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The rise of the sharing economy 29/9/2017 Ivan Ivanković, Operations & Logistics Manager, Uber

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Page 1: The rise of the sharing economy

The rise of the sharing economy

29/9/2017Ivan Ivanković, Operations & Logistics Manager, Uber

Page 2: The rise of the sharing economy

The most boring presentation about sharing economy you'll ever hear

29/9/2017Ivan Ivanković, Operations & Logistics Manager, Uber

Page 3: The rise of the sharing economy

Hi

Operations & Logistics Manager @Uber

Previously worked as a consultant (Munich

Partners), startup-founder (Squee, Prosper

Consulting), corporate new business

developer (Hrvatski Telekom).

[email protected]

@jokica125

“Where there's a will, there's a way”

Page 4: The rise of the sharing economy

Agenda➔ What’s sharing economy?

➔ Good, bad and ugly -examples

➔ Impact on society

➔ The future of sharing economy

➔ Conclusion

➔ Q&A

Page 5: The rise of the sharing economy

Agenda➔ What’s sharing economy?

- Definition- Prerequisites- Why now?

➔ Good, bad and ugly -examples

➔ Impact on society

➔ The future of sharing economy

➔ Conclusion

➔ Q&A

Page 6: The rise of the sharing economy

Granting temporary access to underutilized assets in ways that bypass traditional ownership and pricing models

Definition - Prerequisites - Why now?

Page 7: The rise of the sharing economy

What can be considered sharing economy?

Definition - Prerequisites - Why now?

Page 8: The rise of the sharing economy

What can be considered sharing economy?

Business model is hosted through digital platforms

Definition - Prerequisites - Why now?

Page 9: The rise of the sharing economy

What can be considered sharing economy?

Business model is hosted through digital platforms

Transactions are completed through a variety of methods that offer access over ownership

Definition - Prerequisites - Why now?

Page 10: The rise of the sharing economy

What can be considered sharing economy?

Deeper social interactions compared to traditional methods of exchange

Business model is hosted through digital platforms

Transactions are completed through a variety of methods that offer access over ownership

Definition - Prerequisites - Why now?

Page 11: The rise of the sharing economy

What can be considered sharing economy?

Deeper social interactions compared to traditional methods of exchange

Business model is hosted through digital platforms

Transactions are completed through a variety of methods that offer access over ownership

Definition - Prerequisites - Why now?

Product becomes more valuable as more users use it - network effect

Page 12: The rise of the sharing economy

Why did it happened?

Definition - Prerequisites - Why now?

Page 13: The rise of the sharing economy

Why did it happened?

Definition - Prerequisites - Why now?

Purchasing power

reduced during

recession

Page 14: The rise of the sharing economy

Why did it happened?

Definition - Prerequisites - Why now?

Purchasing power

reduced during

recession

Saturation of crappy

products

Page 15: The rise of the sharing economy

Why did it happened?

Definition - Prerequisites - Why now?

Purchasing power

reduced during

recession

Saturation of crappy

products

Social - local -

mobile revolution

Page 16: The rise of the sharing economy

Why did it happened?

Definition - Prerequisites - Why now?

Purchasing power

reduced during

recession

Saturation of crappy

products

Technology enabled

peer - review

systems to build

trust/quality

Social - local -

mobile revolution

Page 17: The rise of the sharing economy

Why did it happened?

Definition - Prerequisites - Why now?

Purchasing power

reduced during

recession

Saturation of crappy

products

Technology enabled

peer - review

systems to build

trust/quality

New consumer

mindset

Social - local -

mobile revolution

Page 18: The rise of the sharing economy
Page 19: The rise of the sharing economy

Agenda➔ What’s sharing economy?

➔ Good, bad and ugly -examples

- Key sectors- Uberisation- Cautionary tale

➔ Impact on society

➔ The future of sharing economy

➔ Conclusion

➔ Q&A

Page 20: The rise of the sharing economy

Who’s next?

Key sectors - Uberisation - Cautionary tale

Page 21: The rise of the sharing economy

Who’s next?

Key sectors - Uberisation - Cautionary tale

- Lending Club

- Transfer Wise

- Zopa

- Kickstarter

- Indiegogo

- Lending Club

- Bitcoin

Financial services

Page 22: The rise of the sharing economy

Who’s next?

Key sectors - Uberisation - Cautionary tale

- Lending Club

- Transfer Wise

- Zopa

- Kickstarter

- Indiegogo

- Lending Club

- Bitcoin

- Post Mates

- Task Rabbit

- InstaCart

- Elance

- Odesk

- Freelancer.com

- Chefly

Financial services People/skills

Page 23: The rise of the sharing economy

Who’s next?

Key sectors - Uberisation - Cautionary tale

- Lending Club

- Transfer Wise

- Zopa

- Kickstarter

- Indiegogo

- Lending Club

- Bitcoin

- Post Mates

- Task Rabbit

- InstaCart

- Elance

- Odesk

- Freelancer.com

- Chefly

- AirBnB

- Roomates.com

- Home Away

- Couch Surfing

- We Work

- 9flats.com

- Sharedesk

Financial services People/skills Accommodation

Page 24: The rise of the sharing economy

Who’s next?

Key sectors - Uberisation - Cautionary tale

- Lending Club

- Transfer Wise

- Zopa

- Kickstarter

- Indiegogo

- Lending Club

- Bitcoin

- Post Mates

- Task Rabbit

- InstaCart

- Elance

- Odesk

- Freelancer.com

- Chefly

- AirBnB

- Roomates.com

- Home Away

- Couch Surfing

- We Work

- 9flats.com

- Sharedesk

- Uber

- ZipCar

- BlaBlaCar

- Turo

- SideCar

- Just park

- Getaround

Financial services People/skills Accommodation Mobility

Page 25: The rise of the sharing economy

Who’s next?

Key sectors - Uberisation - Cautionary tale

- Lending Club

- Transfer Wise

- Zopa

- Kickstarter

- Indiegogo

- Lending Club

- Bitcoin

- Post Mates

- Task Rabbit

- InstaCart

- Elance

- Odesk

- Freelancer.com

- Chefly

- AirBnB

- Roomates.com

- Home Away

- Couch Surfing

- We Work

- 9flats.com

- Sharedesk

- Uber

- ZipCar

- BlaBlaCar

- Turo

- SideCar

- Just park

- Getaround

- Uber Freight

- Cargomatic

- Convoy

- Teleroute

- Locodels

- ShareMyStorage

- Keycafe

Financial services People/skills Accommodation Mobility Logistics

Page 26: The rise of the sharing economy

Who’s next?

Key sectors - Uberisation - Cautionary tale

- Lending Club

- Transfer Wise

- Zopa

- Kickstarter

- Indiegogo

- Lending Club

- Bitcoin

- Post Mates

- Task Rabbit

- InstaCart

- Elance

- Odesk

- Freelancer.com

- Chefly

- AirBnB

- Roomates.com

- Home Away

- Couch Surfing

- We Work

- 9flats.com

- Sharedesk

- Uber

- ZipCar

- BlaBlaCar

- Turo

- SideCar

- Just park

- Getaround

- Uber Freight

- Cargomatic

- Convoy

- Teleroute

- Locodels

- ShareMyStorage

-Keycafe

- Khan Academy

- Quora

- Teachers Pay

Teachers

- Cottage Class

- Wikipedia

- OpenIDEO

Financial services People/skills Accommodation Mobility Logistics

Education

Page 27: The rise of the sharing economy

Who’s next?

Key sectors - Uberisation - Cautionary tale

- Lending Club

- Transfer Wise

- Zopa

- Kickstarter

- Indiegogo

- Lending Club

- Bitcoin

- Post Mates

- Task Rabbit

- InstaCart

- Elance

- Odesk

- Freelancer.com

- Chefly

- AirBnB

- Roomates.com

- Home Away

- Couch Surfing

- We Work

- 9flats.com

- Sharedesk

- Uber

- ZipCar

- BlaBlaCar

- Turo

- SideCar

- Just park

- Getaround

- Uber Freight

- Cargomatic

- Convoy

- Teleroute

- Locodels

- ShareMyStorage

- Keycafe

- Khan Academy

- Quora

- Teachers Pay

Teachers

- Cottage Class

- Wikipedia

- OpenIDEO

- Belle

- Clineeds

- Heal

- Cohealo

- MedZed

- True North

- PatientGrade

Financial services People/skills Accommodation Mobility Logistics

Education Health industry

Page 28: The rise of the sharing economy

Who’s next?

Key sectors - Uberisation - Cautionary tale

- Lending Club

- Transfer Wise

- Zopa

- Kickstarter

- Indiegogo

- Lending Club

- Bitcoin

- Post Mates

- Task Rabbit

- InstaCart

- Elance

- Odesk

- Freelancer.com

- Chefly

- AirBnB

- Roomates.com

- Home Away

- Couch Surfing

- We Work

- 9flats.com

- Sharedesk

- Uber

- ZipCar

- BlaBlaCar

- Turo

- SideCar

- Just park

- Getaround

- Uber Freight

- Cargomatic

- Convoy

- Teleroute

- Locodels

- ShareMyStorage

- Keycafe

- Khan Academy

- Quora

- Teachers Pay

Teachers

- Cottage Class

- Wikipedia

- OpenIDEO

- Belle

- Clineeds

- Heal

- Cohealo

- MedZed

- True North

- PatientGrade

- Growington

- Cookening

- Feastly

- Foodsharing

- Kitchensurfing

- GrowUp

- Casserole Club

Financial services People/skills Accommodation Mobility Logistics

Education Health industry Household goods

Page 29: The rise of the sharing economy

Who’s next?

Key sectors - Uberisation - Cautionary tale

- Lending Club

- Transfer Wise

- Zopa

- Kickstarter

- Indiegogo

- Lending Club

- Bitcoin

- Post Mates

- Task Rabbit

- InstaCart

- Elance

- Odesk

- Freelancer.com

- Chefly

- AirBnB

- Roomates.com

- Home Away

- Couch Surfing

- We Work

- 9flats.com

- Sharedesk

- Uber

- ZipCar

- BlaBlaCar

- Turo

- SideCar

- Just park

- Getaround

- Uber Freight

- Cargomatic

- Convoy

- Teleroute

- Locodels

- ShareMyStorage

- Keycafe

- Khan Academy

- Quora

- Teachers Pay

Teachers

- Cottage Class

- Wikipedia

- OpenIDEO

- Belle

- Clineeds

- Heal

- Cohealo

- MedZed

- True North

- PatientGrade

- Growington

- Cookening

- Feastly

- Foodsharing

- Kitchensurfing

- GrowUp

- Casserole Club

- Swap.com

- Popcorn Time

- Humbolt

- Groupmuse

- Periscope

- Instagram

- Wikitribune

Financial services People/skills Accommodation Mobility Logistics

Education Health industry Household goods Multimedia

Page 30: The rise of the sharing economy

On AngelList 526 COMPANIES include “Uber for X” in their listings

Key sectors - Uberisation - Cautionary tale

Page 31: The rise of the sharing economy

Homejoy

A home-cleaning marketplace company who provide cleaning services by using independent contractors.

- Customers only used the initial promotional offer.

- Expansion to other markets happen too fast

- Not allowed to train the independent contractors

Key sectors - Uberisation - Cautionary tale

Source

Page 32: The rise of the sharing economy

Exec

Exec was meant to provide errand runners to do any kind of random jobs.

- Serve all possible jobs and had to hire errand runners for different skills which proved costly in the end

- Unit Economics gone wrong, service fee couldn’t cover customer acquisition, customer service, and recruiting sufficient supply, refunds

Key sectors - Uberisation - Cautionary tale

Source

Page 33: The rise of the sharing economy

Cherry

An on-demand car wash service, allows customers to park anywhere, check in online, and have their car washed where they left it.

- Inability to maximize revenue as people are not washing car that often

- Scaling in the real world turned out to be much harder, more expensive, and time-consuming

Key sectors - Uberisation - Cautionary tale

Source

Page 34: The rise of the sharing economy

Agenda➔ What’s sharing economy?

➔ Good, bad and ugly -examples

➔ Impact on society- Benefits- Regulatory, legal & tax - Consumer challenges

➔ The future of sharing economy

➔ Conclusion

➔ Q&A

Page 35: The rise of the sharing economy

Benefits of

sharing

economy

on society

Benefits - Regulatory, Legal, Tax - Consumer challenges

Source

Page 36: The rise of the sharing economy

Technology advances faster than regulation

Benefits - Regulatory, Legal, Tax - Consumer challenges

Source

Page 37: The rise of the sharing economy

Technology advances faster than regulation

Regulatory considerations

Benefits - Regulatory, Legal, Tax - Consumer challenges

Source

Page 38: The rise of the sharing economy

Technology advances faster than regulation

Regulatory considerations

Management of unconventional workforce

Benefits - Regulatory, Legal, Tax - Consumer challenges

Source

Page 39: The rise of the sharing economy

Technology advances faster than regulation

Tax complianceRegulatory considerations

Management of unconventional workforce

Benefits - Regulatory, Legal, Tax - Consumer challenges

Source

Page 40: The rise of the sharing economy

Trust is one of main enablers of sharing economy

Benefits - Regulatory, Legal, Tax - Consumer challenges

Source

Page 41: The rise of the sharing economy

Trust is one of main enablers of sharing economy

Consumer trust and safety

Benefits - Regulatory, Legal, Tax - Consumer challenges

Source

Page 42: The rise of the sharing economy

Trust is one of main enablers of sharing economy

Consumer trust and safety

Consistency in service quality

Benefits - Regulatory, Legal, Tax - Consumer challenges

Source

Page 43: The rise of the sharing economy

Trust is one of main enablers of sharing economy

Security and risk mitigation

Consumer trust and safety

Consistency in service quality

Benefits - Regulatory, Legal, Tax - Consumer challenges

Source

Page 44: The rise of the sharing economy
Page 45: The rise of the sharing economy

Agenda➔ What’s sharing economy?

➔ Good, bad and ugly -examples

➔ Impact on society

➔ The future of sharing economy

- 10-20x growth- What with the incumbents?- Not too distant future

➔ Conclusion

➔ Q&A

Page 46: The rise of the sharing economy

Sharing economy sectors

Traditional industry sectors

5%

95%

50% 50%

2013 2025

Source

In 2013 sharing economy was $15bn and can grow to $335bn in 2025

10-20x GROWTH OF THE SHARING ECONOMY IS POSSIBLE AND HIGHLY LIKELY

10-20x growth - Incumbents - Future

Page 47: The rise of the sharing economy

Who is disrupting your industry behind your back?Become antifragile or die

Source

10-20x growth - Incumbents - Future

Page 48: The rise of the sharing economy

What are the

unexpected

benefits of

self-driving

vehicles?

10-20x growth - Incumbents - Future

Page 49: The rise of the sharing economy

10-20x growth - Incumbents - Future

Centralised

Page 50: The rise of the sharing economy

10-20x growth - Incumbents - Future

Centralised Decentralised

Page 51: The rise of the sharing economy

10-20x growth - Incumbents - Future

Centralised Decentralised Bitcoin

Page 52: The rise of the sharing economy

10-20x growth - Incumbents - Future

Centralised Decentralised Bitcoin

Is the blockchain future of sharing economy?

Page 53: The rise of the sharing economy

Agenda➔ What’s sharing economy?

➔ Good, bad and ugly -examples

➔ Impact on society

➔ The future of sharing economy

➔ Conclusion

➔ Q&A

Page 54: The rise of the sharing economy

TL;DR- Sharing economy is built around

trust and underutilized assets

- Ownership over things becomes

burden in today's life

- Uberisation is happening across all

sectors

- We are all responsible for sharing

economy to be net positive

- Companies have to become

antifragile or else they’ll be displaced

Page 55: The rise of the sharing economy

Agenda➔ What’s sharing economy?

➔ Good, bad and ugly -examples

➔ Impact on society

➔ The future of sharing economy

➔ Conclusion

➔ Q&A

Page 56: The rise of the sharing economy

Thank you for listening

[email protected]@jokica125

Page 57: The rise of the sharing economy

Sources

http://www.businessinsider.com/marc-andreessens-sharing-economy-tweetstorm-2015-3

https://www.slideshare.net/a16z/network-effects-59206938/85-Chris_DixonJeff_JordanSonal_ChokshiKathy_WangA

https://www.slideshare.net/a16z/mobile-is-eating-the-world-20162017

http://pwc.blogs.com/files/sharing-economy-final_0814.pdf

https://www.pwc.com/us/en/technology/publications/assets/pwc-consumer-intelligence-series-the-sharing-economy.pdf

https://www.slideshare.net/guyaderhugo/the-sharing-economy-59418368

https://www2.deloitte.com/content/dam/Deloitte/tr/Documents/consumer-business/cb-the-rise-the-sharing-economy.pdf

http://www.ey.com/Publication/vwLUAssets/ey-the-rise-of-the-sharing-economy/%24FILE/ey-the-rise-of-the-sharing-economy.pdf

https://www.brookings.edu/wp-content/uploads/2016/12/sharingeconomy_032017final.pdf

https://hackernoon.com/the-network-effects-of-ubers-master-plan-or-why-travis-kalanick-is-captain-nemo-46d521a03b2d

https://twitter.com/benedictevans/status/545085859611959296

https://twitter.com/BenedictEvans/status/875606377611145216

https://twitter.com/benedictevans/status/772169124738764801?lang=en

https://www.torbenrick.eu/blog/strategy/slideshare-presentation-the-rise-of-the-sharing-economy/

https://www.bbknowledge.com/general/presentation-the-sharing-economy-uber-and-airbnb-can-they-exist-in-a-regulated-world-will-they-save-of-destroy-your-community/

http://slideplayer.com/slide/9490629/

https://en.wikipedia.org/wiki/Sharing_economy

https://www.inc.com/sonya-mann/sharing-economy-not-dead.html

https://hackernoon.com/the-network-effects-of-ubers-master-plan-or-why-travis-kalanick-is-captain-nemo-46d521a03b2d

https://www.slideshare.net/loiclemeur/sharing-economyforslideshare-20131145/23-Photo_Credit_Ed_YourdonFlickr

http://www.huffingtonpost.com/milena-miliaeeviae-/opportunities-in-sharing-_b_11331630.html

https://www.pinterest.com/explore/sharing-economy/

https://www.wired.com/2016/12/uber-x-fad-will-pass-uber-uber/

http://nextjuggernaut.com/blog/11-uber-for-x-startups-that-failed-are-you-making-the-same-mistakes/

https://www.entrepreneur.com/article/234804

https://motherboard.vice.com/en_us/article/z433j9/uber-for-x-apps-where-are-they-now