the remedi project
TRANSCRIPT
The ReMEDI Project
Reverse Mentoring for Equality, Diversityand Inclusion (ReMEDI)
Stacy Johnson
Associate Professor, University of Nottingham
Twitter: @misssdjohnson #ReMEDIProject
“This has been the most important piece of work I have done in the 30 years I have
worked for the NHS....”
Board member/reverse mentee
https://youtu.be/AyiOUUYwztE
Reverse Mentoring Experience in the Room
Today? Twitter: @misssdjohnson #ReMEDIProject
Today
• Introduction to the ReMEDI Project: reverse mentoring for equality, diversity and inclusion
• Introduction the RACE, gRACE and gRACE+ Models (Johnson 2017) for reverse mentoring
• Progress with the project so far
• Discussion: consider the potential for reverse mentoring where you are
Twitter: @misssdjohnson #ReMEDIProject
Why is ReMEDI needed?
• The Problem• Moral Case for Inclusion• Business Case for Inclusion• Current methods have not proven effective
Twitter: @misssdjohnson #ReMEDIProject
‘Focus Up! We are asset and opportunity.nurses of today and influencers of tomorrow.’
‘We are unrealised potential.We are ready, capable and willing
- to contribute our best to your best.’
Reverse mentoring is when a worker in senior position is mentored by someone in a more
junior position than themselves
(Murphy 2012)
Twitter: @misssdjohnson #ReMEDIProject
Reverse Mentoring
Emerging evidence that this innovative form of mentoring can be effective in promoting • individual anti-discriminatory practice and• organisational culture change in gender and
race equality (Murphy 2012; Clutterbuck2011) and
• can contribute to organisational diversity and inclusion
Twitter: @misssdjohnson #ReMEDIProject
Reverse Mentoring
Expanded here to any situation in which a person
• with less (perceived) power
• in a more disadvantaged position
• from an underrepresented group
• from a marginalised/oppressed group
mentors someone in a more powerful less disadvantaged position/group.
Twitter: @misssdjohnson #ReMEDIProject
Reverse Mentoring
• emerging evidence of potential but…
• little specific guidance on how to do it
• little research
• little theoretical underpinning
Twitter: @misssdjohnson #ReMEDIProject
Action Research Process
• Framework developed conceptually: Friere’s (1986) critical pedagogy
• Shared with the BAME Connect Network in a pan regional workshop: refined
• Framework refined further with participating organisations
Twitter: @misssdjohnson #ReMEDIProject
The ReMEDI Framework
The RACE/gRACE Model
Resistance
Action
Compassion
Empowerment
Mentor Training and Mentee Preparation
EDI
Coaching
Mentoring
Clinical Supervision
Organisational Commitment
Sponsorship
Resources
Safe Space
Access
Recognition
Sustainability
Peer-led Mentor Support
De-briefing
Problem-solving
Restoration
Reassurance
Protective
Opportunity Recognition
The RACE Model for Reverse Mentoring
The ReMEDI Project
• RACE model: reverse mentoring specifically focused on race equality
• gRACE model: generic equality, diversity and inclusion activity focused on the characteristics protected by law
• gRACE+: all exceptionalities including those not adressed by law
Twitter: @misssdjohnson
The ReMEDI Approach
• Reverses and disrupts traditional deficit model
• Disrupts traditional power structures/hierarchies that perpetuate systematic disadvantage
• Address discriminatory systemic and organisational cultures through individual interactions
Twitter: @misssdjohnson #ReMEDIProject
The ReMEDI Approach
• Moves organisations beyond shared values by positioning inclusive practice as skill that must be taught/developed/practiced
• Repositions the disadvantaged group as expert by experience
Twitter: @misssdjohnson #ReMEDIProject
The ReMEDI Approach
• See different things
• See things differently
• Raises profile of disadvantaged staff
• Asset recognition
Twitter: @misssdjohnson #ReMEDIProject
ReMEDI Tools
• Critical Purposive Conversations• Critical Purposive Observation • Critical Purposive Storytelling
The ReMEDI Approach
Action Research Process Phase 1: Invention, Research Project • Derbyshire Healthcare NHS Foundation Trust (RACE)• Northamptonshire Healthcare NHS Foundation Trust (RACE)• Nottingham University Hospitals Trust (RACE, nursing leaderhip)• Sheffield Teaching Hospitals NHS Foundation Trust (RACE)• Derbyshire Community Health Services NHS Foundation Trust (gRACE)
Phase 2: Adoption Projects• Guy’s and St Thomas NHS Trust (gRACE)• NELCSU (gRACE)• The Whittington (RACE)• UHL, LCC: LLR Health and Social• Staffordshire Combined • Royal Bournemouth• Cambridge University Hospitals TrustPhase 3: Spread • Train the trainers: sustainability, scaling up, broadening, large scale research
studies
Progress So Far
• Individual organisations in various stages
• Entering Evaluation Phase
• Organisations working together
• System response e.g. NHS Employers, Future Focused Finance, ALB
Twitter: @misssdjohnson #ReMEDIProject
Establishing the Impact of the ReMEDI Project
Canadian Institute of Diversity and inclusion (2013)
Level 1: Reaction and Satisfaction
Level 2: Learning
Level 5: (S)ROI
Level 4: Business Impact and Performance
Level 3: Application and Implementation
Level 6: Intangibles/Culture
How might RM be usedwhere you are?
Nottingham Children’s Hospital
Children and Young People • reverse mentoring
senior service leaders
Discussion Point
Could your organisation benefit from reverse mentoring?
Discussion Points
How could you use reverse mentoring in your role?
References
• Clutterbuck, D and Ragins, B (2002) Mentoring and diversity: an international perspective. Oxford: Butterworth-Heinemann
• Esmail, A., Kalra, V., and Abel, P. (2005) A Critical Review of Leadership Interventions Aimed at People from Black and Minority Ethnic Groups. A Report for the Health Foundation. The University of Manchester.Ethnic Minority Network (EMN) Strategy 2013-2016. http://www.aneezesmail.co.uk/PDF%20files/HealthFoundReport.pdf
• Freire, P. (1986) Pedagogy of the Oppressed. New York: Continuum.
• Kline, R. (2014) The “snowy white peaks” of the NHS: a survey of discrimination inGovernance and leadership and the potential impact on patient care in London and England. London: Middlesex University.
• Murphy, W.M. (2012). Reverse Mentoring at Work: Fostering Cross-generational Learning and Developing Millenial Leaders. Human Resource Management, Vol. 51, no. 4, pp. 549–574
Thank You Questions and Comments
Stacy JohnsonAssociate Professor, University of Nottingham
[email protected]@misssdjohnson#ReMEDIProject