Presidents Law Enforcement (fake id’s, warez servers, identity theft, Russian Mobsters)Dean of Students, Residence Life, Campus Police – a new conversationP2P: unanticipated technological impactsResNet Bandwidth (tragedy of the commons)
New Conversations
Terminology
Hybrid Courses
Blended Learning
ResNet
WebCT
VISTA
MSOffice Campus Agreement License
More Terminology
TLT Group and TLTR
Electronic Portfolio
Portal
Wireless
Eval’a Jack
Academic Computing Challenges: President Haeger: June 17, 2002
Growing student support demand
Unmet faculty and special project needs
Integration of services (middleware)
Increased demand from department labs
Proposed reductions in student services
Electronic portfolios
Future course management systems
Future technology literacy initiatives
Classroom technologies/Blended learning
Priorities: 1) Students, 2) Faculty, 3) Staff
Academic Computing Issues: Provost Grobsmith: Sep. 24, 2002
Course Management Software VISTA Hybrid Courses & Blended Learning Putting a WebCT site up for all courses
Role of ACACFaculty Development support for I. T.Need for a student feeMS Office Campus Agreement for studentsRefreshing faculty computersFuture cost of PeoplesoftBudget cuts
Other Issues
Online Evaluations
TLTR membership
Electronic Portfolios
Software cost savings through Tri-University agreements
Web location for all courses
The End
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